Republic of the Philippines

Department of Education
PUBLIC TECHNICAL -VOCATIONAL
HIGH SCHOOLS

Unit of Competency : Monitor and Evaluate Business Operations

Module Title: Monitoring and Evaluating Business

Operations
Module No. 8

1
 INFORMATION SHEET 3
Benchmarking is both a supervisory
and evaluation tool for business operation. It
is a technique which compares the
processes of one enterprise with those of
similar enterprises to study ways to improve
those processes.
2. Benchmarking Benchmarking is used for analyzing
strategies to improve the production
processes, selling strategies, promotional
and other operational strategies.
Steps in Benchmarking
Select another organization to use as a “benchmark”.
You identify an enterprise that provides similar product or services but
ideally not your competitor, or the leader in the industry who is willing to
share information with you.

Contact the identified “benchmarked” organization.

Make
Explainathe
sitepurpose
visit toofcollect data: visit, gain their support and set a
yourfindings,
proposed
Make

a report
Determine in
of your
advance the kind
set a new goal and use the
of information you want.
date.
results to propose improvements
 Send a list of questions to your benchmarkfor your business.
contact for them to prepare
for your visit.
 Agree on the agenda for the visit.
 Set appointment for the meeting and make an ocular inspection of the
benchmarked organization.
 Request for the future plans of the process or information you are
investigating.
 Be ready any
Determine to share the comparable
important differencesinformation of your
between the own
process
organization.
used by your organization and the process used by the
benchmarked organization.

2
 LEARNING ACTIVITY SHEET 1

BENCHMARKING

Instruction: Reasearch on a homemade products in your community

and prepare a report on packaging and production techniques and
labeling they used. Copy the activity and answer in one whole sheet of
paper.

Benchmarked Processes in:

Enterprise Production Packaging Labeling
Enterprise(Product)

Analysis:(What can you say about the product?)

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Things to be improved in the business

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