Independent University

School of Business and Entrepreneurship

MBA 509
Human Resources Management;
Autumn Semester 2020
Lecture 1
 Professor
Dr. M. Nazmul Amin
ALA Scholar

Experience/Research
❑ Degrees
❑BSc Ag (Honours)
❑MS in Agronomy
❑Master in Public Policy & Management (Monash Business School, Australia)
❑PhD in Business & Economics (Monash Business School, Australia)
❑ACBA (IBA, DU)
❑ Research areas
• Strategic Management
• Performance Management
• Compensation Management
• Human Resource Management
• Change Management
• Corporate Governance
Knowing each other
 Student consultation

• Room: google meet;

• Email: nazmul.aminsbe@iub.edu.bd
• Consultation Time:
• Sundays Before and after the virtual class;
E-mail
• Anytime
 Unit objectives
❑ Define the purpose and the range of activities associated with the
area of human resource management (HRM);
❑ Develop an understanding of HRM in the context of environment
including the national and international legal obligations and
globalization;
❑ Examine the issues related to performance evaluation and
management, and compensation and benefits;
❑ Develop an understanding of employee training and development
and career planning and development;
❑ Review labour-management relations and promotion of safety and
health of the employees;
❑ Analyse and evaluate the strategic contribution that can be made
by the HR function; and
❑ Broadly understand the HR challenges businesses are facing in the
21st century
 ASSESSMENT AND MARKS DISTRIBUTION

Types of Evaluation Nos. Due date Weight

Class attendance & participation
Class Performance [General
Discussion + Quizzes]
Research Report: Individual
work [Business Case
Development] [Maximum 7000
words with APA format]
Mid-term Examination
Final Examination
100%   10%
4 20%
1 3rd January 2021 20%
1 Official Examination 20%
Period (week 7)
1 Official Examination 30%
Period
 Assessment details
Research report Evaluation Criteria
• Structure;
• Content;
• Referencing;
 Assessment details
Research Report (Individual): Business case
development
Please select one case from the following cases and
answer the questions at the end.
1. A Platform Business in Bangladesh.
2. An Insurance Company (national or multinational)
doing business in Bangladesh.
3. A Paint and Coatings Company (national or
multinational) doing business in Bangladesh.
4. A Real Estate Company in Bangladesh.
 Assessment details
Research Report (Individual): Business case
development
Questions
1. What are the HRM problems and issues facing your
selected company/Industry? (This includes a brief introduction to the
case analysis)
2. What sort of HRM approaches do you think need to
be taken to ensure ongoing strategic competitive
advantage?
3. What HRM challenges will [your chosen
company/industry] face in the 21st century? Critically
discuss.
 Assessment details
Research Report (Individual): Business case
development…
The suggested contents for the report are:
Report preliminaries (title page, table of contents and
executive summary);
1. Introduction;
2. Body of Report;
3. Conclusion;
4. State your recommendations (based on the discussion
above);
5. Explain (briefly) the implementation of your
recommendations;
 Plagiarism
❑Must be your own work
❑Sources must be acknowledged properly
Today’s Learning Objectives
• Technology and Organization;
• Define & discuss:
• Human resource management;
• HRM practices & company performance;
• Personnel aspects of a Manager’s Job;
• Responsibilities of HR departments;
I am convinced
that the best
learning takes
place when the
learner takes
charge.

Seymour Papert
 ‘Competent people can work
miracles even with small
resources and draw wealth out of
barren land’ (Hammarskjold, 1956)
WORK SMARTER, NOT HARDER!
 “For the first
time we are
preparing
learners for a
future we
cannot clearly
describe.”

- David Warlick
 The Future...?
• 1989: ‘The future is multi-media’
• 1999: ‘The future is the Web’
• 2009: ‘The future is smart mobile’
• 2012: ‘The future is pervasive tech’
Pervasive technology means..

Anytime/Anywhere-->Any Device --> Any Network --> Any Data

 The Future...?

