Professional Documents
Culture Documents
IQMS EnterpriseIQ............................................................................10
Cost of Ownership..............................................................................10
Pricing Details.......................................................................................12
Product Limitations............................................................................13
Competitors..........................................................................................13
SYSPRO ERP.........................................................................................14
Cost of Ownership..............................................................................14
Pricing Details.......................................................................................16
Product Limitations............................................................................17
Competitors..........................................................................................17
O F
IFS Applications..................................................................................33
Cost of Ownership..............................................................................33
Pricing Details.......................................................................................37
Product Limitations............................................................................38
Competitors..........................................................................................38
Sage X3 ERP..........................................................................................39
O F
Cost of Ownership..............................................................................39
Pricing Details.......................................................................................42
Product Limitations............................................................................43
Competitors..........................................................................................43
�□ Whether the ERP solution is turnkey or will be customized to your organization and unique business processes.
□
� Whether the solution can meet the technical needs of your organization.
□� If the solution is scalable, able to adapt in response to growing users or increases in data.
□ � The speed of the product and its impact on the end users.
□ � Possible support for multisite or multi-company environments if you need to workwith multiple operations.
License/Subscription Cost • One-time licensing fees start at $25,000/user, irrespective of the type
of deployment selected
• Subscription cost varies based on the number of user licenses
purchased and the modules selected
• New modules require new licenses to be purchased
Maintenance Cost • For both types of deployment, cost is over and above the upfront cost
• Organizations need to pay for annual support and maintenance through
a single maintenance contract/agreement
• Maintenance contract percentage changes every year following
the implementation of the product
• Cost varies depending on the type of maintenance support required
by the organization, based on the size and their preferences
Free Trial • Does the solution provide a free product trial option? • Not Available
Competitors
• NetSuite OneWorld Global ERP:
Starting at $999/user/month
• IFS Applications: Starting at $1,000/named user license
• Sage X3 ERP: Starting at $2,600/license
License/Subscription • Recurring subscription-based pricing model dependent on customer requirements, the num-
Cost ber of users and the deployment option
Maintenance Cost • For both types of deployment (on-premise and cloud-based/SaaS), cost is over and above the
upfront/subscription cost
• Cost varies depending on the number of users using the system and the deployment option
• SYSPRO provides ongoing customer support through its SYSPRO Reseller Channel and SYS-
PRO Partners
• Additionally, SYSPRO provides in-house support for meeting the specific requirements of
each customer
Installation/ • Cost is over and above the upfront/subscription cost for both deployments
Implementation Cost • According to 180Systems, a SYSPRO implementation for 15 users will cost around $75,000
for license and implementation fees
• SYSPRO provides implementation services through its SYSPRO Reseller Channel (qualified
professionals) and SYSPRO Partners
• Cost varies based on the number of users, system architecture, implementation scope and
complexity, company size, industry and third-party integrations
• Additional applications and customizations increase the implementation cost
Data Migration/ • Cost varies depending on your current software, amount of data to be migrated, availability
Change Management/ of migration tools, complexity of data and gaps between the existing system and the new
Upfront Switching system
Cost
Training Cost • Cost varies depending on the type of training chosen for both deployments
• SYSPRO and its reseller channel provide different training options for new customers and
users
• Provides access to classroom-style education via internet on a 24/7 basis
• SYSPRO provides year-round classroom-style training at its state-of-the-art training facility
in Costa Mesa, California
• SYSPRO and its Reseller Channel also offer on-site one-on-one training customized to meet
the specific requirements of the SYSPRO customer, such as regular online workshops, online
webinars, end-user conferences, newsletters, self-training websites and many other educa-
tional channels to meet the training and education requirements of end users
Recurring/Renewal • For both types of deployments, costs vary depending on the number of subscription-based
Costs user licenses purchased plus additional costs paid for updates, support, customization and
integration
Competitors
• Epicor ERP 10:
Starting at $175/user/month
• NetSuite OneWorld Global ERP: Starting
at $999/user/month
• IQMS Enterprise IQ:
Starting at $25,000/user license fee
License/Subscription Cost • Recurring subscription-based licensing model: per user, per month
• The base price doesn’t include fees for partner/reseller value-added services such as
installation, customization or training
• Contract may be renewed annually or over longer durations up to 5 years
• Based on named user license approach
• Additional users can be added by purchasing additional user access
• Price includes the upfront cost for maintenance and upgrades
Recurring/Renewal Costs • Cost is included in the subscription fee, based on the number of licensed users, cus-
tomization, implementation, premium support and training support services
Deployment Options • What options are available for product de- • Cloud-based/SaaS
ployment?
Minimum Commitment • Is there a minimum monthly or yearly com- • Minimum commitment of 1 year is
mitment required for purchase? required
Free Trial • Does the solution provide a free product trial • Not Available
option?
