Professional Documents
Culture Documents
As part of a larger effort to create standards for psychosocial care care in communication/collaboration, documentation of patient
of children with cancer, we document consensus and evidence- information, and training in pediatric psycho-oncology. These are
based data on interprofessional communication, documentation, areas where extensive research is unlikely to be conducted; however,
and training for professionals providing psycho-oncology services. professional expectations and qualifications may be further clarified
Six databases were searched. Sixty-five articles and six guidelines and and strengthened with time. Pediatr Blood Cancer 2015;62:S870–S895.
consensus-based documents were identified; 35 met inclusion # 2015 Wiley Periodicals, Inc.
criteria. Data support strong recommendations for standards of
Key words: documentation; interdisciplinary communication; pediatric oncology; pediatric psycho-oncology; training
INTRODUCTION
Psychosocial Standard of Care
This paper addresses the training and professional responsi-
bilities of mental health professionals who provide psychosocial • Open, respectful communication and collaboration among
support for children and youth with cancer and for their family medical and psychosocial providers, patients and families is
members in pediatric cancer clinics, hospitals, and in survivor- essential to effective patient- and family-centered care.
ship clinics. In the absence of comprehensive evidence- and Psychosocial professionals should be integrated into pediatric
consensus-based standards,[1] these standards were developed oncology care settings as integral team members and be
as part of the collaborative Standards for Psychosocial Care of participants in patient care rounds/meetings.
Children with Cancer and Their Families project to develop a • Pediatric psychosocial providers should have access to
full set of standards to guide essential psychosocial care medical records and relevant reports should be shared among
delivery to all children with cancer and their families. The care team professionals, with psychological report interpreta-
history of this effort and the methodology used to develop these tion provided by psychosocial providers to staff and patients/
standards are detailed in Wiener, Kazak, Noll, Patenaude, families for patient care planning. Psychosocial providers
Kupst.[2] should follow documentation policies of the health system
Although there is limited research on the diverse communica- where they practice in accordance with ethical requirements of
tions of psychosocial providers within a medical team, especially their profession and state/federal laws.
in pediatric oncology, and lack of full consensus about the teaching • Pediatric psychosocial providers must have specialized
of communication skills,[3] it is clear that effective communication training and education and be credentialed in their discipline to
is a cornerstone of family-centered care.[4–7] Collaboration provide developmentally appropriate assessment and treatment
requires an intentional partnership between professional disciplines for children with cancer and their families. Experience working
wherein mutual valuing, respect for skills and scope of practice, with children with serious, chronic illness is crucial as well as
accountability, and shared goals for the child and family are ongoing relevant supervision/peer support.
practiced.[8–10] Psychosocial providers, whose training focuses
on development of communication skills in the medical setting,
often determine and share with the team the particular stresses,
vulnerabilities, and strengths of the child with cancer and their
family. This facilitates appropriate communication around consent
and treatment, enhancing the experience for families and
medical teams. Team conferences, team-patient and family
dialogue, as well as patient care rounds are all effective
Abbreviations: AGREE, appraisal guidelines for research and evalua-
communication strategies.[11–13]
tion; GRADE, grading recommendations assessment, development,
To facilitate coordinated care plans and treatment goals among and evaluation
the interdisciplinary team members providing care to pediatric 1
patients and families, pediatric psychosocial providers should have Dana-Farber Cancer Institute, Harvard Medical School, Boston,
Massachusetts; 2Alberta Children’s Hospital, Calgary, Alberta, Canada;
access to the patient’s medical records and document assessments 3
Department of Pediatrics, Medical College of Wisconsin, Milwaukee,
and interventions.[14–16] Wisconsin
Pediatric psychosocial providers require specialized educa-
tion and training above and beyond their discipline-specific Conflict of interest: Nothing to declare.
competencies and credentials in mental health care (i.e., Correspondence to: Andrea Farkas Patenaude, Dana-Farber Cancer
psychology, psychiatry, social work, etc.) in order to effectively Institute, Harvard Medical School, Boston, MA.
and sensitively care for pediatric cancer patients and their E-mail: andrea_patenaude@dfci.harvard.edu
families.[5,6,15,17–19] Received 30 June 2015; Accepted 15 July 2015
C 2015 Wiley Periodicals, Inc.
