Noman Khan Internship Report

Internship Report
Submitted by
Noman Khan
L1F17BBAM0371
Session 2017 - 2021
Faculty of Management Studies

University of Central Punjab
1 Khayaban-e-Jinnah, Johar Town Lahore, Pakistan
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University of Central Punjab |
Internship Report
Submitted by
Noman khan
L1F17BBAM0371
Session 2017 - 2021
Supervised by
Prof. Dr: Sami Ullah
A report submitted in partial fulfillment of the requirements for the degree

of
Bachelors of Business Administration

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COPY RIGHTS
© Faculty of Management Studies, UCP
All rights are reserved. No part of the material protected by this copy right notice may be
reproduced or utilized in any form or mean, electronic or mechanical, including photocopying,
recording or by any information storage and retrieval system, without the permission from FMS,
UCP
NON-PLAGIARISM STATEMENT
By submitting this report, the author declares to have written this report completely by himself,
and not to have used sources or resources other than the ones mentioned. All sources used,
quotes and citations that were literally taken from publications, or that were in close accordance
with the meaning of those publications, are indicated as such.
COPYRIGHT©2021 10 BY Noman Khan
The UCP has copyright of this report, but also acknowledges the intellectual copyright of
contributions made by the supervisor, which may include important ideas and data. Author and
supervisor will have make clear agreements about issues such as confidentiality. Electronic
versions of the report are in principle available for inclusion in any UCP database and repository.
Noman Khan
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CERTIFICATE
Board of examiners, UCP Faculty of Management Studies, University of Central Punjab has
evaluated the report submitted by Mr./. Noman Khan, Registration No. L1F17BBAM0371
student of UCP Faculty of Management Studies, towards fulfillment of prescribed
requirements for the award of BBA Program. The title of his report is “Internship Report”.
Based on the result of viva voice, the Board of Examiners has accepted his Internship and
recommends that credit hours be awarded to him.
________________________
Internship In-charge
_______________________
Examiners’ Signature
_______________________
(Prof. Dr. Faisal Mustafa)

Dean
Lahore
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DECLARATION
I hereby declare that the report “Internship Report” submitted by me in partial
fulfillment of BBA. (Hons.) degree, is my original work and has not been submitted or
published earlier. I declare that I have prepared this report entirely on the basis of my
personal effort made under the sincere guidance of my supervisor. I also solemnly declare
that it shall not, in future, be submitted by me for obtaining any other degree from this or any
other university or institution.
Noman Khan
L1F17BBAM0371
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ACKNOWLEDGEMENT
First of all, I would like to express my gratitude to Almighty Allah who give me strength to
enabling me to complete all the tasks at the head office of Roshan Packages Limited. I
would never able to get this opportunity without approval and support of Dr. Sami Ullah
internship is the opportunity for learning experience and self-development. I take into
account myself blessed to have so many excellent people there who helped me to finish this
internship report.
I convey my sincere gratitude to my Supervisor Dr. Sami Ullah, Professor of University of

