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Received: 7 February 2018 Revised: 16 June 2018 Accepted: 19 June 2018

DOI: 10.1002/pon.4831

PAPER

Enhancing clinical practice in the management of distress: The


Therapeutic Practices for Distress Management (TPDM)
project
Deborah McLeod1 | Mary Jane Esplen2,3,4,5 | Jiahui Wong2,3,4,5 | Thomas F. Hack6,7,8 |

Lise Fillion9 | Doris Howell10,11,12 | Margaret Fitch11,13 | Julie Dufresne14,15

1
Psychosocial Oncology, NS Health Authority, School of Nursing, Dalhousie University, Halifax, NS, Canada
2
de Souza Institute, University Health Network, Toronto, Canada
3
Faculty of Medicine, University of Toronto, Toronto, Canada
4
Clinical and Basic Sciences, Department of Psychiatry, University of Toronto, Toronto, Canada
5
Princess Margaret Cancer Centre, Toronto, Canada
6
College of Nursing, Rady Faculty of Health Sciences, University of Manitoba, Winnepeg, Canada
7
Research Institute in Oncology and Hematology, CancerCare Manitoba, Winnepeg, Canada
8
Psychosocial Oncology & Cancer Nursing Research, I.H. Asper Clinical Research Institute, Winnepeg, Canada
9
Nursing Research Unit, Centre de Recherche du CHU de Québec, L'Hôtel Dieu de Québec, Quebec, Canada
10
Oncology Nursing Research and Education, University Health Networks, Toronto, Canada
11
Lawrence Bloomberg Faculty of Nursing, University of Toronto, Toronto, Canada
12
Institute for Clinical Evaluative Sciences, Toronto, Canada
13
Canadian Association of Nurses in Oncology, Toronto, Canada
14
Yukon Chamber of Commerce, Whitehorse, Yukon, Canada
15
Touché Consulting, Whitehorse, Yukon, Canada

Correspondence
Deborah McLeod, Psychosocial Oncology, NS Abstract
Health Authority, School of Nursing,
Objective: The Therapeutic Practices for Distress Management (TPDM) project was
Dalhousie University, QEII, Victoria Building
Rm 020, 1236 South Park St., Halifax, NS carried out to support clinicians in integrating recommendations from four clinical
B3H2Y9, Canada.
practice guidelines (CPGs) in routine care at five Pan Canadian cancer care sites.
Email: deborah.mcleod@dal.ca
Methods: Using a concurrent, mixed‐method study design and knowledge transla-
Funding information tion (KT) activities, this project included two phases: phase I—a baseline/preparation
de Souza Institute; Nova Scotia Health
phase and phase II—an intervention phase plus evaluation. The intervention phase
Research Foundation; Canadian Partnership
Against Cancer; Canadian Institute of Health (the focus of this report) included a one‐year education and supervision program
Research, Grant/Award Number: 0001964
(24 hours in virtual class; 12‐hour group supervision). Primary outcomes were
knowledge and self‐efficacy in practicing CPGs as measured by a Knowledge and
Self‐Efficacy Survey (KSES). A secondary outcome was observer‐rated performances
with standardized patients (objective structured clinical exams). Participants included
80 (90%) nurses, and 9 (10%) social workers (N = 89).
Results: The TPDM program was effective in accomplishing change in knowledge,
self‐efficacy, and performance. All measures demonstrated significant change pre
and post module, with evidence of increasing knowledge (P < .01) and confidence
(P < .01) over time. Further, there was evidence of a shift in barriers and enablers
to practicing in alignment with the CPGs.

Psycho‐Oncology. 2018;27:2289–2295. wileyonlinelibrary.com/journal/pon © 2018 John Wiley & Sons, Ltd. 2289
2290 MCLEOD ET AL.

Conclusions: A tailored education program using case‐based learning and supervi-


sion over time improves knowledge and practice among front line clinicians. The find-
ings have implications for quality improvement in cancer care.