DOI 10.1002/pbc.25725
Published online in Wiley Online Library
(wileyonlinelibrary.com).
Communication, Documentation, and Training Standards in Pediatric Psychosocial Oncology S871
TABLE I. Summary of Evidence Table-Communication, Training and Documentation Standards in Psychosocial Oncology
Strength of
Standard Evidence Summary Methodology Quality of Evidence Recommendation
Open, respectful Given the complexities of Systematic review articles; Moderate Strong recommendation.
communication and the provision of care for cross-sectional, Important limitation, Consensus of expert
collaboration among children with cancer and descriptive, qualitative methodologic flaws, advice outweighs
medical and psychosocial their families, research studies; consensus and indirect evidence relatively low level of
providers, patients and and consensus opinions of respected research evidence.
families is essential to recommendations support authorities and expert
effective patient- and the importance of a committees.
family-centered care. well-structured, integrated
Psychosocial environment for mutually
professionals should be respectful inter-
integrated into pediatric professional
oncology programs as communication and
integral team members collaboration around
and be participants in assessment and treatment.
patient care rounds/
meetings.
Pediatric psychosocial Psychosocial providers must Opinions of respected Low Strong recommendation,
providers should have abide by ethical authorities and expert Recommendations based
access to medical records documentation committees on respected
and relevant reports requirements of their professional opinion.
should be shared among professional
care team professionals, organizations,
with psychological report recognizing the need to
interpretation provided by tailor documentation to
psychosocial providers to policies of the health care
staff and patients/families system in which they
for patient care planning. practice.
Documentation should
describe the emotional
impact of the patient’s
diagnosis and treatment as
well as providing a
summary of psychosocial
services and their impact
on the patient/family to
monitor progress and
communicate with other
providers.
Pediatric psychosocial Professional organizations Consensus and opinions of Low Strong recommendation.
providers develop core respected authorities and Professional training Consensus around
must have specialized competencies for expert committees, one standards are domains to be
training and education pediatric psycho- social cross-sectional typically determined mastered, essential
and be credentialed in providers which transcend descriptive study. by consensus among credentials and skills
their discipline to provide disciplines.). Some skills experienced needed outweighs the
developmentally are specific to a particular professionals, not by relatively low level of
appropriate assessment discipline (i.e., research. evidence.
and treatment for children prescription of
with cancer and their psychotherapeutic
families. medication) and require
Experience working with additional training and
children with serious, certification.
chronic illnesses is crucial
as well as ongoing,
relevant supervision/peer
support.
Level of
Study Design Sample Findings Study Rigor evidence
American Professional guidelines Not applicable Psychologists must foster an understanding by other professionals of Review, relevant papers from US 7
Psychological developed by consensus of the “skills and potential contributions” of psychologists, while also contexts included.
Association experts within large, national gaining an understanding of the roles, skills, and potential
Lichtenthal et al.
(2013)[1] health care organization. contributions of other professions with whom they work on
transdisciplinary teams. Recognition of both the distinct and
(Continued)
SUPPLEMENTAL TABLE I. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Bhansali P, Birch S, Descriptive analysis of the 159 rounding encounters Parents of admitted children were present for 72% of observed Research objectives clearly stated. 6
Campbell JK, participation of parents and (99 hospitalist, 60 encounters, participated in 81% of encounters and clarified or
Agrawal D, members of the healthcare neurology) corrected information to the team in 39% of encounters.
Hoffner W, team during rounds
Manicone P,
Shah K, Krieger
E, Ottolini M
(2013)[4]
15% of participants were of limited English proficiency, an interpreter Prospective, observational study
was present for 65% of these encounters. approach justified.
