Professional Documents
Culture Documents
Process teams deal with high complexity tasks and have high team member fluidity, meaning people are
assigned to the team and stay. These folks are creative problem solvers and deal with implementation.
Their focus is strategic and broad.
Process Team is an organized group of people responsible for implementation of methods and techniques required
for carrying out one or more processes. Members of the team are supposed to work collaboratively towards
accomplishing process-based endeavors and initiatives.
Process teams are often assembled for projects that are driven by process-based methodologies, for example
PRINCE2 and Business Process Reengineering. The idea behind a typical process team is that teammates should
focus on an input-output approach to carry out assigned processes. The approach assumes that after team members
are provided with some inputs (e.g. data and tools), they try to transform these inputs into desired outputs by
consuming or using available resources (such as time, funds, technology etc.). The transformation is carried out
under guidelines and rules defined and provided by supervisors and team leaders.
A typical process team usually consists of a number of members who perform the following 4 roles:
Process Manager who creates a framework for managing processes and provide guidance to the team.
Technical Leader who leads the team and ensures that the framework is appropriately embedded into the team
environment.
Process Engineer(s) who perform and maintain processes of the framework.
Assistants who document outputs of the framework.
Next is Simple Work Teams
This teams have low task complexity and low team fluidity. Their goal is simple problem solving, and often they are a
group that supports day-to-day activities, dealing with issues that require input from more than one person or to
generate commitment from employees. Usually these are people from a same team or department, so they generally
have a similar focus and tend to work together relatively easily.
• Administrative Teams
Five people fist bumping over laptops on a desk an administrative team has high task complexity but low team
membership fluidity, meaning that the problems the team deals with are complex but people stream in and out of the
group. The goal of an administrative team is to problem solve and then “sell” their ideas to the rest of the
organization. Their focus could be internal, external, or both, and the team members are usually management level.
Virtual Teams
It's worth noting that there are now also virtual teams, which are teams that use computer technology to tie together
physical dispersed members in order to achieve common goal. It is true that these virtual teams might be an
administrative, cross-functional, simple work or even a process team, but they are distinctive in that they allow people
to collaborate online.
Self-Management Teams
Self-management teams (SMTs) are commonly used process team used in organizations. Self-management teams
are process teams of employees who have full managerial control over their own work. Self-management teams
require a change in structure on behalf of the organization and a high level of commitment on behalf of all parties to
ensure their success. Most self-management teams that fail do so because of a lack of commitment on the part of the
organization