Central Punjab. I additionally want to thanks my manager Sir Muhammad Idrees the
manager of Internal Audit in Roshan Packages Limited, for offering me as an internee with
all the information I wanted to complete my internship file and for being so exceptional &
pleasant to me.
I thanks to all the team of Roshan Packages who additionally helped me a lot in acting all of
the work and in gaining not only the sensible information of company but also the experience
and how a company survive in the industry. They gave me the excellent surroundings and
information to decorate my abilities.
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EXECUTIVE SUMMARY
Roshan Packages Limited is a leading manufacturer and supplier of Corrugated and flexible
Products. This report of internship consists of my experience and observations in Roshan
Packages Limited. I have discussed approximate profile of industry wherein I gave an
overview approximately Packages Industry. Then I provided a short creation of the agency
where I mentioned records, imaginative and prescient & task assertion, product line and
hierarchy of the business enterprise right here I also did industry and competitor analysis.
After that I actually have completed organizational analysis wherein, I mentioned the primary
departments of the company which includes every basic department i.e. Finance department,
Audit department, and Supply chain department, Human Resource Department. and
additionally, made organization shape of those departments and hierarchy of every
department. Then I discussed the advertising strategies and HR guidelines in which I supplied
the hiring, recruitment and training procedure of the company. Further I did SWOT
evaluation and after that I also did PESTEL analysis. In final of organizational analysis, I
stated the Roshan Packages efforts toward CSR.
After learning the basics of company, I discussed my internee experience wherein first of all I
defined business process of the organization in which I did internship, then defined the
departmental features, wherein I discussed several departmental functions of the company,
and then concluded my personal experience as an internee wherein I mentioned the
observations made throughout internship, the problems I recognized, interaction within and
outside the team, identified my abilities discovered.
Finally, in step with my commentary and belief I conclude recommendation for the company,
and did the assessment among lecture room gaining knowledge of and performing practical,
where I mentioned the gaps that I determined and importance of study room studying and
exercise learning.
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Contents
ACKNOWLEDGEMENT............................................................................................................6
EXECUTIVE SUMMARY...........................................................................................................7
Chapter 1: Industry Profile........................................................................................................10
Chapter 2: Introduction of Company........................................................................................11
2.2 Vision Statement.................................................................................................................14
2.4 Business Product Line........................................................................................................14
2.6 Industry & Competitors......................................................................................................16
Chapter 3: Organization Analysis..............................................................................................16
3.1 Departments of the Company.............................................................................................16
3.1.1 Audit Department:.....................................................................................................16
3.1.2 Finance Department:.................................................................................................16
3.1.3 Marketing Department:.............................................................................................16
3.1.4 Human Resource Department:.................................................................................16
3.1.5 Supply Chain Department:.......................................................................................17
3.1.6 Digitization Department:...........................................................................................17
3.2 HR Policies.........................................................................................................................17
3.2.1 Employment Policies:................................................................................................17
3.2.2 End of Service:...........................................................................................................17
3.2.3 Benefits:......................................................................................................................18
3.3 Marketing Strategies of the Company................................................................................19
3.4 SWOT Analysis of the Company........................................................................................19
3.5 PESTEL Analysis of Roshan Packages.............................................................................20
3.5.1 Political Factor...........................................................................................................20
3.5.2 Economic Factor........................................................................................................20
3.5.3 Social Factor...............................................................................................................20
3.5.4 Technology Factor.....................................................................................................21
3.5.5 Environmental Factor................................................................................................21
3.5.6 Legal Factor................................................................................................................21
3.6 Roshan Packages efforts toward CSR................................................................................21
3.6.1 Gender Equality:........................................................................................................22
3.6.2 Supporting Farmers and Growers:..........................................................................22
3.6.3 Urdu Digest Education for Everyone:......................................................................22
3.6.4 Energy Conversation Program:................................................................................22
3.6.5 Environmental Policy................................................................................................22
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3.6.6 Health and Safety.......................................................................................................23
Chapter 4: Internee Experience.................................................................................................23
4.1 A brief overview of main business processes that the internee worked around.........23
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Chapter 1: Industry Profile
Roshan Packages Limited belongs to Packaging industry. Pakistan’s packaging industry has
an approximate size of USD~5.53bln (PKR~897bln) in FY20 as compared to USD~5bln
(PKR~750bln) in FY19. The local packaging industry consists of four major segments, paper,
plastic, tinplate and glass. Paper and plastic segments occupy the major share in total market,
while other materials such as tinplate and glass have relatively smaller size.
Segment Paper Plastic Tinplate Glass

