VIETTEL GROUP

VIETTEL NETWORKS CORPORATION

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TRAINING DOCUMENT
PROPERTY ASSET MANAGEMET
(For Deputy Technical Director of the province - Oversea Company)
Released 01 times
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Ha Noi, April 2020

 Table of Contents
I. General rules: .................................................................................................................................................................................................................. 4
1. Terminology ................................................................................................................................................................................................................... 4
2. Relevant documents ........................................................................................................................................................................................................ 4
3. General rules of asset management ................................................................................................................................................................................ 5
4. Objectives ....................................................................................................................................................................................................................... 6
II. Content of organization and operation management at Branch. ................................................................................................................................. 7
1. Objectives of warehouse management. .......................................................................................................................................................................... 7
1.1. Objectives of selecting, arranging and arranging logistics...................................................................................................................................... 7
1.2. Warehouse organization rules: ................................................................................................................................................................................ 7
1.3. Principles in organizing the management of supplies and equipment. ................................................................................................................... 8
1.4. Principle of import / export of supplies, equipment and goods............................................................................................................................... 9
1.5. Management supplies and equipment, inventory goods ......................................................................................................................................... 9
1.6. Management of goods in packaging and transportation. ....................................................................................................................................... 10
1.7. Principles in inventory materials and equipment. ................................................................................................................................................. 10
1.8. Principle of checking and reporting debts ............................................................................................................................................................. 10
2. Principles of Asset Management. ................................................................................................................................................................................. 10
2.1. Organizational Principles Asset Management ...................................................................................................................................................... 10
2.2. Principles in transferring and recovering assets between units of a branch .......................................................................................................... 11
2.3. Principles in warranty repair work ........................................................................................................................................................................ 11
III. Implementing and managing supervision at the Branch ........................................................................................................................................... 11
1. Management and supervision of materials and equipment, technical infrastructure at branches, technical teams and networks. .............................. 12
2. Organize the warranty to repair damaged goods, assets of the Branch. ....................................................................................................................... 12
3. Organizing inventory, checking to detect errors to handle. .......................................................................................................................................... 12
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4. Organize training and guidance. ................................................................................................................................................................................... 13
5. Organizing the management of records, vouchers and books ...................................................................................................................................... 13
IV. Process flow of equipment and materials warehouses .............................................................................................................................................. 13

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I. General rules:

1. Terminology
- Assets: including fixed assets (tangible, intangible), tools, supplies, equipment, goods and other types of assets.
- Tangible fixed assets: are the main labor materials with physical forms that meet the standards of tangible fixed assets,
participate in many business cycles but retain the physical form. Initially such as buildings, structures, machinery,
equipment, vehicles ...
- Intangible fixed assets: are assets without physical form, showing the amount of value that has been invested to meet the
standards of intangible fixed assets, participating in many business cycles. , as some of the costs directly related to land use;
costs of distribution, invention, patent, copyright ...
- Single-use supplies and components are those which, once used, are lost or no longer retain their original shape, properties
and functions.
- Closed warehouse: is the location of a warehouse system built in a closed architecture with a door to protect goods from
loss and loss.
- Open warehouse: is the location of a warehouse system built in a closed architecture without doors.

2. Relevant documents
- Regulation No. 2212 / QC-VTQĐ-DTXD dated September 27, 2018 on the management and use of assets in Military
Telecom Corporation.
- Regulation No. 3528 / QC-VTQĐ-DTXD dated August 17, 2019 on the decision to promulgate the Regulation on
management of warehouses and supplies in the Army Industry and Telecommunications Group.
- Regulation 540 / QD-VTG-QLTS dated 27/03/2017 on the regulations of QLTS applied at VTG and foreign market
companies.
- Decision No. 4482 / QD-CNVTQĐ-VTNet dated October 29, 2019 promulgating the Regulation on fire safety assurance in
Military Industry - Telecommunications Group or the host country.
- Decision No. 2591 / QD-VTQD - KT dated November 21, 2013 promulgating the "Regulation on preservation of
telecommunications supplies and equipment during storage, transport and dismantlement".
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- Decision No. GL.VTQĐ.QLTS.04 dated December 1, 2017, guiding the management of single-use supplies and equipment,
constituting perishable and cheap products and objects.

