Professional Documents
Culture Documents
For,
Submitted in partial Fulfilment of
The requirement for the Degree of
1
Declaration
We, the undersigned students of TYBBA (Sem.V), hereby declare that Online Summer
Report (OSR - 501) prepared by us on below mentioned companies are the result of original
investigation carried out by us and also is the result of our hard work and compliance of all
the policies and guidelines framed by the University as well as our College. We also declare
that this report has been created by us and has not been published anywhere else other than
Roll
Name of Student Name of Sector Name of Company Signature
No
Date:
Place: Surat
2
Acknowledgements
We express our deep sense of gratitude to Director Mr. Deepak Vaidya, the director of SDJ
International College and Veer Narmad South Gujarat University, Surat for allowing us
to carry out such Online Summer Report as part of curriculum for the betterment of our
knowledge enhancement.
Next, I wish my heartfelt thanks to I/c. Principal of this college Dr. Aditi Bhatt, who
always motivate us to fulfil our dreams and lead us in the direction of growth. She has given
her valuable inputs for effective completion of this project
We also thank to our teacher and mentor Dr. Heta Desai, who guided us in preparing
throughout the project journey. Her constant help, guidance and continuous teaching has
given me so many inputs on academic as well as non-academic front.
I would also like to thank Mr. Sanjay Bhatt, Librarian, with the effort of whom, we could
get the insights and learning from past years reports.
Lastly, we would like to thank all of them who has directly or indirectly helped us in making
our Summer Internship Report possible.
3
Chapter 1: INFORMATION ABOUT AUTO COMPONENTS
SECTOR
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Auto component picture :-
Challenges: -
i) The Chinese market: potential opportunity and risk
ii) The connected car: industry Evolution or transformation
iii) Increased competition: how can automakers find growth
iv) Balancing the demands of technology and government
v) Globalization and consolidation of platforms etc.
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1.4 SWOC ANALYSIS OF THE SECTOR:-
The Indian auto-components industry is set to become the third largest in the world by 2025. Indian auto-
component makers are well positioned to benefit from the globalisation of the sector as export potential
could be increased by up to US$ 30 billion by 2021.
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The Automotive Component Manufacturers Association of India (ACMA)
Rear-view mirrors
Car bumpers
Dashboards
Door trims etc….
Canisters
Alloy wheels
Lighting 4wheeler
Wheel cover etc..
Cordless tools
Wood and metal cutting
machine
Masonry drilling
Taps and dies etc,
Space
Defence & aerospace
Other segments of marine
Civilian nuclear etc……
Brake parts
Mild steel air Dryer
Semi truck parts
Anti locked braking system
etc..
1.8 SUMMARY: -
The Automotive industry in India is leading in many segments- primarily in Passenger Cars, Utility
Vehicles, Vans and two Wheelers.
The rapidly growing auto market in India is expected to reach USD 300 by 2026.
The Compound Annual Growth Rate (CAGR) of the industry stood at 13% over the period FY 2013-
14 to FY 2018-19.
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With increasing vehicle parc in India, the aftermarket in 2018-19 raised by 9.6% to USD 10.1 Bn
from USD 9.2 Bn in 2017-18.3
Various sub-sectors of the Automobile component industry in India are engine parts, drive
transmission & steering parts, body and chassis, suspension and braking parts, equipment, electrical
parts and others such as fan belts, die-casting and sheet metal parts.
8
Chapter 2:COMPANY’S PROFILE: -
2.1 MOTHERSON SUMI SYSTEM LTD.: -
MSSL Faridabad 1
NAME AND LOCOATION OF OTHER
Kila No. 12/2/2,20/1/2,21/1/2/3,Sarai Khawaja, Amar Nagar,
BRANCHES: -
Faridabad-121003, Haryana, India.