Types Paper & Board PET bottles and CPP, Tinplate Glass
BOPP & BOPET film.
Demand Used in a large PET bottles: Beverages Edible Oil, Mainly used for
variety of retail & Pharmaceuticals Ghee, glass bottles in
and consumer Film: Consumer goods Canned beverage &
products. such as snacks and Food & pharmaceuticals.
confectionery items. Paints.
The size of the PET bottle segment is estimated to be PKR~33,028mln in FY20 as compared
to PKR~42,723mln in FY19. In the tinplate packaging sector, as there is only one local
manufacturer, approximately 70% of the demand is met through imports which stood at
USD~33mln (PKR~4,961mln) during 2019.
The industry consists of several private players along with a few listed players. There are 12
listed players, 6 of whom are operating solely within plastic packaging, 1 operates in tinplate
packaging and the remaining 5 operate within the paper packaging segment.
The packaging industry derives its demand from various industries. One of the major sources
of demand for plastic packaging is the food and beverage industries. The food and allied
industries had exemption from the lockdown imposed during early stages of the COVID-19
pandemic and as a result operational activity were not disrupted. However, demand for non-
essential food and beverage items suffered which translated into lower demand for packaging
products.
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Chapter 2: Introduction of Company
History of Company
In 1959, Dr. Aijaz Hassan Qureshi began a journey of excellence after returning from
Germany with a PhD. He launched Urdu Digest which served as the onset of an
extraordinary journey forward. Urdu Digest became Pakistan’s most circulated publication
due to its engaging content pertinent to attentive and thoughtful editorials and subject matters.
Roshan Enterprises launched in 1989 to export Pakistan’s fruits to the world and was a
pioneer and forerunner in recognizing the potential in Pakistan’s fruit crops. At this time, fruit
was omitted in Pakistan’s export culture, and Roshan Enterprises invited the prospect through
intellectual marketing techniques and advanced fruit processing units. The enterprise
exceeded expectations and evolved into Pakistan’s largest fruit exporter.
The corporation’s futuristic approach and high-volume export demand prompted the setup of
an in-house packaging unit. In 2002, Roshan Packages Limited was established to meet
internal demand for Corrugated Packaging. After this momentous initiation, the company
grew exponentially and established European Flexible Packaging and Co-extruded Film
Solution Plants in 2011 and 2015, respectively.
Presently, Roshan Packages Limited specializes in world-class Co-extruded films, Flexible
Packaging, and Corrugated Packaging materials and solutions, all in tune with current
industry trends. Consequently, Roshan Packages Limited has gained an outstanding pool of
national and international customers: a credit to its remarkable progression.
1960
Urdu Digest Publications specialised in offset printing by procuring state of the art German
technology. The company printed and published newspapers, weekly & monthly magazines
and books in order to achieve its vision of promoting the Urdu language.
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1970
Our founders successfully introduced fresh Pakistani fruits to the Middle East despite
significant limitations on export from Pakistan.
1989
Roshan Enterprises set up a first of its kind Spanish Citrus Processing Plant in Bhalwal
Sargodha. The plant along with new cold storage facilities increased the shelf life of local
citrus and allowed the company to increase its exports.
2000
Roshan Enterprises became a market leader in the fruit export business by continuously
increasing fruit exports and won Best Export Performance Award from FPCCI.
2002
Roshan Packages Limited (RPL) established itself as a private limited company by installing
a corrugation plant with in Lahore. The plant sought to replace traditional wooden crates with
international standard corrugated boxes by educating farmers and exporters to their benefits.
2010
All World Network named Roshan Packages in its list of Pakistan’s top 25 fastest growing
companies.
2011
RPL expanded into the packaging industry by investing in a European Flexible plant that
caters to the FMCG sector.
2016
RPL inaugurated a large-scale Extrusion Plant and a Rotogravure machine from Wind Moller
and Holster.
2017
After a highly successful IPO, Roshan Packages advanced to the next phase of its
development by investing in a BHS Corrugator.
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2018
Expansion of corrugation and flexible plant celebrated by a keynote speech by His
Excellency Mr. Martin Kobler, Ambassador to Pakistan of the Federal Republic of Germany.
2019
RPL installed a Slitting Machine and Doctor Rewinder from BIMEC Italy along with
successfully completing upgradation of Fire Fighting Equipment and safety standards at both
plants.
2020
Rosh pack, the e-commerce arm of Roshan Packages, cements itself as an industry leader by
serving more than 1400 businesses, restaurants and retailers in a year.
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2.2 Vision Statement
We aspire to be the leader in providing innovative, and aesthetically integrated packaging
solutions in order to enable the key businesses of our customers.
2.3 Mission Statement

Our mission is to delight our customers by providing innovative packaging products and
solutions while upholding the principles of corporate governance and pursuing the creation of
superior value of our stakeholders.
2.4 Business Product Line

