Brown Eggs - Classic Eggs - Classic Eggs -

Date Row Labels Pack Of 6 Pack Of 30 Pack Of 6 Total sale

09/Aug/21 BNR 32 8 27 67
09/Aug/21 KNDH 19 8 16 43
09/Aug/21 KOTH 17 7 16 40
09/Aug/21 KYN 11 3 13 27
09/Aug/21 MGP 16 6 19 41
09/Aug/21 PIMCHI 12 9 12 33
09/Aug/21 VMN 17 7 12 36
09/Aug/21 WGH 16 4 12 32
09/Aug/21 WKD 22 12 31 65
09/Aug/21 Grand Total 162 64 158 384
Date Row Labels Classic Eggs - Pack Of
Classic
30 Eggs
Eggs- Brown,
- Pack Of
Antibiotic
6 Residue FreeGrand
(PackTotal
of 6)
15-Aug-21 BNR 33 32 26 91
15-Aug-21 KNDH 30 25 11 66
15-Aug-21 KOTH 28 16 13 57
15-Aug-21 KYN 12 13 5 30
15-Aug-21 MGP 31 19 14 64
15-Aug-21 PIMCHI 21 27 11 59
15-Aug-21 VMN 22 12 10 44
15-Aug-21 WGH 18 12 5 35
15-Aug-21 WKD 42 32 9 83
15-Aug-21 Grand Total 237 188 104 529
 Photo evidance
recived. Compliance %
60 90%
8 19%
16 40%
13 48%
14 34%
14 42%
18 50%
26 81%
10 15%
179 46.61%
Evidance recived Compliance %
19 21%
9 14%
0 0%
14 47%
22 34%
1 2%
13 30%
12 34%
6 7%
96 21%
Nature of Complaint SKU Count - Nature of Complaint
Expired Product 2
Peppery Chicken Salami 1
Sichuan Chilli Chicken (Strips) 1
Labelling Related 1
Fish Fingers 1
Product Damaged 5
Brown Eggs - Pack Of 6 1
Brown Eggs - Pack Of 6 1
Classic Eggs - Pack Of 30 2
Classic Eggs - Pack Of 6 1
Sealing Issue 1
Crispy Chicken Wings 1
Total Result 9
hub_name city_name Customer name DE name ProductCategory
SNP Kolkata Debashis Dey Amish das RTC
BUR Kolkata Aniket Shaw Avishek Dolui Eggs
SNP Kolkata Meera Mukherjee Fish and Seafood
SNP Kolkata PK GOSWAMI Fish and Seafood
SNP Kolkata Ujjal ghosh roy RTE
NWT Kolkata Abhinandan Datta Sumit das Red Meat
BUR Kolkata Pranita Chakravorty Fish and Seafood
NWT Kolkata JISHNUDEB MUKHERJEE Chicken
NWT Kolkata Anshay Sinha Red Meat
NWT Kolkata Subham Bhakat Chicken
SNP Kolkata prasenjit bardhan Chicken
BUR Kolkata Dolly jaiswal Chicken
NWT Kolkata Mithu Saha Red Meat
SNP Kolkata Sukendu RTC
BUR Kolkata sujata banerjee Fish and Seafood
SNP Kolkata Abhishek Bhattacharya Red Meat
NWT Kolkata Pratik Raj Singh RTC
NWT Kolkata Tanny G Eggs
SNP Kolkata S Sarkar Eggs
NWT Kolkata Dr Jayanta Kumar Saha Eggs
BUR Kolkata Nandita Ganguly Eggs
SNP Kolkata Deepak Kumar Pal Eggs
NWT Kolkata Priya Jaiswal Cold Cuts
NWT Kolkata Susmita Chakrabarty RTC
NWT Kolkata Sanjit Das RTC
NWT Kolkata rayan. RTC
 SKU Nature of Complaint complaint Status
Chicken Cutlet - Bengali Style Smell Issue
rotten smell, UBD 8th, B NotNo C0511
Enough Information
Classic Eggs - Pack Of 30 Smell Issue UBD 21st, B No C0617 Not Enough Information
Kolkata Seabass - Boneless Finger Fry Smellsmelly
Issueand sticky, UBD 11th,Not B No
Enough
C0809 Information
Pabda Small - Whole Cleaned & Gutted With Head Smell Issue foul smell Not Enough Information
Chunky Shawarma Chicken Spread Smell Issue
Off smell and taste, UBDNot 22ndEnough
Aug Information
Lamb Biryani Cut - (Large) 2 pcs
Smell
smelling
Issue stale, B-NUM - c2305 NotUBD-
Enough
25-08-2021
Information
Freshwater Prawns 50C - Cleaned & Deveined, No TailSmell Issue smelling rottenNot Enough Information
Chicken Curry Cut (Small - 13 to 16 Pieces) Smell Issue smelling unfreshNot Enough Information
Goat - Biryani Cut Smell Issue UBD 28th Not Enough Information
Chicken Curry Cut (Small - 13 to 16 Pieces) Smell Issue smelling unfreshNot Enough Information
Chicken Curry Cut (Small - 13 to 16 Pieces Smell Issue foul smell Not Enough Information
Chicken Curry Cut Small - Value Pack Smell Issue UBD 27th Not Enough Information
Goat Curry Cut (Small) - Value Pack Smell Issue bony pcs Not Enough Information
Chicken Cutlet - Bengali Style Smell Issue smelling stale Not Enough Information
Seer Medium - Thin Slices Smell Issue smelly and bitter taste Not Enough Information
Goat Curry Cut - Small Smell
recovered
Issue product only had smell ofIngenuine
