CHECK LIST - GENERAL STORE

NO ACTIVITIES REMARK
FOOD ITEMS QTY Available Not Available
1 MAKANAN KALENG

2 DAGING, IKAN, PRODUK UNGGAS

3 BERAS

4 GULA, TEPUNG,

BUMBU-BUMBU KEMASAN (BOTOL,

5
JERIGEN, ETC)

6 MINYAK GORENG

7 SELAIN DARI JENIS ITEM DIATAS

BEVERAGE ITEMS QTY Available Not Available

1
MINUMAN KEMASAN NON ALKOHOL

2
MINUMAN KEMASAN ALKOHOL

3
PRODUK TEH DAN KOPI

4
SELAIN DARI JENIS ITEM DIATAS
GENERAL ITEMS QTY Available Not Available
1 GUEST SUPPLIES
2 CHEMICAL SUPPLIES
3 ELECTRICAL SUPPLIES
4 PRINTING & STATIONARY
5 ENGINEERING SUPPLIES
6 GAS LPG
7 SOLAR GENSET
8 PLUMBING & HEATING
9 KITCHEN SUPLIES
10 SELAIN DARI JENIS ITEM DIATAS
 HOW TO DO

FOTO ATAU FOTOKOPI MASING-

MASING BINCARD/KARTU STOCK
DAN COCOKAN DENGAN
FISIKNYA BILA COCOK DI TANDA
TANGANI BERSAMA PIJ DAN WR

HOW TO DO

FOTO ATAU FOTOKOPI MASING-

MASING BINCARD/KARTU STOCK
DAN COCOKAN DENGAN
FISIKNYA BILA COCOK DI TANDA
TANGANI BERSAMA PIJ DAN WR

HOW TO DO

FOTO ATAU FOTOKOPI MASING-

MASING BINCARD/KARTU STOCK
DAN COCOKAN DENGAN
FISIKNYA BILA COCOK DI TANDA
TANGANI BERSAMA PIJ DAN WR
 CHECK LIST - ROOM DEPARTEMENT

NO ACTIVITIES

BELL DESK QTY

1 All desktops operational

2 PMS system is operational on all desktops

3 Printers are working

4 Luaggage tags

5 Taxi cards

6 Bell storage is well lit and painted

CONCIERGE QTY

1 All desktops are operational

2 PMS system is operational on all desktops

3 Printers are working

LOYALTY OPERATIONS QTY

Loyalty Manager to ensure Front Office back office,

1
and/or hotel dashboards on performance (e.g.
occupancy,ARR etc.) includes Elite Appreciation and
Enrollment goals

Loyalty Manager to review and refresh the hotel’s

2 current VIP amenity standards, Surprise & Delight
program, Redemption Stay member experience, etc.
 To ensure hotel’s stay processing is on track, e.g.
confirm/ clean up stays not processed prior to closing,
3 validate/ update PMS configuration based on issues
identified, check multi-day monitoring standard is
adhered to, confirmation stay files are submitted, etc.

FRONT OFFICE AREA

Ensure all associates (e.g. MOD) are authorized to handle

1 master hard keys or master key cards retrieve them from
the DOR, Director of Loss Prevention, or GM

Schedule duty roster of all associates in the department.

2 Coordinate and submit information to DHR to inform all
associates

Ensure all electrical equipment (computers, photocopy

3 machines, key making machines, credit card machines,
etc.) are operational and synced

4
Ensure that guest lockers are audited and check lost and
found inventory according to closing stock

5 All desktops are operational

6 PMS system is operational on all desktops

7 Printers are working

8 Credit card machines (EDC) are installed and operational

9 Passport scanning machines are installed and operational

10 Money counting machine is installed and operational

11 Key card machines are installed and operational

12 Background music is installed in the lobby

13 Safety deposit box room is set-up

HOUSEKEEPING AREA

1
Master/Floor keys or cards are ready and kept in a
cabinet with lock.
2 All keys / cards are labeled with number or code.

3 Master keys / cards in/out procedure are trained and

documented.
4 Filing system are ready.
5 Lost and Found room is set up with shelves / cabinet.
6 Door lock system in the lost and found room is functioning
properly.
7 Mini bar storage room is cleaned and organized
8 All mini bar items are placed on the shelves.
9 Door lock system of the mini bar storeroom is function
properly.
10 PMS system is in a place and ready.
11 Internal Communication tools are in place, e.g. working
phone, walkie talkie, etc.
12 Lost and Found record procedure are trained and
documented.