Competitors
• Oracle JD Edwards EnterpriseOne:
Starting at $15,000/named user license
• Sage X3 ERP: Starting at $2,600/license
• IFS Applications: Starting at $1,000/
named user license
Customization Cost • For both types of deployment, cost varies depending on additional applications
and modules, such as Financial Management, Maintenance Management, Multi-
company Management, Product Data Management and Supply Chain Management,
in addition to the size and type of organization
• The larger the organization, the more additional customizations are required and
the more expensive the ERP implementation gets
• Heavy customization shoots up the TCO
Training Cost • Epicor provides training support through its online customer support center,
EPICweb, which provides 24/7 access to information, resources and services
including customer account information, online Knowledge Base, product
documentation and downloads, online forums and communities
• Epicor provides services through the Epicor Education platform that provide on-
site and virtual classroom training, eLearning resources, user conferences, learning
management systems and Technical & End User Reference guides
• Cost varies depending on the type of services chosen
Recurring/Renewal Costs • The standard license renewal fees for an ERP is between 10% and 15% of the
software cost
• On-premise:
o Annual recurring fees are paid over and above the upfront cost for annu-
al renewal, upgrades, ongoing support and maintenance, customization,
third-party integration and training
• Cloud-based/SaaS:
o Renewal cost is included in the subscription fee, based on the number of us-
ers, add-on user licenses, ongoing support and maintenance, customization,
third-party integration and training
Free Trial • Does the solution provide a free product trial • Not Available
option?
Competitors
• Sage ERP X3: Starting at $2,600/full user
license fee
• NetSuite OneWorld Global ERP: Starting at
$999/user/month
• IQMS Enterprise IQ: Starting at $25,000/
user license fee
Data Migration/Change • Cost varies depending on which legacy system is used (older, proprietary system vs
Management/Upfront disparate systems), the amount of business and historical data to be migrated to the new
Switching Cost ERP system and the intensity of data migration to the new system
• Infor provides deployment services through Infor Services, which includes cloud migra-
tion, data migration, testing automation, implementation and upgrades
Training Cost • Infor provides Educational Services that include access to classroom and virtual training,
end user training, the Infor Education blog, certifications and education subscriptions
• The cost of the training courses varies depending on the type of course and its duration
• The cost of certification programs starts at $250/person. They’re valid for 90 days, and
unless users pass the exam for a new version, the certification will be invalid
• Infor Resource Center provides course catalogs, brochures and a global public schedule
Recurring/Renewal Costs • The standard license renewal fees for an ERP is 10% to 15% of the software costs
• On-premise:
o Annual recurring fees are required to be paid over and above the upfront cost for
annual renewal, upgrades and ongoing support and maintenance, plus customiza-
tion, third-party integration and training
• Cloud-based/SaaS:
o Renewal cost is included in the subscription fee, based on the number of us-
ers, add-on user licenses, ongoing support and maintenance, customization,
third-party integration and training
Infor SyteLine ERP Pricing • Advanced planning and scheduling • On-premise: Starts at $42,000 for 10
• Product configuration users, plus annual maintenance and
• Field service management
support agreement
• Quality control system
• Workflow
Minimum Commitment • Is there a minimum monthly or yearly • Minimum commitment of 1 year is required
commitment required for purchase? for purchase
Competitors
• Epicor ERP 10: Starting at $175/user/month
• IFS Applications: Starting at $1000/named user
license
• Oracle JD Edwards EnterpriseOne: Starting at
$15,000/named user license
Customization Cost • For both types of deployment, cost varies depending on the applications and
modules added, such as self-service, recruitment, employee development &
certification, training management and expense management
Data Migration/Change Management/ • For both types of deployment, cost varies depending on which legacy system
Upfront Switching Cost is used (older, proprietary system vs disparate systems), amount of business
and historical data to be migrated to the new ERP system and the intensity of
data migration to the new system
• Additional licenses can be purchased separately for the Database
Management System of ERP
• Cost of these licenses aren’t included in the implementation cost