spices
Mixed Party Platter Smell Issue smelling unfreshNot Enough Information
Classic Eggs - Product:
Pack Of 30
Classic Eggs - Product Damaged
Pack Of 30 GenuineAdditional comments: <br>
Quality FeedBack: packaging Damaged
Classic Eggs - Pack Of 30
Curry Cut (Small - 13 to 16 Pieces) Quality FeedBack: Choose Product Damaged
quality issue from dropdown Product: Ingenuine
Classic Eggs - Pack Of 30 Quality FeedB
wn Product: Brown EggsBrown- PackEggs - Pack Of
Of 6 Quality 6
FeedBack: OthersProduct Damaged
Additional comments: Call was transwered Genuine
from the inbound team Cx said h
ct: Classic Eggs - Pack OfBrown Eggs
6 Quality - Pack OfChoose
FeedBack: 6 quality Product Damaged
issue from dropdown Product: Brown EggsGenuine - Pack Of 6 Quality FeedBack: pack
Classic Eggs - Pack Of 6
thers Product: Chicken Cutlet - Bengali Style Quality FeedBack:Product Damaged
Choose quality issue from dropdown Ingenuine
Product: Fish Fingers Quality FeedBac
down Additional comments:Peppery Chicken
Called to Cx Salami
on the product quality Expired
issueProduct
he had placed order for PepperyIngenuine
Chicken Salami 2QTY and it is havin
nsue
(Boneless)
from dropdown Sichuan
Product:Chilli
Quality FeedBack: Chicken
Choose
Lucknowi (Strips)
quality
Mutton issue fromKebab
Galouti Expired
dropdown
QualityProduct
Product: Amritsari
FeedBack: ChooseAchari Murgh
quality Ingenuine
issueQuality FeedBack:Product:
from dropdown Others Product: Cr
Chicken Cu
Fish Fingers Labelling Related <br> Not Enough Information
maged Additional comments: Crispy
PQChicken Wings Quality - Packaging
Desk -Product Sealing
andIssue
Labeling related- Customer saidIngenuine
packing was not sealed and so wan
 Order ID Grievance_Created_date Month Receving temp's-
Inwarding temperatures
ks1b4u9q 2021-08-07 Aug 7 7
ks0cbor5 2021-08-07 Aug 6.8 7.4
ks57s09s 2021-08-12 Aug 3.3 5
ks8masgv 2021-08-13 Aug 5.1 4.7
ks2g4o0g 2021-08-23 Aug 3.4 3
ksqb12q0 2021-08-26 Aug 2.1 3.6
ksqxmayx 2021-08-26 Aug 1.6 1.4
ksq8bf8r 2021-08-26 Aug 2.1 3.6
kss3r7oj 2021-08-27 Aug 2.4 2.9
ksqhjdec 2021-08-26 Aug 2.1 3.6
ksr92vxs 2021-08-27 Aug 3.7 2.9
ksphaek5 2021-08-27 Aug 1.5 3.2
ksrgd0en 2021-08-28 Aug 3.5 3.1
kspl7h28 2021-08-28 Aug 1.6 2.6
kstra7iu 2021-08-28 Aug 2.2 3
ksu5dypx 2021-08-28 Aug 1.6 2.6
ksudotf2 2021-08-29 Aug 3.9 3
ks0973g5 2021-08-07 Aug
ks93vk1b 2021-08-13 Aug
ksobe4yc 2021-08-23 Aug
ksoeov5w 2021-08-25 Aug
ksmn7ndr 2021-08-27 Aug
ksczv7cj 2021-08-15 Aug
ksoviyog 2021-08-26 Aug
ksok3gmw 2021-08-25 Aug
ksl7zv02 2021-08-22 Aug
Cold room temperature- Slot Trip durations - Sequence position in the trip
99.65 Express 1:13:00 3
78 8-11 AM 1:29:00 6
99.2 2-5 PM 0:43:00 2
99.7 8-11 AM 1:52:00 4
99 8-11 AM 1:41:00 5
99 8-11 AM 2:04:00 8
84 Express 0:53:00 3
99 8-11 AM 0:59:00 2
86 8-11 AM 0:56:00 2
99 8-11 AM 1:46:00 6
100 8-11 PM 2:47:00 9
85 5-8 PM 1:49:00 4
81 8-11 AM 2:21:00 9
99 11-2 PM 0:53:00 3
86 Express 0:34:00 1
99 8-11 AM 2:33:00 8
No data network issue. 2-5 PM 0:57:00 2
Number of orders carried Shelf life - GeL-Ice Rotation Egg LMD taken.
8 1- Day Single compartment freezer
11 13-Day Single compartment freezer
5 3-Day Single compartment freezer
10 1-Day Single compartment freezer
9 14-Day Single compartment freezer
13 No FIR Single compartment freezer
4 No Info Single compartment freezer
11 No Info Single compartment freezer
14 2-day Single compartment freezer
10 No Info Single compartment freezer
12 No FIR Single compartment freezer
9 2-day Single compartment freezer
11 No FIR Single compartment freezer
3 No FIR Single compartment freezer
9 1-day Single compartment freezer
9 2-day Single compartment freezer
12 2-day Single compartment freezer
Other Comments
FIR not recived

FIR not recived

FIR not recived

FIR not recived

FIR not recived