VIETNAM NATIONAL UNIVERSITY – HO CHI MINH CITY

INTERNATIONAL UNIVERSITY

REPORT
Saigon Thuong Tin Joint Stock Commercial Bank
(Sacombank)

Subject: COMMERCIAL BANKING

Lecturer: Dr. VU THUY MAI UYEN
Group members:
Hoàng Phúc Thiên Ân BAFNIU18217
Trần Thị Mơ BAFNIU18252
Lê Quốc Thịnh BAFNIU18131

Ho Chi Minh City, Vietnam

Table of Contents
I. Overview of Saigon Thuong Tin Commercial Joint Stock Bank 3
History of Sacombank 3
Overview introduction 3
The scale of Sacombank's operations 3
II. Organizational structure and functions of each department 4
Organizational Structures in 2014-2016 4
The changing in structure in 2017-2019 5
The current structure of Sacombank 6
III. Bank performance ratio 7
IV. Credit activity status 8
A. Deposit products 8
Personal products 8
Business products 11
B. Lending products 12
Business loans 12
Specific loans 13
Consumer loans 14
Unsecured loans 16
References 17

I. Overview of Saigon Thuong Tin Commercial Joint Stock Bank

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Sacombank is a transaction named Saigon Thuong Tin Joint Stock Commercial Bank (STB),
abbreviated from the original title Sai Gon Thuong Tin Commercial Joint Stock Bank.
Established in 1991 in Ho Chi Minh City and 1993 opened a branch in Hanoi.
In the early years of its establishment, Sacombank was a small credit institution with a charter
capital of about 3 billion VND. However, in the years 1995-1998, with the initiative of
issuing public shares (Sacombank was one of the first companies to issue public shares in
Vietnam), Sacombank raised its capital from 23 billion VND to 71 billion VND.
Sacombank is a joint-stock commercial bank, so shareholders own the bank. With two main
groups of shareholders: institutional shareholders, individual shareholders. The current
critical individual shareholders of Sacombank must include names such as Mr. Duong Cong
Minh - Chairman of the Board of Directors of Sacombank, shareholders of the Tram family,
shareholders in the Board of Management of Sacombank.
Currently, Sacombank operates in the following main areas: raising capital, receiving
domestic loans, loans, capital contribution and joint venture, payment service between
customers.
In Particular, lending is the main business activity of commercial banks to make a profit.
Revenue from new lending activities offsets deposit costs, projected costs, business and
management expenses, floating capital expenditures, tax expenses, and investment risk costs.
Credit activities in general and lending activities create the primary source of income of the
bank, so credit risk affects the bank's stability. Average Sacombank balance growth increased
slowly due to tighter credit controls for non-priority sectors such as real estate and
consumption. The banks' borrowers are mainly individual and corporate customers
(accounting for nearly 84%) for business purposes (32%); the rest are loans for consumer
purposes, purchase of houses, and loans of state employees in the form of credit. Low credit
growth in recent years is partly due to the ability to meet the conditions for borrowing and the
power of low borrowers that banks always want to reduce the bad debt ratio and should be
very cautious not to lend. As a result, the loan per capita rate of STB is low, but profit per
loan is still high because STB is good at recovering debt. Thanks to efforts to control loans in
recent years, the bad debt ratio of STB has decreased to less than 2% of total outstanding
loans.

Regarding shareholder's structure, the percentage of foreign ownership accounts for 16.85%,
and there is no state ownership, whereas others account for 83.15%. Sacombank's operating

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scale continued to grow strongly; total consolidated assets reached nearly 493 trillion VND,
increasing almost 10%, of which profitable investments increased by 13%. Total capital
mobilization reached 447,000 billion VND, with deposits from economic organizations and
individuals reaching more than 439,000 billion VND. Credit balances exceeded 340 trillion
won by up to 15%, subject to restrictions imposed by state-owned banks.

II. Organizational structure and functions of each department

1. Organizational Structures (2014-2016)

From 2014 to 2015, it has two main parts: management and supervision, Board of
management.
Regarding management and supervision, the Board of shareholders is the highest decision-
making body of a joint-stock commercial bank, including voting shareholders. At the General
Meeting of Shareholders, the Board of Shareholders elects the Board of Directors and the
Board of Supervisors. The Board of Directors administers the Board of the financial
investment and the Board of credit. In addition, the Board of supervisors is also responsible
for monitoring and reviewing the bank's internal audit.