[2] A collaboration with Tokai Electric Co. (now SWS) in 1983 led to the incorporation of Motherson Sumi
Systems in 1986, primarily as a wiring harness manufacturer. The company was listed in 1993 on BSE and
NSE in India. It is also a leading supplier of plastic modules and components in Europe and India.
[3] It is currently the largest auto parts provider in India and was listed among the Fab 50 companies of India
by Forbes magazine.
[4] It has been ranked No. 1 auto ancillary in India for seven consecutive years by Fortune India 500.
[5] The Motherson Group is ranked 21st among global automotive suppliers by Automotive News.
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2.1.2 Founder &promoter: -
Motherson Sumi Systems Ltd. is a joint venture between Samvardhana Motherson International Ltd of India
and Sumitomo Wiring Systems Ltd.
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2.2 MINDA INDUSTRIES LTD :-
FOUNDED: - 1958
FOUNDER: - LATE SHRI SHADI LAL MINDA
HEADQUARTERS: - GURUGRAM
PRODUCTS: - FUEL HOSES, SENSORS, ACTUATORS,
ETC……
REVENUE: - RS. 2.24TCR…
NAME AND LOCOATION OF OTHER P O NAKHROLA VILLAGE NAHARPUR
BRANCHES: - KASAN, GURUGRAM
B-65/ WAZIRPUR INDUSTRIAL AREA,
DELHI
A-35, MIDC WALUJ AURANGABAD.
37, RAJASTHAN UDYOG NAGAR, DELHI
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2.2.2VISION STATEMENT:
It is “TO be a dynamic, innovative, and profitable global automotive organization for emerging
market as the preferred supplier and employers to create value for all Stakeholders.
Minda Industries, incorporated in 1992, is engaged in the business of manufacturing switches and batteries
for 2/3 wheelers and off–road vehicles. The company is the flagship company of the Minda Group. it
commands more than 70% market share in the 2/3 wheeler segment in India.
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2.3 BOSCH LTD: -
13
SWOT ANALYSIS OF THE BOSCH LTD
MTAR Technologies is a leading precision engineering solutions company engaged in the manufacture
of mission critical precision components with close tolerances (5-10 microns), and in critical assemblies,
to serve projects of high national importance, through its precision machining, assembly, testing, quality
14
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control, and specialized fabrication competencies, some of which have been indigenously developed and
manufactured.
It primarily serves customers in the clean energy, nuclear and space and defence, sectors
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( Other information about company):-
We are a leading national player in precision engineering industry engaged in the manufacture of
mission critical precision components with close tolerances (5-10 microns),and in critical assemblies, to
serve projects of high national importance, through our precision machining, assembly, testing, quality
control.
16
2.5.2 Vision Statement:
The vision statement for WABCO Holdings Inc is its strategic plan for the future – it defines what and
where WABCO Holdings Inc Company wants to be in the future.
The vision statement for WABCO Holdings Inc is a document identifying the goals of WABCO
Holdings Inc to facilitate its strategic, managerial, as well as general decision-making processes.
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Chapter 3: Finance Department.
3.1 Trading and Profit and Loss Accounts
Profit and Loss Account for the year ending march 2021.
(Figures in Rs. Crores)
MOTHER-
MINDA MTAR WABCO
Particulars/ SON BOSCH
INDUSTRIES TECHNOL- INDIA
Companies SUMISYSTEM LTD.
LTD. OGIES LTD LTD
LTD.
Sales 57,370 6,374 9,716 246 1,864
Expenses 53,011 5,649 8,528 163 1,658
Operating
4,359 725 1,189 83 206
Profit
OPM % 8% 11% 12% 34% 11%
Other Income 579 49 (-268) 1 39
Interest 511 74 14 7 2
Depreciation 2,926 375 341 13 90
Profit before
1,500 325 565 65 152
tax
Tax -5% 31% 15 29% 32%
Net Profit 1,039 207 482 46 104
EPS in Rs 3.29 7.60 163.43 - 54.72
Dividend Pay-
46% 11% 70% 40% 20%
out %
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3.2 Balance Sheet
(Figures in Rs. Crores)
2. P.B Ratio: - Companies use the price-to-book ratio (P/B ratio) to compare a firm's market
capitalization to its book value. It's calculated by dividing the company's stock price per share by its
book value per share (BVPS).
