Professional Documents
Culture Documents
Ha Huynh
Michael Morris
statement outlines the company's ideal future position. Simply put, a vision is a perspective on
how the future will be. Companies can have many perspectives, but they or she must have the
conviction that they are correct and communicate that perspective throughout the organization.
Which leads us to mission statements. To illustrate, Steve Jobs is considered a visionary because
his perspective came true. His perspective years before the iPhone was first introduced in 2007
was that "Mobile devices will become as important as the computer is today". Contrast this to
Steve Ballmer's perspective where he believed that "Most software development will occur for
desktop, servers, and the internet. Mobile devices will not become as important as the computer".
In Microsoft's defense, Ballmer was not wrong in his first statement. He just didn't see a mobile
device and the apps that could be built for them. He didn't foresee how mobile apps were just as
The mission statement that expresses why the given business exists, how it contributes to the
vision. Mission might not necessarily depict what company does right away, it might be slightly
future-oriented intent, but not too far in the future (maybe 1–5 years), otherwise it becomes a
vision and company loses any ground. Great mission statements are that present a common
purpose that people can aspire toward. Nike is famous for its mission statement "to bring
inspiration and innovation to every athlete* in the world (*If you have a body, you are an
athlete)". That's because not only is it an inspiring statement, but we can also relate to it, because
Nike has also included each and every one of us as the target of its mission statement.
It is important of companies to have the value statement to succeed in long run and to have a
strong corporate culture. The value is defined as a principle or belief that a person or
organization views as being of central importance. Values in a company come from the owner.
They are principles which guide how a company will function, how people within the company
will behave and what systems the company follows. The values may not be directly linked to
profits, but it helps in long run as. A company may have “customer service” as its value and this
is something that should reflect on every aspect, as service to customer, dealing with customer
issues, dealing after sales service with customer, and not only by sales person but every person in
organization i.e. right from peon, reception to all other staff should deal with customers as per
that value, and the systems, processes and environment should encourage this core value of
"customer service".