Housekeeping Maid’s Cart 

is a trolley (also referred as a housekeeper’s

trolley or room attendant’s trolley or chamber maid’s trolley) which is used
to stock all necessary guest supplies in accordance with the allocated
numbers of rooms that are required by housekeeping department in
effectively performing hotel operations.

Maid cart is a very effective housekeeping tool

as it is capable of carrying large amount of supplies and equipment. Even a
room attendant cart or a chamber cart is also can perform as a cleaning
equipment by removing and carrying of cleaning materials, soiled linen and
garbage. Use of maid cart can reduce the valuable time of a housekeeper as
it provides an assurance regarding availability of all guest supplies together.
The maid cart or the room attendant cart is usually positioned in the linen
room where other housekeeping supplies are also stored. These carts are
available in both metal and wood.  

Topics Covered in this Guide

o 0.1 Responsibility of Room Attendant

 1 Requirements of Maid’s Cart
 2 Arrangement of Housekeeper’s Trolley
o 2.1 Stocking of Room Attendant’s Cart
o 2.2 Points to be Considered:
 3 Maintenance of Housekeeping Cart
 4 Training Video

Responsibility of Room Attendant

The room attendant cart is generally handled by the room attendant who is
responsible for proper application of maid cart including cleanliness and
maintenance. To ensure smooth operation and to avoid unwanted events
the room attendants should execute the following functions:
  Check the supplies against the provided checklist before forwarding
into room service.
 Maintain the cart in a well-organized manner which is beneficial
for easy availability of supplies
 To bring hygienic tone and make it appealing, the cart should be
cautiously maintained and stored locked.
 Place the cart along the corridor wall to avoid any collision during
cleaning.

Requirements of Maid’s Cart

An ideal maid cart must fulfill the following requirements:

 There must be expansive space in the cart that it able to carry all
those supplies which are required by a room attendant in a particular
workday.
 The cart should be easily movable by the maid as it contains large
amount of supplies.
 To make it easily movable a perfect cart would have fixed wheels at
one end and castor –wheels at the other.

Arrangement of Housekeeper’s Trolley

The room maid cart includes three deep shelves, the lower two shelves for
stoking linen and the top shelves for stocking supplies. But it is essential to
keep the heavier linens on the lowermost shelf and the lighter linens on the
top shelf.

The cart also contains a bag for collecting soiled linen, removable thrash
bags, storing space for a vacuum cleaner and a hand container, a top that is
partitioned for amenities, guestroom brochures. If room attendant is not
allowed to use floor master keys then the chamber carts may have a locked
box to store guestroom keys.

The supplies or the linens in the maid cart should never be overstock or
understock as understock often creates scarcity of supplies and overstock
could increase the risk of misuse or damaged.
Stocking of Room Attendant’s Cart
Generally the items that are stocked into the room attendant cart is
measured or determined based on the room category, guest amenities and
size of the cart. However housekeeping supplies that are usually stocked in
the maid cart are as follows:

Generally all those

linen items are stored in upper and middle shelves whereas heavy items like
bed sheets or mattress protector are generally stored in the bottom shelf. In
times of storing items in maid’s cart lighters items are stored from top to
middle and heavy items are in bottom side to adjust the weight. In top
portion, different hotel guest supplies like ash trays, sewing kits are
kept. For quick cleaning in some carts different cleaning agents used
mainly in housekeeping department like room freshener, dettols are
kept.

Points to be Considered:

 Each room attendant will be responsible for each of the items. So

these supplies should be used in assigned room only.

 Placing housekeeping trolley properly in times of cleaning is

important. It should be placed beside the corridor in such a way that
guests can move easily.

 Be careful while moving with cart to avoid any unwanted collision.

  Try to place cart in a way that requires less movement to clean
different rooms.

Maintenance of Housekeeping Cart

A maid cart is very significant part of housekeeping department so it must
be handled and maintained with careful hand and proper care. To make it
long lasting and to make the best use a room attendant or a housekeeper
must take the following steps: 

 The room or the place where the maid cart will be positioned must be
dry area and well ventilated.

 All carts should be thoroughly cleaned and wiped daily.

 The soiled linen bag and thrash bags that are kept in the maid cart
should be emptied at regular basis.

 The wheels of cart must be well-made and oiled intermittently with

expert hand.

 All the linens and supplies should be properly organized in the cart
after each sift that it make easier to replenish extra item.