Human Resource Management 2021-03-16

HCMC University of Technology & Education

Faculty of Foreign Languages

Unit 1
HUMAN RESOURCE MANAGEMENT
Introduction to HRM
Lecturer: Tin T. Dang, PhD
Email: tin.dang@hcmute.edu.vn

Outline
1 Importance of HRM

2 Line and staff aspects

3 Human resource department 4 Performance system

Practice – Benefit – Measurement
4 Performance work system

5 Trends shaping HR

4. Performance work system: Effective practices 4. Performance work system: Effective practices
▪ Employment security ▪ Information sharing
▪ Selective hiring ▪ Contingent (pay-for-performance) rewards
▪ Extensive training ▪ Transformational leadership
▪ Self-managed teams/decentralized decision making ▪ Measurement of management practices
▪ Reduced status distinctions ▪ Emphasis on high-quality work.
5 6

Developed by Tin T. Dang, PhD Page 1

Human Resource Management 2021-03-16

4. Performance work system: Effective practices 4. Performance work system: Effective practices

Discussion Discussion
You need to recruit a new employee. The applicants As a HR manager of a garment company, what type of
capable for the position do not accept the benefits that contract (long term, short-term, or on-call) that you
the company offers. Those who accept the offer are would offer to the factory workers if the number of
believed to be incapable for the job. As a HR manager, orders that you can receive is fluctuating.
what would you do?
7 8

4. Performance work system: Benefits 4. Performance work system: Benefits

▪ Generate more job applicants ▪ Produce more qualified applicants per position
▪ Screen candidates more effectively ▪ Hiring based on validated selection tests
▪ Provide more and better training ▪ Provide more hours of training for new employees
▪ Link the pay more explicitly to performance ▪ Conduct more performance appraisals.
▪ Provide a safer work environment
9 10

4. Performance work system: Effective practices 4. Performance work system: Measurement

Showing the quantitative standards, or metrics the firm
Discussion uses to measure HR activities

To improve the employees’ skills, you ask them to take

part in a training program. Many of them do not take Measuring the employee behaviors resulting from
SCORECARD
part in the program seriously. Consequently, the these activities
training effect is very limited. Explain the problem and
suggest some solutions. Measuring the strategically relevant organizational
outcomes of those employee behaviors
11 12

Developed by Tin T. Dang, PhD Page 2

Human Resource Management 2021-03-16

5. Trends shaping HR - Challenges

competition

changing cost

5 Trends shaping HR
workforce pressure

HRM
technology restructuring

globalization

14

5. Trends shaping HR - Challenges 5. Trends shaping HR - Challenges

Job shifts
Discussion
Reducing the number of existing employees
What are some of the cost-reducing strategies that you Difficult to attract and retain employees with different capabilities
would like to use if your software production company
would like to increase profits by cutting cost? Skill shortages

Inadequate supply of workers with the skills needed to perform the

emerging new jobs

15 16

5. Trends shaping HR - Challenges 5. Trends shaping HR - Challenges

Global management
Global workers
Integration of global operations, management, and strategic
Expatriate: Citizen of one country working in a second country and
alliances
employed by an organization headquartered in the first country
Host-country national: Citizen of one country working in that
Legal & political factors country and employed by an organization headquartered in a
second country
Many nations function under varied legal and political systems Third-country national: Citizen of one country working in a second
HR professionals have to conduct comprehensive reviews of the country and employed by an organization headquartered in a third
political environment and employment laws before beginning country
operations in a country
17 18

Developed by Tin T. Dang, PhD Page 3

Human Resource Management 2021-03-16

5. Trends shaping HR - Challenges 5. Trends shaping HR - Challenges

Global development Technology
Strategy, People, Complexity, Risk Improving the efficiency of the administrative HR
functions and reducing costs
Changing workforce Helping in strategic HR planning
▪ Racial/ethnic diversity Supporting recruitment, selection and training
▪ Gender in the workforce Contributing to organizational performance through
▪ Aging workforce collection and analysis of HR-related data
▪ Growth in contingent workforce
19 20

5. Trends shaping HR - Challenges

Discussion
How would technology change the functions of HR in
the following industries? HRM
▪ Retail More discussions are on the LMS!
▪ Construction
▪ Banking Tin T. Dang, PhD

21

Developed by Tin T. Dang, PhD Page 4