SENTRIM KENYA LIMITED

P.O BOX 43436, 00100, NAIROBI, KENYA

TEL: +254 20 315680 FAX: +254 20 2218314
MOBILE: 0722 207361 /0733 852083 / 0737 680680
www.sentrim-hotels.com

2019 NON-RESIDENT RATES

Contract agreement between SENTRIM KENYA LIMITED and

Name of Company

Company/ Tour Operators/Agents Stamp

From: Date To: Date

1st JANUARY 2019 31st DECEMBER 2019

Valid until 31st December 2019

 NON-RESIDENT 2019 RATES(US DOLLARS)

RACK RATES
CONTRACT RATES (US DOLLARS)
(US DOLLARS)
ROOM OCCUPANCY
MEAL
UNIT SEASON SGL DBL TRP SGL DBL TRP
PLAN
(X) (XX) (XXX) (X) (XX) (XXX)
01/01/19
SENTRIM – 94 125 N/A BB 140 210 275
BOULEVARD 31/12/19
01/01/19
SENTRIM
– 75 105 137 BB 120 180 235
680
31/12/19
01/01/19
SENTRIM
– 75 105 137 BB 100 135 175
CASTLE
31/12/19
High 120 185 240 190 255 335
SENTRIM Peak
155 245 320 FB 245 325 425
MARA
Low
60 120 156 115 230 300
High 115 154 200 160 215 280
SENTRIM Peak
138 220 286 FB 240 330 430
AMBOSELI
Low
60 120 156 100 195 255
High 115 154 200 160 215 280
SENTRIM Peak
138 220 286 FB 240 330 430
TSAVO
Low
60 120 156 100 195 255
High 115 154 200 160 215 280
SENTRIM Peak
138 220 286 FB 240 330 430
ELEMENTAITA
Low
60 120 156 100 195 255
High
115 154 200 160 215 280
SENTRIM
SAMBURU Peak
138 220 286 FB 240 330 430
Low
60 120 156 100 195 255
EASTER DATES: 19th, 20th, 21st and 22nd April 2019 @ $20 PER PERSON PER DAY
CHRISTMAS SUPPLEMENT WILL APPLY ON 24TH, 25TH, 26TH, 31ST DECEMBER AND 1ST JANUARY
@ $25 per person per day.

SEASON AMBOSELI & TSAVO SAMBURU, MARA & ELEMENTAITA

HIGH 1st Jan – 31st Jan & 1st March - 31st March 1st Jan – 31st March

PEAK 1st Feb – 28th Feb & 1st Jul – 31st Oct & 20th Dec – 31st Dec 1st July – 31st Oct & 20th Dec – 31st Dec

LOW 1st Apr – 30th June & 1st Nov – 19th Dec 1st Apr – 30th June & 1st Nov – 19th Dec
 2019 GROUND PACKAGE RATES

MINIMUM 2 PAX

UNIT SEASON SINGLE PER PERSON CHILD/REN CHILD/REN PACKAGE INCLUDES

SHARING
SHARING OWN ROOM

ONE NIGHT PACKAGE

 One Night Full board

accommodation
HIGH 205 175 88 130  Return Airstrip Transfers
 Mini game drive enroute to the
SENTRIM lodge
PEAK 245 210 105 158  PM game drive on 1st night
MARA  AM game drives on day Two
 Mini game drive enroute to airstrip
Extra Lunch @ US$ 25 per person
LOW 138 138 68 100

TWO NIGHTS PACKAGE

 Two nights Full board

accommodation
HIGH 410 350 175 265  Return Airstrip Transfers
 Mini game drive enroute to the
SENTRIM lodge
MARA PEAK 485 415 210 310  PM game drive on 1st night
 AM/PM game drives on day Two
 Mini game drive enroute to airstrip
Extra Lunch @ US$ 25 per person
LOW 275 275 135 200