3. Dividend Yield Ratio: - Dividend Per Share/Market Value Per Share. In the simplest form
of calculation, you can take the amount of dividend per share and divide it with the market value per
share to get the dividend yield ratio.
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4. E.P.S Ratio: - Earnings per share or EPS is an important financial measure, which indicates the
profitability of a company. It is calculated by dividing the company's net income with its total number of
outstanding shares. ... It is considered to be a more expanded version of the basic earnings per share
ratio.
5. Sales Growth Ratio: -The sales growth rate measures the rate at which a business is able to increase
revenue from sales during a fixed period of time.
8. Profit Growth Ratio: -To calculate revenue growth as a percentage, you subtract the previous
period's revenue from the current period's revenue, and then divide that number by the previous
period's revenue. So, if you earned $1 million in revenue last year and $2 million this year, then your
growth is 100 percent.
9. Net Profit Margin Ratio: -Net profit margin is net profit divided by revenue, times 100. It tells
you what portion of total income is profit.
10. COF Ratio: -COF Rate means the cost for each Lender of funding its pro rata share of Eurocurrency
Loan (from whatever source and using whatever methodologies as such Lender may select in its reasonable
discretion) at such times as a LIBOR Screen Rate or any local screen rate is not available for the applicable
Interest Period and the Agent cannot determine a comparable replacement
BOSCH LTD: -
1. Vocational training.
2. Health, hygiene & education.
3. Neighbourhood project.
WABCO LTD: -
1. Road safety.
2. Training for driver of hazardous cargo.
3. Carriers.
4. Environmental responsibility.
5. Community development.
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3.4ACCOUNTING PROCEDURE: -
A. Basis of preparation
1.The Standalone Financial Statements have been prepared on accrual and going concern basis.
2.New and amended standards adopted by the Company
Definition of material
Definition of a business
COVID-19 related concessions
Interest Rate Benchmark Reform
C. Revenue recognition
1. Revenue from operations
2. Other income
D. Income tax
Income tax expense comprises current tax and deferred tax. Current tax is the tax payable on the
taxable income of the current period based on the applicable income tax rates.
E. Government grants
Government grants are recognised at their fair value where there is a reasonable assurance that the
grant will be received and the Company will comply with all the attached conditions.
H.Trade receivables
Account’s receivables are listed on the balance sheet as a current asset.
I. Employee benefits
1. Benefit plan.
2. Contribution plan.
3. Short-term and long-term employee benefits.
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3.5 A LISTED COMPANY: -
1. MOTHERSON SUMI SYSTEM LIMITED:
Date of listing: - SEPTEMBER 09, 1993
BSE code: - 517334, NSE code: - MOTHERSUMI
3. BOSCH LTD: -
Date of listing: - January 8, 1999
BSE code: - 500530, NSE code: - BOSCHLTD
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Chapter 4: Marketing department
4.1 LIST OF PRODUCTS & SERVICES: -
MOTHERSON SUMI SYSTEM LTD.
Motherson Sumi Systems, including its subsidiaries and JVs is one of the leading manufacturers of
automotive wiring harnesses, mirrors for passenger cars and a leading supplier of plastic components
and modules to the automotive industry.
Vision Systems-Motherson is one of the leading global suppliers of vision systems to the automotive
industry and the product range includes interior mirrors, exterior mirrors and camera-based detection
which it supplies to almost all major OEMs. Vision Systems is aided by strong vertical integration and
provides full-service solutions to its customers.
Modules and Polymer Products-The develops and produces a highly diversified product range
from simple plastic parts to highly integrated systems and modules, supplying to OEMs globally. The
group also exhibits capabilities in mound design, tooling and elastomer processing.