(Continued)
Communication, Documentation, and Training Standards in Pediatric Psychosocial Oncology
S875
SUPPLEMENTAL TABLE I. (Continued)
S876
Level of
Study Design Sample Findings Study Rigor evidence
Eilertsen, ME B, Qualitative study using focus 18 Health and non-health Professionals perceived the professional collaborative model (PCM) Research objectives clearly stated. 6
Kristiansen K, group interviews professionals from a developed in Norway as being a valuable system for giving the
Reinfjell T, wide variety of necessary support and long-term follow-up care for children with
Rannestad T, disciplines caring for 56 cancer and their families.
Indredavik MS, children with cancer,
Vik T (2009)[7] who were working at the
University Hospital or in
the child’s home
Lichtenthal et al.
community.
Well-structured collaboration between professionals is important. Qualitative approach justified.
(Continued)
SUPPLEMENTAL TABLE I. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Gibson F (2009)[9] Editorial Not applicable No single profession can treat the complex physical and psychosocial Rigor rating not applicable-editorial 7
needs of children with cancer. The multi-professional team is a vital written by expert in children’s cancer
component of quality care. nursing research.
Multi-professional teams are not just a group of professionals who work
independently but liaise with one another. But, rather, are
professionals who learn from and about one another so that they can
effectively work across professional boundaries for the benefit of the
patient.
Collaboration is not always straightforward as differences in training,
knowledge skills, and values all have an impact on how professionals
relate to and work with each other.
Collaboration requires creating environments of trust and respect
(Continued)
SUPPLEMENTAL TABLE I. (Continued)
Level of
S878
(Continued)
SUPPLEMENTAL TABLE I. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Kleiber C, Quality-improvement (QI) One 12 bed PICU at 6 months after initial implementation of open rounds, all 5 staff PICU QI survey appropriately developed for 6
Davenport T, project to include parents in Children’s Hospital in physicians agreed that rounds were beneficial to patient’s parents. the project evaluation because none
Freyenberger B bedside medical rounds in Iowa City, Iowa Additionally, physicians reported that it saved time later in the day, existed based upon literature review.
(2006)[15] the pediatric intensive care when they would normally seek parents out.
unit (PICU); utilized survey
After implementation of open rounds, nurses felt less like they were Sampling strategy not reported.
caught in the middle of communication between parents and
physicians.
The results of the parent surveys revealed that they appreciated being QI evaluation context and method of
present during rounds and 92% indicated that they were not worried survey data collection clearly
(Continued)
S879
SUPPLEMENTAL TABLE I. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Latta LC, Dick R, Qualitative descriptive study, as Convenience sample of Primary themes presented by parents during the interview process Research question clearly stated. 6
S880
Parry C., Tamura part of a quality parents of children on concerning their experience during rounds were communication,
GS (2008)[17] improvement project, using inpatient units who participation and teamwork.
semi-structured interviews participated in rounds in a
developed for the study. large academic children’s
hospital (N ¼ 18)
Of 290 responses, communication was the most important them. 66 of Qualitative approach justified.
such were classified as exchange of information related to the child’s
plan of care making it the most important communication aspect for
parents during rounds.
Participation during rounds was the second most important theme, with Study context and role of researchers
many parents listing the ability to ask questions or share their clearly described.
Lichtenthal et al.
(Continued)
SUPPLEMENTAL TABLE I. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Martı́n-Rodrı́guez Literature review of theoretical N ¼ 10 papers Nurses consider the disparity of power between themselves and Appropriate type of papers and relevant 5
LS, Beaulieu and empirical studies physicians as one of the principal factors preventing collaboration. It studies included based upon reported
MD, D’Amour concerning interprofessional is necessary for nurses to feel equal to physicians for a collaborative literature search strategy.
D, Ferrada- collaboration in healthcare relationship to be established.
Videla M settings
(2005)[19]
It is possible that cultural values, such as individualistic attitudes and Quality of studies not assessed. Only
preference for specialization, may make it more difficult to establish description of studies provided.
a collaborative environment.
If there is professionalization in the workplace, it is more likely that Summary of results appropriate and
(Continued)
Communication, Documentation, and Training Standards in Pediatric Psychosocial Oncology
S881
SUPPLEMENTAL TABLE I. (Continued)
Level of
S882
Study Design Sample Findings Study Rigor evidence
Rappaport DI, Correlational descriptive/ N ¼ 295 patients observed Data was collected over 35 nonconsecutive days. Sample size sufficient for some 6
Ketterer TA, observational study to during rounds, N ¼ 137 outcomes but not others.