3. General rules of asset management

a. Asset management principles
- An asset can at any time determine its physical condition, status, position of use, who is responsible, the next plan of use,
and how effectively it is used.
- All changes in assets must be approved by competent persons and must be recognized by VTG and the Group's
management software system immediately after a physical change.
- All asset must be determined for the purpose of use right from the approval of the procurement investment policy as well as
the decision on approval for procurement investment, if they want to change their purposes, they must be approved by
competent authorities
- Effective use of assets assigned by VTG is the responsibility of all employees and collaborators in the Group. Periodically
evaluate, inventory, maintain, maintain and update changes to the Group's management software.
- The person with the highest authority in the unit is responsible for inspecting and supervising the use of assets of the unit or
individual under his / her management and ensuring that the property is used effectively.
b. Principles of warehouse management.
- Any changes in assets, codes of goods in warehouse: Delivery, warehousing, change of codes, consignments, (delivery
order specifying time) must be approved by the head of the unit (the Board of Directors branch, for Group / Corporation
warehouse, for Group / Corporation warehouse, and must be recognized by the warehouse management software system
immediately after a physical change (goods recalled into the warehouse have Import orders, import orders, official dispatch,
directives or approved plans New imported goods must have all import documents including contracts, import orders, KCS,
import notes, handover , delivery notes, construction contracts or reports, directives and plans as a basis.For consignments,
there must be a deposit order, handover) for consignments recorded on voucher books at the warehouse..
- Any change of assets in the warehouse, if there is a lack of documents as a basis for signing the export and import notes, the
signed votes are not legally valid and are attributed to the illegal work and cause financial losses. production.

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- Assets invested by any unit are allowed to enter into the unit's warehouse, including assets invested by the Group for the
unit, and the assets in the warehouse must be stored and stored on the shelf, according to the principle Easy to find, easy to
see, easy to take, easy to check.
- The warehouse must be located at a location with convenient roads, a height guaranteed not to be flooded, a fire protection
system up to the standards prescribed by law, and 24/24 security.
- The plan must be approved to put the warehouse system into operation. The warehouse must have an approved plan, the
plan must be complied with and maintained continuously. Changes in the location and planning of the warehouse and
warehouse management personnel must be approved in writing according to the decentralization. (Level 3 and 4 units are
approved by Level 2 units, Level 2 units are approved by Level 1 units). Warehouse planning must be based on production
and business scale, technical conditions and allocated capacity.
- The data of the unit's goods and supplies must be managed on asset management software or similar software to ensure the
conditions under this Regulation, the quantity and value of the above supplies and equipment. Actual figures must be
accurately reflected in the software (books). Actual figures at any time of deviation are attributed to the loss or unauthorized
use of the Group's assets.

4. Objectives
a. Asset management Objectives
- Strict asset management not to lose.
- Promptly advise and warn leaders of all levels about the situation and efficiency of asset use throughout the Corporation..
- Maximum support for investment and procurement throughout the Corporation to ensure savings, rationality and avoid
waste.
- Promoting and versatile, design and time and time, time and time.
- Assets handed over to each individual for management and use.
- The system of property data for administrators at all levels to make quick and accurate decisions.
b. Warehouse management objectives
- Ensuring the quick allocation of goods, materials and equipment quickly and safely in service of the production and
business requirements of the unit.

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 - Balancing the proposed need to reduce inventories, avoid maintaining large inventories that affect the efficiency of capital
use.
- Manage the quantity and value of inventory goods by each project, contract, warehouse or unit.
- Ensuring the safe and secure storage of goods, supplies and equipment of VTG, the Group.

II. Content of organization and operation management at Branch.

1. Objectives of warehouse management.
1.1. Objectives of selecting, arranging and arranging logistics
Because market companies' buildings do not meet the requirements of the storage area, market companies proactively rent
outside warehouses near the companies and branches to ensure the area:
- Warehouse area of the Company:
 On warehouse: (Used to store BTS cabinets, power cabinets, batteries, antennas, integrated electrical cabinets, OSN,
generators ....). Minimum layout area of 3,000 m2.
 Out warehouse:
+ Warehouse for antenna columns, Container houses: > 10.000 m2
+ Warehouse for transmission materials (optical cables, copper cables, cable accessories, wooden poles, concrete poles,
iron poles): At least 5,000 m2 (however in this 5,000 m2, about 200 m2 with bamboo roofs designed for sub
Accessories such as: Bamboo Shoots, ODF, Cable butt, suspension set, cross-body…).
- Branch warehouse area: Minimum layout of 80 m2 containing all materials and equipment.
- Warehouse area of technical teams: Minimum layout of 30 m2.
Note: When renting and renovating, building types of warehouses and auxiliary systems such as fire protection, security ...
1.2. Warehouse organization rules:
- Must renovate and repair the warehouse system appropriately before putting goods, VTTB into the warehouse to avoid the
situation of being put into the warehouse before renovating.

