Professional Documents
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INTRODUCTION
1.1INDRODUCTION
1.1.1.DICTIONARY MEANING OFSUPERMARKET
Dictionary meaning of “A large retail market that sells food and other household
goods that is usually operated on a self-service basis “
A large form of the traditional grocery store , is a self-service shop offering a wide
variety of food and household products , organized into aisles. It is larger in size and has a
wider selection than a traditional grocery store, but is smaller and more limited in the range
of merchandise than a hypermarket or big box market. Supermarket established which main
purpose is to bring a consumer an important variety of products from different brands, prices
and styles. With a minimum of RS.50,000,000 per annual sales. A supermarket – 1500 to
1500m2 of sales area. Supermarkets, sale of perishable and non-perishable consumer goods.
The supermarket typically comprises meat, fresh produce, dairy and backed goods
aisles, along with self-space reserved for canned and packaged goods as well as for non-faced
items such as kitchenware, household cleaners, pharmacy products and pet supplies. Some
supermarkets also sell a variety of other house hold products that are consumed regularly,
such as new condoms(where permitted), medicine, cloths and some stores sell a much wider
range of non-food products: DVDs, sporting equipment, board games and seasonal ieams.
The supermarkets in India retail food items and household goods along with
garments, home furnishings, toiletries, consumers durables and electronics to name a few.
The Indian retail sector has tremendous growth opportunity for organised retailing.
Supermarket in India recent years has been quite heartening. With the economic liberalisation
and opening up Indian markets to foreign investments. Further the number of individual
retailers is around 12 million in India, which is highest in the world. The growth of Indian
supermarkets can be attributed to the raising of the India service sector. Although, India still
lags way behind in organized retailing as per international standards but recent trends show
that the scope of growth of organised retailing is very high. The growth of the Indian
supermarkets can be attributed to the raising of the Indian service sector. Today a number of
Indian business houses are diversifying in to the retail sector to capitalize on the tremendous
growth opportunity.
Karaikudi has totally 4 reputed supermarkets. The first one to begin is the Janapriya
supermarket. It was located near periyar statue in the sekkalai road. It is very big very popular
supermarket in karaikudi. It is fully air conditioned with 5 counters and automatic door
sensors. After some days the next to begin is the NSM supermarket situated opposite to daily
market. The next giant was ferina supermarket which is located in the sekkalai road opposite
to signal. Annai supermarket is one of the best supermarkets in karaikudi situated on opposite
to railway feeder opposite in karaikudi.
A-One supermarket
Uthayam supermarket
Mummy daddy supermarket
Sekar supermarket
Santhi supermarket
Abhi supermarket
Golden supermarket
Janapriya supermarket
NSM supermarket
Ferina supermarket(fsm)
Annai supermarket
Karthik supermarket
Employee welfare means, "Efforts to make life worth living for workmen".
"Employee welfare is a comprehensive term including various services, benefits and facilities
offered to employees & by the employers. The employer makes life worth living for
employees." According to Todd "employee welfare means anything done for the comfort and
improvement, intellectual or social, of the employees over and above the wages paid which is
not a necessity of the industry."
The term welfare suggest many ideas , meanings and connotations, such as the state of well-
being health, happiness, prosperity and the development of human resource. The concept of
welfare can be approached from various angles. Employee welfare defined has been defined
as various ways, through unfortunately no single has found universal acceptance.
Some of the provisions relating to the employee welfare as mentioned in the factories
act, 1948: washing facilities, facilities for storing and drying clothing, and facilities for
sitting, first aid appliances, canteens, shelters, rest room and lunch room, creches and welfare
officers.
Intramural facilities: These are provided within the establishment such as rest
centres canteen, uniforms.
Extramural facilities: These are activities which are undertaken outside
establishment such as child welfare, transport facility etc..
H Transportation
Washing& bathing facilities
e Sports facilities
Resta shelters
l Leave travel
Uniforms
t Vocational training
h clothing
Protective
Holiday homes
Recreating facilities
f Cooperative stores
Canteens
H
e Fair price shops
Subsidized food
a Social insurance
Medical aid
Health facilities
Safety services
Counselling facilities
The cost of the accidents are enormous in suffering to the injured, in reactions
or less of earnings, in disabilities and in capabilities which affect those involved and
completion, insurance and legal cost.
