Nurse : “Hello, good morning Ms?

Patient : ”Good morning”

Nurse : “I am Nurse Mike and I am shifted for registration.

what is your name?”

Patient : “My name is Mrs Rita, nurse”

Offering Help

Nurse : “Okay. Mrs Rita what can I do for you?”

Patient : “I have a problem with my stomach”

Nurse : “oh I see, sit down please.”

Patient : “yeah thank you nurse”

Nurse : “What is a problem with your stomach? What is your complaint Mrs? ”

Patient : “Yeah, I have a stomach pain and nausea”

Nurse : “Oh I see, and then Do you want to check your stomach?”

Patient : “Yes, I do nurse”

Telling the patient to registration

Nurse : “Okay Mrs. But before you check your stomach you must doing registration in here.”

Patient : “Okay”

Nurse : “Mrs Rita must fulfill this data to registration, please.”

Patient : “Okay”

“Nurse, I think this data is finished”

Clarifying / Checking the Data

Nurse : “Thank you Mrs, I will check your data”

“Your full name is Rita Andini. Mrs Rita is live in Jalan Gondang Timur 1 no 11 Tembalang?. Mrs Rita is
born at Semarang, Oct 30th 1986 and have marriage.”

Patient : “Yes, sure Nurse.”

Nurse : “Mrs Rita, I am so sorry this data about General Practicioner is unclear for me. What the name
of your General Practicioner?

Patient : “My General Practicioner is dr Burhan Siswoyo”

Nurse : “Okay. And then your Kin is Mr Radit which is your husband, right?”

Patient : “yes, that is true. Nurse, I want to meet dr Furqon for consult about a problem of my stomach”

Nurse : “Okay, the last Mrs Rita choose dr Furqon as consultant”

Patient : “Yes nurse”

Tell the next Procedure

Nurse : “Okay this data is complete Mrs. Now this is your number of registration. And then Mrs Rita can
wait in waiting room”

Patient : “sorry nurse, may I know the waiting room and dr Furqon’s room?”

Nurse : “oh sure. The waiting room from here, you can go straight, and then turn left on first street and
go straight, and then you find the waiting room in the left side of medical ward. And the room of dr
Furqon is in front of the waiting room. If your registration number is called, you can return sign, and so
you can enter dr Furqon’s room.

Thanking

Patient : “oh I see, Thank you for your service nurse”

Nurse : “Yes Mrs Rita. Nice to meet you and I hope you will get well soon”

Patient : “Oh yes nice to meet you too. Okay thank you nurse ”

Nurse : “You’re welcome”