Background of A&D High Tech

A&D High Tech is in the computer products, accessories, and services business. Their predominant
sales channel is retail outlets in shopping malls and phone orders. A&D requires an online sales
channel as their products are reaching commodity status and to remain competitive they need to
reduce costs. A&D decided to build the online store in-house, which will provide them customization
,a competitive edge, and control over the system. The online store requirements include new orders,
add-on orders, order amends, order status, and lead capture with additional capabilities. Chris
Johnson, Technology Project Manager at A&D High Tech, was been selected by the CEO of A&D, Ted
Walter, among other executives at the company to takeover a high priority project with a fixed
deadline as the current project manager had to step away from the lead role.

Risk Involved

Johnson needs to provide a recommendation to the senior management for the direction of the
project containing strong facts and problems identified. Creation of a risk management plan
revealed the project to be high risk and outlined the major issues that could prevent the project
from being completed in time. We determined that those issues could be reduced through
increasing internal staff for the infrastructure and better scope planning and communication
documents for the team members. Increasing the number of workers would increase costs, but it
would also reduce the time to complete tasks and will result in more tasks completed concurrently.

Recommendations are as followed:

 Adding more experienced infrastructure support resource to reduce the risk and time
required.
 Creating an internal communications plan to reduce risk of underperforming or under-
utilised resources.
 Increase resources and cost.