13 Coordinate all guestroom status in PMS and assess physical

condition with Director of Services/ Housekeeping to ensure
there are no discrepancy in room status

Ensure all departments in the hotel that have access to PMS

14 follows the strict timing of the full system opening in
coordination with FOM and iT Manager

15 Ensure all linen, operating supplies and inventory for guest

rooms are taken from main stores as per par stock

Ensure all Lost & Found records and items are accounted for
16 as per the closing inventory in the presence of a
representative from Finance

Ensure all electrical equipment (computers, photocopy

17 machines, key making machines, credit card machines, etc.) is
operational and synced

Ensure all associates (e.g., MOD) authorized to handle master

18 hard keys or master key cards retrieve them from the DOR,
Director of Loss Prevention, or GM
19 Ensure all minibar items are taken back from main storage
and placed in rooms as per requirement
20 Place all food items including tea/ coffee supplies in the
rooms as per requirement
21 Place all wet and dry amenities in the rooms as per
requirement
GUESTROOM
1 All bathrooms are run water from tape
2 All drainages are cleaned and in good condition
3 All electronic appliances are tested
4 All lighting are tesed and in good condition
5 All rooms are free of odor
6 Rooms status are updated on PMS according to the actual
status. E.g. VC/ OOS/ OOO
GUES FLOOR PANTRIES QTY
1 All drainage is cleaned and in good condition
2 All pantries are organized. Amenities are placed in acrylic
boxes with labels
3
Linens are stocked up (but not overstocked) by par level
4 Par level is set for all linen
5 Door lock system in all pantries functions properly
6 Glass washing machine is in place and is tested
7
Glass washing machine is cleaned and cleaning formula is set
8 Sanitizer room is set up
9
F&B amenities and in-room dining trolley area is assigned
10 Lighting is set to the proper brightness level
11 Air conditioners function properly and are set to the proper
temperature
12 Ensure the vacuum cleaner and cleaning tools are tested,
cleaned and disinfected.

Ensure all pantries and wet and dry storage areas are cleaned,
13 sanitized, and free of debris before opening. Turn on all lights
and machinery in the areas. E.g. linen chute, glass washing
machines, etc.
STORAGE ROOMS QTY
1 Door locks function properly for all storage rooms
2 All storage rooms are cleaned and organized
3 All storage rooms are organized, stocked up by categories
with labels
4
Amenities, chemicals, and machines are stored separately
PUBLIC AREAS QTY
1 All exit doors are cleaned and function properly
2 All trash bins are in place
3 Driveway is impeccable cleaned
4 All drainage is cleaned and free of trash
5 All staircases are impeccable cleaned
6
All fire extinguishers and hose areas are impeccable cleaned
7 All exit doors are cleaned inside out, especially the push bar
and high level
8 All elevators/escalators are impeccable cleaned.
9 All carpets are shampooed and are without stains
10 All floors are polished and show gloss
WASHROOMS QTY
1 All public washroom are cleaned and set up.
2
Drainages in all public washroom are function properly.
3 Hot/Cold water from faucet are function properly and in
proper temperature.
4
Ventilation in all public washroom are function properly.
5 Hand soap/lotion dispenser are in place.
6 Wash cloth/ M-fold paper/hand dryer are set up.
7 Door locks in all public washroom are in place and function
properly.
LAUNDRY QTY
1 All machines are tested and function properly
2 Lighting is in the proper brightness level
3 Air conditioner functions properly and is set to the proper
temperature
4 Drainage is checked and is in good condition
5 Drainage is cleaned and free of trash
6 Emergency hotline with outsourced machine maintenance
company is set up
UNIFORM QTY
1 Uniform shelves / electronic racks are in place.
2 Equipment are installed. E.g. sewing machine.
3 Uniform room is well organized, and all uniform are placed on
the rack/shelves.
LINEN QTY
1 Linen collection area is cleaned and organized
2 Lighting are in the proper brightness level.
3 A/C are function properly and in proper temperature.
4
Linen in/out time schedule are set and well communicated.
5 Linen storage room are cleaned and well set up. All linens are
set up on shelves.
Spa QTY

1 The treatment room is set up with linen, towels, bath robe

and product trolley.
2 The relaxation area provides reading material, music and
blankets.
3 Amenities are set up in treatment rooms
FITNESS QTY

1 Hygiene and cleaning standards are set, and tools are

available.
2 Ensure all electrical equipment (computers, credit card
machines, etc.) is properly
POOL QTY
1 Temperature control facility is in use
2 Ensure safety procedure is set with safety and security
department
3 Ensure Pool cleaning schedule is set, and pool cleaning
equipment is in-house
4 Ensure visible rules and regulations sign
5 Pool equipment is ready for guest use
BEACH QTY
1 First aid box is available.
2 Ensure visible rules and regulations sign
3 Beach wheelchair available to guests that need assistance
with access to the beach.
 REMARK

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Available Not Available
 CHECK LIST - FOOD & BEVERAGE DEPARTEMENT

