TANCHULING COLLEGE, INC.

College of Hospitality Management

Imperial Court Subdivision, Phase II, Legazpi City 4500
Telephone no. (052) 480-6160 / (052) 742-0098
https//www.tanchuling.edu.ph

ERGONOMICS AND
FACILITY PLANNING FOR
THE HOSPITALITY
INDUSTRY
Module for the Prelim
Instructor
DARLA MAE COMPETENTE

Contact Details
Email-address: darsconsultacompetente@gmail.com
Facebook and messenger: Dars Consulta Competente
Contact number: +639755084220
Message me only if you have question/s regarding the module

HPC 9: ERGONOMICS AND FACILITIES PLANNING FOR THE

HOSPITALITY INDUSTRY COURSE GUIDE

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COLLEGE OF HOSPITALITY MANAGEMENT
VISION
The Tanchuling College of Hospitality Management aims to be recognized as
the leading institution on Legazpi for excellence in the development of graduates
in the hospitality disciplines.

MISSION AND OBJECTIVES

The College of Hospitality Management will produce individuals who posses
the competence to lead, proactive in national building, socially responsible, and are
highly skilled and globally competent in the field of hospitality management.
SCHEDULE OF ACTIVITIES
WEEK MODULE TOP LEARNING OUTCOMES
ACTIVITIES
2.3 MODULE 1: Explain what is the Engage:
Trivia
Introduction to function of ergonomics Explore:
Material
Ergonomics and reading
Planning Define the facilities that Explain:
Salient
are related to Ergonomics point of the
and how to manage it well. material
Elaborate:
Exit
Explain what are the card, and
Managing ergonomics example
image
stressors. Evaluate:
Exam
reaction
paper
Define and explain briefly
what is the importance
of Ergonomics to the

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 industry.

MODULE QUIZ

4 MODULE 2: Define the technical Engage: Trivia

Technical terms term used in Explore: Material
Ergonomics Ergonomic Reading
Explain: Salient
Explain the functions point of the
material
Understand the ways Elaborate: Image
how to prevent the as an example
accidents inside the Evaluate: Quizzes,
company. Reaction paper

MODULE QUIZ
5-6 MODULE 3: Define where is the Engage: Trivia
Historical origin of the Explore: Material
Background of Ergonomics. Reading
Ergonomics Explain: Salient
Understand that point of the
there’s another material
development of Elaborate: Image
human factor. As an example
Evaluate: Quizzes,
Explain what are the essay writing and
contribution of the activity
Japanese to
Ergonomics.
PRELIM EXAM

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 End of Term and Completion/Submission of all the term requirements

I.COURSE TITLE
Ergonomics and Facilities Planning for the Hospitality Industry
II.COURSE OVERVIEW
INTRODUCTION: This course will mainly focus on the pros and cons. Its
main objective is to give knowledge to the students what are the role of
ergonomics in hospitality industry and what are the qualifications of an
employee to a position they are applying for. It enables the students to
prepare their mind and body when they decided to choose what career
they are suited. In hospitality industry this course is a must. Every hotel
employee must conduct first a medical process before starting to the
position they are applying. This is why ergonomics are important.
COURSE LEARNING OUTCOMES
Upon successful completion of this course, the students be able to
KNOWLEDGE
1. Explain how ergonomics prevents the injuries that may
happen to the company or business.
2. Analyze the importance of Ergonomics to the hospitality
industry.
3. Define and familiarize how to manage a productive work
station to the employees, where they can work without
distraction
Values
1. Adopt the healthy working environment to be able to think
better, move freely and avoid from stress or injury.
2. Value what you learn from this course because you can use
it in the future when you are in the field of your chosen
career.

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 Skills
1. Express your creativity in sharing the importance of
Ergonomics in the Hospitality Industry.
2. Illustrate how the injuries be prevented when you were in
the company and you are currently working.
MODULES AND TOPICS
To accomplish the Learning Outcomes, this course will give you the
knowledge to master this module:

Module 1: Introduction to the Ergonomics Facilities and Planning

This module will help you to explore in the hospitality industry and
will contribute knowledge about the process in the field and will give
you the insights on how do Ergonomics and Facilities Planning for
Hospitality Industry plays a very important role.

Module 2: Technical Terms in Ergonomics

This module will help you to determine the technical terms used in
Ergonomics. It will also give ideas for you to understand and how to use
this term in proper way.

Module 3: Historical Background of Ergonomics

This module will explore the origin of the topic which is the
Ergonomics. This is very important thing in every topic the origin
because it will help you understand further the topic if you know it
from the very start.