KEY W ORDS

clinical practice guideline, distress management, online continuing professional development,


knowledge translation, mentorship, quality improvement

1 | B A CKG R O U N D depression, in routine cancer care. Specific goals for phase II of the
project reported here were to increase knowledge, confidence, and
Cancer patients across the course of disease and treatment suffer skill in intervening to address the target symptoms.
from a variety of emotional symptoms such as anxiety and depression,
and physical symptoms, including pain and fatigue, contributing to
2 | METHODS
psychosocial distress.1 Prevalence of distress ranges from 22% to
58%, depending on factors such as type and stage of cancer, measures The study consisted of a multisite knowledge translation and imple-
used, and settings.2,3 Emotional distress, especially depression, is a risk mentation approach inclusive of an interactive educational interven-
factor for noncompliance to treatment,4 and is associated with worse tion designed to facilitate uptake of four CPGs (fatigue, pain,
health‐related quality of life (HRQOL)5 and survival.6 Thus, screening depression, anxiety) within four provinces in Canada (Ontario,
for distress has become a routine part of cancer care globally, and is Manitoba, Quebec, Nova Scotia). The TPDM project consisted of
an accreditation standard for cancer organizations in the United States two phases. In phase I (manuscript in preparation) baseline qualitative
and Canada.7,8 data were collected using focus groups and key informant interviews
Recent years show an improvement in distress screening rates; of key stakeholders (eg, nurses, social workers, patients, family mem-
nonetheless, not all patients are screened. In 2015, 40% of patients bers) to understand the barriers and enablers to practicing in accord
with cancer in the province of Ontario in Canada were not screened with the CPGs. In phase II, the focus of this report, the intervention
for distress symptoms.9 Patients may not report their symptoms,10 was implemented with an assessment of feasibility, acceptability, pro-
and psychosocial screens may not be thoroughly completed11 or doc- cess, and pre‐post testing of effects of the complex intervention.
umented appropriately,12,13 raising concerns about compliance to care Ethics approval for the study was obtained from all study site ethics
standards. In addition is the challenge of implementing evidence‐ review boards (Nova Scotia 1016965, ON site#1 13‐6895.6, site #2
based psychosocial interventions.14 In one study, 30% of health 2014‐0558, Manitoba H2014:081 HS17572 UM44463, and Quebec
care/medical professionals reported rarely or never looking at screen- 106348PASS 110034 CPAC).
ing scores and only 60% discussed the scores with their patients.15
Screening alone is ineffective if the distress is not addressed with
some form of psychosocial intervention.16,17
2.1 | Intervention
While attempts have been made to integrate distress manage- The intervention included four components: (1) a 16‐week, 4‐module
ment through screening programs, there is a discrepancy between web‐based course, delivered over one year, that included real‐time,
the attitude and actual practice.15 Time, appropriate space needed case‐based virtual seminars (24 hours) with small groups of 5 to 10
to address private concerns and emotional distress identified in psy- learners, and (2) a series of group reflective practice/clinical supervision
chosocial screening, and skill are often cited as barriers by health care sessions (12 hours). Virtual seminars and supervision were scheduled
12,17 15,18,19
providers. Buy‐in from health care professionals is another within work hours where desired, or time in lieu was offered when
significant barrier impeding the full benefit of screening programs on learning was offered after work hours, which was preferred by some.
patient health outcomes. To ensure high quality of care, education, The four modules focused on fatigue, pain, anxiety, and depression.
training, and support of health care providers in using evidence‐based The course design drew on interpretive pedagogy and research in web‐
interventions for distress are recommended.14,18 based learning27,28 and was informed by the experience of the IPODE
Clinical practice guidelines (CPGs) provide evidence‐based strate- project.29 Course content focused on knowledge and core competen-
20-22
gies to identify and manage distress. The quality of clinicians' cies needed to implement the four target CPGs. Topics included thera-
response to distress screening data could be improved if recommen- peutic relationships, patient‐centered care, and distress assessment
23
dations from these CPGs were applied in routine practice. The and management, including interventions for fatigue, pain, anxiety,
integration of recommendations for symptom distress is complex, and depression. The content was informed by the CPGs and developed
requiring a multifaceted knowledge translation process to address through literature searches and analysis of competency statements for
multilevel barriers24,25 and demands a programmatic approach.26 nurses and health care professionals in cancer care. The course curric-
The aim of the Therapeutic Practices for Distress Management ulum was validated by experts in psychosocial oncology, oncology
(TPDM) project was to support integration of recommendations from nursing, and psychiatric/mental health nursing and by end‐users
CPGs for four common symptoms, fatigue, pain, anxiety, and (eg, through focus groups with patients/families). The emphasis
MCLEOD ET AL. 2291