• 2017 &… Humanoid Robot &…

 Sophia the Robot has become the first humanoid
citizen
o The world’s first “robot citizen”, Sophia, has been
granted a passport in Saudi Arabia.
o Sophia the Robot was designed by Hanson Robotics.
o She said “AI is good for the world”.
o Capable of thinking.
o The arrival of Robot, garment industry, & the future
oEnvoy embraces Robotic tech to raise standards,
output.
o Worries about premature industrialization.
 A Wisconsin company will let employees use
microchip implants to buy snacks and open doors

oA Wisconsin company Three Square Market is going

to offer employees implantable chips.
oTo open doors, buy snacks, log in to computers, &
use office equipment.
oIs not trackable & only contains information you
choose to associate with it.
oDoes not have GPS capabilities.
oNear field communication (NFC) chips are already
used in a couple of workplaces in Europe.
 One Step Closer to Lifelike Robots
o Columbia University has developed a 3D-
printable synthetic soft muscle, a one-of-a-
kind artificial active tissue with intrinsic
expansion ability that does not require an
external compressor or high voltage
equipment as previous muscles required.
oThe new material has a strain density
(expansion per gram) that is 15 times larger
than natural muscle, and can lift 1000 times its
own weight.
 Bangladesh gets affordable
automation with ‘Cobots’
o Universal Robots (headquartered in Odense,
Denmark), the leading manufacturers of advanced,
light weight collaborative robotic arms, will be
expanding their operations in Bangladesh.
o On 19 Dec. 17 the launch of Universal Robots in
Bangladesh was held at The Westin.
o Collaborative robots or 'Cobots‘ are light - weight,
easy to use robotic arms;
o The manufacturers are worried that automation will
lead to increased unemployment.
The Office is Everywhere World
Focus on People!
 Take our 20 best
people away, and I
will tell you that
Microsoft would
become an
unimportant
company
Bill Gates, CEO of Microsoft in Fortune,
November 25th, 1996
Defining Human Resource Management
Define Human Resource Management
• HRM… is the process of acquiring, training,
appraising, and compensating employees, and of
attending to their labour relations, health and
safety, and fairness concerns. (Dessler, 2011)
• … Is concerned with a holistic approach towards the
management of people working in an organization,
who contribute to the achievement of
organizational objectives. (Agarwala, 2007)
• … the policies, practices, and systems that influence
employees’ behaviour, attitudes, and performance.
(Noe, et al., 2009)
Human Resource Management Practices

Organisational
performance

Induction
Introduction Employee
Job Analysis Training & Relations
to HRM Development Performance Compensation
And
& Design of Recruiting Selection Management Management
And
work Strategic
Work Life
HR Planning Talent
Balance
Management
 Personnel aspects of a Manager’s Job
❑Conducting job analysis;
❑Planning labour needs & recruiting job candidates;
❑Selecting job candidates;
❑Orienting & training new employees;
❑Managing wages & salaries;
❑Providing incentives & benefits;
❑Appraising performance;
❑Communicating;
❑Training & developing managers;
❑Building employee commitment;
 Responsibilities of HR Department
Function Responsibilities
Analysis & design of Work analysis; job design; job descriptions
work
Recruitment & selection Recruiting; job postings; interviewing; testing; coordinating use of
temporary labour
Training & development Orientation; skills; training; career development programs

Performance Performance measures; preparation & administration of

management performance appraisals; discipline
Compensation & Wages & salary administration; incentive pay; insurance; vacation
benefits leave administration; retirement plans; profit sharing; stock plans

Employee relations Attitude surveys; labour relations; employee handbooks; company

publications; labour law compliance; relocation & outplacement
services
Personnel policies Policy creation; policy communication; record keeping; HR
information systems
Compliance with laws Policies to ensure lawful behaviour; reporting; posting
information; safety inspections; accessibility accommodations

Support for strategy Human resource planning & forecasting; change management