Emsland news

I S S U E 2 0 1 4

TH E MAGAZINE FOR BU SI N E SS PA R TN E R S A N D E M PL O Y E E S
Content Overview – Emsland News – Issue 2014
Preface 3
Highlights 4
5th Emsland Group Symposium 5
“Emsland Innovation Germany“ opening soon 5
New Emsland Group webinar 6
New, highly concentrated nozzle adhesive Emcol KM30 Jet Emsland Group trade fair appearances in 2014 14
successfully introduced to the market 6
Seed Potatoes: The basis for a successful crop 7
National 8
Employee Suggestion System gains momentum 8
Additional steps for Work Health and Safety 9
Results of the 2014 Works Council Election in Emlichheim 9
“Energy Scouts“ apprentice project 10
Current certifications as part of IMS 10
Current status of ERP system implementation 11
Quality that pays off - TQM 12
International 13
Starches registered as utility patents to improve fibrous
material coating compounds 13
Opening Emsland Asia Food Innovation in Bangkok, Thailand 15
People 16
New faces at Emsland Group 16
Future day 2014 for girls and boys 17
Anniversaries 2014 18
Emsland Group Worldwide 19
Imprint 19
carbon neutral
natureOffice.com | DE-267-967697
print production
PREFACE
Dear business partners and co-workers,
two facts are sufficient to account for the extreme marginal
conditions in the current fiscal year 2013/14. Last fall saw the
smallest potato harvest in Europe for decades, and, from
the end of May 2014 in the Wietzendorf factory, we will be
processing residual quantities of this crop into starch!
This has by necessity been reflected in our activities on the
market. Right from interim allocations to the final, current
spurt to meet our budget.
A good pricing discipline has allowed the price of potato
starch to peak above that of grain starch by as much as € 250.
It is now a matter of continuing to stabilize the price at this
level.
It remains to be seen what effect the heterogeneous solutions
adopted by individual countries will have with regard to their
decoupling from subsidies. The fact is that the Emsland Group,
together with the two other German starch potato processors,
has the worst position in Europe.
The difference of approx. € 100/t potato starch has forced us
to endure significant losses of market share in non-sensitive
applications and markets.
Which makes it all the more important for us to vitalize our
expanded innovation center as soon as possible, so that we
may implement customer innovations with the very highest
levels of value-added.
The strategy for the next five years has been fixed, and it is
now a question of implementation. The path must be clearly
delineated to allow us to mobilize all the forces available to us.
The movement to high-quality potato products is also placing
intense demands on our company. In the wake of € 40 million
spent in the year 2014/15, the next four years will see a
total outlay of € 80 million for the restructuring of the Group.
The main focus is on the new Emsland-Food plant in Emlich-
heim, which will start producing potato flakes as soon as the
fall of 2014. But resources for improving cost structure and
quality are also flowing into all the other plants, as well as into
the further development of the sites in accordance with our
corporate strategy.
The objective is to stabilize the Group’s EBIT at today´s level
whilst increasing remuneration from potatoes to ensure long-
term supplies of the raw material.
To do this we need our new ERP program, which must of
course be fully functional. Significant progress is already
discernible, and, with the go-live at the Hagenow site on
01.06.2014, all the factories will be on stream. As of the new
fiscal year 2014/15 we will be posting only in the new ERP
program. We will devote the first half of the new business
year to comprehensive optimization; in the second half of the
year we will begin to integrate raw material supplies into the
system.
We thank you for your past support and patience and would
like to ask you for further input to make our processes more
efficient.
The customer is at the heart of our business development; all
divisions have their key accounts firmly in mind and dedicate
their work to the success of our customers.
A prerequisite for this is the efficient and competitive manu-
facture of high-quality products. Security of supply and
high-performance logistics are also basic requirements for
a business partnership in today’s world. We will only get
ahead of the competition if our group of companies can work
together with all the participants in the supply chain to
provide a better service to our customers.
We need to align our organization and subordinate our
thinking and actions to this goal!
We must find ways of compensating for the competitive
disadvantage in starch; this will require us to reduce our costs.
On the other hand, the dehydrated and pea-based product
fields offer abundant potential for an increase in Group sales
to over € 600 million in the medium-term!
Help us seize this great opportunity and make further progress
under the banner of this vision: “Emsland Group - on the way
to becoming a customer-oriented solution developer.“
We are, as always, grateful for suggestions arising from the
following news.
Hubert Eilting Michael Schonert
HEilting@emsland-group.de MSchonert@emsland-group.de
3
4
Highlights
5th Emsland Group Symposium
On June 10th, 2014, it’s that time of year again! The Emsland
Group invites its agencies and representative offices world-
wide to participate in a three-day information exchange.
This will be the fifth time that representatives from all countries
in the Group from the areas of food innovation and technical
specialities will gather together to discuss future projects and
strategic directions. This year, the symposium will be held at