1. Corrugated Products.
 Roshan Packages corrugated packaging is using the latest technology to customize
and develop multiple-sized corrugated cartons, box cartons, stock boxes, custom
boxes, die-cuts, pads, corners, and partition sheets.
2. Flexible Products.
 Roshan Packages Limited use advanced European technology to convert plastic films into
flexible packaging laminate, pouches, wrappers and sachets.
 Flexible Packaging product range includes:
▪ Snacks, Biscuits & Confectionery Laminate
▪ Ketchup & Mayonnaise Laminate
▪ Pickles & Spices Laminate
▪ Soap & Detergents Laminate
▪ Tea & Beverages Laminate ▪ Oil & Ghee Film ▪ Dry milk Sachet & Pouches ▪ Instant
drinks & ORS Sachet ▪ Cosmetics & Shampoo Laminate ▪ Diaper Bag Sheet ▪ Bubble
Gum Wrapper ▪ Pharmaceutical & Herbal Products Laminate
3. Co-Extruded Film.
Roshan Packages Limited’s German Extrusion Plant has the technical expertise to
develop top-quality Co-extruded Film using the appropriate Polymer Layer to offer
immaculate packaging solutions for different applications. It ensures impeccable chemical
resistance, liquid containment, barrier, hermetic/peel-able seals and perforations.
Their Blown Films produced from the finest quality Virgin Polymer Resins including, PE,
HDPE, LLDPE, PP, Metallocene, PP, Polyamide, EVOH, and EVA, can be used in
various industries mainly for Converters for Printing, Lamination, different Barrier
Laminations etc.
4. Paper Products.
RPL is investing in Roshan Sun Tao Paper Mills (Pvt) Limited, a Subsidiary of RPL,
allowing backward integration. It will help RPL solve its raw material constraints and
provide uninterrupted supplies to its customers.
Roshan Sun Tao Paper Mills (Private) Limited, a dedicated and eco-friendly corrugated
paper mill, is installing an international standard recycle-based paper manufacturing
plant. Also, the Roshan Sun Tao Paper Mills (Private) Limited will have a European
standard effluent water treatment plant for efficient industrial waste management. This
planning is in line with our Environmental policy.
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2.5Hierarchy of the Company
Board Of Director
Project Audit Strategic HR & R

Committee Committee Committee Committee
CEO
Project Internal
Office Audit
Finance
Executive
Director
Human Operation
Resource Head
Digitization
Supply
Sales Production
Chain
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2.6 Industry & Competitors
Pakistan’s packaging industry has an approximate size of USD~5.53bln (PKR~897bln) in
FY20 as compared to USD~5bln (PKR~750bln) in FY19. The local packaging industry
consists of four major segments, paper, plastic, tinplate and glass. Roshan Packages Limited
deal in the paper (Corrugated) and plastic (Flexible), The market leader in these two products
is Packages Limited. The one reason is the it was established in 1956 and Roshan Packages
was established in 2002. So, the Packages Limited have a lot of market share, and the second
the Packages Limited production start from the raw material, in our case the raw material was
every time in short the solution for the raw materials is that the company invest in the new
plant called Sun Tao in Sheikhupura, so this will help to Roshan Packages to achieved their
maximum capacity of 60000 Metric Ton, Now their production is 29500 Metric Ton. There is
also other competitor like Merit Packages, Cherit Packages etc. But our main competitor is
Packages Limited.
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Chapter 3: Organization Analysis
3.1 Departments of the Company
The major departments of Creative Group Are Audit, Finance, Marketing, Human Recourse,
Supply Chain, and Digitization department. Which are following,
3.1.1 Audit Department:

The company’s Audit department responsibility is to evaluate the operational procedures and
mange risks it includes company internal controls which measure to overcome accounting
errors and minimize the possibility of fraud.
3.1.2 Finance Department:

The company’s finance department is to manage the assets like they should invest in the raw
material for more production to increase revenue of company and deals with all kinds of
money or transaction of the company. It responsible for managing all costs of project till start
to end.
3.1.3 Marketing Department:

The company’s marketing department play an important role in the promotion of the company
business and mission of the company. Build a long-term relationship with the customers, the company
deal in B2B so the long-term relationship is very important.
3.1.4 Human Resource Department:

The company’s human resource department responsibility is to hire the right person for the right job.
The HR department give the training session to the employees, they resolve the problem of the
company employees. Also compensate the employees.
3.1.5 Supply Chain Department:

The company’s supply chain department responsibility is to provide all the raw material for the
production, and involved with every department during the production. Involved in all the process
from raw material to finished goods, and then also see the Logistics of the company. The procurement
and the production departments are included in the supply chain department.
3.1.6 Digitization Department:

The company’s digitization department main purpose is to the company products online. The
company launch a Rosh Pack in 2020 during the covid-19 pandemic situation the Rosh Pack is the
only online packages materials platform for the small business, in a very short journey almost reach to
the 1400 small businesses, like restaurants pizzas shops etc.
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3.2 HR Policies
The HR policies plays substantial role in an organization and Roshan Packages Limited have
emphasized a lot in confronting HR policies. In every suspect and matter the company have
made a policy to support that particular issue. Roshan Packages Limited recognizes that HR
policies are the source to have competitive edge and these policies cultivates each of
employee to show their potential.
3.2.1 Employment Policies:

