SIX PILLARS OF CHARACTER
CHARACTER DESCRIPTION
• Are truthful, honest, sincere and candid in
Trustworthiness communications and actions
• Don’t deceive, cheat or steal
• Build a good reputations
• Are tolerant and accepting of differences
without prejudice
Respect • Treat everyone with respect regardless of
who they are or what they have done
• Strive to meet and exceed their job’s require-
Responsibility ments
• Create a culture of continuous improvement
• Are organized and diligent
• Are open-minded and impartial
Fairness • Do not take advantage of others
• Follow all procedures and are transparent
when making decisions
• Take pride in their work and their
professional achievements
Caring • Express kindness, gratitude, compassion
and forgiveness
• Fulfilling their responsibilities and remaining
Citizenship informed
• Cooperating with all team members
• Engaging with the wider community
• Are reliable when making commitments—
they follow through on their promises
• Are responsible for promoting the interests
of certain people, organization or affiliations
• Use appropriate manners, courtesy, and
decorum for each context
• Are considerate of the feelings of others
• Remain calm when handling disagreements
• Possess perseverance and exercise
self-control
• Hold themselves accountable for words,
actions and attitudes
• Recognize and value the contributions of all
team members
• Do not misdirect blame
• Are patient and actively listen to other team
members
• Involve team members in decisions that
affect them
• Recognizing that their work conduct can
have an impact on society
• Doing their share of the work