Metal Products- The division offers an array of products like cutting and gear cutting tools, cabins
for off-highway vehicles, sheet metal parts, clutches for car AC compressors as well as coating services
to a wide spectrum of industries.
Technology & Software-The division focuses on technology and innovations and sustains the
digital foundation of the group’s global operations. It also caters to external clients from different
industries globally. This division thinks beyond the current capabilities and has a futuristic approach in
understanding industry trends and providing solutions.
Aerospace-Motherson offers global solutions to the aerospace industry segment, by providing
integrated solutions.
Health and medical- The division work towards realizing this by providing products, solutions and
services that help people manage and improve their health, and enable people to access affordable care
of the highest quality.
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MINDA INDUSTRIES LTD.
We use advanced technical skills to develop and produce rubber and plastic
products in four areas. In a system that covers all steps in manufacturing, from
materials development to production and processing, we continue to introduce
high value-added products that raise the performance of automobiles.
Alternate Fuel Systems:
1. Minda Westport technologies limited.
2. Minda Emer Technology Limited is a leading manufacturer of Alternate Fuel Systems,
headquartered in Manesar, Haryana. It is a 50:50 Joint Venture between EMER spa, Italy and
Minda Industries.
Air Filtration Systems & Canisters:
1. Roki Minda Company (P) LTDROKI Minda Co. Private Limited is a Joint Venture between
UNO MINDA and Roki Co. Limited of Japan.
Lighting 4Wheeler:
Founded in 1980, Minda Industries Limited - Lighting Division is one of the leading automotive
lamps manufacturers in India, developing new technology affordable products for two, three, four-
wheeler and off-road vehicles.
OTHER PRODUCTS LIKE:
1. HORNS,telematic & connected car solutions, controllers, sensors, brake hoses,
body sealing.
BOSCH LTD: -
products and services in your car, at home, or at work. BOSCH technology shapes many
areas of life.
Mobility:
Bosch develops innovative solutions that facilitate new mobility offerings. Whether for private or
commercial vehicles, multimodal transportation services, fleet management, or smart transport
infrastructure, Bosch brings together vehicle technology, the data cloud, and services to offer complete
mobility solutions.
At home:
Bosch offers you individual solutions for your home to make life a bit easier every day.
Ex: - home appliances like washing machine, oven, Refrigerator, blender, kettle, iron, etc.
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Industry and trades:
Bosch offers innovative products and services for industry and trades.
EX: - drive and control activity, energy and building solutions, engineering and business solutions,
power tools for professionals, security solutions.
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4.2 NUMBER OF CUSTOMERS/ OVERSEAS CUSTOMERS: -
MOTHERSON SUMI SYSTEM LIMITED: -
NISSAN, JMC, RENAULT, VOLVO, TATA MOTORS, HYUNDAI, HONDA, LANDROVER,
JAGUAR are the customers of our company.
BOSCH LTD: -
BOSCH ltd is work around 440 subsidiaries and regional companies in approximately 60 countries.
Customers like Samsung, AEG, AMAZON, FESTOOL, ELECTROLUX, METABO,
WHIRLPOOL, PHILIPS etc.
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WABCO INDIA LTD: -
Its customers include Ashok Leyland Tata Motors Vehicle Factory (Jabalpur) Bharat
Earthmovers Volvo Sutlej Caterpillar Eicher Motors Swaraj Mazda Force Motors
Mahindra & Mahindra Tata Cummins (Engines).
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Growth: -
The product satisfies the market. In this stage, a product gains acceptance from the part of consumers and
businessmen. Sales of the product increase. Profit also increases. This is the stage where competitors appear along
with substitute products in large numbers.
Maturity: -
A Slowdown in sales growth because the product has achieved acceptance by most potential buyers, profit stabilize or
decline because of increased competitor. The sales slowdown creates over capacity in the industry.