Nilforoshan V, compare the impact of family- patients and families
Sharif I centered vs non-family completed satisfaction
(2012)[20] centered rounds on parent surveys, N ¼ 257 staff
perspectives of rounds. completed satisfaction
Study utilized observation of surveys
rounds using a tool developed
for the study and family
Lichtenthal et al.
(Continued)
SUPPLEMENTAL TABLE I. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Tsimicalis A, Clinical Practice Guidelines of 1,897 titles and abstracts Results of review indicated there are no published evidence-based Review and analysis of the literature; 1
DeCourcy MJ, pediatric oncology were reviewed for telepractice guidelines for symptom management for children rated level and grade of evidence;
DiMonte B, telepractice in symptom relevance and inclusion undergoing cancer treatment. used consensus development based
Armstrong C, management. Conducted by for review; 15 on existing evidence to develop
Bambury P, a nursing task force of the publications were telehealth guidelines for symptom
Constantin J, Pediatric Oncology Group of identified for review. management.
Dagelman B, Ontario
Eves M, Jansen
P, Honeyford L,
Stregger D
(Continued)
Communication, Documentation, and Training Standards in Pediatric Psychosocial Oncology
S883
SUPPLEMENTAL TABLE I. (Continued)
S884
Level of
Study Design Sample Findings Study Rigor evidence
Young B, Dixon- Qualitative study using semi- Convenience sample Parents often acted as an executive upon the child’s diagnosis, deciding Study objective was stated. 6
Woods M, structured interviews (N ¼ 13) of pediatric when and how much about the child’s disease was shared with the
Windridge KC, cancer patients aged 8– child.
Heney D 17 years (8 males, 5
(2003)[24] females) and 19 parents
of the 13 children
(13 mothers, 6 fathers)
All parents but two expressed a desire to be informed first about their Justification for use of qualitative study
Lichtenthal et al.
child’s diagnosis to compose themselves before informing their not provided but appropriate for the
child. Parents ultimately wanted to remain strong and optimistic and research objective.
(Continued)
SUPPLEMENTAL TABLE I. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Zwaanswijk M, Descriptive study using N ¼ 34 pediatric cancer Each participant received a unique sample of 10 vignettes. Small sample size. 6
Tates K, van questionnaires in response to patients (aged 8-16 years),
Dulmen S, vignettes N ¼ 59 parents of the 34
Hoogerbrugge pediatric cancer patients
PM, Kamps WA, (33 mothers and 26
Beishuizen A, fathers), N ¼ 51 pediatric
Bensing JM cancer survivors who were
(2011)[25] diagnosed between ages 8-
16 years.
Patients, parents and survivors all emphasized the importance of the External validity is questionable based
Level of
Study Design Sample Findings Study Rigor evidence
American Professional guidelines for Not applicable While state and federal laws take precedence, psychologists are Review, appropriately based largely 7
Psychological record-keeping, which responsible for determining optimal level and nature of detail on the Ethics Code of the APA
Association were developed by in their patient record-keeping which incorporates ethical and survey of state and federal
(2007)[2] consensus of experts responsibility to document care in ways which would be laws. Not research, but consensus
within large, national helpful to anyone assuming the patient’s care in the future. from the Committee on
health care organization. They may also incorporate the patient’s wishes to the extent Professional Practice and
that it does not compromise their ethical responsibilities. Standards (COPPS) of the APA,
with wide review by US
(Continued)
S887
SUPPLEMENTAL TABLE II. (Continued)
S888
Level of
Study Design Sample Findings Study Rigor evidence
Kowalczyk [JR, Position paper explaining European pediatric A document was published with bare minimum requirements Rigor rating not applicable- 7
[Samardakiewicz the current state of cancer centers of centers treating children with cancer detailing 15 different Position paper which included a
M, Fitzgerald E, European pediatric aspects of care. panel of experts’ practice
Essiaf S, cancer care recommendations.
