Indev Consultancy

INTERACTIVE VOICE RESPONSE SYSTEM

(IVRS)
 About : INTERACTIVE VOICE RESPONSE
SYSTEM (IVRS)
Interactive Voice Response (IVR) system enable guests to cooperate
with the communication system via phone. IVR is utilized to empower
the caller to recover data from a database, enter data into a database,
or both. IVR systems enable the client to proficiently trade data. An IVR
framework converses with guests following a recorded content. It
prompts a response to the guest and requests that he react either
verbally or by squeezing a touch-tone key and supplies the guest with
data-dependent on responses made utilizing administrative preparing.
Advantages of IVRS
System
• Increased marketing and lead the
board capability.
• Keep track of changes inside a
solitary database.
• Manage drives and deals lifecycle
that quicken ROI.
• Give a top degree of power over
the business.
• Streamlines all business
correspondence.
• Auto Feedback, Reduce bolster
demand costs.