throughout was on helping nurses to integrate 10 to 15 minute well and included, for example, negotiating the time, the agenda, and
interventions for the target symptoms. Quebec participants received signposting. The content dimension of the OSCE included focused
two of the four modules (fatigue and anxiety) translated into French. assessment and intervention items in alignment with the CPGs (see
sample OSCE for the fatigue module, Supplement Table 2).
A postcourse survey was used to assess learner satisfaction, self‐
2.2 | Sample appraisal of learning, whether or not learners would recommend the
The five participant sites represented a variety of settings, including course to others, and recommended changes. The 18‐item survey
quaternary, tertiary, and community agencies in urban and rural set- was adapted from standard course satisfaction instruments used pre-
tings. Sites included two cancer centers in Ontario (Princess Margaret viously by our team.
Cancer Centre; Grand River Cancer Centre), cancer treatment centers
in Winnipeg and rural Manitoba, a cancer center and rural nurse nav-
igators in Nova Scotia, and one in Quebec. While our primary recruit- 3 | ANALYSES
ment targets were nurses, we also recruited front‐line social workers,
Descriptive statistics were completed for KSES and OSCE data. A
which allowed several learning groups (6/12) to include both disci-
linear mixed‐effect model analysis was used to determine changes over
plines, enriching interprofessional learning and providing some infor-
time for KSES between baseline (T1), postfatigue (T2), postpain (T3),
mal understanding of how social workers experienced the program.
postanxiety (T4), and postdepression/end of course (T5), while control-
Although the scope of practice is different, the CPGs are intended to
ling for baseline variables such as age, nursing experience, and oncology
inform the practice of all disciplines. Posted advertisements, project
experience. The linear mixed‐effect model analysis was also used for the
newsletters, presentations at clinical sites, and meetings with stake-
OSCEs to determine participant performance changes for each CPG (2
holders (eg, managers/leaders at each cancer center) were used to
cases per symptom). For open‐ended questions in the survey, a content
recruit potential participants.
analysis was completed. Triangulation using data from phase I and phase
II was used in the overall mixed‐method approach of the whole study.
2.3 | Measures
The primary outcomes were changes in health professionals' knowl-
4 | RESULTS
edge and self‐efficacy (KSES) in relation to practicing in alignment with
the CPGs. The KSES survey items were designed using guidelines for In phase II, a total of 103 participants provided written informed con-
the development of situation‐specific self‐efficacy measures30 and sent. From these, 89 (86%) completed the baseline survey and entered
matched the content and competencies of the target CPGs. Items the course. Participants had a mean age of 43.9 years and an average
were summed separately for knowledge and confidence, ranging from of 8 years of specialty practice in oncology (see Table 1).
0 to 100, from not knowledgeable/confident at all to extremely Of the 89 participants to receive the intervention, 60 (60/89 or
knowledgeable/confident. The survey was reviewed for face validity 67%) completed the study and the post course evaluation on knowl-
by members of the research team, including psychologists and edge and confidence. Completion rates varied significantly across sites,
advanced practice nurses. It was administered precourse (baseline) from a low of 53% at one site to a high of 86% in another. The comple-
and following each of the four modules for a total of five assessments tion rate among nurses (53/80 or 66.2%) did not differ statistically from
per participant (see sample items in Supplement Table 1).
TABLE 1 Sample description
The secondary outcome was performance in alignment with the
recommendations in the four CPGs as measured by Objective Struc- Participants
(N = 89)
tured Clinical Examination (OSCE). The ten OSCEs were specifically
Age (mean, sd) (range) 43.9 (9.9) (25‐71)
developed for the study, based on previously published OSCEs
Provinces (%)
focused on patient‐centered communication.31 Exemplars were cre-
Manitoba 18.0%
ated and extensively piloted to ensure clarity prior to the study. Scor-
Ontario 34.8%
ing was standardized to the competencies being taught. Standardized
Quebec 18.0%
patients presented scenarios of symptom distress for each of the
Atlantic provinces 29.2%
module‐specific symptoms. Objective Structured Clinical Examinations
Profession (%)
(OSCE) were reviewed and scored independently by experts at each
Nursing 90%
site. Evaluators were not known to the participants, or, in a couple of
Social worker 10%
exceptions were known but did not work directly with the participant.
Years of oncology experience (mean, sd) (range) 10.2 (7.5) (0‐33)
Each OSCE scoring grid included two dimensions—process and content.
Years of ambulatory care experience (mean, sd) 8.3 (6.1) (0‐25)
The process dimension included person‐centered clinical skills
(range)
designed to ensure structure and attention to the person's priorities,
Specialization in oncologya (nursing only) (%) 55%
rather than the health care professional's priorities. Elements included
a
Specialization in oncology refers to nurses who successfully wrote the
structuring the conversation, building relationships, and negotiating
Canadian Nurses Association Oncology Speciality Certification Exam.
priorities to ensure that the patient's key concerns were addressed. Some Canadian provinces require RNs achieving national certification
Structure was understood to be essential in managing brief contacts within 5 years of their employment in the cancer program.
2292 MCLEOD ET AL.