the “Denkfabrik“ conference center at the Riverside Hotel in
Nordhorn. Situated directly on the lake Vechtesee, the hotel
with its adjoining restaurant can not only accommodate a
large number of guests but also offers spectacular views and
great food. The conference rooms also provide the perfect
setting for a professional event.
In addition to new Clean Label solutions and innovative
dehydrated potato and pea products, the experts from
Emsland Group will also be presenting several new product
ideas from the areas of fibres and proteins. The latest product
innovations from the coatings, soups & sauces, snacks and
“Emsland Innovation Germany“ opening soon
The Emsland Group continues to build on innovation. The
group is making a clear statement in this direction with the
construction of an Innovation Center that will be opening
soon in Emlichheim, Germany.
“Emsland Innovation Germany“ will be the new hub for
innovative developments. The building will offer more than
1,000 m2 of space for two technical centers for nutrition
(212 and 118 m2 ), a warehouse for auxiliary materials (52 m2 ),
a walk-in freezer and a walk-in refrigerator (each 12 m ), new
2
office and conference rooms, and a modern showroom.
Illustration 1: Concept of the lounge area of the new “Emsland Innovation Germany“ Center
Illustration 2: Concept of the entrance area of the new “Emsland Innovation Germany“ Center
Illustration 3: Concept of the exterior area of the new “Emsland Innovation Germany“ Center
dairy products divisions on the food application side as well
as paper sack adhesives, glass fiber sizings, building additives
and process water treatments on the technical specialties side
will also be the subject of presentations.
As in previous years, exciting workshops will be held alongside
the presentations at the company’s headquarters in Emlichheim.
The already legendary golf tournament, which takes place
under the name of “Emsland Open 2014“, will once again be a
special highlight this year.
Each evening will finish with a relaxing barbecue and interes-
ting discussions.
The Emsland Group looks forward to welcoming its guests and
hosting a productive symposium from June 10th – 12th, 2014.
The first unofficial opening ceremony of “Emsland Innovati-
on Germany“ will be held on June 10th, 2014 as part of this
year’s Symposium. Our worldwide agencies and representa-
tives will get to take the first look at the new Innovation Cen-
ter at this event. The official opening is planned to coincide
with the company’s “Open House“ in September 2014. All
employees in the group, individuals responsible for external
companies, and our worldwide representatives as well as the
citizens of Emlichheim are welcomed to attend.
The following excerpts will provide a hint as to what’s in store:
5
 New Emsland Group webinar: How to improve food products by a new
generation of dehydrates
After the successful live webinar on the topic “Clean Label -
Trends and Solutions“, which provided extensive insight into
new Empure® Clean Label starches, Emsland Group has another
topic in the works.
Dr. Karl Ludwig Woll is already planning to talk about a new
generation of dehydrated potato and pea products on
June 3rd, 2014. These are special flakes that are produced
without the addition of additives, using a newly developed
and patented physical production process. Dr. Woll’s pre-
sentation will primarily elaborate on the properties and
applications of this innovative potato and pea dehydrate from
our Embalance line.
®
Listeners can register in advance via the link below, just as for
the previous webinar: tinyurl.com/la2e25c
A few aspects in advance:
• As a Clean Label thickening and texturing agent, Em-
balance® can be used in baked goods as well as in meat,
snack or potato products, among other things.
• Embalance® has excellent water absorption properties
New, highly concentrated nozzle adhesive Emcol KM30 Jet successfully intro-
duced to the market
The development of faster and faster machines in recent
years along with the use of special paper (lowest paper
densities, highly porous paper types) and the latest nozzle
application systems have led to a steady increase in the
requirements placed on paper bag adhesives. As the market
leader in this area, the Emsland Group decided to take this
challenge head on.
Based on our decades of experience, state-of-the-art develop-
ment and production systems, and our close cooperation with
leading machine and paper bag manufacturers, we were able
to develop custom solutions for any set of needs.
After extensive testing and trials on-site at our customers pre-
mises, the Emsland Group experts introduced a market-ready,
highly concentrated paper bag adhesive that can be used with
both all newer generation Windmöller & Hölscher (so-called
Photo: Result of older machines
6
and is low in undesirable by-products such as sugar,
asparagine and glycoalkaloids.
• Embalance® can be offered with high fiber as well as low
calorie content and bulk weight.
• In addition to the food industry, the premium pet food
segment is another very interesting market for this
promising new product line.
Emsland Group and Business Review Webinars personally
invite you to the next webinar:
How to improve food products by a new generation of
dehydrates.
Date: June 3rd
Time: 3pm London / 10am New York
Interested parties are also welcome to catch up on the video
or slide show of the previous webinar on the topic of Clean
Label. Simply register at the following link and you will soon
receive the desired presentations: tinyurl.com/q2kctlk
digital pasting) machines and older generation machines. This
nozzle adhesive will be marketed as Emcol KM30 Jet.
Our adhesive has already been successfully tested by renow-
ned paper bag manufacturers in Germany and Italy and fea-
