Establishment of

WARD SECRETARIATS

PREPAREDNESS

Welcome
Hon’ble Chief
COMMISSIONER & DIRECTOR
Minister of Andhra
OF MUNICIPAL ADMINISTRATION
Government of Andhra Pradesh
Pradesh
 Ward Secretariats
No of ULBs Households Election Wards

110 3811650 3471

(30% of State Population)

Ward Volunteers Ward Secretariats

Territorial Units 71499 Ward Secretariats 3786

Volunteer/Territorial 50-100 Secretaries/Ward 10

Unit HHs

Total Ward Volunteers 71499 Total Ward Secretaries 37860

Ward Volunteers Existing Employees 4294

58713
positioned

Vacancies to be re- 12786 Posts Notified 33563

notified
 Ward Secretariats
Ward Secretariat Buildings - 3786

Municipal Buildings
-1543
No of Building
Identified -2903 Government Buildings -
395

Private Buildings
-965
Balance to be
Identified -883

Existing Building Layout Plan for Permanent Building

 TIMELINE FOR READINESS OF THE
BUILDINGS

Minor Repairs Readiness of

Painting Internet Buildings

15-09-2019 17-09-2019 25-09-2019 29-09-2019

16-09-2019 23-09-2019 27-09-2019

Identification Furniture
Electrification and
of Balance Procurement
other Amenities
Buildings
 Ward Secretariats
INFRASTRUCTURE

WARD SECRETARIES
WARD VOLUNTEERS

Mobile Devices with Sim One Desktop/ Secretariat 3786

71499
card

One Printer & Scanner /

Finger Print Scanner 71499 3786
Secretariat

One Lamination Machine/

5 IRIS Scanners 18930 3786
Secretariat

Procurement activity entrusted to APTS.

Expected date: 30/09/2019
 Ward Secretariats
TRAINING

WARD VOLUNTEERS
WARD SECRETARIES
(to be taken up)

Induction Training:- Completed Induction Training :- For 2 days

Department wise training:- On need

Institutional Training (Theoretical
basis - will be
part):-
given at different intervals
For 4 weeks
(Ex:- Housing, Auto/Taxi Drivers)

Departmental Training (Practical

Training by selected Agency:-
part):-
will be conducted shortly.
For 2 weeks

Tender under process by APTS.

Expected date : 30/09/2019 Training Plan
 JOB CHART OF WARD SECRETARIES

Ward Administration Ward Welfare &

Secretary
General Administration & Municipal Revenues etc.
Development Secretary
Urban Poverty Alleviation

Ward Amenities Secretary Ward Revenue

Water supply & civic amenities etc.,
Secretary
Land Administration, Civil Suppliers, etc.

Ward Sanitation & Ward Energy Secretary

Environment Secretary
Power Supply
Solid & Liquid Waste Management etc.

Ward Education & Ward Women & Weaker

Data Processing Secretary Sections Protection
Municipal Education & Data Processing etc. Secretary
Law & Order, Civil Rights Protection

Ward Planning & Ward Health Secretary

Regulation Secretary
Medical & Public Health
Urban Planning
.
Service Rules
1.Service Rules for Ward

Secretaries:-

• MA & UD Department :- Submitted “AP Municipal General Subordinate Service

Rules” to Govt.

• Other Departments :- Submitted by the respective departments.

2. Integration with Existing

Services:-
WARD SECRETARIATS :- EXISTING REPORTING
SYSTEM IN ULB

Urban
Administrat Municipal Health & Engineer Town Poverty
ion Revenue Sanitation ing Planning Alleviatio
n

Town Town
Revenue MHO/ Municipal Project
Manager Planning
Officer Env.Eng Engineer Officer
Officer

Asst.
Sanitary
RI AE (Civil) TPBO Project
Inspector
Officer

Health Communit
Bill Work
Assistant/ Chainmen y
Collector Inspector
Maistry Organizer
 WARD SECRETARIATS LEGEND
Reporting System in ULB after integration of services with existing - Existing Dept.

- To be Created

- Other Depts.

Munici
Adminis pal Health & Engineeri Town
-tration Revenu Education Energy UPA
Sanitation ng Planning
e
Urban
Education
Revenu Town Town
Manage Officer
e MHO/ Municipal Project
(110) Planning
r Env.Eng Engineer Officer
Officer Officer

Inspector AE
AE
RI of Schools SI (Electri TPBO APO
(Civil)
(275) cal)

Ward
Ward Ward Ward
Ward Ward Ward Welfare
Administra Education & Ameniti
Sanitation & Energy Planning & &
tive Data es
Processing
environment Secretar Regulation Develop
Secretary Secretar y
Secretary Secretary Secretary ment
y
Secretary
 WARD SECRETARIATS
Reporting System in ULB after integration of services with existing
LEGEND
- Existing Dept.