TABLE 2 Knowledge and confidence change overtime

T1 (N = 89) T2 (N = 73) T3 (N = 48) w/o QCa T4 (N = 47) w/o QC T5 (N = 60)


Knowledge (mean, sd) 68.8 (12.5) 78.1 (10.7) 79.0 (10.1) 80.2 (9.4) 85.9 (8.2)
Confidence (mean, sd) 70.7 (13.4) 79.8 (10.1) 80.1 (11.3) 81.5 (10.1) 86.7 (8.4)
Linear fixed effects models
Estimate Std. error df t Sig.
Knowledge Intercept 85.6 1.4 191.7 62.8 <.01
T1 −16.7 1.6 310.1 −10.62 <.01
T2 −7.6 1.5 304.4 −5.08 <.01
T3 −5.1 1.5 255.4 −3.51 <.01
T4 −4.3 1.2 203.2 −3.71 <.01
T5 (reference) ‐
Confidence Intercept 86.2 1.4 182.0 61.2 <.01
T1 −15.2 1.6 308.7 −9.5 <.01
T2 −6.7 1.5 298.5 −4.5 <.01
T3 −5.0 1.4 249.8 −3.5 <.01
T4 −4.0 1.2 200.8 −3.5 <.01
T5 (reference) ‐
a
Quebec (QC) participants received two of the four modules and completed three KSES survey (T1, T2 and T5).

that of social workers (7/9 or 77.78%). For participants who dropped first module, maintaining improvement over time (see Figure 1 and
out of the intervention, 75% of the withdrawals occurred prior to, or Table 3). Improvements in process were also reported by participants
during the first module. Where the reasons were known (35/43), during the knowledge and confidence survey.
reported reasons were lack of time/personal scheduling conflict Further explorations on various components of the process grid
(n = 9), work conflict or lack of support from work (n = 8), illness/per- were carried out on the following areas of intervention around the
sonal reason (n = 7), change in position (n = 6), the course not being CPGs: initiating the conversation, gathering additional information
applicable to field of practice (n = 4), and maternity leave (n = 1). on screening results, providing structure for the conversation, sum-
marizing the discussion, and articulating next steps. Significant
improvements were found in “providing structure for the conversa-
4.1 | Knowledge and Self‐Efficacy Survey (KSES)
tion” from T1 to T2 (Supplement figure 1).
The TPDM course was effective in accomplishing change in knowledge
and confidence across the five time points, from baseline to postinter-
4.4 | Content grid
vention for the four symptom modules. There was a statistically signif-
icant increase observed for both knowledge and confidence after each In the “content” related to the four CPGs, including focused assess-

symptom module and at the end of the study (P = <.01) (see Table 2). ment and intervention for each symptom, there was relatively better

Participants reported an average of a 25% increase in knowledge and knowledge about the assessment and management algorithm on pain,

confidence for the assessment and management of the four symptoms. when compared to the assessment and management of fatigue, anxi-
ety, and depression (Supplement figure 2). The changes on the content
domain for the OSCEs were not statistically significant.
4.2 | Objective Structured Clinical Exams (OSCEs)
A total of ten OSCE assessments (two OSCEs per assessment point)
were used to measure the clinical competencies in symptom manage-
ment. For example, before the first module on fatigue (T1), there were
two OSCEs: Emily3 serving as baseline and Joan1 to document compe-
tency on fatigue before the training module. Similarly, following the
first module on fatigue but prior to the second module on pain (T2),
two different OSCEs were used for competency assessment: Joan2
to measure post module competency on fatigue as well as Trish1 to
measure competency on pain before the training on pain. The
approach of using two OSCEs before and after each module was
repeated at T3 (postpain/preanxiety), T4 (postanxiety/predepression),
and T5 (postdepression/postcourse).