Roshan Packages Limited provide an equal opportunity to employees and it s the policy of the
company that employees and applicants will not be subjected to unlawful discrimination or
harassment based on race, color, religion, age or any other basis prohibited by applicable law.
The working hours is from 9:00 am to 5:30 pm (inclusive of break for meals). Employees are entitled
to public Holidays in line with those announced by the Federal Government of Pakistan. All the new
employees shall serve a probationary period of three months from their date pf appointment.
The following types of leaves are available to employees subject to approvals:
 Annual Leaves: (15 working days in a calendar year)

 Sick Leaves: (10 working days in a calendar year)
 Casual Leaves: (10 working days in a calendar year)
 Maternity Leave: (90 days for female employees who have completed on year of service.)
3.2.2 End of Service:

Termination: The service of the employee may be terminated by the company without assigning any
reason, during the probationary period of service by giving seven days written notice. In case of
confirmed employees thirty days’ notice.
Resignation: An employee may resign from the service of the company, during the probationary
period of service by giving seven days written notice and confirmed employees given thirty days’
notice.
Retirement: All employees shall retire from the service of the company on attaining the
superannuation age of sixty years.
Performance Appraisal: employees performance appraisal is conducted every year during the
months of July-August. The primary purpose of conducting employee’s performance appraisal is to
align and evaluate employee’s performance towards achievement of organization objective.
Compensation Structure:
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Gross Salary = Basic salary + House Rent (45% of Basic Salary) + Utilities (10% of Basic Salary) +
Conveyance Allowance (10% of Basic Salary).
Disbursement:
The monthly payroll is disbursed through bank transfer on or before the 5 th day of each month.
Annual Salary Review:
Subject to satisfactory performance, employees shall be allowed an increase in their salaries effective
1st July of each year. Such increase in salaries shall be authorized to provide partial relief against in
the cost of living as well as an incentive for performance.
3.2.3 Benefits:
Company Cars
The company provides official transport to its employees as follows;
Entitlement Vehicles:
Employees appointed in management 4.1 and above (Managers and above) shall be eligible for a
company-provided vehicle for their official and personal use as an “Entitlement Vehicles”. The CEO
approve payment of a monthly Vehicle Maintenance Allowance (VMA) in lieu of the Entitlement
Vehicles.
Job Related Vehicles:
The company may authorize the issue of a “Job Related Vehicles” (Car or Motorcycle) to employees
in grade 3 (Deputy Manager and below) who may be required to have this facility to perform their
jobs. These are authorized by CEO.
Mobile Phones:
Employees eligibility for the use of a company-provided Mobile Phone and Monthly call charges
shall be regulates as Follow:
CEO (At Actual), CFO, CIA, CTO, CMO, (PKR 10,000), Manager (PKR 4,000) Duty Manager (PKR
2,500) Executive (PKR 1,000).
Hospitalization:
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Expenses for medical care requiring hospitalization for all confirmed employees and their eligible
dependents are provided through Group Medical Insurance (GMI) subject to pre-determined
annualized limits for different levels of employees and their eligible dependents. Limits of coverages
and breakdown of premium cost of GMI are authorized by the CEO from time to time.
Gratuity:
Employees with a minimum of one year of service shall be eligible to receive Gratuity calculated at
the rate of the last drawn one-month gross salary for each year of completed service from the date of
initial appointment to the date of separation from the service of the company.
Eid Bonus:
All confirmed employees shall be paid on Eid Bonus on the occasion of Eid-ul-Fitr equal to 30 days
Basic Salary, (prorated for less than one year of service at the time of disbursement).
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3.3 Marketing Strategies of the Company
3.4 SWOT Analysis of the Company
Strengths of Roshan Packages
 It is having the advance machinery.

 Due to mass production the cost is reduced and the company earns the positive balance or
revenue.
 Rosh Pack is the only online platform for the small businesses.
 Its brand is usually satisfactory as a symbol of quality.
 The company is provided any type of Corrugated and Flexible Products.
 Sun Tao raw material manufacturer will be competitive advantage for Roshan Packages.
 Goodwill is also the strength of Roshan Packages Limited.
Weakness of Roshan packages
 Depend on the other companies’ sales.