ACTIVITIES REMARK

KITCHEN QTY Available

1 Ensure clean all equipment according to standards

2 Ensure bakery pastry equipment cleaning

3 Ensure all freezers & fridges is properly functioning

4 Lighting is at the proper brightness level

5 The ventilating system is working well

6 Drainage is clean, free of trash, and has a sink strainer

7
The hot water of the wash basin comes out
within 15 seconds

8
First aid kit is present, fully stocked, and easily
accessible

9
Safety equipment is in place (e.g. fire
extinguisher, fire blanket)

10
Storage in fridges and freezer are Food safety
compliance as per HACCP
11 Ensure all pest control practices are in place
12
Temperatures for fryers, griddle, ovens, and
stoves are calibrated

13
Temperature for the warming drawer for storing
plates is adjusted well

14
Hot box is operational, and temperature reaches
proper level
15 Ensure the storing method is following FIFO
STEWARDING QTY Available
1 Lighting is in the proper brightness level
2 Sewer is well constructed and has no foul smell

3
Ensure sign for corrosive chemical agents is
placed
Washing Machine is tested (few cycles have been
4 run to check temperature, water quality, strainer,
agent concentration)
5 Ensure the circulation of the sink is working
6
Temperature of washing machine reaches the
standard (71 degree)
7
Ensure recycling bins are in place for wet and dry
garbage

8
Drainage is clean and free of trash and has a sink
strainer
9 Storage room has enough shelves

10
Special locations are set for corrosive chemical
agents

11
Ensure different types of plates and cutlery are
stored separately, and give the label properly

12
Chinaware and glassware are not chipped,
scratched, spotted or faded
RESTAURANT QTY Available
1 All floors, walls, and ceilings are in good condition

All lamps/ lighting is operational (e.g. lights can be

2
dimmed)

3 Ensure control panel is easy to operate and buttons

are labeled
4 Air conditioner is functioning and can be set to
desired temperature
5 POS system is operating properly
6 Printers are working
7 Credit Card machines (EDC) is operating properly
8 Ensure inventory of tables and chairs
9 Enough menus food and beverage lists ready
10 Ensure lighting, music, tv is functioning
11 Ensure logbook for PAR stock is established for stored
items
12 Ensure restaurant storage is clean, well-organized and
can be locked
BAR QTY Available
1 All floors, walls, and ceilings are in good condition

All lamps/ lighting is operational (e.g. lights can be

2
dimmed)

3 Air conditioner is functioning and is set to desired

temperature
4 POS system is operating properly
5 Printers are working
6 Credit Card machines (EDC) is operating properly
7 Ensure lighting, music, tv is functioning
8 Ensure inventory of tables and chairs
9 Enough menu beverage lists ready
10 Ensure chillers and freezers are operational
11 Ensure all appliances (e.g. coffee machines, hot water
dispensers, hot box) are functioning
REMARK

Not Available

Not Available
Not Available

Not Available
 CHECK LIST - ENGINEERING DEPARTEMENT

ACTIVITIES REMARK

FIRE & LIFE SAFETY QTY Available

1 Ensure central fire alarm panel is working properly

Ensure all fire pumps (Sprinkler and Hydrant) is

2
working properly
Ensure smoke control (smoke extraction, make up air,
3 dampers and elevator homing etc.) is working
properly
Ensure kitchen with gas cooking equipment is
4
working properly
5 Ensure boiler room is clean and well organized

6 Ensure generator room is clean and well organized

Ensure diesel fire pump room is clean and well

7
organized
8 Ensure all elevator is working properly
MEP SYSTEM QTY Available
Chillers, Cooling Towers, Chilled Water Pumps,
1 Condensing Water Pumps is working properly

2
Auto change over from cooling to heating and
vice versa is working properly
3 Ensure all lights operational
4 Ensure FCU & Thermostat operational
5 Ensure hot water and cold water operational
6 Ensure Lighting, TV, WiFi operational
7 Emergency Lighting working
8 Fire alarm system in auto mode is working

9 Ensure auto transformer is switch on, off working

10 Ensure STP stabilization of parameters is working

11
Ensure sewage Ejection Pumps are in auto mode
is working
REMARK

Not Available

Not Available
 CHECK LIST - SECURITY DEPARTEMENT

ACTIVITIES REMARK

QTY Available

Check all the bollards/barriers/gates at the

1 respective vehicle entrances for 100%
operationality and safety.

Ensure all fire corridors free of obstruction. Fire

exits must be unblocked and unlocked, and Fire
2 Panel & System is 100% function and on Auto.

Ensure logbook for maintain regular patrol for all

area as required by operating threat condition
3 including closed area to be documented

4
Always ensure CCTV and FCC staff are on duty as
per roster

Ensure procedure working properly for all person

entering the building must follow temperature
5 screening and wear masks. Staff entrance and
other major entrance must be disinfected every
shift.
REMARK

Not Available