- To be Created

- Other Depts.

Administra- Municipal
Health & Engineering Ener Town
UPA
Revenu Medical
tion Revenue Education Police
Sanitation gy Planning e & Health

Urban Town Town Deputy Station

Manage MHO/ Municipal Medical
Manager Education Planning Project Tahasild House
r Env.Eng Engineer Officer
Officer Officer Officer aI Officer

AE Revenue Sub- Health

Inspector of APO Inspecto Inspecto Supervis
RI SI AE (Civil) (Electric TPBO
Schools rI r or
al)

Ward
Ward Ward Women
Ward Ward Ward Ward Ward Ward
Ward Education & Welfare & & Weaker
Sanitation & Amenitie Energy Planning & Revenue Health
Administrati Data Developm Section
environment s Secretar Regulation Secretar Protectio
Secretar
ve Secretary Processing ent
Secretary Secretary y Secretary y n y
Secretary Secretary
Secretary
.
Ward Secretary – Delivery of Services
MUNICIPAL SERVICES

Across the Counter Online Time-bound Services

1 Extract of already given Permission & Layout
2 Extract of Land Use Certificate as per Master Plan
3 Integrated Demand Bill
4 New & Renewal of Trade License (provisional)
Issue of Birth & Death certificate of already
5
registered births
6 Collection of Taxes & Non- Taxes
7 Know the Taxes & Non- Taxes Dues.
1 Property Tax & VLT -New Assessment
2 Property Tax-Addition / Alteration
3 Property Tax-Revision Petition
5 Property Tax-Tax Exemption & Cancellation
6 Property Tax & VLT Conversion
7 Property Tax-Sub Division ( Bifurcation )
Property Tax-Vacancy Remission (Whenever the premises is
8
vacant)
Property tax-Amalgamation (Merging of two or more
9
Assessments)
Property Tax-Demolition (After demolition of property Tax will
10
be fixed)

Within 72 Hours 11 New & Additional Water Tap Connection & related services

1 Building Permission 12 Trade License-New & Renewal of Trade (Permanent License)

2 Layout Permission
13 Trade License-Closure of Trade
3 Ownership Certificate
14 Registration of Birth & Death and related services
4 Valuation Certificate
15 Town Planning-Occupancy Certificate
5 Marriage Certificate
16 30 types of other Non-financial grievances
6 67 Types of other Non-Financial Grievances

Sample Work Flow

Business Process Re-Engineering :- Will be completed by 30-09- Services
2019
Grievances
.
Ward Secretary – Delivery of Services
OTHER DEPARTMENT SERVICES

Across the Counter Online Within 72 hours

Issuance of Voter ID card (already
1 Election Civil New Ration card & other Ration card
registered)
1
Registration Certified copy of Registered Supplies services.
2
& Stamps document.
Rural
Registration
3 Encumbrance Certificate (EC) Developmen Pension card
& Stamps 2
t
4 Revenue Copy of Computerized Adangal
Copy of Integrated certificate Medical
5 Revenue 3 Arogya Sree Card
(Income, Residence & Caste) Health

6 RTA Copy of Driving License

4 Revenue Integrated Certificate
7 UIDAI AADHAAR e-KYC

EPDCL/SPDC
Time-bound Services 5
L
New Service connection

E-Pass book
1 Revenue
Intermediat
6 Duplicate Marks Memo
e Education
Inclusion of name in the electoral
2 Election
(Form- 6) Technical Duplicate Marks Memo
7
Education
EPDCL/SPDC
3 Consumer complaints
L
 ISSUES TO ATTEND
(In Co-ordination with Other Departments)

Middle Level Post creation Beneficiary Sanction guidelines.

To integrate Ward Secretariat. To identify the beneficiaries..

Performance Dashboard List of G2C services

For tracking of Ward Volunteers & Secretaries. For Service delivery.

Training Booklet on Schemes

Training to Ward Volunteers by Agency and Of all departments.
Departmental training to Ward Secretaries.