The Board of management has two main parts: chief executive officer and subsidiaries. The
chief executive officer is responsible for almost every activity related to investment,
productivity, quality, financial institutions, communications, marketing department, cash, etc.
It has 12 executives, including HR & training, personal banking, card center, corporate
banking, treasury, credit, information technology, finance, operating, risk management,
supporting regional officers. Some of Sacombank's subsidiaries are Sacombank-SBL,
Sacombank-SBA, Sacombank-SBR, Sacombank-SBJ, Sacombank Cambodia. Sacombank's
organizational structure in 2016 is similar to that in 2015; however, there was a change in risk
management compared to 2015. In 2016, the bank divided risk management into risk
management and debt management.

In the organizational structure of the branch office, in 2014, the Board of directors had four
departments, including the business department, administrative department, risk control
department, accounting, and fund department. However, in 2016 the Board of directors had a

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transaction office and three remaining departments, including the business department, risk
control department, accounting, and fund department.

2. The changing in structure in 2017-2019

The year 2017 is the first restructuring of Sacombank when Mr. Duong Cong Minh
(LienVietPostBank) assumed Chairman of the Board of Directors in place of Mr. Kieu Huu
Dung. He had rebuilt Sacombank's management organizational model, reorganized all
personnel, and improved the management level of the bank by the trend of the 4.0 era.
Especially in business development, he successfully improves labor productivity by handling
bad debts ratio to less than 3%. However, the bank structure is generally not changed much,
mainly differences from moving departments from one department to another. In addition,
several departments were established to meet the market's needs, and a few departments were
removed for a more effective organizational structure.

More specifically, in 2017, the Northern Region Treasury Center in the Treasury branch was
replaced by the financial institution's department with a general function of maintaining the
financial stability of Sacombank. Also, credit management has been divided into two parts:
credit center and credit department in the credit division. Not only that, but Sacombank also
added an investment department in this credit segment. Therefore, it can be seen that credit
management has been categorized into several departments, which means that credit
expanded dramatically in 2017. This development is because Sacombank has made a big
change in credit products and diversified forms of credit card payment. Sacombank has
implemented a series of new products and applications such as Sacombank Contactless
Payment Technology, NFC POS machine, Samsung Pay application, mCard application for
quick QR payment ... diversify mobile payment methods to meet customers' demand for non-
cash transactions.
In 2019, Sacombank's structure once again changed. At this time, Sacombank pays attention
to maintaining relationships with customers and the quality of management of the human
resource department. In addition, the IT department has been upgraded to keep up with the
boom in modern digital technology; Sacombank has established two new centers: research &
innovation center and application development center. In addition, the corporate banking
segment has been more detailed than Sacombank's previous structure. In addition,
Sacombank transformed the risk management department into a risk management center to

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take risk management to the next level. The current risk management apparatus consists of 3
layers of protection:
1. The business floor
2. The risk control layer
3. The internal audit floor
In terms of operation scale, Sacombank has expanded four more branches in the northern
branches (Nam Định, Thái Bình, Lào Cai, Ninh Bình). As a result, it helped increase 18.6%
in customer volume.

3. The current structure of Sacombank

Covid-19 epidemic makes customers prioritize online services and cash restrictions.
Because of that, Sacombank has offered a series of attractive incentives such as
exemption/reduction of remittance fees, discounts/refunds for shopping, interest rate/loan
incentives, etc. As a result, they had to restructure the lending portfolio in a distributed
direction. Sacombank is a joint-stock commercial bank with an advantage in network
operations with 570 transaction points in the 52/63 provinces of Vietnam, Laos, and
Cambodia. Sacombank has covered its network in the North Central, South West, South
Central, and Central Highlands regions. In addition, Sacombank is also the pioneer joint-
stock commercial bank to expand the scope of operations outside of Vietnam with the
establishment of subsidiary banks in Laos and Cambodia.