Decline: -
When sales start declining, buyers go for newer and better products. This is because of many reasons’ technological
advances, consumer shift in taste, increased competition etc. at this stage, the product cannot stand in the market,
many firms withdraw from the market, when sales and profits decrease.
STRATEGIES IN PLC: -
The company adopts rapid penetration strategy because, the market is unaware of the product, most
buyer are price sensitive and already there are strong competitor in the market.
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4.5 MARKET SEGMENTATION: -
There are a variety of ways of segmenting the market for cars. Remember that market segmentation
should be focused on consumer groups and their needs, not on the class of car. These types of cars are
product solutions designed to meet the needs of specific consumer segments.
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MOTHERSON SUMI SYSTEM LIMITED:
(1) Precise Audience Segments for Increased Engagement
(2) Maximize Return-On-Effort and Accelerate Conversions with Intent Scores and Shared Metrics
(3) Measure Impact with Multi-Touch and Prescriptive Attribution for Better Results
(4) Track every marketing, sales, and customer success interaction for full prospect and customer
journey visibility, using single-touch, multi-touch, prescriptive attribution, or a combination of
all of them. Powered by advanced machine learning, unifies, and maps lead and contact data to
give you actionable insight and knowledge on what drives revenue.
BOSCH LTD: -
(1) Specialized in electrical and engineering equipment the company is headquartered in Stuttgart and
the Bosch’s parent company is Robert Bosch GmbH founded by Robert Bosch in 1951.
(2) The company is the world’s largest supplier of the automotive equipment. The IT-enabled services
supplemented by the IoT (Internet of things) and automation across different industries is what
driving the businesses of the group.
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4.7 PRICING METHODS: -
(1) Volume Based Pricing:BOSCH keeps volume-based pricing for large volume components like
sparkplug. For higher volume products, the price per unit of component is decreased. This is
achieved through economies of scale in technology. It has a high operating leverage which makes
volumes, the key driver to its profitability
(2) Market Skimming: Market skimming is done for its SPM (Special Purpose Machines). These
machines are customized product of BOSCH. Every client has different technical specification for
SPMs.
(3) Economy Pricing: A very familiar pricing strategy with retailers and wholesalers. Economy pricing
is a basic, low-cost marketing method.
(4) Demand Pricing: Demand pricing is also called demand-based pricing, or customer-based pricing
(5) Price Skimming: Also called the skim-the-cream pricing. This pricing strategy is used by
businesses with a strong competitive advantage.
(6) Competitive Pricing: Also called the strategic pricing. Competitive pricing is a method that uses
the prices set by other businesses (i.e. the competition). More or less using competitor’s price to
price your own products. Give or take a little percentage to fit what your product or service is worth.
(7) Discount Pricing: A pricing strategy that offers products and services at a reduced price. Discount
prices can come in the form of seasonal discounts, loyalty rebates, et cetera
WABCO LTD: -
1. LUCAS-TVS LIMITED are exported M.v. parts, compressor in Canada.
2. Shah AUTO SYNDICATE are exported auto parts: msp 3/84 WABCO kit in China.
3. SHRIRAM are exported piston of car & bike in France.
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Chapter 5: HUMAN RESOURCE DEPARTMENT
5.1 Recruitment & selection process
Recruitment is merely a blue print for human activity and requires people in order to
function. The mere passage of time causes some people to grow old, to retire, to die or to become
incapable. Seasonal and cyclical fluctuations in business cause a constant ebb and flow in the
work force. Hence employees constantly need to be replaced.
Usually Auto Components Company are hiring the employers by many ways like management
consultants, employment agencies, advertisement, educational institutions, labour contractors,
television newspaper and via recommendations.
Recruitment is a core function of human resource management.
PROCESS: -
Carrying out the job analysis (job description, job specification, job evaluation)
Selection To select mean to choose. Selection is the process of picking individuals who have relevant
qualifications to fill jobs in an organization. The basic purpose is to choose the individual who can most
successfully perform the job from the pool of qualified candidates.
