Unit 7.

4
It can all be done online
Learning outcomes:

 Discuss about online transactions.

 Write a formal online message.

Review
 UNIT 7.4
It can all be done online
WORK IN SMALL GROUPS
Online banking

Which of these operations do you do online?

 Buying insurance
 Buying a travel ticket
 Online banking Paying a bill /
 Paying a Bill using a credit card
buying insurance  Using a credit card
SESSION 4: VOCABULARY – ONLINE OPERATIONS
Elaborate three sentences using the following words. You may use more than one word
in your sentences.
 PIN number
 email address
 user name
 security question
 log in
 save
 e-tickets
 touchscreen
 bank account number
 password

ON CANVAS
LISTENING SKILLS

ONLINE OPERATIONS:
buying insurance - online banking - paying a Bill
using a credit card – buying a travel ticket

buying a travel ticket

Conversation 1: ______________________
paying a bill
Conversation 2: ______________________

using a credit card

Conversation 3: ______________________

AUDIO ON CANVAS
LISTENING: New ways of doing things

You download the tickets from the

website to your phone
yes
by credit card

key in the account number and the amount

by printing a receipt or looking at your account details

monthly
monthly
to your email address
AUDIO ON CANVAS
SESSION 4: TALKING ABOUT HOW SOMETHING WORKS
Write a short description/ story about something you do online, either
in your personal life or in your studies. Then write a comment on one
or two of your friends’ descriptions/ stories.

ON CANVAS
A formal online message

Read the online message from a

bank to its customers. What’s the
purpose (a-c) to the letter?
A formal online message
a
Look at the features of a formal
c communication (a-e). Underline and label the
parts of the message that match the features

a. A subject line
e b. The job title of the sender
c. No personal name of the recipient
d. The way the sender has written their name
e. No verbal contractions

d
b
A formal online message

Underline the parts of the letter that give this

information:
Writing Skill: Being clear and precise
IS THIS INFORMATION CLEAR AND PRECISE?

I´m going to put the form in the post for you, probably this
week if I have the time.
It´s not clear.
It is also longer than it
needs to be.

HOW CAN I MAKE IT CLEAR AND PRECISE?

I´m going to put the form in the post for you, probably this
week if I have the time.
send you
I will send you the form as soon as possible.
 Send you the form as son as possible

airport check-in will not be available

now apply

bikes are no longer allowed on trains

the insurance company with your change

of address.

opening hours will improve our service to customers

WRITING

ON CANVAS
 METACOGNITION

03/04/2020 ENGLISH IV 16
REFLECTING

What did I learn today?

How will I use my new
learning?
Do you have any questions/
doubts?
ENGLISH IV 4/3/2020 17
 Reference:

[1]Helen Stephenson, Lewis Lansford & Paul Dummett (2016). Keynote

(Split B) – Upper Intermediate (1era edición). 2017:National Geographic
Learning - Cengage Learning.
Thank you !