Recurring/Renewal Costs • For both types of deployment, the standard license renewal fees for an ERP is
10% to 15% of the software cost
• On-premise:
o Annual recurring fees are paid over and above the upfront cost for
annual renewal, upgrades, ongoing support and maintenance, custom-
ization, third-party integration and training
• Cloud-based/SaaS:
o Renewal cost is included in the subscription, based on the number of
users, add-on user licenses, ongoing support and maintenance, cus-
tomization, third-party integration and training
Pricing for IFS Applications – • Financial management • $1,000-$4,999 per user (one-time license)
Full Suite ERP • Human resources • IFS Applications 8.0: $300,000 to $2M for 40
• Quality management to 5,000 users
• Document management
• CRM
• Logistics
• Business intelligence
• Sustainability management
Competitors
• Infor ERP SyteLine: Starting at
$42,000 for 10 users
• Sage ERP X3: Starting at $2,600/full
user license fee
• Epicor ERP 10: Starting at $175/user/
month
Data Migration/Change • For both types of deployment, cost varies depending on the amount of data to be migrated,
Management/Upfront availability of migration tools, complexity of data and gaps between the existing system and
Switching Cost the new system
Training Cost • For both types of deployment, cost varies depending on the type of Sage training chosen,
such as end-user training, group/department training, video/self-training or a train the trainer
approach
• Provides Sage X3 tutorials that enable customers/users to talk and teach them how to use
the system until they’re confident in themselves
Recurring/Renewal • On-premise: Annual recurring fees are paid over and above the upfront cost for annual
Costs renewal, upgrades, ongoing support and maintenance, customization, third-party integration
and training
• Cloud-based/SaaS: Renewal cost is included in the subscription, based on number of users,
add-on user licenses, customization, third-party integration and training
Pricing: • Sage ERP X3 provides its solution to mid-sized and large companies • License costs around $2,600/
• Financial & accounting user
Sage X3 ERP • Sage X3 ERP cost for 10
• Inventory management
users:
• Planning and scheduling o Perpetual license:
• Supply chain management $45,000/year
• Document management o Subscription pricing:
• Warehouse management around $26,640/year
• Sage ERP X3 Version 7
• Project management o Price starts at $2,600/
• Order management user for cloud-based/
• Billing SaaS model
• Costing o User Range: 20 to
1000+
• HR
o Number of
• Customer service Installations: 3,300
• Quality control
• BI/analytics
• CRM
• Purchasing
• Sales
Minimum • Is there a minimum monthly or yearly commitment required for • Minimum commitment of 1
Commitment purchase? year is required
Competitors
• Infor SyteLine ERP: Starting at $42,000 for 10 users
• NetSuite OneWorld Global ERP: Starting at $999/user/
month
• SAP Business ByDesign: Starting at $149/user/month
License/Subscription Cost • Based on named user licensing model: per user basis
• Involves an upfront cost to own the software plus additional maintenance fees,
support, implementation, customization and integration costs
• Offers an unlimited license based on the company’s revenue. The higher the reve-
nue, the higher the license cost
• Cost of the software would be about 10% to 15% of the cost of actual implementa-
tion
• Cost is the same, regardless of deployment option (on-premise or cloud-based/
SaaS)
Maintenance Cost • Cost is over and above the upfront license cost
• Oracle provides Lifetime Support Stages for Oracle products:
o Premier Support: Provides comprehensive maintenance and software up-
grades for Oracle Database, Oracle Fusion Middleware and Oracle applica-
tions for five years from the general availability date. Oracle offers Premier
Support services such as 24/7 service and support, plus access to Oracle op-
erating system patches, security updates, product updates, enhancements
and upgrades without additional license or support fees
Installation/Implementation Cost • Cost is over and above the upfront license cost
• Cost varies based on the number of users, system architecture, implementation
scope and complexity, company size, industry, additional applications, add-ons and
third-party integrations
• Cost varies depending on who’s providing the implementation service: Oracle, in-
house or outsourced/third-party
• Users have an option to get Oracle JD Edwards EnterpriseOne implemented from
authorized service providers such as Estuate and KPIT
Customization Cost • Cost varies depending on the type of module selected and the level of customiza-
tion required for developing or enhancing an existing product feature or module,
such as financial management, human capital management, CRM, order manage-
ment, asset lifecycle management, project management, etc.