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- Goods must be arranged on a first-in-first-out basis for goods without a series, according to the principle of identification
for goods with serials.
- Principle 4 easy: easy to find, easy to see, easy to take, easy to check.
- Principle 4 of the same: the same industry, the same category, the same quality, the same plan of use.
- By capital status: waiting for importing, waiting for export, waiting for liquidation, storage, recovery
- Goods, supplies and equipment in the warehouse must be packed according to regulations and placed on shelves or pallets,
absolutely do not place goods, supplies and equipment directly on the warehouse floor.
- Goods, supplies and equipment on shelves must be arranged on the principle of coplanar (all the boxes must be flat with
each other and flat with the main surface of the shelves from the top to the bottom). Co-direction and coaxial, preferably
rotate the series in the same direction to facilitate allocation and inventory.
- The recovered goods must be carried out according to the quality control system, classified as follows: Goods damaged,
transferred, repaired or liquidated, good goods to be reused.
- Types of materials and equipment can outside the warehouse: Must have covered canvas to ensure dry, not wet.
1.3. Principles in organizing the management of supplies and equipment.
- Managing assets and goods is the job of the whole company, if they want to manage well and preserve assets well, they
must build a strict system of processes, clear regulations, strict liability regulations. assigning specific tasks, regular
training, communicating the sense of responsibility to each individual in the Branch to comply with the requirements set
out..
- Good materials and equipment management principle is that all import / export stages must have the participation of
censorship of related units such as finance, management. Must regularly check and control with relevant units to detect
errors, prevent early losses that occur.
- Asset management must be managed up to the Technical Team; to personal use, personal ultimate hold. Therefore, a
managerial system consisting of people and a responsive system must be built.
- Regularly organize regular and irregular inspections to the warehouses of goods and equipment to view the management
routine and handle the violations of regulations, which cause the risk of loss and damage to properties.

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 1.4. Principle of import / export of supplies, equipment and goods.
- The principle of warehousing / ex-warehousing is that all import-export notes must be made from an integrated software
system for full CA management and signing.
- Must have sufficient documents to send in / out of the warehouse, which prohibits the absence of documents and supplies.
Documents including orders for warehousing / ex-warehousing and ex-warehousing bills must be signed by the delivery and
the receiving party after being delivered.
- When warehousing, there must be sufficient import documents for calculating and distributing prices of supplies and
equipment, in agreement with the Investment, Finance and Technical Departments on unit price of warehousing, codes of
supplies, goods and codes contract, customer code, exchange rate, technical proportion to avoid deviations when compared.
- Import and export must be fully recorded on the warehouse card for later comparison with the software.
- When importing and exporting, pay attention to select the correct type and serial.
- Supplies and equipment delivered from the warehouse require a specific recipient to sign a receipt and hand it over for
delivery.
- After delivery, receipt and delivery must be transferred to all relevant departments for archiving and cross checking.
1.5. Management supplies and equipment, inventory goods
All materials and equipment, goods in stock must have an approved use plan. Materials and equipment, goods in stock are
considered to be overdue when satisfying one of the following cases:
- There is no plan to use it,
- There is a plan to use it but it has not yet been put into use;
- Prequalification equipment and materials exceed the norm;
- Having a storage period exceeding the time allowed by the Group's Regulation on management of inventory of supplies,
equipment and goods.
- Warehouse Management Department is responsible for reviewing and reporting to the Head of the unit about materials and
equipment, goods left over monthly to plan the handling of overdue assets.

