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This appendix is being produced every term again for crew members from Wagenborg Scheepvaart
B.V., Marktstraat 10, 9934 CK Delfzijl, the Netherlands, with the sole purpose to inform the crew
member about the agreed actual ship, position, wages, period of sailing, etc. This appendix is an
integral part of the employment contract of underneath stated crew member. However the validity of this
appendix is limited to the current sailing period only.
The crew member's wages and employer benefits shall be set and provided for in accordance with the
regulations applicable to him in following the Collective Labour Agreement entered into between the
Royal Association of Netherlands Shipowners in the Short-Sea Shipping Sector (VWH) on the one
hand, and Nautilus International on the other.
In addition to above, please note that with this crew member a different rotation scheme is agreed,
based upon a one to one (back to back) rotation. Such also implicates that seperate wage scales, as
specially agreed between Nautilus and Wagenborg Scheepvaart B.V., are applicable here.
Delfzijl, 22-4-2021
J.C. Horvers
General manager crewing
15403
1D_2/O >9 / 3/E >9 / C/O 0-1
J.C. Horvers
General manager crewing
15403
1D_2/O >9 / 3/E >9 / C/O 0-1
1. GENERAL
This procedure applies to all Seafarer, whom are either in service with Wagenborg Crew management (WCM) or
in service with Wagenborg Scheepvaart B .V. (WS)., or recruited and placed in any other way via one of the
WCM offices.
This procedure is to ensure that besides ships related complaints also issues concerning recruitment, placement
and, if applicable, payments of wages etc ., do end up at the right level within the organization .
Furthermore it goes without saying that no seafarer will be victimized for filing a complaint and is guaranteed that
his complaint will be handled with fairness and great care .
Level 1: The seafarer files his complaint with the respective crew manager/account manager who’s in charge of
his planning, relieve etc .
Level 2: In case the crew manager/account manager is subject of the complaint, or in case the complaint was
not being handled with the limits of time as mentioned in this procedure, the seafarer can go to the responsible
area manager, operations manager or senior crew manager.
Level 3: If it appears that a solution cannot be found within the levels 1 and/or 2, the seafarer can make an
appeal to the management of WCM (this applies also for WS crew). Please make sure that in this case any
relevant information with respect to actions or non -actions of the levels 1 and 2 should be added to the initial
complaint. The actual address of the management of WCM is mentioned under 5.
3. SUPPORT
The complainant seafarer has the right to appoint a seafarer of his /her choice as an impartial individual who can
be at his/her service if requested:
· to give (impartial) and confidential advice;
· to attend any meetings or hearings into the subject matter of the complaint;
· to accompany and represent the complainant seafarer at all times .
5. CONTACT INFORMATION
Cees Horvers, Wagenborg Crew management B .V.
PO Box 14
9930 AA Delfzijl, The Netherlands.
Telephone: +31(0)596 636 316
Mobile phone: +31 6 53 745 735
E-mail: cees.horvers@wagenborg.com <mailto:cees.horvers@wagenborg.com>