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 III.  Bank performance ratio

Year 2014 2015 2016 2017 2018 2019

Net income (mil VND) 2,206,432 647,919 88,609 1,181,560 1,790,156 2,454,864

Total asset (mil VND) 189,802,627 292,032,736 332,023,043 368,468,840 406,040,598 453,581,057

Total equity (mil VND) 18,063,197 22,080,495 22,191,934 23,236,292 24,632,367 26,741,640

ROA (%) 1.257 0.27 0.028 0.337 0.462 0.571

ROE (%) 12.56 3.23 0.40 5.20 7.48 9.56

Average number of shares 1,142,636,976 1,234,131,429 1,808,346,939 2,128,936,937 1,802,775,428 1,803,720,794

outstanding

EPS 1,931 525 49 555 993 1,361

Capital ratio (%) 9.52 7.56 6.68 6.31 6.07 5.90

Interest earned 15,195,969 15,892,850 17,868,402 21,534,204 26,295,571 30,476,971

Interest paid 8,631,311 9,317,743 13,847,705 16,256,169 18,661,777 21,296,283

Net interest earned 6,564,658 6,575,107 4,020,697 5,278,035 7,633,794 9,180,688

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IV. Credit activity status
A. Deposit products:

A savings deposit is generally also a form of bank deposit. Users have many different reasons
and needs when depositing money in a bank, as the purpose of the consumers, the savings
deposit, whose primary purpose is to save. A certain amount of excess money is used for
savings or investment, not suitable for personal spending and payment. Users always want to
get a profit from this deposit. Sacombank offers their customers two main types of deposit
products: Non-term and term deposit. The deposit products of Sacombank have two ways: for
personal use and business.

Personal deposit products: 2 main type of deposit products: Non-term deposit and Term
deposit

● Non-term deposit:

A demand deposit is a type of savings that does not specify the deposit time and the fixed
balance in the account. Customers of demand deposits mainly need to ask the bank to
preserve the money and withdraw shortly as soon as there is a need to use it. Demand deposit
accounts are still charged interest at the interest rate set by the issuing bank, but not
exceeding 1%/year.

1. Current account:

A current account is a type of bank account commonly used in commercial and financial
relationships, reflecting the relationship between two individuals in the process of making
transactions with each other, agreeing to bring receivables and liabilities arising from these
transactions to a consolidated balance.

Sacombank’s current account service helps customers to manage their money in a most
effective, safe and time-saving manner.

Features: for Vietnamese and foreign individuals, with 9 applicable currencies. Earning non-
term interest rate at the end of the period.

2. ATM cards

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An ATM card is a tool issued by the bank according to the standards of card quality and the
features that the card brings to users. ATM cards are equipped with banking features such as
money transfer, withdrawal, account inquiry, bill payment, withdrawal... at the ATM
according to each bank's regulations.
ATM cards include debit cards, credit cards, prepaid cards of domestic and international.
There are also secured cards, payment cards…
Multiple types of ATM card: Plus/UPI/Visa/Master, easily withdraw, transfer and receive
money at thousands of ATMs of Sacombank and affiliated banks.

3. Non-term savings

It is a type of savings deposit that depositors can deposit and withdraw according to their
needs without prior notice to the bank. This type of deposit is similar to a demand deposit,
except that it always enjoys interest, but in return, does not enjoy payment services via banks.
Deposit in this form to ensure the safety of money and backup for short-term spending needs
and enjoy a bit low interest.

Benefits: Get a non-term savings book to update the balance incurred. Customers can
domestically and internationally receive money in VND and foreign currencies without limit.
Also, withdraw money anytime on-demand and enjoy a non-term interest rate based on the
day-end balance.

Specifications: for VND: Vietnamese and foreign individuals and Foreign currencies:
Vietnamese residents. With many deposit types offered: VND, USD, EUR, AUD, CAD,
CHF, GBP, JPY, SGD. Customers can earn money due to the non-term interest rate
announced by Sacombank. The minimum deposit to open an account: VND 50,000 or
USD/EUR 50 or other equivalent foreign currencies.

● Term deposit:

A term deposit is a customer's idle money or investment deposited at a bank with a specific
term. The monthly interest rate that customers enjoy will be fixed from opening the savings
book and last until the end of the term.

1. Term Savings:

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For term savings deposits, depositors can only withdraw money after a specific deposit term
as registered/agreed. The interest rate of a term deposit is always known in advance and is
fixed for the deposit duration. Although the ability to close the account is limited, the interest
rate of a term savings deposit is always higher when calculated based on the corresponding
interest rate of the deposit period.
Benefits: Customers of Sacombank can have attractive term interest rates and proactively
select interest payment methods. Furthermore, early withdrawal on demand can be made, and
customers can also use their Savings book to pledge for loans, prove financial capacity, or
other banking services.
Specifications: Eligible depositor: for VND: Vietnamese and foreign individuals and
USD/EUR: Vietnamese residents. Customers can choose from 1 to 36 months with deposit
types: VND, USD, EUR as their will. The initial minimum deposit: VND 50,000 or
USD/EUR 50 and earning a fixed interest rate during the deposit term. Conditions and
documents needed are an effective Identity card or Passport.

