PRESENTATION OF DATA ,ANALYSIS OF DATA

and INTERPRETATION OF DATA

This chapter presents the data gathered from 20 Senior High school students of

ICCT Colleges who served as respondents of the questionnaire about “ Difficulties

Encountered on Online Shopping By the Senior High School Students of ICCT

Colleges S.Y 2020-2021”

PROFILE OF RESPONDENTS

Figure 1 “ Gender” depicts the respondents sexuality.

Figure 1 presents the percentage distribution of the profile of the

student-respondents in terms of gender.

The chart reveals that out of 20 students that participate in the study,65

percent are female and 35 percent are male. Therefore, most of the respondents of

Grade 12 Students in ICCT Colleges Senior High School are Female.

Figure 2 "Strand" depicts the respondents Academic Track

The figure 2 further shows the distribution of the respondents according to the

strand. It shows that 25 percent were from Humss. 35 percent were from Stem.15

percent from H.E and 25 percent from ABM.

Figure 3 "Age" depicts the number of respondents by Age

Figure 3 contains the Age of the respondents of grade 12 students in ICCT Colleges.
 The students who were aged 17 obtained a frequency of 5%, while the students

who were aged 18 obtained the highest frequency among them which is 70%. Both

students who were aged 19 and 20 obtained a similar percentage of 10%. The

oldest among the students who were aged 22 obtained the lowest frequency of 5%.

QUESTIONNAIRE

Figure 4 “ Money for online shopping” depicts on intended money do

respondents have for online shopping

Figure 4 presents the intended money that the respondents have for shopping

online.25 percent is the respondents who shop online with the intended money of

0-100. 45 percent are the respondents who have intended money of 100-500 and 15

percent are the respondents who have intended money of 500-1000. Lastly,15

percent are the respondents who have intended money of 1000 or above.

Figure 5 “Time spend on online shopping” depicts How often respondents

shop through online shopping platforms

 Figure 5 reveals that 60 percent of the respondents are shopping online once

a month.15 percent of the respondents shop online more than once a week and 25

percent are shopping once a week.Zero percent of the respondents do not shop

everyday.

Figure 6 “Scale on Online Shopping” depicts how helpful is Online Shopping

Figure 6 presents a chart of how helpful Online Shopping is. On the scale of

1-5, the number 1 received a zero percent, the number 2 received 5 percent. The
number 3 got a 20 percent and number 4 got 35 percent.The number 5 obtained a

40 percent.

Figure 7 “Problem” depicts the respondents who encountered problems when

buying online

The figure above contains an answer if the respondents have or have not

encountered problems on shopping through online.100 percent of the respondents

said yes and zero percent said no.

Figure 8 “How often”depicts how often respondents who answered “Yes”

encountered having problems buying online

There are five options in the survey of how often the respondents encountered

having a problem in shopping online.

The options of respondents who often and always have a problem in shopping

online is both zero percent. 5 percent of the respondents never experienced having a

problem on online shopping.55 percent are rarely and 40 percent are sometimes.

Figure 9 “ Difficulty” depicts what kind of difficulty do respondents often

encounter on Online Shopping

Figure 9 shows the Difficulty of Online Shopping and the common complaint of the

respondents.

45 percent is the highest percentage that the respondents experienced, which

is the late delivery, misdelivered items and undeliverable packages. 30 percent is

when the expectation of the product ordered was not met. 5 percent for the price that

does not meet the quality of the item received and 20 percent for the Wrong Item

Received, Wrong Quantity/Size of Item/ Damaged or Defective Item.

Figure 10 “Troublesome” depicts what problems do respondents find the

most troublesome when buying Online

The respondents reveals that they find it most troublesome when they receive a

wrong item, Wrong Quantity/Size of Item/ Damaged or Defective Item which is 40

percent in the chart.25 percent when it’s late Delivered, Misdelivered Items,

Undeliverable Packages and 15 percent when the price does not meet the quality of

the item received.20 percent when the expectation to the product ordered does not

meet their expectation.

 Figure 11 “Convenient” depicts among the problems encountered by the

respondents makes online Shopping less convenient

This figure shows the number of respondents who responded to the survey about

encountering a problem in shopping online that makes it less convenient for them.25

percent of the respondents said yes and 40 percent said no.The remaining 35

percent are the respondents who answered "maybe".

Figure 12 “Still Going to shop Online” depicts despite of all difficulties

respondents experience online shopping

Figure 12 presents the percentage of the respondents who answered yes or no to

the survey asking if they are still going to buy online despite the difficulties

mentioned in the figure 9 and 10. 90 percent of the respondents said yes and 10

percent said no.

Figure 13” Traditional face to face shopping vs. Online Shopping” depicts

the respondents thinks Online Shopping is still more convenient than the traditional

face to face shopping regardless of having some difficulties?

This figure reveals the more convenient way of shopping for the respondents.

The chart shows that 50 percent of the respondents agree that online shopping

is more convenient than the traditional face to face shopping and 50 percent of the

respondents said no and still preferred the face to face shopping .