III.COURSE STUDY GUIDE

This module was prepared for you to work hard and be efficient in
finding the related results in this course. Doing the attached activities is
challenging but it will help you to discover more about your skills and
you will be guided by your course instructor, you will survive it.

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 1. Do your best. In doing the activities and assessment tasks you
have to give your best to have a better quality of work. I know
you are a resourceful student that’s why I believe in you that
you will pass this module.
2. Time Management. This is very important you have to manage
your time on everything specially in answering this module.
Because this is not the only module you need to answer.
3. Be Confident. Always think that your answer is correct and
you are doing the right way. It will make you feel better.
4. Motivate yourself. You are the only person will help yourself.
Anything that you are doing will give you the knowledge and
confidence in facing your career.
5. Be Resourceful. This module has already a hint for you to find
the answer. But it is much better to do research for you to
improve more your knowledge and skills.
6. Work Independently. You have to train yourself in doing
anything because when you are already in the field of your
chosen career you have to work on your own for you to
develop more your skills.
7. Submit your work on time. You have to submit the
requirements on time for you to accomplish this course.
8. Message me. If you have anything to ask for message me so I
can help you with regards to the module.
IV.EVALUATION
COMPLETION REQUIREMENT
1. Read all the given material reading and answer all the given
activities.
2. Answer all the discussion activities.
3. Submit the exams/quizzes for (Prelims, Midterms, semifinals and
finals)

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 4. Submit the required Major Project.
5. Accomplish the Prelim, Midterm, Semifinals and Finals.
Note: An INCOMPLETE(INC) grade will be given to those who
cannot comply the requirements.
FORMATIVE ASSESSMENT
 You have to answer all the Pre- Assessment and Self-
Assessment activities. The result of this will be part of the
completion requirement for this course. The result of these
activities will determine if you need to study more.
 You can answer the assessments within the scheduled time for
you to be able to submit it on time.
 In accomplishing your module you can ask for help of your
family.

SUMMATIVE ASSESSMENT
1. Quizzes and Examinations
 There will be ten (10) quizzes and four (4) exams for this
course.
2. Evaluation Activities
 All the activities will be recorded and be part of Prelims,
Midterms, Semifinals and Finals.
3. Final Projects
 You are required to pass the asked major project to
accomplish this course.

GRADING SYSTEM
The following will be needed in calculating your grades, and will
be determined if you passed the course or not.

Quizzes and Class Activities 20%

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 Attendance 20%
Projects 10%
Major Examination 50%
Total 100%

FINAL GRADE = Average (Prelim Grade + Midterm Grade +

Semifinal Grade+ Final Grade)
NOTE: Grades and progress of the students ca be viewed via the
Learning Management System Gradebook which is automatically
computed, your official grades will be available at registrar’s office.

V. TECHNOLOGICAL TOOLS
For you to be able to accomplish the activities in this module, you
will need the following software application: MS Word. This application
can already found in your desktop of laptop and you will not use
internet connection to open or use the application.

VI. CONTACT INFORMATION OF THE FACILITATOR

You can reach through email (darsconsultacompetente@gmail.com);
messenger (Dars Consulta Competente) ; and Cellphone Number
(+639755084220).
NOTE: contact me only if you have question/s regarding the module.

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TABLE OF CONTENTS
Preliminaries: Ergonomics and Facilities Planning in the
Hospitality Industry …………………………………………..10
Learning Outcomes……………………………………………..10
Introduction………………………………………………………10
Activity 1: Introduction and
Expectation………………………………………………………10
Activity 2: Self-assessment………………………………......11
Activity 3: Analyzation………………………………………...11
Let’s Explore the Topic…………………………………………12
MODULE 1: INTRODUCTION TO ERGONOMICS AND
FACILITIES
PLANNING………………………………………………………15
Learning Outcomes……………………………………………..15
Introduction........................................................................... 15
Let’s explore the topic…………………………………………. 15
Activity 4: Exit Card…………………………………………. 17
Activity 5: Self-Assessment………………………………… 18
Activity 6: Essay Writing……………………………………. 19
MODULE 2: TECHNICAL TERMS IN
ERGONOMICS……………………………………………….. 20
Learning Outcomes…………………………………………… 20
Introduction……………………………………………………. 20
Let’s explore the topic………………………………………... 20
Activity 7: Exit Card…………………………………………. 22
Activity 8: Self-Assessment………………………………… 23
MODULE 3: HISTORICAL BACKGROUND OF
ERGONOMICS……………………………………………….. 25
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 Learning Outcomes……………………………………………. 25
Introduction…………………………………………………….. 25
Let’s Explore the topic………………………………………… 25
Activity 9: Self-Assessment……………………………….. 27
Activity 10: Essay Writing…………………………………. 28

PRELIMINARIES
LEARNING OUTCOMES
1. Discuss to the students the subjects and what are the possible
expectation after each module.
2. Introduce the students to the course and the importance of this
course to the entire curriculum.
3. Apply the implementing rules, policies and guidelines of the course.