2. Others term deposit products:

Sacombank offers various term products suitable for every customer in need at all ages and
multiple different purposes with different terms of deposit. For individuals from 0 to 15 years
old, Sacombank has a product called Phu Dong savings with a six-month term or ranging
from 1 to 15 years. For individuals that are 40 years old or older, Sacombank has another
deposit product called Middle-age savings with a term of 6 to 36 months suitable for the
middle-aged individual who wants to have their money secured and earn some extra from the
interest rate. Furthermore, Sacombank also has three different deposit products with different
term lengths from weeks to months and years; they are in order: Dynamic weekly savings,
daily savings, and Savings for the future. All of these products are term deposits product with
almost similar benefits for the customers:

a) Safe: Keeping money at home or taking it is very unsafe, and the risk of theft is always
present. Customers can rest assured when depositing money at the bank. Because the bank is
strictly managed and controlled by the State, it always has measures to prevent risks in
advance to ensure customers' money.

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b) Profitable: Saving at a bank, customers will enjoy an interest calculated based on the
fixed interest rate when opening the book. This interest rate is not affected by market
fluctuations.

c) Better financial management: When depositing at a bank, customers always

accumulate a stable amount of money to use for investment or prevent illness later. At the
same time, limit the problem of uncontrolled spending.

d) Stable, limited risk: The interest rate customers enjoy when making a term deposit is
wholly fixed from the time of deposit until the time of maturity or settlement. Customers do
not have to worry or fear that the money is affected by external factors.

Business deposit products: The most used products are: Current Account, Traditional Term
Deposit, Day Term Deposit and Flexible Deposit.

● Current Account:

The enterprise is a bank account owned by a legal entity, a private enterprise, etc. Business
accounts are used to pay for transactions of companies and businesses.

Open a business account for convenience when trading, working, eligible for a corporate
income tax deduction and value-added tax deduction.

For the current business account, Sacombank offers the benefits: Simple & time-saving
procedures, open accounts and make transactions at any of Sacombank's branches.
Businesses can make withdrawals that exceed the account balance using the Overdraft
Privilege and enjoy service utilities such as cheques, collection/payment, payment
authorization, salary payment, pay bills, Internet Banking, Mobile Banking & SMS Banking
safely and securely. The application criteria: Vietnamese organizations that are established
and operate according to the law of Vietnam and foreign organizations that are established
and operate under the provisions of the home country's law.

● Traditional Term Deposit, Day Term Deposit and Flexible Deposit:

These products have almost the same benefits as each other; their differences are about the
length of term, the interest payment method, and the renewal method. As for the day term
deposit, a business can not have a renewal plan for the product and will bear a preclosure

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interest rate: if the actual period of deposit >= 3 days: Non-term interest calculated on the
actual days of deposit and non-interest bearing if the actual period of deposit < 3 days.

As for the Flexible deposit, customers may withdraw all or part of the deposit before maturity
with no limit on the number of preclosure withdrawals during the deposit term.

B. Lending products
Lending is the main business activity of commercial banks to make a profit. Revenue from
new lending activities offsets deposit costs, projected costs, business and management
expenses, floating capital expenditures, tax expenses, and investment risk costs. It can be said
that products related to lending play an essential role in running the bank's organization.
Sacombank has four forms, including business loans, consumer loans, unsecured loans, and
specific loans.

Business loans

Business loans are designed to meet the needs of small businesses, households, and
individuals who want finance for various reasons. Manufacturing and Business Overdraft,
Agri Loan, Household Business Loan, and Business Loan are the four financing products we
offer.

At first, the benefits of Manufacturing and Business Overdraft is helping customers address
working capital shortages by allowing them to spend more than their current account balance,
and no collateral is acceptable. Its features include the maximum overdraft limitation is half
of the average monthly balance of the current account in the last six months. The period of
this lending product is one year. No collateral or collateral in the form of real estate or
transport vehicles is acceptable. This product requires the original loan application form
issued by Sacombank, identification documents, and some documents about income proof
and debt payment capacity, proof of loan purpose, and original collateral documents.