Timelines are to be fixed in respect of these issues

Thank You
0863-2250477
cdma_ap@cdma.gov.in
www.cdma.gov.in
 POSTS NOTIFIED
WARD WARD
WARD SANITATION WARD WARD WOMEN &
WARD WARD WARD WARD WARD TOTAL NO
SN ADMINISTR & PLANNING & WELFARE & WEAKER
DISTRICT AMENITIES EDUCATION HEALTH ENERGY REVENUE OF WARD
O ATION ENVIRONME REGULATION DEVELOPMEN SECTIONS
SECRETARY SECRETARY SECRETARY SECRETARY SECRETARY SECRETARIES
SECRETARY NT SECRETARY T SECRETARY PROTECTION
SECRETARY SECRETARY

1 ANANTHAPUR 277 313 310 321 317 321 321 321 150 289 2940

2 CHITTOOR 265 293 291 294 293 294 294 294 161 312 2791

3 KADAPA 233 244 246 255 254 255 255 255 146 171 2314

4 KURNOOL 270 291 280 300 299 300 300 300 150 169 2659

5 GUNTUR 391 449 453 460 458 460 460 460 172 144 3907

6 NELLORE 250 260 254 260 260 260 260 260 143 175 2382

7 PRAKASAM 154 167 163 171 169 171 171 171 135 60 1532

8 EAST GODAVARI 244 292 286 308 306 308 308 308 107 0 2467

9 KRISHNA 420 409 416 441 440 441 441 441 184 200 3833

WEST
10 177 205 210 226 224 226 226 226 124 0 1844
GODAVARI

11 SRIKAKULAM 84 95 94 95 95 95 95 95 87 139 974

12 VIZIANAGARAM 90 112 111 113 113 113 113 113 91 134 1103

VISAKHAPATNA
13 452 471 534 542 542 542 542 542 273 377 4817
M

TOTAL 3307 3601 3648 3786 3770 3786 3786 3786 1923 2170 33563
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WARD SECRETARIAT BUILDINGS MODEL FRONT ELEVATION Next

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LAYOUT PLAN FOR PERMANENT BUILDING Next

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WARD SECRETARIAT BUILDING MODEL Next

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WARD SECRETARIAT BUILDING MODEL
Next

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WARD SECRETARIAT BUILDINGS MODEL
Next

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WARD SECRETARIAT BUILDING MODEL
Next

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WARD SECRETARIAT BUILDING MODEL

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 JOB CHART - WARD ADMINISTRATIVE
SECRETARY

General Administration:
• Team Leader - In charge of entire Ward Secretariat
• Supervision over Ward Volunteers and coordination with Ward Secretaries
DEPARTMENT
• General Administration and Establishment matters.
CONCERNED
• Records maintenance
• Reports, collection, generation and reporting to higher officers MAUD
• Responsible for delivery of various services as per SLA.
All other
Grievance Redressal Departments

Collection of Municipal Revenues

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 JOB CHART - WARD AMENITIES SECRETARY

Water Supply
• Arrest of leakages
DEPARTMENT
• Execution of new distribution lines CONCERNED
• O&M
MAUD
Roads, Drains, Culverts, Burial Grounds, Parks & R&B
Playgrounds and other Civic amenities IRRIGATION
TELECOM
• Preparation of estimates
TRANSPORT
• In charge of proper execution of all engineering works
RWS
• Recording measurements and preparation of bills
• Construction of individual toilets
And other related works

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 JOB CHART - WARD SANITATION & ENVIRONMENT
SECRETARY

Solid Waste Management:

• Supervise the activities of the sanitation workers & cleanliness
• Prevention and control of communicable diseases/Seasonal conditions.
• Arrange for disinfection of infected areas. DEPARTMENT
• SWM rules implementation. CONCERNED
• Ensure door-to-door collection with source segregation.
• To organize IEC activities MAUD
PCB
Liquid Waste Management
Environment &
• Responsible for proper cleaning of open/UGD drains
Forest
WTP, STP, WTE and WTC Medical &
Environment Protection Health
Animal Welfare
• Control of stray animals i.e.,dogs, pigs etc.
• Maintenance of cattle ponds.
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Any other related work
JOB CHART-WARD EDUCATION & DATA PROCESSING SECRETARY

Municipal Education
• Responsible for enrolment of children in the schools.
• Responsible for proper min. amenities in the Municipal / Government schools
• Responsible for implementation of Amma Vadi Program and other programs.
DEPARTMENT
• Responsible for Scholarships, Fee Reimbursement
CONCERNED
• Responsible for proper functioning of schools
Vital Statistics
MAUD
• Responsible for maintenance of vital statistics.
School Education
• Responsible for census & house list data.
Higher Education
Culture, Festivals, Other Municipal functions etc., Technical Education
Maintenance of MIS Reports/Data Entry and data processing. Planning & Census
Dept
And other related works
UIDAI
Transport