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 - Relevant individuals and units are responsible for compensating for damage caused by the occurrence of overdue inventory
assets without thorough handling (the damage is calculated by the value of the warehouse rent incurred when the inventory
is over + term for the value of the property when it is damaged for a long time).
1.6. Management of goods in packaging and transportation.
- The packaging and storage must comply with regulations, good storage to avoid the occurrence of collisions leading to
damage to equipment and materials..
- It is strictly forbidden to speed up, overtake, and cause damage to property in the vehicle during transportation. In case of
damaging materials and equipment, goods must compensate for the value of the property at the time of damage.
1.7. Principles in inventory materials and equipment.
Inventory planning:
- In order to organize the inventory to achieve high results, it is necessary to develop a very detailed inventory plan, to set up
an inventory board with the relevant components such as: the Board of Directors presides over, and coordinates with the
management department. assets, finance and other related subjects.
- It is necessary to clearly divide who does what, where, the starting time, the ending time to organize the inventory, collate
the books and handle the loss cases.
Inventory:
- Inventory for the first 6 months and the end of the year: Inventory 100% of all goods, equipment and assets managed by
the Branch.
1.8. Principle of checking and reporting debts
Cross-check data on equipment, goods between finance, assets, relevant parts ... in warehousing, ex-warehousing,
inventory ...
Maintain periodic and regular control and control. Strictly follow instructions, report (credit note, debit note...)

2. Principles of Asset Management.

2.1. Organizational Principles Asset Management
- Assign specific tasks, regular training, and communication of each individual's sense of responsibility in property
protection.
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- Đúng Strictly comply with the principle of cross-control between related departments, including: Management, Technical,
Financial.
- Organize the asset management system to the technical team, the head of the business center, the individual user and final
holder.
- Direct the work directly to the execution level without intermediaries.
- Regularly organize regular and irregular inspections to the warehouse of goods and equipment to see how to manage and
handle violations of regulations, which cause the risk of loss or damage to property.
2.2. Principles in transferring and recovering assets between units of a branch
- Report, plan, request (CR) is required to be transferred by the head of the approval unit.
- The transfer of assets and recovery between branches must comply with the process and regulations. The transfer of real
assets but not on integrated software which leads to data discrepancies is strictly prohibited.
2.3. Principles in warranty repair work
- Branches must create faulty and damaged warehouses to manage, recover and transfer faulty and damaged properties to
warehouses for warranty repair.
- 100% of damaged and defective assets must be inspected and assessed in detail before being transferred to the Company
for warranty and repair, and it is strictly prohibited to carry out warranty and repair.
- Follow the process and regulations in the repair warranty to ensure the repair warranty effectively, quickly serve the
network.

III. Implementing and managing supervision at the Branch

- Import / export of goods in accordance with the process and regulations.
- Store documents as prescribed, record books, cards in full inventory.
- đối Carry out a periodical reconciliation of actual goods and books.
- Responsible for all management of business goods, supervision of import and export.
- Responsible for compensation if the loss occurs at the Branch, and joint responsibility if the loss occurs.

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1. Management and supervision of materials and equipment, technical infrastructure at branches, technical teams and
networks.
- Implement the target of buying and buying warehouse and recovering warehouse of the provincial branch.
- Supervise the warehousing of the Branch and its technical teams.
- Regularly check the warehouse teams, BTS stations throughout the branch.
- Control all warehousing and warehousing with related units such as finance.
- Handing over and receiving the delivery of goods into assets after warehousing.
- Performing the task of asset transfer and recovery.
- Implement debt indicators, reduce debts, and depreciate assets.
- Responsible for the KPI targets achieved by the branch weekly / month.
- Responsible for safety, security, arrangement and management of branch stores and network assets, Responsible for
compensation if losses occur at the Branch.

2. Organize the warranty to repair damaged goods, assets of the Branch.

- Performing the recall and replacement operations for equipment assets broken during use.
- Coordinate with the department to conduct damaged property KCS to assess the failure to conduct repairs.
- Issue statistical reports, assess the failure rate of vendors to propose better investment options, warn types of equipment
with high failure rates that may affect network safety.

3. Organizing inventory, checking to detect errors to handle.

- Responsible for implementing and organizing the inventory of goods and assets periodically weekly / month / quarter /
year, Making a reality comparison table and management books, giving the difference of losses, handling definitely system
breaches and cases of loss of Company's assets.
- Organize periodic inspection of asset management at technical teams, management routines, records, and the
implementation of prescribed procedures.

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 4. Organize training and guidance.
Distance training, via videoconferencing, individual self-study.
Go practice training.
Personnel training focused on the Company.

