MESSAGE FROM MANAGING DIRECTOR

Corporate values: COMMITMENT

Core values are deeply rooted norms that guide all Company’s actions; these are the essence of Company’s identity,
fundamentally held beliefs, and are always aligned with the organization's Vision and Mission. With the same zeal,
SNGPL's core principles are the soul of what our organization and employees stand for.
SNGPL’s core values are: Courtesy, Commitment, Competence, Responsibility, and Integrity. These core values
shape the Corporate Culture, influence behavior, help to achieve corporate Goals, and foster long-term growth by
effectively and efficiently responding to external and internal challenges. I, through a series of messages will be
highlighting the importance and essence of each of company’s core values. Being a utility service provider, we lay
emphasis on:  

“Commitment”

We are committed to our vision, mission, and to creating and delivering stakeholder value.

Commitment means being dedicated and engaged towards assigned obligations. It is the psychological attachment of
an employee with his organization as well as a key factor to build employees motivation and confidence to engage
them to exert efforts to bring positive change in corporate culture. A meaningful commitment gives employees a
possible script for how to handle the situation when times get tough by looking towards innovative solutions and
make them persistent and extremely resilient. So, this value acts as a catalyst for cultivating a stable and efficient
workforce. Thus, committed employees prove to be an asset to Company by the virtue of determination to work
hard, high productivity, more constructive, and commitment to follow the vision and mission in order to achieve
organizational goals.

Being engaged and motivated to achieve organizational objectives is expected to be a standard norm here at
SNGPL. However, it has been observed that practical implementation of this value is not seen in employees work
performance. Therefore, in order to improve organizational culture and to gain competitive advantage, employees
must show commitment to their work. Lack of this value has lead to turnover, absenteeism, has escalated negligence
to do assigned duties, reduced productivity and well being of employees. To make this value bountiful for both the
Company and the employees, SNGPL implements Affective Commitment practices in which employees develop a
connection with company, make sure that they fit in and understand that their personal values and goals aligned with
organizational goals and values rather than showing commitment just for the monetary purposes. In order to ensure
the practical implementation of Affective Commitment practices, Company has extrinsically motivated our
employees by providing them benefits like job security, incentives, promotions etc to keep employees satisfied
which demonstrates the organization’s commitment towards the employees well being. So, it is expected from the
employees to reflect work eagerness, show good performance and accomplish assigned goals to optimize
organizational performance and efficiency. Moreover, Employees should rejuvenate the commitment value and
become a long term asset for the progressive growth and well reputation of the Company.

SNGPL management endeavors to create a healthy corporate culture that is rewarding and fulfilling for our
employees. We want to build a conducive workplace environment to improve employee engagement, achieve higher
job satisfaction, happier customers and improved business results. Let us all endeavor to work towards a better and
performance-driven organizational culture built on our core values like commitment!

(ALI J. HAMDANI)

Managing Director

Corporate Values / HR / Organizational Development / Sep 2021