The advantages of an Agri loan are that it may cover all of an individual's or household's
demands on capital supplementation in agricultural production (agroforestry, salt production,
and fisheries. It allows clients to use real estate as an investment into agricultural production,
machines, equipment, and specialized transport vehicles to expand production scale. It has a
total loan amount, a variable loan duration based on the borrowing strategy of the customer,

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and a competitive interest rate. Companies like revolving loans use loan per installment,
loans for crop season, and other lending collecting techniques. The collateral and documents
are requỉed to use this service as the same as the prior product requirement.

Household business loans help small businesses increase revenue by meeting all of their
working capital needs. It includes simple loan documents, quick procedures, and a
competitive interest rate. Customers can borrow up to 3 billion VND against the same
agricultural loan. It offers flexible financing and loan repayment options, as well as detailed
documentation and terms.

Finally, the business loan product can assist us in meeting all capital supplementation
demands for various purposes such as business operation, production, and service supply.
Expanding production scale and increasing competitiveness is one of the essential functions.
Based on clients' business plans, self-financed capital, debt payment ability, and Sacombank's
financing capacity, it can give an infinite loan amount with a customizable loan period. The
debt collecting strategy is appropriate for the cash flow/debt payment capabilities of the
consumer. It provides VND loans as collateral for real estate, vehicles, machinery, and
equipment.

Specific loans

A specific loan is the other kind of product. It has the advantage of rapidly meeting all of our
personal customers' loan requests for funds to supplement company operations, agricultural
production, and daily living. This product is broken down into three sub-products that
respond to different needs.

The following are some of the benefits of an express loan: To supplement funds for
commercial activities, agricultural production, and daily life, it responds to all personal
clients' loan requests as soon as possible. Simple loan applications with a competitive interest
rate are accessible. Customers can lend up to VND 200 million per customer over two years
with quick disbursement without notarization.

Guarantee extension loan satisfies all individual capital supplementation needs for business
operations, agricultural production, and daily life, with a guaranteed ratio of up to 90% and
features such as loan amounts up to VND 1 billion per customer loan duration up to 3 years.

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There is no requirement for a small dealer loan to be secured by real estate disbursement and
debt collection on-site at the customer's location. Daily, weekly, and monthly installments are
possible. During the loan period, the customer can purchase life insurance and fire insurance
on the market. There are simple loan documents with a competitive rate of interest. It allows
customers to borrow up to VND 1 billion with a maximum loan term of 5 years offered. The
borrowing method of equal principle and interest installments. Based on Sacombank's
cooperation contract with the market's management board, customer kiosk usage rights might
be collateral. The insurance company will pay the entire outstanding balance loan at
Sacombank if an accident covered by the insurance contract happens (injury or death, kiosk
fire/explosion).

Consumer loans

Consumer loans have seven types of lending products: deposit overdraft, valuable papers
pledged loan, loan on proof of financial capacity, study abroad loan, home loan, auto loan,
and Bao Toan Consumer loan. The target market of consumer loans is personal use,
individuals and families from Vietnam, and most used products for typical loans.

First, Overdraft is open-end credit. As the credit institution approves the overdraft deposit,
the overdraft limit allows the customer to spend more money than the amount available in the
current account in order to be able to provide payment services in the current account. The
overdraft limit for guarantees such as Vietnamese dong deposit accounts is as high as 100%.
The overdraft limit for foreign currency guarantees is as high as 85%, and the maximum
overdraft period is one year. In addition, the benefits of deposit overdraft are not only helping
customers meet their consumption needs without having to close their deposit account in
Sacombank but repaying the Overdraft in the account at the required time through the
deposit. However, the customer must have several conditions and sufficient documents,
including the original loan application form issued by Sacombank, a copy of the
ID/passport/citizenship card, and the original deposit card.

Second, the maximum loan amount of pledged negotiable bill loans can reach up to 100%,
and the currency of the loan is similar to that of the pledged securities issued by Sacombank.
In contrast, 95% of the loans are secured in currencies other than the promissory notes issued
by Sacombank or the promissory notes issued by other entities. In addition, the term of the

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loan is compatible with the term of the pledged negotiable instruments. In addition, clients
can also obtain a loan line of up to 100% of the value of the pledged negotiable bills, which
can be received quickly in 30 minutes. Some conditions and necessary documents, including
the original loan application form issued by Sacombank, a copy of the ID
card/passport/citizen ID card; Home Registration Book / Certificate, Borrower and Guarantor
Temporary Home Registration (if any), the original version of pledged valuable papers, the
original version of the confirmation of temporary account locking in case Sacombank does
not issue the pledged valuable papers.