 Don’t have R&D department.
 Marketing.
 Low profit margin.
 Fever people in higher management.
Opportunities of Roshan Packages
 E
Threats of Roshan Packages
 Competition.
 Government Policies.
 Pandemic situation.
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
3.5 PESTEL Analysis of Roshan Packages.

3.5.1 Political Factor
As our country is a developing country, it faces a lot of political issues due to government
instability. Due to the instability, the exploration and production of energy resources is
affected very much. As the government change the policies regarding to tax or any other
factor which affects the businesses in Pakistan its ultimately creates political issues like shift
in demand and supplies and prices of products which also is the cause of increase in wages.
3.5.2 Economic Factor

Pakistan is facing a lot of ups and down whenever it comes to economy which directly effects
the industry environment of our country. The current economic situation of Pakistan is not
stable as inflation rate and unemployment rate has increased from which the devaluation of
currency occurs. Due to this unstable condition, the GDP growth have decreased which have
affected every segment of business in the country.
3.5.3 Social Factor

As Pakistan is not stable politically and economically ultimately it will affect socially where
people will be enough price conscious and will look to purchase quality products in a
moderate or low price. People will have to look for the opportunity that indicate the best
industry environment which offers them financially and give a competitive edge on the basic
needs and to improve their business.
3.5.4 Technology Factor

Pakistan is developing in terms of technology. This is a modern age where use of information
technology has become necessary. To enhance the productivity industries should adopt digital
technologies as an option which will not only increase productivity it will saves much time
and a competitive advantage as many industries in Pakistan is not technological strong
enough. Moreover, Government should invest on the technological health of industries and
form research centers which will lead the country in terms of progress and development.
3.5.5 Environmental Factor

In Pakistan, many industries are lacking in creating the environment better. Government
should launch a movement which can perform certain operations like recycling, use natural
resources and biodegradable products which will create the environment save and healthy.
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These components will not only clean the environment but also it will save the cost of use
minerals like coal, plastic and other expensive materials which are harming our environment.
3.5.6 Legal Factor

Business performance are much affected when it comes to legal factors. Regulatory
framework is one of the significant factors which affects the whole business. For controlling
this legal issue regular authorities should be formed which ensures the standards of
operations according to the right standards because they are certified.
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3.6 Roshan Packages efforts toward CSR.
Beyond business, Roshan Packages continues to invest in Pakistan. First and foremost,
Roshan Packages are committed to acting with integrity and honesty in our everyday
operations. Honesty and commitment are one of our core values and we aim to embody them
in all dealings.
Roshan Packages Limited see CSR as an opportunity to use our expertise to instill hope in
society. We aim to make a difference in the lives of individuals, society, the environment and
our country. As Corona disrupts lives everywhere, we hope to enable our employees and the
communities they inhabit reimagine themselves for a changing world.
Roshan Packages Limited CSR commitments include:
3.6.1 Gender Equality:

During the pandemic, we were especially cognizant of our female workforce and the dual
burden of work and childcare that many women grappled with because of school closings.
We supported them by authorizing flexible working hours and work from home whenever
possible. Roshan is not only an equal opportunity employer but rather we have developed a
comprehensive policy that promotes gender equality in the workplace. We focus on ensuring
equal job training opportunities, career development, and equal remuneration. We also offer
special maternity and medical leaves for our female employees and have implemented strict
anti-harassment policies and procedures.
3.6.2 Supporting Farmers and Growers:

According to the FAO, Fresh Fruits and Vegetables account for the highest share of food
losses and are usually among the most wasted items. Our fruit boxes were designed
specifically to deal with the problem of food losses in the FFV sector. Each fruit box is
developed after rigorous research and goes through extensive testing so that farmers and
consumers alike do not have to worry about the freshness of the fruits and vegetables they
produce and consume. The Fresh Fruit and Vegetable sector is the backbone of Pakistan and
Roshan Packages is proud to be supporting the industry and providing export quality boxes!
Roshan Enterprises provides agriculture training, focusing on modern farming methods and
increasing efficiency, to farmers and growers around Pakistan.
3.6.3 Urdu Digest Education for Everyone:

