Guillermo Santa Cruz, MEd

Instructional Designer
9262 University Crescent V5A 0A4 (willing to relocate) | guillermosantacruzm@gmail.com | 778 789 6757

Skills
PROFESSIONAL SUMMARY

Instructional developer and designer. My professional goal is to design and develop online,
face to face, and blended learning solutions that help your business  Learning
solve its needs. Experienced with tools such as Articulate Storyline, TechSmith Camtasia, Design (Online,
Adobe Captivate, and Adobe Photoshop. F2F, Blended)
, and Adobe Photoshop.
Learning Management Systems, and Adobe’s Creative Suite.  Articulate
Adobe Photoshop, among others. QUALIFICATIONS Storyline
, and Adobe Photoshop, among others.
Instructional Design University of Wisconsin-Stout  TechSmith
Certificate Degree Camtasia
(2017)
Master’s in Education (MEd), Simon Fraser University
 Adobe
(2016-2019)
Captivate
Adobe Captivate Specialist Adobe (Dr. Pooja Jaisingh)
(2018)  Adobe
Organizational Development, Diploma Universidad de Chile (University of Chile) Photoshop
(2015)
 365 Office
Suite,
WORK EXPERIENCE
SharePoint

September 2019-Present WorkSafeBC  Training Needs

Instructional Designer (Richmond, BC, Canada) Assessment
• Conducts DACUM (i.e., curriculum design) session to identify content and tasks that will help learners
 ADDIE, SAMr
achieve learning objectives.
• Leads content development sessions with SMEs.
models
• Designs and develops training storyboard, including script, media, visual layout, content sequence, etc.
• Develops instructional materials using Articulate 360 tools (i.e., Articulate Storyline, Articulate Rise) and  Project
graphic editing tools such as Snagit. Management
• Supports SMEs and trainers in the process of converting face to face learning materials to an
online training environment.  HTML and CSS
Coding
Fundamentals

 LMS
Management

 Train the
Trainer
Methodologies

 Training-Impact
Evaluation
(Kirkpatrick’s)
1
 Class 5 License
 Guillermo Santa Cruz, MEd
Instructional Designer
9262 University Crescent V5A 0A4 (willing to relocate) | guillermosantacruzm@gmail.com | 778 789 6757

June 2019-September 2019 Ritchie Bros

Instructional Designer (Burnaby, BC, Canada)

• Elaborates training scripts which include course content hierarchy, captions, learning interactions, etc.
• Develops learning experiences (e.g., eLearning courses, job aids) using tools such as Articulate Rise,
• Adobe Photoshop, TechSmith Snagit.
• Coordinates with, and participates in meetings with SMEs, based in different regions of North America
(US and Canada).
• Leads content development session with SMEs.

2017-Present Multiple Sclerosis Society of Canada (Volunteering)

Instructional Designer (Burnaby, BC, Canada)

• Carries out diverse needs analysis methods such as focus groups and surveys to
identify the organization’s instructional needs
• Designs and aligns learning objectives, learning strategies, and assessments with
learning needs.
• Develops 24 instructional videos (using TechSmith Camtasia, TechSmith Snagit, and Adobe
• Photoshop), and 11 E-learning sessions.
• Training is provided to 148 volunteers, and 63% of the participants successfully complete their
respective modules.
• Evaluates the effectiveness of training using Kirkpatrick’s levels 1 and 2
(reaction and knowledge).
• Designs and develops walkthrough videos (using TechSmith Camtasia) to help volunteers log-in and navigate their
volunteer accounts.

Summer term 2017-Fall term 2017 Simon Fraser University

Summer term 2018-Spring term 2019 Online Tutor/Marker (Burnaby, BC, Canada)

• Tracks learner’s progress, grades, and discussion boards using learning management
system Canvas.
• Designs walkthrough instructional video to aid learners in creating an account.
• Tracks students’ portfolio assignments, using online writing platform, Mahara.
• Communicates weekly announcements using Canvas, to make sure learners are informed about
the course’s important events and updates.
• 71.4% of students rate the instructor as excellent, 21.4 % as very good, and 7.1% as fair.

2
 Guillermo Santa Cruz, MEd
Instructional Designer
9262 University Crescent V5A 0A4 (willing to relocate) | guillermosantacruzm@gmail.com | 778 789 6757

Spring term 2017-Spring term 2018 Simon Fraser University

Fall term 2018 Teaching Assistant (Burnaby, BC, Canada)
• Designs instructional strategies (content sequencing, group activities, multimedia
materials, etc).
• Develops course materials (content, PowerPoint presentations, instructional
activities, etc.).
• Tracks learners’ progress (an average of 45 students per term), grades, and discussion boards
using Learning Management System, Canvas.
• Facilitates face to face tutorials.
• Regularly communicates with students to assist them in their learning process.
• 41% of students rated the instructor as very good, 41% as good, and 18% as satisfactory.

WORKSHOP LEADING

September 2018 and

January 2019 Simon Fraser University (Teaching and Learning Centre)
Workshop Leader (Burnaby, BC, Canada)

Topic: Engaging your learners with multimedia learning:

• Organizes workshop’s content (i.e., multimedia learning for instruction)
• Designs and implements instructional strategies and assessment.
• Leads workshop by delivering face to face instruction.
• Elaborates handout with key ideas so that attendants can review it after the workshop.
• 66% of attendants rated the instructor as very good, 33% as good.

PROFESSIONAL DEVELOPMENT

Adobe Captivate Specialist Adobe (Dr. Pooja Jaisingh)

Adobe Captivate Essential Training Lynda.com (David Rivers)
HTML Essential Training Lynda.com (James Williamson)
Adobe Photoshop CC – Essentials Training Udemy (Daniel Walter Scott)
Introduction to HTML and CSS Khan Academy
Microsoft Excel Spreadsheet Optimization Catholic University of Chile