Training Cost • JD Edwards offers a variety of training options, the cost of which varies depending
on the type of training chosen
• Product Training: Training for EnterpriseOne is available on both the Oracle Univer-
sity site and on the Oracle Learning Library
• Oracle University: Provides training in different formats, such as instructor-led
training, live virtual courses, training on-demand and self-study courses
• iLearnERP: A dedicated JD Edwards training company that provides custom train-
ing solutions
• JDEtips: Offers public and private classes throughout the year on over 20 applica-
tions and technical topics. Classes are offered at customer sites or with a virtual
instructor-led training platform
Recurring/Renewal Costs • Cost is included in the license fees/subscription, customization cost, third-party
integration cost, training cost and support service cost
Competitors
• SAP Business ByDesign: Starting at
$149/user/month
• Sage X3 ERP: Starting at $2,600/license
• Infor ERP SyteLine: Starting at $42,000
for 10 users
License/Subscription Cost • User-based monthly subscription licensing fees calculated on named-user basis
and contracted on an annual basis
• The pricing schedule is based on three categories of users: self-service, team and
enterprise
• Pricing and functionality varies for each category
• Cost varies depending on the pricing tier chosen, along with functionalities
Training Cost • Provides free SAP training courses through massive open online courses, called
MOOCs, as well as video lectures and self-tests
• Offers various training options such as classroom, virtual live classroom, certification,
eLearning, eAcademy, SAP Learning Hub and live access
• SAP Learning Hub offers cloud-based access to SAP learning content and online learn-
ing rooms
• Cost is over and above the subscription cost and varies depending on the type of train-
ing chosen
Recurring/Renewal Costs • Cost is included in the subscription, based on the number of users, additional user
licenses purchased, type of plan purchased, dedicated server integration and add-ons
SAP Business • Self-Service Users: Users perform core • Pricing for Self-Service Users:
ByDesign self-service office tasks such as time
and expense reporting, purchasing and o Standard: $11/user/month
travel management. Depending on the
type of self-service user, additional o SCM: $24/user/month
role-specific tasks are available
o Project Management: $24/user/
• Team Users: Users are typically sales month
reps who use core CRM processes from
campaign management to opportunity • Pricing for Team User: $89/user/month for
handling CRM Sales for minimum 10 users
Competitors
• Sage X3 ERP: Starting at $2,600/license
• Infor ERP SyteLine: Starting at $42,000 for 10
users
• NetSuite OneWorld Global ERP: Starting at
$999/user/month
License/Subscription • User-based subscription licensing (USL) model offers both on-premise and cloud-
Cost based/SaaS installations
• MS Dynamics AX offers a flexible per-user licensing model, based on monthly
subscriptions. It’s licensed through Microsoft Volume Licensing and the Cloud Solution
Provider Program
• MS Dynamics AX is available through the following Volume Licensing Programs:
o Enterprise Agreement: The Microsoft Enterprise Agreement (EA) is the
licensing program for commercial and government organizations
o Enterprise Subscription Agreement: An option under the Enterprise
Agreement that provides lower initial cost based on a three-year subscription
term. Users have the option to increase or decrease subscription counts on an
annual basis, with non-perpetual licenses that end with the user subscription
term
o School Enrollment: For primary/secondary schools and preschools, and offering
simple licensing of all the products used by the organization
o Enrollment for Education Solutions (under the Campus and School Agreement):
The Enrollment for Education Solutions (EES) is a subscription licensing
offering available to both primary/secondary and higher education institutions.
Licensing is based on the number of users using the PC/devices
o Cloud Solution Provider (CSP) Partner: CSP Tier 1 partners are able to
bundle monthly AX hosting with tailored services for Dynamics AX on Azure.
Prices vary depending on the Dynamics Partner chosen and the level of
services offered
• Cloud-based/SaaS:
• MS Dynamics AX gives Dual Use Rights to users, which is the option to deploy
either in Microsoft Cloud or in a private on-premise or partner-hosted cloud
o Includes one production instance and Azure infrastructure. Users don’t pay extra for
Azure plus additional data storage
o Unlimited Break/Fix Support: Unlimited online and phone support for basic technical
breaks/fix support is included for customers who purchase through Volume Licensing
and resolve issues with next business day response. Additional support can be pur-
chased, which is provided by the Dynamics Partner. Customers purchasing support
from a CSP provider is provided directly through the partner
Data Migration/Change • Each user using MS Dynamics AX subscription services is entitled to receive certain default
Management/Upfront storage, which is equivalent to 10GB storage plus an additional 2.5GB for every 20 users
Switching Cost above the 20-user minimum
• Cost varies depending on the amount and type of data to be migrated from the legacy system,
availability of migration tools, data profiling, data cleansing and the audit trail of the migration
process for accountability
Training Cost • Provides Professional Direct Services, which includes unlimited access to online training such
as eLearning, training materials and learning plans
• Cost varies depending on the type of training courses and certifications chosen
Recurring/Renewal • Cost is included in the user-based USL’s purchased, additional USL’s purchased, customization,
Costs maintenance, third-party integration, implementation and training
Free Trial • Does the solution provide a free • Available (for 30 days)
product trial option?
Competitors
• SAP Business ByDesign: Starting at $149/
user/month
• Infor ERP SyteLine: Starting at $42,000 for
10 users
• Sage X3 ERP: Starting at $2,600/license
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ABOUT THIS This is a SelectHub market research report with indicative pricing / product
features data provided for some of the more popular software systems.
REPORT
Methodology
The data in this report is culled from a representative sample set of RFI / RFP projects conducted on the SelectHub “technology
selection management” platform, along with independent market data available in the public domain and relevant product
data supplied by the software vendors themselves. Any inherent discrepancies may be attributed to variances in project scope,
custom pricing models utilized by vendors and third-party data contradictions.
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