4.3 | Process grid


Scores for the process grid of each OSCE are presented in Figure 1.
Participants received lower scores in the “process” subscale prior to FIGURE 1 Objective Structured Clinical Examination score on
the start of the course and demonstrated improvement following the process grid, pre and post each symptom module
MCLEOD ET AL. 2293

TABLE 3 OSCE score change overtime

Fatigue Pain w/o QC Anxiety Depression w/o QC Baseline/Postcourse


Prea Posta Pre Post Pre Post Pre Post Prea Posta
(N = 89) (N = 74) (N = 60) (N = 50) (N = 64) (N = 64) (N = 44) (N = 47) (N = 84) (N = 60)

Process (mean, sd) 48.9 (30.5) 62.5 (22.6) 61.2 (27.8) 68.0 (25.6) 63.2 (22.9) 67.3 (22.3) 67.3 (20.7) 66.8 (26.2) 48.5 (32.6) 76.3 (17.6)
Linear fixed effects models
Estimate Std. error df t Sig.

Fatigue Intercept 6.08 3.2 160.5 19.2 .000


Before module 1 −12.0 3.7 62.5 −3.3 .002
After module 1 (reference) 0 0
Pain Intercept 67.2 3.7 103.2 18.1 .000
Before module 2 −5.9 3.9 51.7 −1.5 .139
After (reference) 0 0
Anxiety Intercept 66.7 2.8 112.8 23.7 .000
Before module 3 −3.1 3.1 58.3 −1.0 .317
After (reference) 0 0
Depression Intercept 66.6 3.4 86.8 19.3 .000
Before module 4 1.32 4.4 47.0 .3 .764
After (reference) 0 0
Pre/post Intercept 69 3.5 136.3 19.9 .000
Baseline −19.9 3.3 45.0 −6.0 .000
Post course (reference) 0 0
a
Participants in the Quebec site completed the following OSCEs: T1 prefatigue (Joan1), T2 postfatigue (Joan2), T3 preanxiety (Emily1), T4 postanxiety
(Emily2), and T1 baseline (Emily3) and T5 post course (Pamela1).

4.5 | Participant satisfaction that clinicians improved their confidence following an educational
intervention was also consistent with the literature.33-35 Clark et al35
The Course Satisfaction Survey was sent to 60 participants who com-
reported greater pre‐post improvements in confidence than our
pleted all four modules. Respondents reported overall high satisfaction
study which could be because of study design: For example, the num-
with the course with 86.5% agreeing or strongly agreeing to the item
ber and types of symptoms addressed by the intervention, the educa-
“overall I was satisfied with this course.” The majority of participants
tion delivery method, as well as the number of competencies
(86.5%) reported making changes in their practice as a result of the
measured by the survey.
course, in areas such as the increased use of tools to intervene with
The multifaceted nature of the intervention makes it difficult to
patients (45.71%), improved psychosocial and communication skills
identify specific components associated with change in knowledge
(37.14%), and increased use of the focused assessment tool (20%),
or behavior. However, the tailoring and the use of a complex interven-
and there were improvements expressed in the ability to center on
tion follow recommendations for successful practice change among
patients' priorities and goals. Areas recommended for improvement
health care professionals.25,36 Our approach used a number of widely
to the course were related to the course length, expanded time for
documented KT strategies, including the inclusion of key stakeholders,
reflective practice/cases, and the importance of securing workplace
a phased approach to implementation of an educational intervention
support from managers and leaders.
that first obtained qualitative data to contextualize and to inform its
implementation, and strategies to support buy‐in from cancer care
5 | DISCUSSION leaders. Stakeholders were included as part of the study team. Inter-
ventions to support the uptake of recommendations were embedded
The goals of the study were to increase knowledge, confidence, in the course, beyond the clinical knowledge and skill, such as how
and performance of interventions for four common symptoms causing to negotiate roles with colleagues. As well, the use of supervision as
distress, as outlined by CPGs. Our study findings suggest that our a useful strategy is identified in a number of studies.34,37
overall goals were met. There were statistically significant improve- Participants improved most in the symptom areas where they had
ments in both knowledge and confidence with all four CPGs and in the lowest level of knowledge and skill at baseline, for example, anxiety
clinician performance as measured by the OSCEs. These findings are and depression, compared to pain or fatigue for nursing participants.
striking, given that the majority of participants were very experienced Similarly, for the social worker participants, greater gains were observed
clinicians. The program was multimodal in nature, and used case‐based for the symptoms of fatigue and pain, compared to depression. Over
learning, reflective practice/supervision sessions, and opportunities time, even when an adequate baseline knowledge of a specific symptom
for feedback. The one‐year process allowed participants to take area was demonstrated, such as with fatigue, most participants gained in
what they learned into practice before returning to reflect and learn the process of applying the guideline during their OSCE, with a pattern
more. Although extensive in length, our program was similar in the that clearly demonstrated cumulative improvement.
number of formal hours of education to other programs focused on The most dramatic improvement in process elements occurred
communication skills32 and distress management.33-35 Our finding with the first module where emphasis was placed on negotiating an
2294 MCLEOD ET AL.