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 JOB CHART - WARD PLANNING & REGULATION SECRETARY

Town Planning activities

• Educating the public on online building permission and regulation of constructions.
• Surveying, levelling, data collection and updation of GIS data/layers/Maps and proper implementation of General Town Planning
Scheme/Master Plan etc.,
• Detection of encroachments, unauthorized constructions/layouts and taking appropriate action
• Regulation of land use.
Urban Housing
• Identification of beneficiaries DEPARTMENT
• Identification of Government Lands for construction of Urban Housing CONCERNED
• Preparation of layout for Urban Housing.
Fire MAUD
• Ensure fire safety measures are taken as per building rules by the builders. Environment &
• Detection and action against the defaulters
Forest
Urban Forestry
• Tree Plantation, Block Plantation and Avenue Planation.
• Conduct of Awareness campaigns in improving greenery.
Water Conservation
• Construction of Water Harvesting Structures in the Parks, Playgrounds and Community Places.
• Back toetc.,
Conduct of awareness campaign for construction of RWHS in the houses/apartments/commercial complexes main slide
• Water Conservation in the lakes/tanks etc.,
And other related works
 JOB CHART - WARD WELFARE & DEVELOPMENT
SECRETARY
SC, ST, BC, Minority welfare
• Implementation various welfare schemes
• Identification of beneficiaries, grounding and assets monitoring
DEPARTMENT
Yuvatha-Upadhi, YSR Asara, YSR Cheyutha,YSR Pension Kanuka etc.,
CONCERNED
Urban Poverty Alleviation
• Preparation of community based action plan like strengthening of CBOs, Bank MAUD
Linkages, implement social initiatives, livelihoods, health awareness etc., All Welfare
• Coordination of social development issues i.e., education, health, welfare, Depts
disability, vulnerability etc., Labour &
• Facilitate social audit for poverty alleviation programs. Employment
Night Shelters
Street Vending
And other related works

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 JOB CHART - WARD ENERGY SECRETARY

Street Lighting
• Identification and attending repairs of non burning Street Lights in DEPARTMENT
coordination with the lightning superintendent/line inspector etc., CONCERNED

Power Supply
MAUD
Power Subsidy Energy
•Social Welfare Revenue
•Tribal Welfare Social Welfare
Tribal Welfare
•Agriculture Connections
Agriculture

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 JOB CHART - WARD HEALTH SECRETARY

Public Health
• Maternal and child health DEPARTMENT
CONCERNED
• Family planning services
• Health and nutrition education
MAUD
• Maintenance of environmental sanitation
Medical &
• Immunisation for the control of communicable diseases.
Health
Registration of Births & Deaths Women &
YSR Arogyasri, YSR Bhima, ICDS etc., Child Welfare

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 JOB CHART - WARD REVENUE SECRETARY

Land Administration & Revenue Functions

• Protection of Government Lands
DEPARTMENT
• Issue of House site pattas.
CONCERNED
• Issue of Pattadar passbooks/title deeds.
Civil Supplies Revenue
• Ration Distribution Civil Supplies
Disaster
• New ration cards
Management
Issuance of Certificates Election
• Issue of income, residence, caste and other certificates. Commission of
India
Disaster Management
• Relief operations during calamities and adverse seasonal conditions.

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 JOB CHART - WARD WOMEN &
WEAKER SECTIONS PROTECTION SECRETARY

• Law & Order

• Atrocities against women DEPARTMENT
CONCERNED
• Atrocities against SCs
• Atrocities against STs
• Civil rights protection
Home
Women &
• Untouchability Child Welfare
• Sensitization of communities Excise
• Awareness on various acts
• Prohibition of Liquor

