Professional Documents
Culture Documents
606–624, 2003
2003 Elsevier Science Ltd. All rights reserved.
Printed in Great Britain
0160-7383/03/$30.00
www.elsevier.com/locate/atoures
doi:10.1016/S0160-7383(03)00024-0
Abstract: International tourists can be classified according to the degree of novelty and
familiarity sought. This study investigated the hypothesis that tourists seeking familiarity
would perceive higher levels of risk associated with international tourism than those seeking
novelty. A random sample of US-born young adults was surveyed. Seven risk factors were
identified: health, political instability, terrorism, strange food, cultural barriers, a nation’s
political and religious dogma, and crime. Three-way ANOVAs revealed that women perceived
a greater degree of risk regarding health and food. More experienced tourists downplayed
the threat of terrorism. However, tourist role was the most significant variable, with familiarity
seekers being the most risk adverse. Keywords: tourist role, perceived risk, novelty and famili-
arity, international tourism. 2003 Elsevier Science Ltd. All rights reserved.
Résumé: Rôles des touristes, risques perçus et tourisme international. On peut classifier les
touristes internationaux en fonction du degré de nouveauté et de familiarité qu’ils recherch-
ent. La présente étude a exploré l’hypothèse que les touristes qui recherchent un environne-
ment familier percevraient des risques plus élevés associés au toruisme international que les
touristes qui recherchent la nouveauté. On a sondé un échantillon pris au hasard et composé
de 290 jeunes adultes nés aux USA. Sept facteurs de risque ont été identifiés: santé, instabilité
politique, terrorisme, nourriture inhabituelle, obstacles culturels, dogmes politiques et relig-
ieux du pays et crime. Un logiciel ANOVA à trois facteurs a révélé que les femmes perçoivent
un plus haut degré de risque pour la santé et la nourriture. Les touristes plus expérimentés
minimisaient la menace du terrorisme. Pourtant, le rôle du touriste était la variable la plus
significative, et ceux qui cherchaient la familiarité étaient les plus opposés aux risques. Mots-
clés: rôle du touriste, risque aperçu, nouveauté et familiarité, tourisme à l’étranger. 2003
Elsevier Science Ltd. All rights reserved.
INTRODUCTION
Governments, travel agents, and the news media periodically issue
warnings about the risks associated with international tourism. Tourists
are urged to buy traveler’s checks, guidebooks, and bottled water, and
to obtain vaccinations as precautions against such risks. Indeed, surveys
consistently note that safety and security are important concerns
among individuals vacationing abroad (Poon and Adams 2000). Yet
Andrew Lepp is a Doctoral student in the Department of Recreation, Parks and Tourism,
University of Florida (Gainesville FL 32611-8209, USA. Email <alepp@hhp.ufl.edu>). His
research interests include tourism and international development and nature-based tourism.
Heather Gibson is Associate Professor in the same department. Her research interests include
gender and life span issues related to leisure and tourism.
606
LEPP AND GIBSON 607
pared individuals who chose novelty with those who chose common-
place travel and found that sociodemographic characteristics alone did
not predict the likelihood of being one type of tourist or the other.
Instead, Bello and Etzel postulated that novelty seeking might be asso-
ciated with an individual’s lifestyle or environmental characteristics.
These findings appear to lend support to the contention that individ-
uals differ in the degree to which they seek novelty and familiarity and
this choice seems to be somewhat determined by underlying psycho-
logical qualities. Indeed, it is conceivable that the level of novelty asso-
ciated with a particular destination may act as a pull factor for some
individuals and conversely may repel others (Elsrud 2001).
Discussion concerning the idea that tourists differ in the degree to
which they seek novelty calls attention to the work of Cohen (1972),
who identified four types of international tourists based on their pref-
erence for either familiarity or novelty: the organized mass tourist, the
individual mass tourist, the explorer, and the drifter. The organized
mass tourist prefers the greatest amount of familiarity and travels in
an “environmental bubble” of the familiar on a packaged tour. Inde-
pendent mass tourists also place a premium on familiarity. However,
they travel independently, although they stick to the regular tourist
routes. Explorers prefer a comfortable mix of familiarity and novelty.