agenda for care that included, for example, (a) focusing on the clinical sites. Feedback from participants suggests that offering the
patient's concerns (the nurse's agenda as secondary), (b) negotiating course module by module may allow a larger number of nurses to
a timeframe of no more than 15 minutes, and (c) using process skills participate in the courses. Ideally, real‐life practice should be evalu-
for ending the conversation well, with clear plans regarding how to ated, but this is of course very difficult. Stakeholder and leader
address any remaining concerns at another time, or in another way. engagement appeared to be a key ingredient for the successful
These findings are important; while clinicians may be knowledgeable implementation of the education program. The multijurisdiction input
about a specific symptom, or about an evidence‐based intervention and outcomes provide greater generalizability to our results and
to address it, there are important skills involved in knowing how to strengthen opportunities for successful uptake of the intervention
best engage and interact with patients in care planning and delivery, and its sustainability.
as well as to how to quickly prioritize the most pertinent issues for
the patient within busy settings with time constraints.
7 | STUDY LIMITATIONS
Over time, by the third module, significant gains on process had
occurred, and therefore, changes in the process elements of the OSCE
There are a number of limitations of the study to note. First, the study
pre and post some of the later modules did not reach statistical signif-
did not have a comparison control group, and we have no available
icance. In some areas of content, improvement over time occurred,
data on those who declined participation in the study. We also do
which fits with our knowledge that most participants knew less about
not have data on the long‐term impact of the intervention on the
assessment and intervention with anxiety (a later module), compared
actual practice of the participants. Furthermore, although the course
with fatigue, and therefore, demonstrated greater gains in this area.
was delivered by only two educators in English and one in French, in
Findings related to content versus process concerning a guideline area
a standardized fashion and guided by a manual, we do not have spe-
also underline the complexity in learning needs among the participants.
cific data on the fidelity on the delivery of the intervention. As well,
There is variation in competency, and competencies are symptom
participants self‐selected for the intervention and are not likely repre-
dependent, in how to optimally engage patients to address their con-
sentative of the larger group. We felt this was a justifiable first step in
cerns (process) and deliver the appropriate intervention(s) (content).
evaluating an education program designed to integrate recommenda-
The program was challenging to implement given the multiple
tions from CPGs into routine care.
competing pressures on nurses' time. Although every attempt was
made to schedule formal education times when it was most convenient
or preferred, and support from managers to rearrange schedules was in 8 | CLINICAL IMPLICATIONS
place, some nurses worried and felt guilty about causing increased bur-
den and inconvenience for colleagues. Where managers were less sup- A tailored education program using case‐based learning and supervi-
portive of the time needed for education, the difficulty was even sion over time improves knowledge, confidence, and skills among
greater. Given that nurses self‐selected for the project and were there- front‐line clinicians. Expanding the program to larger numbers of
fore a more motivated group, it highlights the potential challenges of nurses and other health professionals likely will require offering the
expanding the project to larger numbers of nurses and more centers. program in smaller sections. The findings have implications for quality
Our experience collectively as a team leads us to believe that this chal- improvement in cancer care.
lenge represents a larger, systemic, and professional cultural issue in
which nurses' ongoing education is inadequately valued by nurses ACKNOWLEDGEMENTS
themselves. This pressure was expressed much less by nurses who We would like to acknowledge the support of the nurses, social
had more autonomous practices, such as advanced practice nurses workers, leaders, and decision makers who contributed their time
and those in navigation roles, as well as by social workers. and ideas. We are grateful for the research grant and other in kind
One suggestion offered through the satisfaction surveys was to support from the Canadian Institute of Health Research, Canadian
divide the course into smaller sections, with one module at a time Partnership Against Cancer, Nova Scotia Health Research Foundation
being completed as a nurse is able to commit the time. This certainly and de Souza Institute.
results in a shorter duration of commitment at any one time, however
may contribute to decreased momentum in skill development, as one ORCID
module builds on another.
Mary Jane Esplen http://orcid.org/0000-0002-6034-2235

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