Site Failure Note – Must be Returned/Packed with Faulty Unit

Date Replaced at Site (YYYY-MM-DD) Product Number R-State Serial Number Type of Node/System
13/9/2021 KRC 161 280/1 R2H D16A569463 RUS 02 B3
Prepared (Field Service Technician) Service Provider Country Customer/Operator Name RMA Reference (if known)
ERICSSON UAE Etisalat

Fault Situation (tick one of below boxes) Fault Category (tick one of below boxes) Unit Failure (tick one of below boxes) LED Status (tick one of below boxes)
✔ 1. In operation (temp = 0-35°C) ✔ 1. Functional failure ✔ 1. Stable failure 1. Red LED lit
2. In operation (temp > 35°C) 2. Mechanical damage, cannot be installed 2. Intermittent failure 2. Red LED flashing
3. In operation (temp < 0°C) 3. Installation damage 3. Cyclic failure (repeated after time) 3. Yellow LED lit
4. Installation in normal rollout 4. Transport, packing material damaged 4. Statistical/KPI failure 4. Yellow LED flashing
5. Installation in upgrade/extension 5. Wrong quantity 5. Failure remains after hard reset 5. Green LED lit
6. Software upgrade of node/product 6. Wrong product 6. Fault remains after power Off/On ✔ 6. No LED lit
7. Redeployment of used equipment 7. Unit returned unused 7. Suspected/Pro-active replacement
0. Other, describe below 0. Other, describe below 0. Other, describe below 0. Other, describe below

NOC Work Order Reference Fault Code/Alarm ID/Slogan (from NOC) CSR Reference (if applicable) Failure Verified Only Replacement

No Yes ✔ No Yes ✔

Pre-defined Fault Descriptions, Tick only ONE Fault Description and/or Free Text field
Dead On Arrival (DOA) Fault Descriptions MINILINK Fault Descriptions Radio (GSM) Fault Descriptions Generic Products Fault Descriptions
1. DOA, wrong product 1. BER 1. RF loop test fault 1. Software cannot be loaded
2. DOA, water damage 2. Hardware error 2. PA saturation 2. Power problem
3. DOA, mechanical damage 3. HCC 3. Synchronization/link failure
4. DOA, connectors damage 4. LOS (Loss of Signal) 4. TX failure
5. DOA, cosmetic/appearance 5. RCC 5. RX path imbalance/VSWR
6. DOA, no power/do not power up 6. RX frequency 6. TX/RX Communication Fault
7. DOA, software cannot be loaded 7. TX frequency 7. Software cannot be loaded
8. DOA, unit fails installation diagnostic 8. RF input level 8. Power supply problem
9. DOA, node/system fails diagnostic 9. RF output level 9. High temperature 9. Unit returned in unknown status
0. DOA, generate alarm 0. RX AFC 0. Unit returned as confirmed OK

No Pre-Defined Fault Description applicable, Field Service Technician to describe below with free text using capital letters in English:
Faulty RRU

SFN ID (when registered): LZF 084 84/1 R3B