5. Organizing the management of records, vouchers and books

IV. Process flow of equipment and materials warehouses
Reference text
Field of
No Basic content Name of Code of
management
Document document
Step 1: Make a Request slip and a delivery order
- Based on decisions, reports, instructions ... the inspection infrastructure department is
eligible for construction and installation such as construction contracts, construction codes.
After reviewing the market infrastructure department to approve or make a delivery order
form on the system.
- The infrastructure division shall base itself on the decision, request or report to create a
request card or directly discharge the goods at variance with the norms.
- Asset Management Department (if required) has no plan to use the inventory, and the The process of
Process of warehousing company rejects the request form. network asset
of new development, - In case the inventory of the requesting unit is no longer in stock, the Asset Management
1 management QT.VTNET.ĐT.02
upgrading and overhaul Department of the company checking the inventory of supplies and equipment capable of applies to market
works meeting the requirements shall sign and sign for the "management unit". companies
Step 2: Make a delivery bill
Based on the approved order of warehousing, the Finance and Accounting Department shall
create an entry and exit voucher on the system.
Step 3: Carry out warehousing and handover of materials and equipment to the
transporting unit
- Staff of the real market company warehouse deliver the equipment and materials to the
transport partner in the form: Minutes of handover of materials and equipment to the

13
 transporting unit.
- The transport unit receives materials and equipment from the Company's warehouse, signs
for confirmation on 01 copy of the delivery note and the record of handing over materials and
equipment to the warehouse keeper and transporting the materials and equipment to the
warehouse. province / city. Time to transport to the provincial / city warehouse within 06
days.
Step 4: Import and export of provincial / municipal branches.
- In case physical supplies and equipment arrive at the warehouse staff, the checking
warehouse worker matches 100% of the company's delivery slip and the delivery note to the
shipping unit from the company's warehouse: the financial department of the provincial / city
branch on the street to make orders for warehousing and warehousing notes of branches,
warehouse staff are responsible for warehousing to branch infrastructure, branch
infrastructure department is responsible for handing over to construction partners.
- In case the physical goods do not match the delivery notes of the Company and the delivery
note to the transport unit, the warehouse / provincial branch staff will not receive feedback on
the asset management department to clarify the responsibility. out wrong.
- Checking materials between property management department and provincial / city
branches monthly before 10 / N + 1.
Note: In case the goods have been delivered to the construction site, the staff of the provincial /
city branch depots on the record of handing over materials and equipment signed by the branch
infrastructure department to carry out the procedure. continue warehousing and ex-
warehousing to the project.
Step 5: Receive materials and equipment and complete the construction and installation
- Construction partners receive materials and equipment from the provincial / city branches to
hand over according to the form of handing over materials and equipment to construction
partners and to supply materials and equipment issued by Party B, to perform construction.
Construction and installation of each type of project.
- Branch Infrastructure Division is responsible for operating and supervising the whole
construction process, Construction Completion Time:
+ For BTS station works: 10 days.
+ For fiber-optic transmission works: 128 days
+ For GPON and AP constructions (ODN, AON, peripheral ...): 128 days
Step 6: Acceptance and put into use
- After completing the construction and installation of all deployed items, the construction unit
is responsible for informing the infrastructure division of the province / city, conducting the
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 acceptance test and handing over the works for putting. in use (the handover component
includes: branch infrastructure, technical staff, provincial / city branch, construction unit).
- Infrastructure division of the province / city will complete the construction work and finalize
the materials immediately after the acceptance record is put into use.
- Infrastructure division of the province / city leads the recovery of excess installation materials
and equipment to the provincial / provincial branch store.
Step 7: Handing over the operation management
- After accepting, receiving and handing over from the construction partner, the province / city
branch will hand over the operation management and exploitation on the system.
- The provincial / city branch takes charge of checking materials and equipment exported for
construction according to the following forms: Record of material comparison, construction
equipment and Record of reconciliation of supplies and equipment for construction Quarterly.
Step 8: Hand over the property to the individual manager
- The branch asset management staff shall base on the assignment of tasks of each employee
according to geographical areas, organize the handover of construction assets and assign
management tasks to technical staff.
- Asset managers import valid handover minutes in accordance with the laws of the host
country on the system.
Step 1: Make a Request form
- The branch technical department makes a request for delivery of the company's inventory of
information about the warehouse of the provincial branch.