Urdu Digest is the oldest monthly magazine in Pakistan and its ethos is to promote Urdu and
educate the masses. This year Urdu Digest also sent old digests and a free subscription to
libraries in Baluchistan to promote reading in all corners of Pakistan. Urdu Digest has also
digitized its content and offers online reading, furthering our mission of promoting Urdu and
education. It has also created YouTube videos to further engage the youth.
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3.6.4 Energy Conversation Program:
At Roshan Packages Ltd we believe in achieving operational excellence by eliminating waste
and reducing operational costs.
Energy Management is doing more with less and we are committed to sharpening the
company’s competitive edge by implementing our energy policy.
3.6.5 Environmental Policy

Roshan Packages has a comprehensive policy that is in strict compliance with local and
international environmental protocols, which aim to minimize the impact of our industrial
processes on the environment.
Roshan Packages Limited has put great thought in replacing wooden boxes with high-quality
recycled corrugated cartons. We aspire to be a socially responsible corporation through
preserving our natural resources and contributing to a sustainable environment.
3.6.6 Health and Safety

Roshan Packages conforms to international practices to maintain an excellent work
environment that ensures health and safety of its employees and visitors through:
 Enforcing safe working practices, systems and procedures

 Supplying appropriate information, instructions and training on work safety
 Maintaining updated emergency procedures
 Regularly updating health & safety policy
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
Chapter 4: Internee Experience

4.1 A brief overview of main business processes that the internee worked
around.
I worked in the Internal audit department
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4.2 A brief overview of various departmental functions that the internee had
the opportunity to observe.
The department functions which I had observes that the Roshan Packages Limited is consist
of six departments which names are Marketing and Sales, Internal Audit, Human Resource,
Finance, Production, Digitization and Supply Chain department.
4.2.1 Finance Department

The function of finance department is to manage the assets and deals with all kinds of money
or transaction of the company. In this department, as an internee I have observe that when
Roshan Packages starts its new project, they calculate at first initial cost and then manage the
all financial activities accordingly, like presently in Sheikhupura they start project Suntao its
initial cost estimate of 11.4 crore. The all responsibilities to manage costs finance department
can manage. The Finance manager also head the accounts department.
4.2.2 Human Resource Department

The most significant department I have observed in the Roshan Packages Limited is the HR
department because this department ensures the organization get the best of their employees
to give better outcome by doing investment in their working employees. Roshan Packages
Limited cares about their employees by providing employee benefits and creating an
environment which suits every employee hence employees are motivated to work harder.
Moreover, Roshan Packages Limited ensure the workplace security and manage the
compensation planning for its employees which is the reason for the low turnover rate in this
organization.
4.2.3 Internal Audit Department

The assurance of the risk management is provided by this department. The functions which I
see that they maintain the records, evaluates them by Roshan Packages Limited and the main
aim of this department is to minimize the funds as possible they can do. To maintain and
remain up to date this department looks for opportunities within market and its production
can build strong market share to grow accordingly to it.
4.2.4 Marketing and Sales Department

The marketing and sales department the main function is they are responsible for selling,
promotion of their products. It manages information of the market to rises the performance by
making sales strategies which attracts new customers. Roshan Packages Limited sell the
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products to the other organization which is B2B sales so they build a strong relationship with
other organization.
4.2.5 Supply Chain Department

The Roshan Packages Limited supply chain department responsibility is to provide all the
raw material for the production, and involved with every department during the production.
Involved in all the process from raw material to finished goods, and then also see the
Logistics of the company. The procurement departments are included in the supply chain
department.
4.2.6 Production Department

The opportunity in the production department I observe that this department can makes raw
material to finish goods, by improving the quality of the product they can meet to despair set
target when they make sure about consumer will receive best quality products. Their
production department manufacture many products like transformers, static energy meters,
solar power systems and solar panels etc.

The opportunity in the digitization department I observed that this department main purpose
is to sell the company products online. The company launch a Rosh Pack in 2020 during the
covid-19 pandemic situation the Rosh Pack is the only online packages materials platform for
the small business, in a very short journey almost reach to the 1400 small businesses, like
restaurants pizzas shops etc.
4.3 Internee Experience

4.3.1 Observation during internship
In my internship short tenure of 6 weeks I made observations starting from welcoming a new
intern. To having inspiration and motivation from each employee and their analysis in
standard decision making. Employees are working under strict rules and regulations but
working under this pressure the burden is shared among employees and appropriate
performance is recognized. Employees are honored and treated as a family.
4.3.2 Problems Identified

The mains problems I identify during my internship are as following,
 No SOPs for the third-party contracts.