Purpose: The purpose of selection is to pick up the most suitable candidate who would meet the
requirements of the job in an organization best, to find out which job applicant will be successful, if
hired. To meet this goal, the company
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Points of selection process: -
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BOSCH LTD: -
Electro mobility, Combustion engines, Cyber security, Artificial Intelligence, Functional Safety,
Vehicle Networking and other topics.
Our expertise for your system
When it comes to our training portfolio, we attach great importance to high quality, the inclusion of
current topics and interesting subjects, and ensuring the program has a clear structure.
Our modular automotive training courses and seminars on the subject of vehicle connectivity and
networking range from the one-day basic training course to the four-day intensive seminar.
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5.5 Employee safety mechanisms
MOTHERSON SUMI SYSTEM LIMITED: -
It is the right of all employees to have safety in the workplace. ... Well-implemented safety
measures keep employees safe and also protect industrial equipment. It is the responsibility and
duty of employers to protect their employees and keep them safe.
In accordance with the Factories Act 1948, an occupier of an establishment has to ensure the
health, safety and welfare of all the workers while they are at work in the factory. ... The proposed
OSH Code repeals and replaces 13 labour laws relating to health, safety and working conditions.
BOSCH LTD: -
SUSTAINABILITY We accept that our actions must accord with the economy, the ecology, and
the responsibility we take for the community at large, also with a view to future generations.
RESPONSIBILITY It is the task of all associates to help prevent the endangering of people and
the environment, It is a leadership task to recognize such dangers, to evaluate them, and to
undertake appropriate actions. We actively promote and support consultations on work safety
issues with BOSCH employees and, if available, their employee representatives
PROCESSES we design processes to ensure that - wherever economically feasible - people's
health and safety have priority and that effects on the environment are kept to a minimum. We are
prepared to cope with emergencies. This is also the spirit in which we cooperate with suppliers of
goods and services. CONTINUOUSIMPROVEMENT we review our processes and our
behavior on a regular basis, just as we measure their effects on people and on the environment.
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MTAR TECHNOLOGIES LTD: -
It is not possible to measure the effects of human casualties. They can have grave consequences for
employees and their families and friends as well.
This is why workplace safety and health measures are necessary. They are essential for the well-
being of employers and employees alike.
The feeling of assurance that one has, knowing that he will return safely from work, is more
significant than anything else.
There are occupational safety and health risks in every company. Factors affecting workplace
safety include unsafe working conditions, environmental hazards, substance abuse, and workplace
violence.
To combat these risks, employers should create strategies that ensure and promote safety in their
workplaces.
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5.6 Specific HR policies
Many HR policies are use in AUTOCOMPONENTS like: -
Recruitment Policies
New Regular Staff Employee Orientation
Staff Retention
Attendance and Leave Policies
Grievance Handling
Drug/Alcohol Abuse
Employee Relations
Personal Debts
Performance Evaluation
Feedback and Coaching
Insurance Policy
Termination Policy
BOSCH LTD: -
It pays special attention to competence management and filling up of executive positions in
growth regions, special entry programs to attract qualified university graduates and applicants
with professional experience.
Train and develop the younger generation of apprentices/ engineers who are the future skilled
technicians and managers.
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MTAR TECHNOLOGIES LTD: -
(1) At-will employment.
(2) Anti-harassment and non-discrimination.
(3) Employment classifications.
(4) Leave and time off benefits.
(5) Meal and break periods.
(6) Timekeeping and pay.
(7) Safety and health.
(8) Employee conduct, attendance and punctuality.
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(1) Establish Performance Standards: The appraisal process begins with the establishment of
performance standards. The managers must determine what outputs, accomplishments and
skills will be evaluated.
(2) Communicate Performance Expectations to Employees: Once the performance standards
are established, this need to be communicated to the respective employees so that they come
to know what is expected of them.