They venture away from the beaten path and explore local culture,
but only within a safe distance of their “environmental bubble” which
they maintain in case a retreat from novelty is necessary. The last type,
drifters, represent the opposite end of the spectrum from the
organized mass tourist. For them, novelty is at a premium and they
shun the regular tourist route, preferring instead the ways of the host
society. To relate this to perceived risk, a tourist seeking familiarity is
likely to view alien environments as more risky than a tourist seeking
novelty. Each tourist understands the situation differently depending
on his or her need for novelty or familiarity.
Since Cohen developed this typology, few researchers have con-
sidered these roles as indicators of perceived risk. However, several
studies have sought to substantiate his typology and their findings sug-
gest such a use would be appropriate. Pearce (1982, 1985), taking a
lead from Cohen, identified 15 travel-related roles. Using multidimen-
sional scaling, he demonstrated that tourists differ in terms of the
degree of familiarity and novelty they seek in a destination. Likewise,
Yiannakis and Gibson (1992), in a continuation of this work, identified
three underlying dimensions associated with 13 leisure-based tourist
roles: strangeness (novelty) and familiarity, stimulating and tranquil,
and high and low structure. Again, they found support for the idea
that it is possible to distinguish tourists based on the degree of novelty
they seek in a destination. Similarly, Lee and Crompton (1992)
developed an instrument to measure the role of novelty in the desti-
nation choice process. Like Cohen, Lee and Crompton suggested that
tourists vary in the amount of novelty they wish to experience. They
operationalized novelty as a multidimensional construct composed of
thrill, change of routine, boredom alleviation, and surprise. Their fin-
610 PERCEIVED RISK
dings show that tourists differ in their desire for novel experiences and
that this may form part of the destination evaluation process.
Mo, Howard and Havitz (1993, 1994) developed the International
Tourist Role scale to test Cohen’s typology. In subsequent studies using
this scale, Keng and Cheng (1999) and Jiang, Havitz and O’Brien
(2000) found that novelty seeking is related to choice of tourist role.
Similarly, Basala and Klenosky (2001), in a study utilizing the concept
of roles, found that tourists differed in the degree to which they rated
language concerns as important when choosing a destination. Famili-
arity seekers considered language to be an important consideration
while their counterparts were not as concerned about potential langu-
age differences. These findings seem to indicate that tourist role pref-
erence may be a predictor of perceived risk in that language differ-
ences may be viewed by some tourists as making them more vulnerable
to crime (Pizam, Tarlow and Bloom 1997) or other types of unwanted
attention. Furthermore, the results demonstrate that the degree of nov-
elty sought appears to be a good predictor of tourist role preference.
Thus, it is hypothesized that differences among tourists in the degree
of novelty or familiarity sought on a vacation may translate into differ-
ences in the level of risk they perceive to be associated with inter-
national tourism.
Study Methods
Systematic random sampling procedures were used to survey 290 US-
born young adults over a three-week period in the fall of 2000. Spatial
locational sampling was used to identify five high foot traffic areas at
a large southeastern US university. The campus is largely restricted to
pedestrian access, and walkways converge at locations most students
will visit during an average week. The student union, the main library,
the science library, the recreation center, and the bookstore were the
five locations used for this study. A schedule was established whereby
data were collected at each site during different days of the week and
at different times of the day to maximize the chances of obtaining a
representative sample. At each data collection point, participants were
selected using systematic random sampling procedures with an interval
of five and a random entry point. A screening question was used to
LEPP AND GIBSON 613
select only those who had been born and raised in the US. It was felt
that foreign nationals and those who had lived overseas for extended
periods would perceive the risks associated with international tourism
differently (Seddighi, Nuttall and Theocharous 2001). Further, the age
of the sample was delimited to ages 18 to 30. It was felt that lifestage
might influence touristic style, perceived risk, and travel career stage
(Gibson and Yiannakis 2002; Pearce 1988, 1996).
Of the 290 respondents, 154 were female (53%), 136 male (47%).
As would be expected on a college campus, 92% of respondents were
between the ages of 18 and 22, with the remainder between 23 and
30, and only 2% of the total married. In this sample, 95% were under-
graduate students and 5% graduate students. The racial composition
of the sample was 75% white, 12% African-American, 9% Hispanic,
and 1% Asian. The remainder chose “other” or did not respond. The
resulting sample is comparable to the university’s student body in
terms of gender and race (women to men 52:48 ratio; 23% of students
are minorities). As to their tourism experience, 40% had never traveled
beyond the United States, 21% beyond the United States but not
beyond North America, and 39% beyond North America. According
to Cohen’s tourist role typology, 9% classified themselves as organized
mass tourists, 34% as independent mass tourists, 47% classified as
explorers, and 9% as drifters.