Ladenstein R,
Vassal G,
Kienesberger A,
Lichtenthal et al.
Pritchard-Jones K
(2014)[4]
(Continued)
SUPPLEMENTAL TABLE III. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Canadian Association Guidelines developed by expert Not applicable Psychosocial oncology specialists include Master of Social Work, PhD, Review. Relevant papers from 7
of Psychosocial consensus of national MN or PhD advanced practice nurses with a specialty in psychiatry Canadian contexts included
Oncology (2010)[4] professional organization or mental health, psychiatrists, spiritual care providers with
certification.
Clay DL, Elkin TD Expert opinions based on Not Applicable Trainees need background in assessment and testing, health and abnormal Review of ethical standards, training 7
(2006)[5] review of training programs psychology, child development, theories of psychotherapy and practical programs. Important areas
and published experience in conducting counseling and psychotherapy. considered.
The 4 levels of training in psycho-oncology are entry level, skill
development, mastery/autonomy and supervision/teaching.
Domains of needed pediatric psycho-oncology training include lifespan
developmental psychology and psychopathology, child, adolescent
(Continued)
SUPPLEMENTAL TABLE III. (Continued)
S892
Level of
Study Design Sample Findings Study Rigor evidence
Kennedy V, Smolinski Expert opinions based on Not Applicable The Council on Social Work Education (CSWE) accredits social work Review of ethical standards, training 7
KM, Colon Y, review of training programs training programs in the United States. Some offer specialized programs. Important areas
Zabora J (2015)[7] and published oncology social work training. considered
Social workers are regulated through professional licensure by states in
the United States.
Areas of competence include life stage development, family
functioning, cultural and spiritual influences, evidence-based
interventions, symptom management, financial issues, community
Lichtenthal et al.
(Continued)
SUPPLEMENTAL TABLE III. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Palermo TM, Janicke Recommendations for training Task Force consisted of a The Task Force adapted general competencies for professional Training competency recommendations 7
DM, McQuaid EL, competencies for pediatric small expert panel of psychology developed by APA’s Competency Benchmarks Work based upon small panel of experts in
Mullins LL, Robins psychologists developed by pediatric psychologists Group and competencies for health service professionals derived pediatric psychology; did not use
PM, Wu YP the Task Force on in SPP from the Health Service Psychology Education Collaborative and consensus-building methodology
(2014)[10] Competencies and Best developed further competencies for training specific to pediatric
Training Practices in psychology. Behavioral anchors are described for readiness for
Pediatric Psychology of the practicum, internship and entry to practice for each competency
Society of Pediatric cluster.
Psychology (SPP), Division
54 of the American
(Continued)
S893
SUPPLEMENTAL TABLE III. (Continued)
S894
Level of
Study Design Sample Findings Study Rigor evidence
Raiji P (2007)[11] A 3-phase qualitative pilot Phase 1 Identification of 101 competency items were generated by brainstorming approach by Research question clearly stated. 6
study utilizing Trochim’s Competencies n ¼ 4 Phase 1 sample, which were then sorted by similarity by Phase 2
concept mapping psychologists, 2 post- sample and rated for importance (1 ¼ relatively unimportant to
methodology to develop a doctoral psychology 5 ¼ extremely important) by Phase 3 sample.
multidimensional model of fellows, 6 doctoral
core competencies for psychology trainees in
psycho-oncologists that can one Psychology Dept. at
be used to inform training one US cancer center
Lichtenthal et al.
(Continued)
SUPPLEMENTAL TABLE III. (Continued)
Level of
Study Design Sample Findings Study Rigor evidence
Spirito A, Brown RT, Results of Society of Pediatric Not Applicable Clinical child psychology training is the foundation for developing Review, relevant articles considered 7
D’Angelo E, Psychology Task Force on skills as a pediatric psychologist.
Delamater A, Training
Rodrigue J, Siegel L
(2003)[12]
Skill areas include direct service provision, intervention, research skills,
program development, consultation, advocacy, supervision and
prevention.
Training should include developmental issues, screening of
psychopathology in medical settings, chronic and acute disease,