INTRODUCTION
Ergonomics is the science of fitting workplace conditions and job
demands to the capabilities of the working population (interaction
between the operator and the job demands).
Ergonomics deficiencies in the workplace may not result in
immediate body pain but over time the body’s ability to adapt fails
resulting in musculoskeletal disorders. Ergonomics should be seen not
as finding problems but rather as giving solutions to the problems and
can be applied to any industry.
ACTIVITY 1: INTRODUCTION AND EXPECTATION
Kindly tell your name, where do you live, what you want us to call you and tell us one
thing you don’t like?

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What is your expectation in this Course

What comes in your mind when you heard the word Ergonomics?

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LETS’S EXPLORE THE TOPIC
Ergonomics and Facilities Planning for the Hospitality Industry
Ergonomics provides the guiding principles and specification
according to which tools, machines, work procedures and workplaces
are designed for safe use. The efficiency of a machine depends on the
ability of the worker to control it effectively and accurately. The fact
that workers are able to operate in poorly designed workplaces does
not mean that this is the most efficient method of production; workers
should be able to operate machines in the least stressful way.

Goal of Ergonomics
The goal of ergonomics is to optimize the relationships between the
worker, the task and the environment, in a cost-effective manner, by
modifying people’s work to be within their capabilities. This will result
in a decreased risk of injury and illness, improved job performance and

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quality of work, in addition to improving the well- being of the
organization due to decreased operating costs, stable workforce and
improved morale.
A task is accomplished by the interaction of the employee and the
machine in a particular workspace, which is contained in a particular
environment. The workspace is described in terms of its size and the
layout of the equipment/machinery. These two factors will have an
effect on the posture of the worker and the reach distances, and with a
resultant effect on comfort and efficiency.

THIS IMAGE IS AN EXAMPLE OF THE THOUGHT ABOVE

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 ENVIRONMENT

WORKSPACE

HUMAN TASK TECHNOLOGY

Analyze the diagram, it shows the measurement of the environment,

workspace, human, task and technology.

ACTIVITY 2: SELF-ASSESSMENT
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 SHARE YOUR THOUGHT ABOUT WHAT YOU SEE AND WHAT YOU
UNDERSTAND FROM THE DIAGRAM

ACTIVITY 3: ANALYZATION

LIST AT LEAST TWO THINGS OF WHAT IS ERGONOMICS IN YOUR OWN WORDS

1.

2.

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 MODULE 1: INTRODUCTION TO ERGONOMICS & FACILITIES PLANNING
LEARING OUTCOMES
Upon successful completion of this course, the students be able to
4. Explain what is the function of Ergonomics
5. Define the facilities that are related to Ergonomics and how to
manage it well.
6. Explain what are the managing ergonomics stressor.
7. Define and explain briefly what is the importance of Ergonomics
to the industry.
INTODUCTION
Many ways we work such as lifting, reaching, or repeating the same
movements. May strain our bodies and lead to injuries. Ergonomics
prevents these types of injuries by fitting the job to the person using
proper equipment and workplace.
Ergonomics is the science of making the work environment fit the
worker. By understanding the human factors requirements of work, we
can avoid work related illnesses or injuries.

LET’S EXPLORE THE TOPIC

ERGONOMICS AND FACILITIES MANAGEMENT

Ergonomics should be a preventive strategy. Managers must
incorporate the elements of human factors design if the environments they
create are to be safe, user-friendly, and OSHA compliant.

MANAGING ERGONOMICS STRESSOR

Many items found in the work environment can create potential risks
and hazards if their locations and uses are not considered carefully.
 Work station Design
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  Work station Furnishing
 Lighting
 Noise
FURNISING AND STANDARDS
To manage ergonomics stressors properly, it is important to
remember not only that the workstation should fit the worker but also
the workers must trained to set up adjustable features should be easy
to use or they may be ignored.
 Desk and Tables
 Work surfaces
 Keyboard and mouse trays
 Chairs
 Footrests
 Special devices
 Other accommodation

IMPORTANCE OF ERGONOMICS
Habits formed in our daily activities like staring at the computer,
cradling the phone, slouching in a chair or even just carrying groceries
can create painful body conditions. These conditions can be helped or
prevented by incorporating food ergonomic technique into daily
routines and work sites.