EXTRA NIGHT

 Full board accommodation

 Return Airstrip Transfers
HIGH 185 158 78 116
 Mini game drive enroute to the
lodge
SENTRIM  PM game drive on 1st night
MARA PEAK 220 188 85 128  AM/PM game drives on day Two
 Mini game drive enroute to airstrip
Extra Lunch @ US$ 25 per person

LOW 125 125 58 86

TERMS AND CONDITIONS

The above rates are quoted in US Dollars and include all statutory taxes. In the event of any
appreciation of the Kenya Shilling of over 5% against the US$, or any changes in applicable taxes,
Sentrim Hotels & Lodges reserves the right to adjust these rates accordingly. These rates should not be
distributed to any 3rd party agent, on-line travel or hotel booking websites.

PAYMENT TERMS

CASH BEFORE CHECK IN

a) Default in payment may result in the Agent’s clients being refused admittance to the Hotels and
future confirmed bookings being released without notice until payment are made.
b) Returned Cheques
Should a cheque be issued by the agent be returned by the bank for any reason the agent shall
replace the cheque within twenty four hours. The Agent shall also pay any bank charges for the
Returned Cheques charged by the bank. Failure to replace the returned cheques will constitute
a default of this agreement.

DAY ROOM USE

We shall charge _75%_ of the applicable room rate. Day room use is up to 6.00pm after which full
normal room rate will apply. This is applicable to Sentrim 680, Sentrim Boulevard and Sentrim Castle
only.

HALF BOARD REDUCTION

H/B reduction will be US$ 5 per person. This applies to the lodges only.

EXTRA MEALS AT ALL THE PROPERTIES

a) Lunch US$ 25 per person
b) Packed lunch boxes: US$ 20 per person
c) Dinner US$ 25 per person

FAMILY HOUSES
These are sold as single units and child policy does not apply.

SINGLE ROOM POLICY

Maximum single rooms will seven (7). Any additional single rooms booked will be charged at double
room rate. (For Lodges only)

CHILD POLICY – UPTO 12 YEARS OLD

a) One child up to 5 years sharing with one or two (2) adults FOC
b) One or two children sharing with Two (2) adults; each child 50% of per person sharing rate. Maximum
of 2 children
c) One child sharing with one adult, child at 50% and adult at ½ of double
d) One or more children in own room; 75% of room rate
e) One adult sharing with two children; each child 50% of per person sharing rate and adult at ½ of
double.
f) One adult sharing with two children: each child 50% of per person sharing rate and adult at ½ of
double.

FAM TRIP RATES

30% off contract rates will be offered to TO/TA who wish to visit any of our properties for a FAM trip
subject to availability.

TOUR LEADER
- For every 15 paying guests, 1 Tour Leader is FOC as long as it is pre-booked and this will be
subject to availability.
- For groups less than 15 pax, we shall extend 30% discount off the contract rates for the Tour
leader as long as it is booked and confirmed and this will be subject to availability.

GROUP DISCOUNTS – FROM 15 PAX

a) 15 – 30 pax we shall extend 5% off the contract rates.

b) 31 – 45 pax we shall 10% off the contract rates.
c) 45 and above – we shall extend 15% off the contract rates.

CIRCUIT DISCOUNTS

Circuit Discounts shall apply for any one of the following:-

a) All five Sentrim Lodges plus Sentrim 680 and either Castle or Sentrim Boulevard: 15% off the
contract rates.
b) All five Sentrim Lodges: 12.5% off the contract rates.
c) Any three Sentrim Lodges and either Sentrim 680 or Sentrim Boulevard or Sentrim Castle: 10%
off the contract rates.
d) Any three Sentrim Lodges: 7.5% off the contract rates.
e) Sentrim Amboseli and Sentrim Tsavo or Sentrim Elementaita: 5% off the contract rates.