 There All the important data was stored in the form of files.
 There is having no entertainment for relaxing.
 A need of leadership development in employees.
 They don’t retrain the talented employees.
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 Management changes is the big problem I identify.
 Main problem identified there is lack of Training and development of employees.
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 4.3.3 Personal Account of Interaction
It was to my surprise how calm the atmosphere of the company is. No hustle and bustle, no
grudges among employees and no politics and also the most importantly individual respect
everyone possess is very impressive. That I think is quite good in this company. The way of
talking of seniors is really polite to me, because I observe many times seniors are treating me
very nice every time. They share their experiences while teaching rules which they had
learned. I really was not singe time made a feel that I am still an undergraduate student.
4.3.4 Skills learned

The skills I analyze is the interpersonal talents in terms of interacting expert with the seniors
and colleagues as well as dealing with quires. Moreover, my communication skills got
improved as you not only communicate internally with management but externally also like
the employees. Most importantly I have realized the importance of team work and
collaboration because as a part of a team you can recognize every strength and weakness and
cover all the aspects that are needed to be resolve.
4.3.5 Most challenging task:

As an internee, it was not easy to handle the challenges in the company. There very a lot of
tough operations that are to be handed with the most cautious and delicateness because if any
work or result is not precise enough it can create malfunction in a certain process. Finance
analysis was quite difficult and challenging task for me as an internee because it contains a
lot of processes and operations in it that were quite difficult to handle. Moreover, the other
challenge was to conduct surveys by which we can identify the weakness of company and in
which areas it is lacking. This was a tough task because a lot of information was needed to be
gathered to handle the situation and to create best possible strategies.
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The co

The co

The co

The co

The co
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3.1.6 Digitization
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3.1.6 Digitization
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1. Bank Reconciliation (2 Days)
2. Find duplicate Vendors.
3. Checks the Contracts of third parties.
4. Third party employees Interview.
5. Given Report to the head of the internal audit about the interviews.
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Internship Report

Faculty of Management Studies

Prof. Dr: Sami Ullah

A report submitted in partial fulfillment of the requirements for the degree

Faculty of Management Studies

© Faculty of Management Studies, UCP

COPYRIGHT©2021 10 BY Noman Khan

(Prof. Dr. Faisal Mustafa)

I hereby declare that the report “Internship Report” submitted by me in partial

other university or institution.

I convey my sincere gratitude to my Supervisor Dr. Sami Ullah, Professor of University of

Segment Paper Plastic Tinplate Glass

Germany with a PhD. He launched Urdu Digest which served as the onset of an

exceeded expectations and evolved into Pakistan’s largest fruit exporter.

Solution Plants in 2011 and 2015, respectively.

Presently, Roshan Packages Limited specializes in world-class Co-extruded films, Flexible

national and international customers: a credit to its remarkable progression.

2.3 Mission Statement

2.4 Business Product Line

Project Audit Strategic HR & R

3.1.1 Audit Department:

3.1.2 Finance Department:

3.1.3 Marketing Department:

3.1.4 Human Resource Department:

3.1.5 Supply Chain Department:

3.1.6 Digitization Department:

3.2.1 Employment Policies:

The following types of leaves are available to employees subject to approvals:

 Annual Leaves: (15 working days in a calendar year)

3.2.2 End of Service:

Annual Salary Review:

The company provides official transport to its employees as follows;

Job Related Vehicles:

3.4 SWOT Analysis of the Company

Strengths of Roshan Packages

 It is having the advance machinery.

Weakness of Roshan packages

 Depend on the other companies’ sales.

Opportunities of Roshan Packages

Threats of Roshan Packages

3.5 PESTEL Analysis of Roshan Packages.

3.5.2 Economic Factor

3.5.3 Social Factor

3.5.4 Technology Factor

3.5.5 Environmental Factor

3.5.6 Legal Factor

Roshan Packages Limited CSR commitments include:

3.6.1 Gender Equality:

3.6.2 Supporting Farmers and Growers:

3.6.3 Urdu Digest Education for Everyone:

3.6.5 Environmental Policy

3.6.6 Health and Safety

 Enforcing safe working practices, systems and procedures

Chapter 4: Internee Experience

4.2.1 Finance Department

4.2.2 Human Resource Department

4.2.3 Internal Audit Department

4.2.4 Marketing and Sales Department

4.2.5 Supply Chain Department

4.2.6 Production Department

4.2.7 Digitization Department:

4.3 Internee Experience

4.3.2 Problems Identified