(3) Measure Actual Performance: In this stage, the actual performance of the employee is
measured on the basis of information available from various sources such as personal
observation, statistical reports, oral reports, and written reports.
(4) Compare Actual Performance with Standards: IN this stage, the actual performance is
compared with the predetermined standards.
(5) Discuss the Appraisal with the Employee: The fifth step in the appraisal process is to
communicate to and discuss with the employees the results of the appraisal.
BOSCH LTD: -
A grievance is any displeasure or sensation of unfairness having a link with one's employment
situation which is taken to the attention of management.
If you are good at those topics then there are various leading companies that offer job roles like
Manager - HR Grievance & Employee Relations, Insurance Co Payroll, Employee
Relations Manager, Essel Prepack - Manager - Human Capital and there are many other
companies and roles along with this.
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MTAR TECHNOLOGIES LTD: -
Points of Grievance handling process: -
(1) Acknowledge
(2) Dissatisfaction
(3) Define the Problem
(4) Identify and Collect the Facts
(5) Carry out Analyze and Decide
(6) Timely Action
(7) Taking Decision
(8) Implementing the Decision
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Chapter: -6 Productions/Operations
(Manufacturing industry)
6.1 Raw-material used
Company’ Mother-son Minda Industries MTAR WABCO INDIA
s name: Sumi Systems Ltd TECHNOLOGIES LTD
Ltd LTD
Raw- Fiber Fiber Magnesium Fiber
material Plastic Plastic Titanium Steel
used: raw glass steel Alloy Aluminium
steel aluminium Iron Iron
copper rubber Fiber Copper
brass Plastic Rubber
iron Steel
glass Copper
rubber Aluminium
lamps and Brass
led lights glass
air intake
manifold
(plastic)
6.2 Turnover
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6.3 Plant Location
Noida - Faridabad -
Uttar Pradesh – India Haryana – India
Gurgaon - Manesar -
Haryana – India Haryana - India
Registered Office-Unit 705, C Wing, ONE BKC, G Block, Bandra Kurla Complex, Bandra
East,Maharashtra – IndiaPhone: 61354800
Email: investorrelations@motherson.com
Internet: http://www.motherson.com
Company Layout
Motherson sumi system ltd. Process layout
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6.6 Machines/Equipment used
Transmissions flywheels
gearbox cases engine locks
transmission housings piston rods
engine cylinder heads wheels
aluminium drive housings water pumps
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Step 1- The automobile assembly plant represents only the final phase in the process of manufacturing an
automobile, for it is here that the components supplied by more than 4,000 outside suppliers, including
company-owned parts suppliers, are brought together for assembly, usually by truck or railroad.
Step 2-On automobile assembly lines, much of the work is now done by robots rather than humans. In the
first stages of automobile manufacture, robots weld the floor pan pieces together and assist workers in
placing components such as the suspension onto the chassis.
Step 3-The body is built up on a separate assembly line from the chassis. Robots once again perform most of
the welding on the various panels, but human workers are necessary to bolt the parts together. During
welding, component pieces are held securely in a jig while welding operations are performed.
Step 4-The body and chassis assemblies are mated near the end of the production process. Robotic arms lift
the body shell onto the chassis frame, where human workers then bolt the two together. After final
components are installed, the vehicle is driven off the assembly line to a quality checkpoint.
Production process- A production process is the method of using economic input or resources, like
labour, capital equipment or land, to provide goods and services to consumers.
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Sales and Marketing- Your Sales and Marketing strategy is your plan for reaching, engaging, and
converting target prospects into profitable customers. It's the charter that guides Marketing and Sales in their
daily activities, helping them clarify shared objectives and how to achieve them.
Administration and General - Administrative processes are the office tasks that are required to keep a
company humming along. Administrative processes include human resources, marketing, and accounting.
Basically, anything that entails managing the information that supports a business is an administrative
process.