Step 2: Confirm and approve the request and set a delivery order
- The Technical Center of the market approves the request if it is in accordance with the norm
(passed), if it is not in accordance with the norm (not reached), it will refuse to approve The process of
(specify the reason for refusal). network asset
Process of exporting
2 Step 3: Make a delivery slip management QT.VTNET.ĐT.02
rescue information - Based on the approved order, the finance and accounting department of the company will applies to market
create a delivery bill on the system. companies
Step 4: Carry out warehousing and hand over supplies to shipping units.
- Based on the delivery order, the Company's warehouse staff creates a delivery note on the
system, hands over materials and equipment to the transport unit, updates the actual delivery
receipt and signs a record of handing over materials and equipment. for shipping unit.
- The transport unit receives materials and equipment from the Company's transportation
warehouse to the provincial branch warehouse.
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Note: Information rescue warehouses are only exported to corresponding information rescue
stores, not cross-exported between warehouses
Step 5: Actual inspection of materials and equipment received at the provincial branch
warehouse.
Warehouse staff receiving the branch compared with delivery notes, handover minutes.
- If the information on the delivery note, the delivery note is 100% correct with actual physical
goods, then sign for confirmation on the delivery note and the delivery note on the "consignee"
part.
- In case physical goods are inconsistent with the delivery note, the delivery note is different in
terms of quantity, serial, type compared to the delivery note, the record of handing over
materials and equipment, then report to the Finance Management Department. Company to
handle.
Step 6: Import / Export warehouse provincial branches on the software
- The finance branch of the provincial branch shall make an order for warehousing from the
delivery note on the system based on the delivery note, the actual handover of materials and
equipment received from the provincial branch warehouse staff.
Step 7: Exporting materials and equipment from the warehouse to the station / line,
handing over the personal property
- Warehouse staff Rescue information according to delivery order form.
Step 8: Complete the Response to information / confirmation of personal property
handover
- After finishing the information rescue, the station management technician confirms the
information rescue.
+ If there is no replacement, return the supplies and equipment to the warehouse.
+ If there is a replacement, update and confirm the number of assets handed over personally.
Step 9: Revoke damaged properties
- After replacing the damaged property, the technical staff manages the station into the
software to create a request to store the damaged asset volume, carry out physical recovery of
the warehouse and hand over staff to the branch warehouse. the provincial.
Note: If the old property is lost or cannot be restored (cable fire, natural disaster ...), a field
record is required as a basis to complete the asset reduction record.
Step 10: Enter the damaged property warehouse
- When the damaged property arrives at the warehouse, warehouse staff must check the actual
goods with the warehousing request to carry out the warehousing and return the superior
warehouse according to the warranty repair process (for equipment), collection process.
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 Feedback (for supplies).
Note: Every month, the property manager of a provincial branch will check supplies and
equipment to rescue and send information to the company's asset management department
before the 30th of every month, in the following forms: : supplies and equipment recovered
after information rescue and Control Table of supplies and equipment recovered after
information rescue.
Step 11: Transfer damaged equipment and materials to the Company's warehouse.
- Implementation time: 06 days (from the date of delivery of invoice outside the branch and
damaged properties to the warehouse and comply with the recall process.
Step 1: The unit requests delivery from the warehouse
- The unit requesting warehousing shall compile and send a dossier of request for ex-
warehousing to the property management and financial section for inspection and approval.
Dossier requesting for warehousing includes:
- Request for delivery.
- Warehousing order, report, allocation decision.
Step 2: Handling inventory requests
- The warehouse department receives and checks the delivery request file, if fully satisfied, the
warehouse will be discharged. If the records are missing, request the use department to
coordinate with the units to fully meet. After leaving the warehouse for the unit to use, the The process of
Property management warehouse department sends the delivery note to the property management department to hand network asset
3 over the properties to put them into use. management QT.VTNET.ĐT.02
process Tools
Step 3: Hand over the property to the user unit. applies to market
- The property management department shall receive and check the dossier of request for companies
handover and use, if it is true about the type, quantity, serial number compared to the delivery
note, make a record of handing over the brought property. Use for the user unit, if the
application is incorrect, return it to the handing unit.
Step 4: Handover of personal property.
- The branch asset management staff shall base on the assignment of tasks of each employee
according to geographical areas and organize the handover of assets and technical instruments
to technical staff.
- Asset managers import valid handover minutes in accordance with the laws of the host
country on the system.