To provide mainly safety of working field. To provide the best mental health.
To provide many insurance schemes and social security schemes. To provide medical
facilities. To provide educational recreation facilities. To provide our families help in
raising their standard of living. Employees get stable labour force by providing
welfare facilities. Workers take active interest in their jobs and work with a feeling of
involvement and participation. Employee welfare measures increase the productivity
of organisation and promote healthy industrial relations there peace.
To study the working conditions and social security schemes of the employees.
To find out the expectation about the employee welfare facilities among the
employees.
CHAPTER-III
To use the proper methodology is essential part of any research, in order to conduct
the research study. The study is descriptive in nature the study based on primary and
secondary data.
Descriptive researches are to be using collect the data from employees of supermarket
in karaikudi.
Primary data
Secondary data
The new fresh data is called primary data. For this study purpose primary data is used.
The data are collected through questionnaire method.
The questionnaire was distributed directly by the researcher himself to the sample
respondents. The researchers are collected primary data through questionnaire to the
employees of supermarkets in karaikudi.
Secondary data means the data are already available that collected and analysed for
related sources such as books, journals, magazines, newspapers, articles and different
websites.
The present study aims to measuring the employee’s welfare facilities available in
super markets from karaikudi during the January to March, 2017.
3.4.1. SAMPLING
For the purpose of study the researcher were selected based on convenient sampling
technique.
A convenient sample is one of the main type of non- probability of sampling methods.
A convenient sample is made up of people who are easy to reach.
A structured questionnaire was prepared and was administered to the respondents through
a personal interview method. The researcher contacted the respondents personally. The study
was taken on 90 respondents.
The collected information were reviewed and consolidated into a master table. For the
purpose of analysis the data were further processed by using statistical tools.
1. Percentage analysis
2. Ranking analysis.
The data was collected during the working hours, employees were busy in their
routine work, so they were less responsive.
DATA OF ANALYZIS
Table - 1
No of the
S. No Gender Percentage
respondents
1. Male 22 24.44%
2. Female 68 75.56%
Total 90 100%
From this table clear that 75.56% of the respondents were female and remaining
24.44% of the respondents were male.
No of
S. No Age Percentage
respondents
1. Below 20 24 26.8%
2. 21-30 40 44.4%
3. 31-50 22 24.4%
4. Above 50 4 4.4%
Total 90 100%
From this table, clear that 44.4%of the respondents were age between 21-30, 26.8% of the
respondents were age between below 20, 24.4% of the respondents were age between 31-50,
remaining 4.4% of the respondents were age between above 50.
No of the
S. No Marital status Percentage
respondents
1. Married 44 48.89%
2. Unmarried 46 51.11%
Total 90 100%
From this table, clear that 51.11% of the respondents were unmarried and remaining that
48.89% of the respondents were married.
No of the
S. No Supermarket Percentage
respondents
1. Janapriya 40 44.4%
2. NSM 20 22.2%
3. FSM 20 22.2%
4. Annai 10 11.1%
Total 90 100%
From this table, clear that 44.4% of the respondents were Janapriya supermarket, 22.2% of
the respondents were NSM supermarket, 22.2% of the respondents were FSM supermarket
and remaining 11.1% of the respondents were Annai supermarket.
Supermarkets
50.00%
44.40%
45.00%
40.00%
35.00%
30.00%
25.00% 22.20% 22.20%
20.00%
15.00% 11.10%
10.00%
5.00%
0.00%
Janapriya NSM FSM Annai
No of the
S. No Experience Percentage
respondents
1. Less than 1 year 27 30%
3. 2 – 5 years 22 24.4%
Total 90 100%
From this table, clear that 38.9% of the respondents were 1-2 years, 30% of the respondents
were experienced less than 1 year, 24.4% of the respondents were 2-5 years and remaining
6.7% of the respondent more than 5 years.
No of the
S. No Annual income Percentage
respondents
1. Less than 50,000 23 25.6%
Total 90 100%
From this table, clear that 35.6% of respondents were 70,000 – 1, 00,000 35.6% of the
respondents were 50,000-70,000, 25.6% of respondents were less than50000, remaining 3.2%
of the respondents are more than 1, 00,000.