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ACTIVITY 4: EXIT CARD

LIST AT LEAST THREE SUGGESTIONS TO IMPROVE POSTURE AND

ERGONOMICS FOR YOUR DAILY TASK
1.

2.

3.

ACTIVITY 5: SELF-ASSESSMENT
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LIST THE AS MANY AS YOU CAN COMMON INJURIES HAPPENS IN WORKPLACE

ACTIVITY 6: ESSAY WRITING

WHAT DO YOU THINK IS THE ROLE OF ERGONOMICS TO US?
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 MODULE 2: TECHNICAL TERMS IN ERGONOMICS
LEARNING OUTCOMES
Having successful completed this module you will be able to
1. Define the technical terms used in ergonomics.
2. Explain the functions.
3. Understand the ways on how to prevent the accident inside the
company.
INTRODUCTION
Ergonomics is relevant in many areas it is commonly applied to the
workplace environment. Foe example, ergonomics is often used to
create comfortable workstations for employees. This may involve
choosing customized desks and chairs that fit each individual’s body
type. It may also include providing employees with ergonomic
keyboards and wrist rests that provide better typing.

LET’S EXPLORE THE TOPIC

Technical Terms in Ergonomics and their functions
Administrative Control – Procedures and methods, set up by the employer,
that significantly reduce exposure to risk factors by altering the way in which
work is performed; examples include employee rotation, job task
enlargement, and adjustment of work space.
ANSI- American National Standards Institute. A private, non-profit
membership organization that coordinates voluntary standards activities.
Anthropometry- is the branch of the human sciences that deals with body
measurements.
Awkward Posture- is the position of the body while performing work
activities. Awkward posture is associated with an increased risk for injury.
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Specific Postures Associated with Injuries
Wrist- flexion/extension (bending up and down)
Ulnar/radial deviation (side bending)
Shoulder- abduction/flexion (upper arm positioned out to the side or
above shoulder level)
Neck (Cervical Spine)- flexion/extension or bending the neck forward
and to the back. Side bending as when holding a telephone receiver on
the shoulder.
Low back- bending at the wrist, twisting.

Cumulative Trauma Disorders (CTDs)- term used for injuries that occur
over a period because of repeated trauma or exposure to a specific
body part, such as the back, hand, wrist and fore arm.
Duration- is the length of exposure to risk factor. It can be measured as
the minutes or hours per day the worker is exposed to a risk.
Engineering Control- physical changes to jobs that control exposure to
risk.
Ergonomics- according to Ergoweb: the science of work. Ergonomics
removes barriers to quality, productivity, and safe human performance
by fitting products, tasks and environments to people.
Ergonomics Program- a systematic process for anticipating, identifying,
analyzing and controlling ergonomics risk factors.
Force- the amount od muscular effort required to perform a task.
Human Factors- a term synonymous with ergonomics, is a branch of
this science that began in the US and focus on cognitive performance of
humans.
Lighting- the level of illumination in the workplace.
Manual Material Handling- lifting, carrying, and moving materials
without mechanical aide.
Motion: Velocity/Acceleration- is the speed of body part motion and
the role of change of speed of body part motion, respectively.

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Musculoskeletal Disorder (MSD)- injuries and disorders of the muscles,
nerves, tendons, ligaments, joints, cartilage, and spinal disc.
NIOSH- National Institute of Occupational Safety and Health- NIOSH is
the institute that provides scientific data upon which OSHA makes
recommendation.
Occupational Biomechanics- is a science concerned with mechanical
behavior of musculoskeletal tissues when physical work is perfomed.
RSI- Repetitive Strain Injury
RMI- Repetitive Motion Injury
UECTD- Upper Extremely Cumulative Trauma Disorder
WRULD- Work Related Upper Limb Disorders
Occupational Illness- any abnormal condition or disorder other than
one resulting from an occupational injury caused by exposure to factors
associated employment.
Occupational Injury- any injury such as a cut, fracture, sprain,
amputation, etc., which results from a work related even or from a
single instantaneous exposure in the work environment.
OSHA- Occupational Safety and Health Administration. The mission of
the OSHA is to save lives, prevent injuries and protect the health of the
workers.
Recovery Time- is the length of rest between exertions. Short work
pauses can reduce discomfort.
Whole Body Vibration- exposure of the whole body to vibration
(usually through feet/buttocks when riding in a vehicle).
Work Related Musculoskeletal Disorders (WMDS, WRMSD)- injuries
and disorders of the muscles, nerves, tendons, ligaments, joints,
cartilage, and spinal disc due to physical work activities or workplace
conditions in the job.
Hazard- workplace condition or physical work activities that cause or
are reasonably likely to cause or contribute to a work related
musculoskeletal

