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Removing a Memory Card........................................................................................................... 198
Connecting and Using a USB Flash Drive or External Device.......................................................... 199
Viewing and Printing from the LCD Screen ...................................................................................... 200
Viewing and Printing Individual JPEG Photos ............................................................................. 200
Printing All JPEG Photos ............................................................................................................. 201
Viewing and Printing TIFF Files .................................................................................................. 202
Photo Adjustment Options - Device Mode ................................................................................... 203
Print Setting Options - Device Mode............................................................................................ 204
Transferring Photos on a Memory Card or USB Device ................................................................... 205
Configuring the Memory Device Interfaces.................................................................................. 205
Transferring Files from a Memory Device to Your Computer....................................................... 206
Charging a USB Device Using Your Product.................................................................................... 207
Refilling Ink .............................................................................................................................................. 209
Ink Safety Precautions ..................................................................................................................... 209
Check Ink Levels .............................................................................................................................. 210
Checking Ink Levels on Your Product.......................................................................................... 211
Checking Ink Levels with Windows.............................................................................................. 211
Checking Ink Levels - Mac........................................................................................................... 213
Disabling Special Offers with Windows ....................................................................................... 214
Purchase Epson Ink and Maintenance Box...................................................................................... 216
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 216
Refilling the Ink Tanks ...................................................................................................................... 216
Replacing the Maintenance Box....................................................................................................... 221
Adjusting Print Quality............................................................................................................................ 224
Print Head Maintenance................................................................................................................... 224
Print Head Nozzle Check............................................................................................................. 224
Checking the Nozzles Using the Product Control Panel ......................................................... 224
Checking the Nozzles Using a Computer Utility ...................................................................... 227
Print Head Cleaning .................................................................................................................... 228
Cleaning the Print Head Using the Product Control Panel ...................................................... 229
Cleaning the Print Head Using a Computer Utility................................................................... 230
Print Head Alignment................................................................................................................... 232

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Ink Flushing........................................................................................................................... 234
Flushing the Ink Using a Computer Utility .................................................................................... 234
Cleaning the Paper Guide ................................................................................................................ 235
Checking the Number of Sheets....................................................................................................... 236
Checking the Sheet Counter - Windows ...................................................................................... 236
Checking the Sheet Counter - Mac.............................................................................................. 237
Cleaning and Transporting Your Product ............................................................................................. 239
Cleaning Your Product ..................................................................................................................... 239
Transporting Your Product ............................................................................................................... 241
Solving Problems .................................................................................................................................... 245
Checking for Software Updates........................................................................................................ 245
Product Status Messages ................................................................................................................ 246
Status Menu Error Codes ................................................................................................................. 247
Running a Product Check ................................................................................................................ 249
Resetting Control Panel Defaults ..................................................................................................... 251
Solving Setup Problems ................................................................................................................... 252
Noise After Filling the Ink ............................................................................................................. 252
Software Installation Problems .................................................................................................... 252
Solving Network Problems ............................................................................................................... 253
Product Cannot Connect to a Wireless Router or Access Point .................................................. 253
Network Software Cannot Find Product on a Network................................................................. 254
Product Does Not Appear in Mac Printer Window ....................................................................... 255
Cannot Print Over a Network....................................................................................................... 256
Cannot Scan Over a Network ...................................................................................................... 257
Solving Copying Problems ............................................................................................................... 258
Product Makes Noise, But Nothing Copies.................................................................................. 258
Product Makes Noise When It Sits for a While............................................................................. 259
Solving Paper Problems................................................................................................................... 259
Paper Feeding Problems............................................................................................................. 259
Paper Jam Problems Inside the Product ..................................................................................... 260
Paper Jam Problems in the Paper Cassette ................................................................................ 262
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 263

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 Document Jams in the Automatic Document Feeder................................................................... 268
Paper Ejection Problems ............................................................................................................. 271
Solving Problems Printing from a Computer..................................................................................... 271
Nothing Prints .............................................................................................................................. 271
Product Icon Does Not Appear in Windows Taskbar ................................................................... 272
Printing is Slow ............................................................................................................................ 273
Solving Page Layout and Content Problems .................................................................................... 274
Inverted Image............................................................................................................................. 274
Too Many Copies Print ................................................................................................................ 274
Blank Pages Print ........................................................................................................................ 275
Incorrect Margins on Printout....................................................................................................... 275
Incorrect Characters Print............................................................................................................ 276
Incorrect Image Size or Position .................................................................................................. 276
Slanted Printout ........................................................................................................................... 276
Solving Print Quality Problems ......................................................................................................... 277
White or Dark Lines in Printout .................................................................................................... 277
Blurry or Smeared Printout .......................................................................................................... 278
Faint Printout or Printout Has Gaps ............................................................................................. 280
Grainy Printout............................................................................................................................. 280
Incorrect Colors ........................................................................................................................... 281
Message Appears Prompting You to Reset Ink Levels..................................................................... 283
Solving Scanning Problems ............................................................................................................. 283
Scanning Software Does Not Operate Correctly ......................................................................... 283
Cannot Start Epson Scan 2 ......................................................................................................... 284
Solving Scanned Image Quality Problems ....................................................................................... 284
Image Consists of a Few Dots Only............................................................................................. 285
Line of Dots Appears in All Scanned Images............................................................................... 285
Straight Lines in an Image Appear Crooked ................................................................................ 286
Image is Distorted or Blurry ......................................................................................................... 286
Image Colors are Patchy at the Edges ........................................................................................ 286
Image is Too Dark ....................................................................................................................... 287
Back of Original Image Appears in Scanned Image .................................................................... 287
Ripple Patterns Appear in an Image ............................................................................................ 287

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Scanned Image Edges are Cropped ........................................................................................... 288
Solving Faxing Problems.................................................................................................................. 288
Cannot Send or Receive Faxes ................................................................................................... 288
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 290
Solving Memory Card Problems....................................................................................................... 290
Memory Card Does Not Fit Into a Slot ......................................................................................... 290
Cannot View or Print Photos from a Memory Card or Device ...................................................... 291
Cannot Transfer Photos to or from a Memory Card or Device ..................................................... 291
Cannot Access Memory Card From a Networked Mac................................................................ 292
Uninstall Your Product Software....................................................................................................... 292
Uninstalling Product Software - Windows .................................................................................... 292
Uninstalling Product Software - Mac............................................................................................ 293
Where to Get Help............................................................................................................................ 294
Technical Specifications ........................................................................................................................ 297
Windows System Requirements ...................................................................................................... 297
Mac System Requirements .............................................................................................................. 298
Scanning Specifications ................................................................................................................... 298
Automatic Document Feeder (ADF) Specifications .......................................................................... 299
Fax Specifications ............................................................................................................................ 299
Paper Specifications ........................................................................................................................ 300
Printable Area Specifications ........................................................................................................... 302
Ink Specifications ............................................................................................................................. 303
Memory Card Specifications ............................................................................................................ 303
Dimension Specifications ................................................................................................................. 304
Electrical Specifications ................................................................................................................... 305
Environmental Specifications ........................................................................................................... 305
Interface Specifications .................................................................................................................... 306
Network Interface Specifications ...................................................................................................... 306
Safety and Approvals Specifications ................................................................................................ 307
Notices ..................................................................................................................................................... 309
FCC Compliance Statement............................................................................................................. 309
Software Notice................................................................................................................................ 312

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