Professional Documents
Culture Documents
BSBA II-5
Module 13
Reinforcement: Read and understand the following story; answer the three
questions given.
Shared IT Secrets
When employee Eric Pantaleon quit his job in 2005, IT Systems, his company,
paid little attention. Pantaleon was one of the several customer-service representatives
of the Laguna, Philippine- based Computer Company, and the turnover of
responsibilities in the department wasn’t smooth. Following an uneventful exit interview
with human resources officials, Pantaleon left the company to start a job with IT rival,
Sampo Computer, also based in Laguna.
It might have ended there. But when Pantaleon’s new employer began taking
away IT’s market share, its top management started to be alarmed. After some
checking, IT learned that Pantaleon was using inside knowledge of IT’s customer lists to
make sales. Company officials also suspected he might be relying on IT’s customer
specifications and repair manuals.