From this table ,it is clear that 1 st rank is safety & security, 2 nd rank is first aid , 3 rd rank is
medical leave , 4 th rank is lunch room , 5 th rank is bonus , 6th rank is rest room , 7 th rank is
allowances ,8 th rank is working condition, 9 th rank is incentives , 10 th rank is over time.
1 9
7 8
6 5
4 3
10 2
4.8. Respondent’s feel about the total welfare facilities provided by the supermarkets:
3. Good 42 46.67%
4. Average 11 2.22%
5. Poor 0 0%
Total 90 100%
From this table , clear that 46.67% of the respondents feel about the total welfare facilities
were good, 21.11% of the respondents feel about the total welfare facilities were very good,
20% of the respondents feel about the total welfare facilities were excellent, remaining 2.22%
of the respondents feel about the total welfare facilities were average .
3. Good 26 28.89%
4. Average 15 16.67%
5. Poor 40 44.44%
Total 90 100%
From this table, clear that 44.44% respondents feel about overtime allowances were poor,
28.89% of the respondents feel about overtime allowances were good, 24.44% of the
respondents feel about overtime allowances were good, 16.67% of the respondents feel
about overtime allowances were average, 8.89% of the respondents feel about overtime
allowances were very good, remaining1.11% of the respondents feel about overtime
allowances were excellent.
S.
Welfare facilities RANK
No
1. Lack of Lunch room 2
2. No Rest room 5
3. No Over time 1
4. No Safety & security 10
5. No First aid 9
6. No Medical leave 6
7. No Allowances 3
8. No Incentives 4
9. No Bonus 7
10. Lack of Working condition 8
From this table , it is clear that 1 st problem is no over time ,2 nd is problem lack of lunch
room facility,3 rd problem is no allowances , 4 th is no problem incentives , 5 th is no
problem of rest room facility , 6 th is no problem medical leave , 7 th is no problem bonus ,8
th is problem lack of working condition , 9 th problem is no firstaid , 10 th problem is no
safety & security.
RANK
12
10
8
6
10 9
4 7 8
5 6
2 3 4
2 1
0
The study shown a majority (44.4%) of the respondents were age between 21-30.
The study shown a majority 44.4% of the respondents were Janapriya supermarket,
22.2% of the respondents were NSM supermarket, 22.2% of the respondents were
FSM supermarket and remaining 11.1% of the respondent were Annai supermarket.
The study shown a majority (38.9%) of the respondents were 1-2 years.
The study shown a 1 st rank is safety & security, 2 nd rank is first aid , 3 rd rank is
medical leave , 4 th rank is lunch room , 5 th rank is bonus , 6th rank is rest room , 7
th rank is allowances ,8 th rank is working condition, 9 th rank is incentives , 10 th
rank is over time.
The employees are faced some difficulties rainy season. Due to there is no
proper arrangements in the lunch room.
If suggest that, the employees are unaware about welfare facilities in the NSM
and FSM.
There is a long work in hours in the Janapriya supermarket. So, that the
employees are felt inconvenience.
CONCLUSION
The study of employees welfare facilities are conducted with the objective to find out
the different welfare facilities provided by the supermarkets at karaikudi. The researcher
concludes that based on the data reveals that JSM, NSM, FSM, Annai supermarkets offered
by the welfare facilities to their employees. The researcher felt that, there is no over time in
the supermarket and there is no proper lunch room facilities. Employees are faced problems,
especially in over timing and lunch room facility and allow over time facilities and improve
their welfare facility.
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8. What are the welfare facilities provided in your supermarket? [please rate 1-5]
1) Lunch Room
2) Rest Room
3) Over Time
5) First Aid
8) Incentives
11.Are you faced any problem for available the welfare facilities? Please rank …
DA- Disagree
N-Neutral
A –Agree
SA-Strongly Agree)
PROBLEMS SDA DA N A SA
No rest room
facility
Non-Availability of
over time
No safety and
security
No medical leave
No first aid
No allowances
No incentives
No bonus
Lack of working
conditions
12. Please give overall suggestion and comments about the supermarket welfare
facilities?___________________________________________________________________
___________________________________________________________________________