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WARD SECRETARIATS INTEGRATION WITH EXISTING SERVICES
3rd Level
Initial Appointment 1st Level Promotion 2nd Level Promotion
Promotion
Category Category Category
Category
Junior Assistant
Ward Administrative Secretary
(Regular line) Continue in Regular line Continue in Regular line
15460-47330
16400-49870
Ward Amenities Secretary, Grade Ward Amenities Secretary, Amenities Work Inspector, Work Inspector
– II Grade – I Grade – II (Regular line)
14600-44870 15460-47330 16400-49870 21230-63010
Ward Sanitation & Environment Ward Sanitation & Environment Health & Sanitation Assistant, Health & Sanitation
Secretary, Grade – II Secretary, Grade – I Grade – II Assistant (Regular line)
14600-44870 15460-47330 16400-49870 21230-63010
Ward Education & Data Junior Assistant ((Regular
Ward Administrative Secretary
Processing Secretary line) Continue in Regular line
15460-47330
14600-44870 16400-49870
Ward Planning & Regulation Ward Planning & Regulation TPBI, Grade – II TPBI, Grade – I
Secretary, Grade – II Secretary, Grade – I 16400-49870 (Regular line)
14600-44870 15460-47330 22460-66330
Town Project Officer,
Ward Welfare & Development Ward Welfare & Development
Assistant Project Manager Grade – III (Regular
Secretary, Grade – II Secretary, Grade – I
16400-49870 line)
14600-44870 15460-47330
21230-63010
• The subsequent promotion in regular line of respective Ward Secretaries will be incorporated in Unified Service
Rules to be issued.
 No of Timeline
Total No of
Batches
Name of the Functionar
S.No Ward Secretary Name of the Venue & Address @
District ies to be From To
50/Batc
trained
h
Administration / 1. TRDT ( Ecology Center ), Ananthapur
1 Ananthapur Education & Data 2. RDT Stadiam, Ananthapur 1859 37 03-10-2019 29-02-2020
Processing 3. Root Set, Ananthapur
1. District Mahila Pranganam, Tirupathi
Welfare and
2 Chittoor 2. Govt Youth Hostel, Tirupathi, 1730 35 03-10-2019 29-02-2020
Development
3. Andhra Bank-Rural Training Institute, Chandragiri,
1. Global engineering College, Kadapa
Amenities, Planning & 2. Mahila Pranganam, Kadapa,
3 Kadapa 1487 30 03-10-2019 29-02-2020
Regulation 3. National Academy Building (NAC),Pulivendula,
4. Sri Sai Institute of Technology and Science, Rayachoty
1. Kurnool Diocese Social Service,Kurnool,Kurnool
2. Jeeva Sudha Pastroral Center, Kurnool,
4 Kurnool Sanitation 1740 35 03-10-2019 29-02-2020
3. Society for Employment Generation & Enterprise
Development (DEEDAP), Kurnool
1. Chintalapudi Engineering College, Ponnur
Planning & Regulation,
5 Guntur 2. HRD, Bapatla 2671 53 03-10-2019 31-03-2020
Amenities
3. Vignan University
Welfare &
6 Nellore Development, 1. Vasantha Laksmi Charitable Trust 1544 31 03-10-2019 29-02-2020
Sanitation
Administration &
7 Prakasam 1. Social Empowerment Centre, Ongole 995 20 03-10-2019 31-12-2019
Education
Administration &
1. TTDC (only for ladies), Samalkot
8 East Godavari Education 1744 35 03-10-2019 29-02-2020
2. Ekalavya Taraining Centre, Amalapuram
Amenities, Planning &
1. AG & SG Siddhartha Degree College of Arts & Science,
9 Krishna Regulation 2567 51 03-10-2019 31-03-2020
Vuyyuru
Sanitation, Welfare and
10 West Godavari 1. GVIT Engg College, Bhimavaram 1268 25 03-10-2019 29-02-2020
Development
Sanitation, Welfare and
11 Srikakulam Development 1. Kakinada Aditya Degree College, Sriakakulam 558 11 03-10-2019 31-12-2019

Planning & Regulation, 1. Satya Institute of Technology & Managemnet,

12 Vizianagaram Amenities Vizianagaram 652 13 03-10-2019 31-12-2019
2. Gayatri Education of Institutions, Vizianagaram
Administration & 1. Behra College, Narava
13 Visakhapatnam Education 2. Youth Hostel, Visakhapatnam 3083 62 03-10-2019 31-03-2020
3. HPCL Institute, Visakhapatnam
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 TO REDRESS - SANITATION RELATED GRIEVANCES

WARD
REDRESS
SANITATION AND
ENVIRONMENT
THE YES

GRIEVANCE CLOSED
GRIEVANC
SECRETARY E
(ROUTER)

NO
REGISTERED
GRIEVANCE

FIRST REDRESS
ESCALATION THE YES
(SANITORY GRIEVANC
INSPECTOR) E

NO

REDRESS
SECOND THE YES
ESCALATION GRIEVANC
(MHO) E

NO

THIRD
ESCALATION REDRESS
(COMMISSIONER THE YES
GRIEVANC
) E

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WATER TAP CONNECTION SERVICE WORK FLOW

Ward Amenities Secretary

New Water Tap Connection
scrutinizes and forwards to
Application Submitted
Asst. Engineer

AE verifies, prepares Dy.EE verifies and

estimation and forwards to forwards to approving
Dy. EE authority

Approving Authority Execution of Tap

approves and generates connection by Assistant
Sanction Order Engineer

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