tures numerous positive properties:
• Good solubility
• High solids content
• Short structure
• Good rheology for the nozzles
• Economical / cost-efficient
With this new product the Emsland Group is continuing to
expand its comprehensive product line for paper bag
adhesives and can guarantee customers the ideal solution for
any type of machine.
Photo: Digital Pasting AD 8330
Seed Potatoes: The basis for a successful crop
Crop year 2014 is the second year in a row that members
and raw material suppliers of the Emsland Group have been
offered the opportunity to purchase seed potatoes directly
from the Emsland Group’s raw material department.
In order to meet the increasing demand on the producer
side, Mr. Jan Speulman has been put in charge of planning,
sales and consulting. He receives support from Mr. Christian
Tieben, who is managing logistics, processing and invoicing.
This is meant to ensure that the right amount of the right
varieties at the correct stage of cultivation and sorting size are
shipped to our raw material suppliers: both in 1,250 kg big
bags and as bulk loading.
Seed potatoes are a spring business for which the months
of March and April account for about 90 % of total volume.
This is a very dynamic season, both exciting and hectic at
the same time, in which there is a constant need to reconcile
supply and demand. Every year brings new challenges.
Seed potato propagation is either being carried out by the
Emsland Group itself or contracted out to VO companies
in Germany and the Netherlands. The highest quality seed
potatoes are grown in the north, especially in clay soils
in coastal regions. The subsequent stages of growth are
handled more in the interior, although here too by propa-
gation farms that specialize in healthy growing conditions.
Selecting the right variety is an important matter when it
comes to cultivation. On the one hand, we at the Emsland
Group impose special requirements on the quality of raw
material (percentage of starch and reduced sugar content).
On the other hand, producers too have certain expectations
that the varieties they use on their farms and fields must
meet.
Variety characteristics such as resistance to nematodes, cancer,
Phytophthora infestans and viruses play as importantly a role
as storability, stability, safeness, and resistance to drought.
Photo: On the spot Photo: Variety guidebook
The Emsland Group has set up test plots for observation,
harvesting and evaluation in all growing regions in order to
find out which characteristics the varieties yield in practice.
Exclusivity agreements for certain varieties have been
made with some potato breeders in the Netherlands and in
Germany.
Our variety guidebook “Starch Potato Varieties for 2013“
provides producers with comprehensive information about
each variety.
The experts at the Emsland Group are constantly on the
lookout for new and interesting varieties, but at the same
time these varieties must meet ever higher requirements.
This is certainly not always so easy, considering that breeders
need about 10 years to bring a new variety onto the market.
We therefore already need to know today what will be in
demand 10 years from now. This requires correspondingly
foresighted planning. In addition to this research, we are
also producing mini-tubers in greenhouses at the highest
level. They need another five to seven years of propagation
generations on the field, however, before they are ready for
our producers. Producing what is in demand thus plays an
important role.
Our order forms give raw material suppliers the opportunity
to decide on their seed potato shipments for the next crop
years. This in turn allows us to provide the propagation
planning.
Although the Emsland Group seed potato supply depart-
ment is effectively still under construction, demand and
development are already looking quite satisfactory!
Photo: Products from the field
7
 National
Employee Suggestion System gains momentum
The Emsland Group can look back on very positive develop-
ment in the Employee Suggestion Program.
The financial year 2012/13 saw an almost 600 % increase in
the number of suggestions submitted relative to the previous
year. In the current financial year, too many effective sugges-
tions have been submitted throughout the Group on how to
optimize the processes in the company, for example the
suggestion of June 2013 at the Emlichheim facility submitted
by Mr. Jürgen Velsink in the area of the wastewater treatment
plant. As a result of his suggestion to switch the pH value
adjustment vapor condensate in the pea working season from
hydrated lime to chalk, an irritant substance was replaced with
an unmarked substance. This reduced lime scale in the liner
pond, leading to a reduction in the amount of cleaning work
for his colleagues. This and many other creative suggestions
are already leading to considerable savings and improvements
in working conditions and environmental protection, which
have been duly rewarded.
development. In particular, there are numerous opportunities
to benefit from the Employee Suggestion System in the
optimization of processes and with regard to the means of
communication.
For all future optimization ideas relating to your own area of
work or also other facilities, you can find appropriate idea
cards on the Intranet or request them from the responsible
persons for the individual facilities (see below).
The Employee Suggestion System is a basic pillar of sustainable
corporate development. It increases our competitiveness and
thus helps to secure our jobs.
For the future, too, we hope to benefit from the creative
potential of all the employees in our organization (not only
that of the managers and experts) and thus further develop
the subject of the Employee Suggestion System.