The survey instrument was a self administered fixed-choice question-
naire. Part one contained 19 items that operationalized risk factors
thought to be associated with international tourism. Respondents used
a five point Likert scale (1=strongly disagree to 5=strongly agree) to
judge the importance of each risk factor. Part two contained four state-
ments describing the behaviors of Cohen’s four tourist roles. Respon-
dents identified which of the roles best described them. Part three
and four asked about previous tourism experiences and demographic
information, respectively.
Frequencies were used to determine the percentage of respondents
who agreed each item represented a risk for international tourism.
Over 50% of respondents agreed that 16 of the 19 items presented
risks. Of the three items not perceived to be risky, one read, “traveling
on a US passport is a concern for me.” This question targeted the fear
that Americans are singled out for terrorism. Only 41% agreed with
it. Because two other items targeting terrorism aroused concern among
a majority of respondents, this item was eliminated from further analy-
sis. The two items that did not generate obvious concern both targeted
strange food, with 52% and 62% of respondents disagreeing with
them, respectively. As these were the only items targeting food, and it
is reasonable to believe familiarity-seeking tourists avoid strange food
(Cohen 1972), they were retained for the scale. The resulting 18 items
were tested for reliability using Cronbach’s alpha (α = .81). This is an
improvement over a pilot study completed in the spring of 1999 that
targeted similar risk factors. The pilot study used 21 items with a sam-
ple of 87 and had a Cronbach’s alpha of .67.
The data were analyzed using SPSS frequencies and analysis of vari-
ance (ANOVA). The 18 items measuring the risks associated with inter-
614 PERCEIVED RISK
Study Findings
Seven perceived risk factors were identified. All of the factors have
high internal consistency with the exception of petty crime
(Cronbach’s α .09, n = 287). This factor was originally composed of
two items: “pickpockets and petty thieves are a problem when traveling
internationally” and “I don’t like to stand out when traveling inter-
nationally”. The second was originally included with the petty crime
because the literature suggests that tourists try to blend in with locals
in order to avoid being targeted by criminals (Sönmez 1998). However,
because the correlation between these two items was so low, “standing
out” was dropped (because it did not specifically mention crime), thus
making the risk factor petty crime modeled by only one item. Each
risk factor can be interpreted with the same Likert scale used in part
one of the questionnaire (1=“strongly disagree”, 5=“strongly agree”).
A mean score greater than or equal to three suggests a perceived risk.
The seven factors’ mean score and Cronbach’s alpha are: health
related risks (3.55, α .60, n = 287); war and political instability (3.48,
α. 64, n = 288); terrorism (3.49, α .56, n = 289); strange food (2.51,
α .80, n = 289); cultural barriers (3.65, α .68, n = 289); national polit-
LEPP AND GIBSON 615
ical and religious dogma (3.37, α .60, n = 288); and petty crime (3.25,
n/a, n = 287).
The remaining research questions asked whether tourist role, gen-
der, or experience might influence young adults’ perceptions of risk
associated with international tourism (Table 1). Perception of risk was
measured with the seven factors identified above. Perceptions of health
related risks varied significantly by tourist role (F = 6.943, p < 0.01).
Organized mass tourists and independent mass tourists were more con-
cerned about health risks than explorers and drifters. Perceptions of
health related risks also varied significantly by experience (F = 3.475,
p < .05), with the most experienced tourists perceiving less risk. Percep-
tions of health related risks also varied significantly by gender (F =
5.033, p < .05), with males perceiving less risk than females. Judging
by the magnitude of the F-statistic and the type III Sum of Squares,
tourist role is the most important variable in explaining variation in
the perception of health related risks.
The perception of risk due to war and political instability varied sig-
nificantly by tourist role (F = 8.469, p < .01). Drifters perceived war
and political instability to be less of a risk than the other roles. The
perception of risk associated with war and political stability did not
vary significantly by gender (F = 2.644, p = .105) or experience (F =
1.506, p = .223).
The perception of risk associated with terrorism varied significantly
by tourist role (F = 5.807, p < .01). Organized mass tourists perceived
terrorism as a greater risk than the other three roles and Independent
mass tourists perceived it to be a greater risk than drifters. There was
no difference in this perception between explorers and drifters. Ter-
rorism-related risks varied significantly by experience (F = 4.582, p <
.01). Those respondents with the most experience perceived terrorism
to be less of a risk. Gender alone was not significant (F = .073, p =
.788); however, an interaction between gender and tourist role was
moderately significant (F = 2.520, p = .058). Judging by the magnitude
of the F-statistic and the type III Sum of Squares, Cohen’s tourist role
typology is the most powerful variable in explaining variation in the
perception of risk related to terrorism.