4 The process of Step 1: Decision on asset recovery The process of QT.VTNET.ĐT.02
17
managing asset - Technical Center coordinates with provincial branches, reviews the amount of supplies and network asset
fluctuations equipment needed to make a decision on asset recovery. management
- The decision to withdraw must specify what device is recalled, detail the quantity to the level applies to market
of the station / route and give a typical configuration for withdrawal. companies
Step 2: Sign a contract to hire a partner.
- Based on the issued Decision, there are a number of categories that need to be recovered from
the infrastructure division to make cost estimates, sign contracts with the recovery partners to
carry out the recovery.
Step 3: Create a revocation request.
- Technical branch of the provincial branch (after receiving the decision of recovery from the
company, must create a request to withdraw details of each station and assign tasks to technical
staff to hand over materials and equipment to implementation, in the form of handing over
materials and equipment to the partner).
- The number of supplies and equipment to be recovered must be correct and sufficient
according to the Decision and withdrawal requests are issued.
Step 4: Dismantling materials, equipment, packaging and transport to the warehouse.
- Partners performing dismantling must strictly comply with the following conditions:
+ Partners must know the rules and steps to dismantle materials and equipment.
+ Packaging materials and equipment are transported to the warehouse in accordance with
regulations and in sufficient quantities.
Step 5: Check materials and equipment before storing in provincial branches.
- When the partner transports recovered materials and equipment to the warehouse, the
technical staff inspects the actual goods in comparison with the minutes of handover of
recovered materials and equipment: the quantity and types according to the recall request and
specifications. If the package is unsatisfactory, ask the partner to do it, and the station
management technician will clarify the responsibility. If so, move to the next step.
Step 6: Warehousing / ex-warehousing returns to the provincial branch warehouse
- Case 1: The warehouse branch staff after checking the correct quantity and type will proceed
to warehousing.
- Case 2: The provincial branch warehouse staff checks the wrong quantity and types that need
to be refused and request the partner to pay the equipment and supplies.
After materials and equipment are stored, the station / line with recovered equipment and
materials will be reduced by the amount of assets recovered.
Note: For the case of recovery lost device synchronization (due to moving the card for rescue /
lost ...): allows warehousing but the recalling unit has explanatory reports and thorough
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 handling plan for missing assets (commitment of processing time, compensation if lost …).
Step 7: Checking materials and equipment before being stocked in the market
Company warehouse staff conduct inspection and reception.
- Case 1: The company's warehouse staff checked 100% of the quantity and type as the
delivery note and proceeded to stock the equipment and supplies.
- Case 2: The warehouse staff of the Company checks the incorrect quantity and category
against the delivery note from the provincial branch refuses to receive and clarifies the mistake
made by the province or the transport unit to request the province (or transport unit) pay the
equipment and materials according to the delivery note and delivery note between the province
and the transport unit.
Step 8: Warehousing the Company.
- Company warehouse staff based on the results of checking the correct quantity and type
according to the delivery note to conduct warehousing.
- Based on the amount of recovered supplies and equipment, the Company warehouse staff
makes a request to evaluate the quality of supplies and equipment.
- Based on the inventory receipt, the infrastructure department shall prepare a dossier of
completion and liquidation of the contract for the partner.
Step 9: Assessing the quality of recovered materials and equipment.
- The Quality Control Department organizes the assessment of recovered materials and
equipment according to the quality assessment process, completes the evaluation sheet of the
quality of recovered equipment and materials:
+ Case 1: If good supplies and equipment divide the purpose of using recovered equipment and
materials.
+ Case 2: If supplies and equipment are damaged, the warehouse will be delivered out of
warranty for repair or waiting for liquidation evaluation.
Step 10: Divide the purpose of use of recovered equipment and materials
The Market Technical Center bases on the list of well-evaluated materials and equipment and
the need to use divided the purpose of use (information rescue / development).
Step 11: Warehousing corresponding to the purpose of use of supplies and equipment.
- Based on the purpose of use distributed by the Technical Center of the Market, the warehouse
staff of the Company performs warehouse transfer for the right purpose (Information /
Development Response).
Step 1: Decide to transfer, create a transfer request. The process of
5 The transfer process. - Based on demand, the unit needs to make a decision to transfer materials and equipment network asset QT.VTNET.ĐT.02
Step 2: Create a transfer request. management
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 - Based on the decision to transfer, the unit with transfer request creates a transfer request on applies to market
the asset software system. companies
Step 3: Receive and check information, create transfer orders.
- Based on the transfer decision, request the transfer of the asset management department to
check information, create a transfer order on the property software system.
Step 4: Confirm transfer