Third, a loan with proof of financial ability is a simple procedure that does not require
collateral such as a mortgage but only needs to be used as collateral, such as the balance of
the loan's checking account or savings book and the customers' available funds. With proper
borrowing cost, customers only have to pay for the difference between loan interest rate and
term savings interest rate. Sacombank also works closely with overseas study companies
across the country to quickly meet their demand for overseas students. Finally, the loan
amount is up to 100% of their needs to prove financial capacity, and the maximum loan term
is one year. Some of the necessary conditions and required documents are the original loan
application form issued by Sacombank, a copy of DNI/passport/citizen ID; residence
booklet/certificate, temporary residence booklet of the borrower, his wife/husband, and the
guarantor. Moreover, any documents related to study abroad, travel, treatment, medical
examination, labor export, and personal relationship (if the borrower is not an international
student).

Four, a study abroad loan contains a loan on proof of financial capacity. The bank offers a
study abroad loan for people abroad, especially abroad students, to help them charge tuition
fees or abroad cost of living. With lending, customers also receive a competitive interest rate
despite the flexible loan repayment method. The maximum loan amount reaches 100% of
education tuition and living costs, and the loan term goes up to 120 months. Several
collaterals for the loan are real-estate, 9-seater car, savings book or deposit balance, or
valuable papers. Besides, customers need to provide some necessary conditions and
documents, additional documents related to training courses and documents on proof of
personal relationship (if the borrower is not an overseas student), documents on income
proof, debt payment capacity, and documents on collaterals.

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Next, home loans, auto loans, and Bao Toan Consumer loans are closed-end credit.
Customers will be supported to buy houses or cars with the most extended loan term, which
can take a maximum of 25 years. With collateral as customers' ownership right from real
estate contracts, they can conduct the closed-end credit loan. Loan amounts reach 100% of
the house's value, or car customers are purchasing or being transferred, with the maximum
loan term being 25 years. Furthermore, if buying a house in a developing project affiliated
with Sacombank, they can use the house itself as collateral for the loan. Furthermore, the
bank also asks for sufficient conditions and all of the required documents related to loan
applications and collaterals.

Unsecured loans
Unsecured loans include a Bao Tin consumer loan and a consumer loan for employees. An
unsecured loan is a loan that does not require collateral. The lender does not rely on the
borrower's assets as collateral but approves an unsecured loan based on the borrower's
creditworthiness. The target market of unsecured loans is personal use, individuals with
exceptional cases, labor.

Regarding Bao Tin consumers, the loan amount is about 16 times higher than the customer's
income and up to VND 500 million. The maximum loan term is four years. Bao Tin
consumers have flexible lending methods such as installment payments based on an original
outstanding loan or descending outstanding loan. If an accident (injury or death) includes the
insurance policy, the insurance company will pay the total amount of Sacombank's loan
balance. Customers need to have several conditions and documents. Customers are
employees of organizations recognized by Sacombank with an average monthly income of
VND10 million over the past six months. The bank also requires sufficient terms and
conditions and all required documents related to loan application and collateral.

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References 
From Cafef. The scale of Sacombank's operations. Retrieved from:
http://s.cafef.vn/hose/STB-ngan-hang-thuong-mai-co-phan-sai-gon-thuong-tin.chn
From Sacombank News (2021, Jan 21). Sacombank’s capital size. Retrieved from:
https://www.sacombank.com.vn/company/Pages/Sacombank-cong-bo-ket-qua-kinh-doanh-
nam-2020.aspx# 
From Stockbiz. Sacombank’s shareholder structure. Retrieved from:
https://www.stockbiz.vn/Stocks/STB/MajorHolders.aspx 
From Sacombank News (2019, April 26). Sacombank aims for sustainable growth. Retrieved
from:
 https://www.sacombank.com.vn/company/Pages/Sacombank-huong-den-tang-truong-ben-
vung.aspx
From the graduate internship report of IUH (2019, August 03). Personal credit operations at
Saigon Thuong Tin Bank, Tay Ninh Branch. Retrieved from:
https://www.slideshare.net/shopsosinh/cho-vay-ca-nhan-ngan-hang-sai-gon-thuong-tin

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