Although risk pertaining to encountering strange food was not a
concern to the majority of respondents, it did vary significantly by tour-
ist role (F = 5.475, p < .01). In this case, organized mass tourists per-
ceived strange food to be more of a concern than individuals favoring
the other three roles. Gender was significant (F = 4.586, p < .05), with
men perceiving less risk than women. Experience was also significant
(F = 3.456, p < .05). Respondents with the least experience perceived
greater risk than those with the most. Again, tourist role yielded the
largest F-statistic and the type III Sum of Squares and was the most
important variable explaining variation in the perception of risk
related to strange food.
The perception of risk related to cultural barriers and political and
religious dogma did not vary significantly by gender, experience, or
role. However, cultural barriers displayed an interaction between the
last two (F = 2.174, p < .05) and a possible moderate interaction
between role and gender (F = 2.472, p = .062). Crime related risk
perceptions did not vary significantly by role or gender; yet, a possible
moderate influence may be related to experience (F = 2.855, p =
.059). Still, a conservative post hoc analysis using Bonferroni’s method
to construct 95% confidence intervals could not identify a clear differ-
ence among any groups. It should be noted that this does not mean
that these factors are not valid causes of perceived risk. Instead, it sug-
gests that perceived risk as a result of these three factors does not
vary significantly among young American adults as classified by role,
experience, or gender.
LEPP AND GIBSON 617
cern with risk. While atypical for the study, this demonstrates that
occasional unexplained variation may exist within tourist roles.
The perceived risk related to political and religious dogma and petty
crime did not vary among role, gender, or experience. However, it is
possible that similar perceptions can be interpreted differently. There-
fore, even though novelty seekers are aware of risks related to political
or religious dogma, these may be the same factors that motivate the
novelty seeker. One can imagine situations where perceived risk is con-
stant among all tourists, yet those less averse to risk will travel while
their counterparts will not. For example, Elsrud (2001) found that drif-
ters might travel to destinations explorers deem too risky. Crime also
failed to vary among role, gender, or experience. It may be that crime
is perceived as a universal problem, something the tourist must accept.
This was the conclusion of Brunt, Mawby and Hambly (2000) who pos-
tulated that among British tourists, concerns over crime were like com-
plaints about weather, ubiquitous. They found that despite this ever-
present concern, it was left at home when the holiday began and has
not yet translated into a constraint away from home. Such an attitude
may be common among Americans as well. Especially when images of
crime are pervasive in the mass media.
CONCLUSION
Since this sample was composed of US-born university students, the
generalizability of these findings is limited to similar populations. Fol-
lowing the literature, the sample was delimited by lifestage, socioecon-
omic status, and nationality. As such, this study contributes to a better
understanding of the perceptions of risk associated with international
tourism for young, largely middle class Americans. One avenue for
future research would be to repeat this study with people at different
stages in the lifestage and from different nationalities. Within these
delimitations, understanding how individuals perceive risk related to
international tourism has a number of implications. Results indicate
the existence of identifiable risk factors associated with it. From a prac-
tical standpoint, identifying these factors might contribute to a better
understanding of destination image in terms of risk and safety. Con-
ceivably, the image that individuals hold of the risks at a destination
may influence the likelihood of visiting it. As such, these findings have
important implications for understanding touristic behavior and desti-
nation marketing. It seems logical that marketers can improve the
image of a destination by decreasing the perception that specific risk
factors are present. Image based on safety may become increasingly
important as the number of economies tied to tourism increases. The
perception of risk associated with a destination can have dire economic
consequences. This was evident in the United Kingdom where the foot
and mouth epidemic cost $140 million in lost tourism revenues per
week during spring 2001 (CNN Europe 2001). For researchers, desti-
nation studies could incorporate these factors, as perceived risk might
influence a successful image.
Realistically, controlling risk perception may be difficult when com-
620 PERCEIVED RISK
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Submitted 9 May 2001. Resubmitted 10 July 2002. Resubmitted 17 September 2002. Final
version 7 November 2002. Refereed anonymously. Coordinating Editor: Philip L. Pearce