- The unit having transferred properties and assigned to the technical staff managing stations /
lines to recover, Preparing minutes of transfer of transferred assets to the receiving equipment
and materials for transfer.
Step 5: Confirm receipt.
- Based on the order to upgrade the transfer to the receiving unit, the task for the Property
Division to transfer the property to the management staff on the software system.
Step 6: Hand over personal property
- The transferred asset receiving staff will upgrade, after completing the confirmation and
signing the minutes of handing over the transferred property.
- Asset management department hands over personal assets and Import records on the property
software system.
Step 1: Damaged equipment is detected
- When an information rescue incident occurs, the technical operation control unit is
responsible for issuing to the technical troubleshooting teams.
- Technical staff when detecting damaged properties.
Step 2: Create a technical inspection record at the station
- After troubleshooting, technical staff will enter the software to create technical inspection
records at the station. Clearly state the cause of the fault, the state of failure (intuitive):
Lightning damage to equipment, fire, explosion, water in, break, break, electricity not in, The process of
Warranty process to unspecified ....; and shipping to warehouse unit. network asset
6 management QT.VTNET.ĐT.02
repair properties Step 3: Check the quality.
- After receiving the physical goods, transfer them to the warehouse of the asset management applies to market
department to visually check the quality with materials and equipment that are warped, broken companies
...
Step 4: Handling repair warranty requirements.
- After the preliminary quality assessment by optical labels, the asset department handles the
repair warranty request and specifies the cause of the error, the status of failure (intuitive):
Lightning damaged equipment, short fire, explosion, water enters, breaks, breaks, electricity
does not enter, unspecified ....;
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Step 5: Create a revocation request.
- After the request for warranty repair has been processed.
Step 6: Import / export branches
After being warehoused, warehouse staff at the provincial branch will make the delivery note
to the higher warehouse.
Note: For tools and tools managed by the provincial branch made from this step, the
warehouse department receives damaged assets from the parts of the provincial branch. The
unit requires you to enter complete information of the defective error.
Step 7: Import / Export company level
- Staff of the provincial branch warehouse carries out the warehouse, packs broken equipment
and transports the damaged equipment to the Company's warehouse. Including minutes of
preliminary and visual assessment technical inspection: Failure; Doubtful Failure.
- Company warehouse staff organize warehousing when goods arrive at the warehouse.
Step 8: Checking quality evaluation
- Follow the quality assessment process issued.
Step 9: Check the warranty conditions.
- Eligibility: Making a list of assets to be transferred for warranty; The list of assets transferred
to be repaired and sent to the warranty department.
- Not eligible: warehouse transfer, liquidation proposal. Completed in 01 day when the results
of warranty and repair conditions are returned.
Step 10: Release the warranty repair
Company warehouse staff performs the delivery according to the request form
Step 11: Handing over the warranty repair partner
- Handing over the physical goods and making a handover report to the partner who performs
the warranty on repair according to the form of handing over the property for warranty repair.
Step 12: The partner carries out the warranty repair according to the contract.
- Handover note for warranty repair.
Step 13: Make a transfer note later on repair warranty and KCS request
The company warranty repair department classified:
- Cannot be repaired: the repair and maintenance department of the Company shall carry out
procedures for warehousing of the Company and seek direction from the Board of Directors of
the Market Company to put it into the category of liquidation proposal.
- Fixable: Sign the minutes of repair after repairing the form and make a request form to KCS
after the repaired warranty within 01 day after making the minutes of handover after repairing
warranty.
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Note: In case of changing the serial and changing the list of other equivalent devices
exchanged by the warranty partner for damaged properties sent for warranty repair, the
warranty department will repair the company when making The handover minutes for
subsequent warranty repair must be made to change lists and serials for properties replaced
by the partner, follow up the replacement asset's history that continues with the history of the
replaced property.
Step 14: Evaluate the quality after the repair warranty
- Evaluate according to the quality evaluation process issued by the company.
Step 15: Request warehousing
- Repairing and repairing department based on the evaluation result of KCS Qualified to make
a request for warehousing of the Company.
- In case KCS does not meet quality: Request warranty repair partners to perform warranty. If
it cannot be repaired and the number of times allowed for repairing is required: Request a
partner to make a record of confirmation and request the warehousing of the damaged goods
pending liquidation.
Step 16: Warehousing
- Deploy the warehouse after repairing the warehouse in accordance with the order.
Step 17: Acceptance after repairing warranty
- The technical acceptance record after the repair warranty according to the form of acceptance
test of properties after the repair warranty.

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