Introduction

This assignment is of City Central Hotel’s and asked us to complete all the task which is given
to us. This task asked to make a form related to guests and I have complete all the task which
the requirements of this assignments.

TASK 1: Application software and business processes

 DBMS (Database Management System) is a software which is used in creating

database and also managing it. DBMS are used in office, hotel to manage and in
creating database.

DBMS can support the City Central Hotel in the following way given below:

 Data security: As hotel has many data regarding the client, food, electricity etc.
So Data management software provides the security for the permitted user who
are working at the area.
 Availability of data: It allows different user for data availability so that many user
can work on same files or documents at a time. Many user can also save their
files or data and work on different files at same time.
 Redundancy Minimized: It helps in removing of duplicate data and show the data
in storage use.
 Consistency of file: It helps to make easier in data to maintain as the
management of file (same) can be processed in whole the hotel.
 Accuracy of data: As it helps in prevention of losing data and in errors. It gives
the accurate data and it is very important in hotel.
 Retrieval of data: Data can be produced in much effectively and easily.
 Backup and recovery of data: Data can be recover and backup if it is required for
the company.

 For the hotel administrative I recommended five software described below:

 Cloudbeds: This software can be used in booking the hotels and allows the
guests to make direct booking from mobile and other devices.
 Sky Touch: It allows the user to look our business form anywhere and any
palaces.
 Room master: This software allows to in direct billing and in city ledger.
 RDPWin: This software helps in handling the property.

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  Hotelogix: It helps in allocation of bed and optimization.

 Eight criteria are:

 The CEO should first look at the Customer proof before buying the software.
 It should contain many number of feature that client can’t live without.
 The software should help in making decision and should act in the quickest time.
 It should help in planning (strategic), control in management, control in
operational and processing of transaction.
 CEO should look the reliability and stability of the software.
Should know about the deviations of performance from target and controlling of
things.
 It should help in different work like in back up data, showing information of guests
etc. This can of feature should be there.
 It should help in department’s management more efficiently.
 It should also help in managing the large amount of files and documents
effectively.

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TASK 2: End user development

 Ten ways in which administrative staff will be benefits:

1. Involvement of users: As the involvement of users can benefit in huge way. As

the involvement process the user will be friendly with software and perform the
task in easy ways. No problems will be faced.
2. Ideas on functional system: It will help the administration with the ability to
conduct programs, in specific business tasks and in projects. It will also help the
manager in promoting their hotel and managing their hotels in good ways.
3. Managing of resources: By maintain the resources in proper ways can help
guests and they will fill comfort and easier. It will be useful in business.
4. Online presence: By giving more time in online presence we can increase our
brand. Software which is integrate with our website will directly accept the
bookings.
5. Distribution in manage: By managing properly will can able to advertise through
my channels. We can advertise in many channel and promote it.
6. Tool pricing: We can use this software to adding and increasing the price through
internet. It will help in your stress while promoting revenues.
7. Spending less time in administrative task: As the technology helps you in
different ways like it also show how your staff doing their works and gives all the
information of data of hotels and it will be very useful in hotel. Less stress will be
there.
8. User Satisfaction: User should be given satisfaction and should provide all the
facilities.
9. Good relationship with guest: Having good relation with guest will helps in our
hotel. For that they should get all satisfaction through the hotel devices and
software.
10. Website: Software should help in your daily online presence. The only way of
effecting is if our guests can reach our brands.

 Nine user friendly application software:

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 i. Microsoft Office
ii. VLC player
iii. Audio Jet
iv. Google chrome
v. Adobe Photoshop
vi. Picasa
vii. Tally
viii. Audacity
ix. Inkscape

 Six examples:

i. Readability of text: To know that if the text is readable or not we should pass the
accessibility on the base of color text, text size etc.

ii. Overlaid of text: We can reduce the background opacity and increasing the
brightness which make to read easier.

iii. Recognition of the link: It should be seen easily without depending upon the
color. As the other people will be easier to use and access.

iv. Combinations of color: There will be many color and physically we can’t judge
which color appear next to another. We should avoid some colors combinations if
possible.

v. Message Alert: Message alert should have prefixes of text and icon so that it will
be easier for the people who are suffering from achromatic. As we know that
correct message are colored in green and wrong message are colored in red.

vi. Graph: Many color are been used in the graph. So we should pattern instead of
color so that disable people could get easy. As if it is in color then they will get
problems.

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TASK 3: Advanced feature and function of Microsoft Word

a.

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 Click on update
automatically

Date has been toggled

Click on step by step mail merge
Select on use the current
document
Click on start and do next
Mail merge Add the guest information
Content to be
sent toAnd
theclick
gueston OK

Insert guest data and click ok

Toggle
Select on typeClick onlistthe date and time
Mailings
Updated
a new
Click on date and time
Click on insert and click on create
Select letters and
click on next Click on customize
columns

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10
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 Click on print

Click on Next

Mail merge is
successfully done
Data is inserted and click ok Click on more items then
click on insert button
After clicking print, select all
and click ok

Mail merge is
successfully done
The
Click on guest
next information
to step 4 which
are inserted now seen in the
Click on Ok letter

Guest information are

appeared

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 Mail merge is
successfully done

b. Advance tools and its purposes:

Six advanced tools are as follow:

 Auto Correct: It is a tool of word processor and it is very use full while
making documents because it auto correct the wrong word while typing. It
main function is correct the mistake words.

 Automatic saving versions: This tool will be very help full to us as it saves
automatically without our permission.

 Highlighting fast: This features allows is that it allows the user to

rearrange the paragraph in faster ways. It will make our work easier and
faster

 Find: This tools helps in finding the missing object in the word and is very
useful while finding some objects. It helps to search non print characters.

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  Breaking link: word processor helps to link other information into our
documents. If we don’t need the link then we can easily break it.

 Automatic scrolling: This feature helps us to scroll automatically down or

upwards. We will not face the problem of scrolling.

This tools can be helpful for the hotel administrative as it got the feature
which is required for the daily for the hotel uses.

TASK 4: Advanced features and functions of Microsoft Excel

a. Form is opened by pressing Add Details button.

Figure: Form button

Now to add the data, fill the form and save it. After saving the data it will show in Excel.

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Figure: Form Interactive

Fig: Adding data through form interactive

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Figure: Filling the entry form

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 Figure: VB code

b.
i.

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ii.

iii.

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iv.

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Conclusion

Form this task we can get all the knowledge and information which will help in our further
studies. This task is all about MS word and excel. This task is related to word and excel and is
basic and very important. From this we get many kind of information and I have complete all
task for the City Central Hotel’s.

Reference

1. Application Software. Wikipedia, 2019

Available at: https://en.wikipedia.org/wiki/Application_software
2. DBMS, Dictionary 2018
Available at: https://www.dictionary.com/browse/dbms

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