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August 30, 2021
Global oil and gas markets are poised between two competing drivers — rising pressure
to decarbonize energy provision and increasing demand for energy in developing
economies. Executives must find new ways to maintain competitiveness and growth.
“The unique stresses of 2020 have elevated three business imperatives for 2021:
optimizing business performance, creating new capabilities and strengthening
technology foundations,” says Simon Cushing
(https://www.gartner.com/en/experts/simon-cushing), Senior Director Analyst, Gartner.
“The 10 key trends in this report, individually and in combination, reflect reformation of
the industry in the face of complex growing challenges.”
CIOs who understand these trends can enable breakout performance that will
differentiate them and their organizations in the months ahead.
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According to Gartner, 85% of CIOs in the oil and gas industry have assumed responsibility
for creating a change-enabling technical platform and 79% are working to build a
stronger change leadership culture in IT. CIOs will need to reorient themselves toward
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value delivery by introducing service delivery models that replace cost-based IT siloes
with value-based IT products.
Digital twins are trending because of their capacity to improve the performance of
business assets. Digital twins improve operational efficiency, prevent downtime, reduce
maintenance and maintenance costs, and allow for more effective collaboration between
experts and operators.
“CIOs need to have a strong, but appropriately balanced, voice in managing these
partnerships,” says Cushing.
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and roadmap the development of AI capabilities.
Read more: 5 Habits of Organizations With Successful AI
(https://www.gartner.com/smarterwithgartner/5-habits-of-organizations-with-
successful-ai/)
While remote operations are now well established, oil and gas CIOs must focus on
increasing adoption of technologies like augmented reality and machine vision, cost-
effective wearable location devices and increased connectivity on sites.
Oversupply of crude and decreased demand during 2020 hit the global oil and gas
industry hard, and the result was mass layoffs across the US as cash flows reduced. The
need for digital workers is a fairly new phenomenon for this sector and finding
appropriately skilled talent is even more challenging. CIOs will need to reengineer the IT
operating model to offer tangible career development based on premium digital skill sets,
thereby attracting the right talent to the industry.
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These organizations need to provide a hybrid IT operating model that balances new and
traditional capabilities against a continuously evolving set of business priorities. This will
include reskilling the IT workforce, accelerating digital transformation, improving
cybersecurity performance and establishing a composable computing landscape for
agility.
This article has been updated from the July 2019 original to reflect new events, conditions
and research.
*Note that some documents may not be available to all Gartner clients.
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