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ACTIVITY 7: SELF-ASSESSMENT
LIST EXAMPLES OF INJURIES OR DISORDERS THAT CAN BE WORK RELATED

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ACTIVITY 8: SELF-ASSESSMENT
EXPLAIN WHAT YOU UNDERSTAND ABOUT THE TECHNICAL TERMS

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MODULE 3: HISTORICAL BACKGROUND OF ERGONOMICS
LEARNING OUTCOMES
Having successfully completed this module you will be able to

1. Define where is the origin of Ergonomics.

2. Understand that there’s another development of human factor.
3. Explain what are the contribution of Japanese to the Ergonomics.

INTRODUCTION
Associated between “labor and health”, in other words, this kind of
“health problems” caused by “working” was often reported even in the
age of ancient Egypt and the Greek and Roman period. It is in demorbis
artificum diatriba”, a classic by Bernardino Ramazzini (1633-1714) an
Italian physician, that the relationship between conditions and
pathology was first systematized from an occupational health
perspective.

LET’S EXPLORE THE TOPIC

TRACE ERGONOMICS TO ITS ORIGIN

The term ergonomics originally comes from the Greek words ergons
(work or labor) and nomos (natural laws). The fact that the word ergonomics
was coined by a Polish Scholar, Wojciech Jastrzebowski, in 1857 became
widely known when his book in Polish was reprinted with English Translation
in 1997.
The year 1857 falls in the fourth year of the Ansei period in Japan,
which was the time just after the arrival of Perry and his black ships.

ANOTHER COURSE OF DEVELOPMENT, HUMAN FACTORS

Another course of development of ergonomics is the research of
human errors that has been pursued mainly in the US since the end of

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World War II. In those days accidents involving airplanes, such as often
that the investigation team composed of specialists in psychology and
aeronautical engineering probed into the cause.
Human cognitive characteristics taken into consideration, the
altimeter for aircrafts was then designed to have an easy to read, single
pointer. This is how the science of human factors has developed in the
context of applied psychology. Now this scientific field is not only
providing safe and comfortable designs, such as ones prevent human
errors and those found in simple and easy to use products to walk up
and use as well as consumer equipment, but is also expanding its target
area to medicine, welfare aviation, traffic and public facilities

ORIGIN OF ERGONOMICS IN JAPAN AND MODERN ERGONOMICS

The pioneer of ergonomic research in Japan was GITO TERUOKA.
He founded the Kurashiki Institute of Science of Labor in 1921 and
became its director.
That year “Research of Efficiency Ergonomics” by Kan-ichi Tanakia
introduced human engineering to Japan, which was, unlike science [of
labor, based on American psychology and placed an importance on
methods to utilize human power most economically.

The International Ergonomics Association (IEA) was founded in

1959, organizing ergonomics related societies or association formed in
different countries areas around the world. Its international conference
is held every three years, and was hosted mainly by European cities
such as Stockhoim, Dortmund, Birmingham, and Strasburg in the past
However, it has also been held in cities in Asia and Australia recently
Tokyo in 1982., Sydney in 1988, Seoul in 2003 and Beijing in 2009. The
Japan Ergonomics Society (JES) has actively participated in IEA activities
and contributed to them in the field of human resources and funding as
well. Some members of the JES have even served as its chairperson or
board members. We are also ready to keep contributing to the IEA by,

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for example, participating in many of the science and technology
committees set up in the association.
ACTIVITY 9: SELF ASSESSMENT
COMPARE THE WORK OF WOJCIECH JOSTRZEBOWSKI AND GITO TERUOKA
ABOUT ERGONOMICS

WORJCIECH JOSTRZEBOWSKI GITO TERUOKA

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LIST ATLEAST ONE THING YOU UNDERSTAND ABOUT THE HISTORY OF
ERGONOMICS

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FREEDOM WALL: ASK QUESTION/S YOU DON’T UNDERSTAND TO THE TOPIC

ACTIVITY 10: ESSAY WRITING

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EXPLAIN HOW HELPFUL THE HISTORY OF ERGONOMICS FOR YOU

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REFERENCE
Ergonomics and Facilities Planning pptx by Jhon Udrie Cristobal

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