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OPERATIONS-CONTROLLER
CONTRACT NUMBER
1. GENERAL
Any proposed amendment to the legal terms and conditions of the underlying EMSA and ADT MSOW shall only
be effective if agreed in writing by the parties in the form of a separate written amendment to the underlying
agreement which has been reviewed by each parties’ respective legal counsel.
This Work Order: (a) is entered into between the Parties set out in the table below; (b) is made effective as of the
effective date set out in the table below (the “Work Order Effective Date”); and (c) forms part of, and is subject to
and governed by the provisions of, the Statement of Work set out in the table below.
Master ADT SOW: Master Application Development and Testing Staff Augmentation and Project
Services Statement of Work between The Bank of Nova Scotia and Tech
Mahindra Limited, dated as of November 1, 2019, as amended from time to time
(such Statement of Work, the “Master ADT SOW”), and which Statement of
Work is subject to, for greater certainty, the provisions of the Enterprise Master
Services Agreement between The Bank of Nova Scotia and Tech Mahindra
Limited, dated as of November 1, 2019, as amended from time to time (defined
as the “Master Agreement” in the Master ADT SOW).
Supplier (Legal Name of Tech Mahindra Limited. (defined as “Supplier” in the Master ADT SOW).
Contracting Entity):
Scotiabank Group The Bank of Nova Scotia (defined as “Scotiabank” in the Master ADT SOW).
Member (Legal Name of
Contracting Entity):
Work Order Term: The term of this Work Order will begin on the Work Order Effective Date and
continue until 31-Oct-2021 (the “Work Order Term”), unless terminated earlier
in accordance with the Master ADT SOW or the Master Agreement ,
as applicable.
All capitalized terms used herein and not otherwise defined will have the meaning set out in the Master ADT SOW
or the Master Agreement.
Supplier hereby agrees to provide the Deliverables and perform the SOW Services set out in this Work Order on the
provisions set out in the Master ADT SOW and the provisions set out in this Work Order.
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Supplier will provide the Supplier Personnel set out in Exhibit A to this Work Order to perform the ADT Staff Aug
Services set out below in the table under the heading “ADT Staff Aug Services”, and, if applicable, to deliver the
Deliverables set out below in the table under the heading “Deliverables”, in each case, in accordance with the
standards and requirements applicable to such ADT Staff Aug Services or Deliverables set out below in the table
under the heading “Standards and Requirements applicable to the ADT Staff Aug Services or Deliverables”. Each
Supplier Personnel identified as a Key Personnel in Exhibit A will be deemed to be a Key Personnel during the
applicable period of time set out therein.
Deliverables
Out-of-Scope Services:
Standards and Requirements applicable to the ADT Staff Aug Services or Deliverables
SR-1 None
Assumptions:
1). A Change Request will be submitted to this Work Order for any actual hours exceeding the
estimated hours within the duration, set out in Exhibit A attached to this work order.
3. SCOTIABANK RESPONSIBILITIES
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Subject to Section 2.01(3) of the EMSA, an activity or function that is designated as a “Scotiabank responsibility” in
Exhibit C (each, a “Scotiabank Responsibility”) is Scotiabank’s responsibility for completing. For clarity, Supplier
will not be required or obligated to complete such activity or function for (or on behalf of) Scotiabank as part of the
SOW Services set out in this Work Order except as agreed pursuant to the Change Order Procedures. Without
limiting Supplier’s remedies for other breaches of the Agreement, Supplier will have no Claim against Scotiabank
for a failure of Scotiabank to perform a Scotiabank Responsibility; provided that Supplier may raise any non-
compliance by Scotiabank with a Scotiabank Responsibility as part of the governance meetings between the Parties.
4. SERVICE LEVELS
The Service Levels set out in Exhibit 4(A) (Master SOW Service Level Requirements) to the Master ADT
SOW will apply to the ADT Staff Aug Services performed under this Work Order.
In addition to Section 6(b) of the Master ADT SOW, Scotiabank approves the Persons set out in the table below to
perform the corresponding SOW Services set out in the table below as Supplier Subcontractors in accordance with
Section 5.09 (Subcontracting) of the Master Agreement (which Persons, for greater certainty, will constitute Supplier
Subcontractors for purposes of the Agreement).
Name of Approved Supplier Subcontractor SOW Services for which Scotiabank Approval Granted
None None
In addition to Section 6(d) of the Master ADT SOW, the following Supplier Facilities at the specified locations are
approved for the corresponding SOW Services and Handling of Scotiabank Data, as applicable:
Location of Supplier SOW Services for which Scotiabank Scotiabank Data Handling
Facility Approval Granted Approved for Location
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Fees
For Supplier’s performance of the ADT Staff Aug Services under this Work Order, Scotiabank will pay Supplier the
applicable Fees in accordance with Section 5(a) of the Master ADT SOW, up to the budgeted amounts set out in
Exhibit A attached to this Work Order.
Invoice Recipients
Scotiabank Invoice Recipient
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9. SIGNATURES
By: _______________________________________
Name: Sridhar Mantrala
Title: Delivery Manager
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Role / Supplier Location Planned Planned Key Hourly Shift Estimate Total
Type of Personne or Type Start End Date Personne Estimate Rate Premium d Budgeted
Skill for l Name of Date l (Y/N)* d (CAD)/E (Y/N)** Expenses Cost***
Supplier (or other Supplier Number xpense (CAD) (CAD)
Personne Expense Personne of Hours (Rate)
l Name) l Required
Required Required /Expense
(e.g. (Qty)
onsite
resource
working
from
Supplier
Facility,
etc.)
Note:
* In addition to Section 6(a) of the Master ADT SOW, the Persons set out in the table above indicated as Key
Personnel will be Key Personnel in accordance with Section 5.03 (Key Personnel) of the Master Agreement.
** Indicate whether a Shift Premium applies pursuant to the terms set out in the Rate Card attached to Exhibit A to
Schedule 8.03 of the Master Agreement.
*** Invoicing will occur on a monthly basis for any ADT Staff Aug Services performed on a time and materials
basis, and the Fees stated under the heading “Total Budgeted Cost” do not include applicable Taxes.
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EXHIBIT B
TO WORK ORDER
None
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EXHIBIT C
SCOTIABANK RESPONSIBILITIES
1. Without limiting Section 3 of this Work Order, for the avoidance of doubt the following activities are
Scotiabank Responsibilities for the SOW Services set out in this Work Order:
(a) Scotiabank will be responsible for providing VPN connectivity, Scotiabank network access, and
any other application access as required
(b) Scotiabank will be responsible for providing Supplier Personnel with all ADT Project Services-
specific Software licenses.
(c) Scotiabank will be responsible for providing Supplier Personnel deployed at Scotiabank
Facilities with office space, computing or telecom facilities, and access to Scotiabank office
premises.
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