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Chime

Canvas
Key Partnerships Key Resources Value Customer Customer
Proposition Relationships Segments
While pseudo partner/ Brand, Product, Team Transparency with
US-based digital-only Younger Generations,
client relationships, challenger bank that Fees, Digital-Only Finacially-Savvy Niche
Chime uses these • Chime brand carries
helps its users improve
entities for specific clout with young gens. • Chime creates a
performance and health • Middle-Income
functions, but they all among digital banks in level transparency
in their financial life Consumers in the
have shared economic US market with its fees that is US who want to
interests in success. • Spending Account, in contrast to big
• Chime Debit Card - save money
Spot Me, and Credit banks
allows for payments
Bancorp/Stride Bank Builder are key • Branchless
of everyday items • Average customer
provide ‘banking products business model
from Spending is in their late 20s,
services’ for Chime • Experienced Team means online only
account early 30s
and issue the debit/
visa cards licensed Key Activities • Chime Credit Channels • 2/3 of Millennials
by Visa. Chime is not Builder - no fee prefer debit
officially a bank Product Innovation,
Smart Growth hybrid debit/visa Referral, Review Sites, (Spending) product,
card to help users Social Media but Chime’s new
Galileo (by SoFi) build credit credit (Credit
provides the back-end • Chime can continue
product innovation • 70% of Chime’s new Builder) product is
banking infrastructure users come from attracting members
that enables Chime’s to encroach on big
bank’s market share Referrals of Gen Z who want
banking and payment • Many finance sites a smart, low-risk
infra. • Rapid growth in last
12 months needs will Review Chime’s alternative to build
to be balanced with account credit
US Credit Agencies • Chime has a strong
for new credit product continued cash-
generating activities social media presence

Cost Structure Revenue Streams


Platform Development - ongoing platform development/R&D, Debit Card: Earn % of Debit Network Fees as the Issuing
and rollout of new products at scale for 12M+ users in US Bank from merchants every time a customer uses the card

Compliance - as the platform grows exponentially, Chime has Credit Builder: hybrid debit/credit card with no annual fee,
to grow its compliance team and cost base or interest. Connected to credit agencies to enable Chime’s
Credit Builder users to improve/build their credit in an
Growth - continued Customer Acquisition activities innovative way. Earn Interchange Fees from transactions
Developed by Alex Osterwalder et al This Canvas by LumosBusiness

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