INCIDENT HANDLING

PROCASH 6000xe / 6100xe

You can contact the Customer Care Center (CCC) at:

Phone: +49 (0) 180 1 WINCOR
Phone: +49 (0) 180 1 1 99 2 99
(Standard rate: 0.039 euros per commenced minute)
Email: ccc.germany@wincor-nixdorf.com

Published by
Wincor Nixdorf International GmbH
Heinz-Nixdorf-Ring 1
33106 Paderborn
Germany
Phone: +49 (0) 5251 693-4693
www.wincor-nixdorf.com

© Wincor Nixdorf International GmbH

Reference number R30340-J-Z743-1-7600

Printed in Germany, January 2008

EXPERIENCE MEETS VISION.

Errormessages PC6000 / PC6000xe ProCash 6000 / ProCash 6000xe

Error code 15 - cash-in error / Check banknotes

Error code 16 - banknote jam in feeder
Error code 17 - banknote jam in banknote scanner
Error code 18 / 49 - banknote jam in upper cash path

(cross point)
Error code 20 - banknote jam in lower cash path A B
Error code 21 - banknote jam in the output unit

Error code 22 - errors of the drum modules A C D

Error code 23 - errors of the drum modules B
Error code 24 - errors of the drum modules C
Error code 25 - errors of the drum modules D E F

Error code 26 - errors of the drum modules E

G H
Error code 27 - errors of the drum modules F
Error code 28 - errors of the drum modules G
Error code 29 - errors of the drum modules H

Errormessages PC6100 / PC6100xe ProCash 6100 / ProCash 6100xe

Error code 15 - cash-in error / Check banknotes

Error code 16 - banknote jam in feeder
Error code 17 - banknote jam in banknote scanner
Error code 18 / 49 - banknote jam in upper cash path

(cross point)
B A
Error code 20 - banknote jam in lower cash path
Error code 21 - banknote jam in the output unit
D C

Error code 22 - errors of the drum modules A

Error code 23 - errors of the drum modules B F E
Error code 24 - errors of the drum modules C
Error code 25 - errors of the drum modules D H G
Error code 26 - errors of the drum modules E
Error code 27 - errors of the drum modules F
Error code 28 - errors of the drum modules G
Error code 29 - errors of the drum modules H