CANCELLATION POLICY

Should a reservation be cancelled or number of days booked reduced or number of guests reduced, the
following charges will apply:
Sentrim 680, Sentrim Boulevard and Sentrim Castle Royal

a) 100% of the total net value of the booking/s for cancellation within 24 hours from date of
reservation.

b) 100% of the total net value of the booking/s In case of no-show

Sentrim Amboseli, Sentrim Mara, Sentrim Tsavo, Sentrim Elementaita and Sentrim Samburu.
High Season – 21 days

a) 100% of the total net value of booking/s if cancelled /No. of pax reduced /duration of stay reduced
within 48 hours.

b) 100% of the total net value of booking/s in case of no show

c) 50% of the total net value of booking/s if cancelled /No. of pax reduced /duration of stay reduced
between 2 - 7 days

d) 25% of the total net value of booking/s if cancelled / No. of pax reduced / duration of stay reduced
between 7 - 14days

e) 10% of the total net value of booking/s if cancelled / No. of pax reduced / duration of stay reduced
between 14-21 days

Peak Season: 30 days

a) 100% of the total net value of booking/s if cancelled /No. of pax reduced / duration of stay reduced
within 4 days.

b) 100% of the total net value of booking/s in case of no show

c) 50% of the total net value of booking/s if cancelled /No. of pax reduced / duration of stay reduced
between 4 - 14days

d) 25% of the total net value of booking/s if cancelled /No. of pax reduced / duration of stay reduced
between 14 – 21 days

e) 10% of the total net value of booking/s if cancelled / No. of pax reduced / duration of stay reduced
between 21 - 30 days

Low Season: 7 days

a) 100% of the total net value of booking/s if cancelled / No. of pax reduced / duration of stay reduced
within 48 hours.

b) 100% of the total net value of booking/s in case of no show

c) 25% of the total net value of booking/s if cancelled / No. of pax reduced / duration of stay reduced
between 2 - 7 days

CONFIDENTIALITY

This contract is confidential to the agent and Sentrim Hotels & Lodges. The Agent shall not in any
circumstances divulge this agreement or its contents to any other person.

MISCELLANEOUS

Any Amendments to this contract shall be valid only if made in writing and signed by the Agent and
Sentrim Hotels and Lodges. The waiver of any of the terms on any occasion shall not be deemed a
waiver of such terms and conditions for any further occasion. All notices to be served shall be sent to
the address of the party to be served as specified herein. This agreement shall be governed by the laws
of Kenya.

FORCE MAJEURE

Definition of "without liability": When stated in any provision of this Agreement, "without liability"
means that there will be no liquidated damages, attrition fees, cancellation fees, rental charges, service
charges, or any direct, consequential, compensatory, special incidental damages or any other damages
or amounts of any nature whatsoever.
 
Should events beyond the reasonable control of Sentrim Hotels & Lodges, including but not limited to
(1) acts of God, (2) war, including armed conflict, (3) strikes or labor disputes at the Hotel, (4)
government regulation or advisory (including travel advisory warnings), (5) civil disturbance in the
country, (6) terrorism or threats of terrorism in Kenya substantiated by governmental warnings or
advisory notices, (7) curtailment of transportation services or facilities which would materially affect
clients from checking into our hotels, (8) disaster, fire, earthquakes, (9) unseasonable extreme inclement
weather in Kenya, (10) shortages or disruption of the electrical power supply causing blackouts or other
essential utilities in Kenya, or (11) any other cause reasonably beyond the parties' control (collectively
referred to as "occurrences"), making the event commercially impracticable, impracticable to perform,
illegal, or impossible to fully perform under this Agreement as the Parties originally contracted.  In such
case the affected Party may terminate this Agreement, without liability, upon written notification.   In
addition, should the client(s) cancel reservations because of reasons over which they have no control,
Sentrim Hotels & Lodges shall appropriately reduce, without liability to client, any obligation by client(s)
or the individual which otherwise would be required in any manner under this Agreement.  Notice under
this provision may be given at any time in advance provided that the notifying party has met the
requirements of this provision.

FROM SENTRIM DATE FOR DATE

 HOTELS &
LODGES
NAME RAJNI SHAH SIGNATURE NAME SIGNATURE

TITLE CHIEF TITLE

EXECUTIVE
OFFICER