Accounting and Finance- Financial accounting is a specific branch of accounting involving a process of
recording, summarizing, and reporting the myriad of transactions resulting from business operations over a
period of time.
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Enhance Product quality
Compliance with Industry Standards
Customer Satisfaction and Retention
Reduced Time-to-Market
Reduced Overhead Expenses
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Minda Industries Ltd
It keeps costs down, for starters. A product that's lacking in quality control, especially in the
automotive industry, can trigger expensive recalls. Products that are dangerous can cause car
accidents and be hazardous to drivers.
Quality control can also spot problems before the product is marketed to consumers, leading to
better releases. It can ensure that these products meet industry standards for some components, like
the exhaust and emissions systems, meeting the right standards is essential.
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distributes 12 major product categories with wide distribution network of over 800 Business Partners,
12000+ Retailers & 6000+ Mechanics.
special processes such as painting and surface treatment under one roof.We are equipped with one
of the best manufacturing facilities in Asia.
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(Service industry)
Bosch India Ltd.
1. Core service:
Its operations are divided into four business sectors:
Mobility Solutions,
Industrial Technology,
Consumer Goods,
Energy and Building Technology.
As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and
connected mobility.
2. Supplementary Services:
All Bosch Car Service workshops employ the latest test techniques and digital information systems. This
ideal combination ensures systematic vehicle diagnosis and qualified repair work.
3. Role of employees:
Employees play a pivotal role in building an atmosphere of trust, confidence, and loyalty among your
customers.
Every member of the team has an opportunity to contribute to creating a compelling customer
experience, or one that fails to deliver on your brand promise.
To ensure employees are continuously focused on improving the customer experience, your customer-
centric management philosophy must flow down forcefully from senior leadership through middle
management and directly to employees.
4. Equipment used:
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5. Distribution channel:
Distribution strategy in the Marketing strategy of Bosch –
The Company is the global supplier of technology & services and generates 53 % of its sales from Europe
market. ... Bosch distributes its products through a network of own sales team, distributors, resellers, e-
commerce sites and associates.
The company operates with more than 440 subsidiaries and regional companies in 62+ countries. Bosch
distributes its products through a network of own sales team, distributors, resellers, e-commerce sites
andassociates.
6. Service process:
develop innovative business models based on the latest technology in order to create an inspiring brand
experience for your customers.
Discover how to move your business forward with our tailored Customer Experience, Mobility, Monitoring
and Business Services – bringing you closer to your customers and making you more effective in the face of
competition.
7. Quality maintenance:
Our exceptional quality can be defined as the sum total of first-class products, professional service and the
satisfaction of customer expectations. Our Bosch Car Service workshops make their customers welcome, do
a professional job and have the vehicle ready for collection on time.
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8. Specific operation policy:
(a) Basis of Preparation:
Bosch Car Service stands for exceptional quality. Our quality management system guarantees excellent
standards at every Bosch Car Service workshop.
9. Service pricing:
1. Value pricing: Value-based pricing means setting a price customer are willing to pay based on the
perceived value to them of your product or service — not on the cost of providing it. ... The basic idea is to
set a price that's based on what your customers are willing to pay.
2. Market segmentation pricing: A service marketer charges different prices to groups of customers for what
are perceived to be different quality levels of service, even though there may not be corresponding
differences in the costs of providing the service to each of these groups.
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Chapter 7: CONCLUSION
The company has shown a good revenue growth of 25.84% for the Past 3 years.
The company has a good cash flow management; CFO/PAT stands at 1.80.
3. BOSCH LTD
BOSCH is one of the MNC company.
The company has a strong degree of Operating leverage; Average Operating leverage stands at 8.
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5. WABCO INDIALTD
WABCO diverse portfolio of superbly engineered products servers all truck categories from light
to heavy-duty.
Company has been maintaining healthy ROCE of 21.53% over the past 3 year.
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