However, the responsible persons still see great potential in

the administrative area, such as management or research and

Organisation Employee Suggestion Program („BVW“)

(as of 01.04.2014)
BVW-Contact: Contact details
Group: Mr. Schulte Tel. 0 59 43 / 81-221 MSchulte@emsland-group.de
Emlichheim: Mr. Schulte Tel. 0 59 43 / 81-221 MSchulte@emsland-group.de
Cloppenburg: Mrs. Tapken Tel. 0 44 71 / 177-282 LTapken@emsland-group.de
Kyritz: Mr. Grube Tel. 03 39 71 / 68-156 JGrube@emsland-group.de
Hagenow: Mr. Fischer Tel. 0 38 83 / 735-258 MFischer@diemecklenburger.de
Wietzendorf: Mr. Schweiger Tel. 0 51 96 / 98 80-35 SSchweiger@emsland-group.de
Wittingen: Mr. Wollschläger Tel. 0 58 31 / 28-251 KWollschlaeger@emsland-group.de
Logistik: Mr. Ballmann Tel. 0 59 43 / 81-626 JBallmann@emsland-group.de

Photo: Jürgen Velsink in front of the liner pond Chart: Employee Suggestion Program within the Group (Effective: March 2014)
200

167
160

120
105
95

80

52 50
40 35 38
27
22 20
15 12
11
4 3 6
0 0 0 0 2
Cloppenburg Emlichheim Wittingen Kyritz Wietzendorf Hagenow ESL

Received suggestions:

business year 11/12 business year 12/13 business year 13/14

8
Additional steps for Work Health and Safety
The topic of work health and safety has become more and
more important at the Emsland Group in recent years and is
now firmly anchored in the Group’s IMS (Integrated Manage-
ment System). A new safety engineer, Ms. Katrin Neumann,
was hired in 2013 to provide an additional impetus to further
drive this topic forward.
The key tasks in this are preventing work accidents, reducing
health risks on the job and preventing job-related illnesses.
Work instructions are a major part of work safety. The
Instructions Manager was revised as a tool to ensure that
operational processes run smoothly. The following topics
were added in January 2014:
• Working with ladders and stepladders
• Working with cranes
• Forklift operators
• Healthy backs (particularly of interest for those who work
in front of computer screens)
These instructions are meant to teach behaviors that are
important for work health and safety.
Results of the 2014 Works Council Election in Emlichheim
Following previous Works Council elections in 2010, voters
were once again asked to cast their ballots on March 4th and
5 , 2014.
th
During those two days, nine representatives were elected to
form the Works Council in Emlichheim. A total of 83 % of the
387 eligible voters exercised their right to vote. Each voter
was asked to cast a minimum of one and a maximum of nine
votes, and the average number of votes per person was 5.2.
During a previous constitutive meeting, Mr. Berthold Reiners
was elected as chairman and Mr. Berthold Lammers was
elected as vice chairman.
In this photo, from left to right: Tanja Veldboer, Berthold Reiners, Peter Bergau, Frieda Eckerlin, Ulla Barth, Herbert Körting,
Berthold Lammers, Jürgen Weggebakker and Armin Harms-Ensink
Furthermore, Mr. Derici, an occupational healthcare profes-
sional from AMZ Nordhorn, began serving as our Company
Medical Officer in January 2014. He also contributes his
expertise towards optimizing our work safety measures.
Several employee discussions on “computer desk jobs“
were held in early March 2014. All of the participants
responded very positively to the opportunity to participate
in health consultation talks with the company physician.
These talks are meant to promote awareness so that
workers can practice healthier work habits.
In addition to the Group-wide training programs (such as
the in-house Dräger training on “clearance measurements
and working with the Dräger equipment“) and projects (such
as “TIL-Transfer for innovative solutions“ on the topic of
future-oriented personnel policies in the food industry), the
Group is asking EVERYONE to help improve work safety - so
that WE can all stay healthy while at work!
The other plants are also due to hold elections this year, but
not all sites have held their Works Council elections yet.
On behalf of the management as well as the newly elected
Works Council, we thank you for the high voter turnout.
Special thanks goes to the Election Board, which did an
excellent job in carrying out this election.
The Works Council will represent the interests of Emsland
Group employees, making it an important committee within
the corporation.
9
9
 “Energy Scouts“ apprentice project
The IHK Osnabrück - Emsland - Grafschaft Bentheim Chamber
of Industry and Commerce has successfully initiated the
“Energy Scouts“ project in the region.
The opening event at the chamber of commerce served as a
platform for 35 apprentices from ten companies in the region to
gather information about the fundamentals of energy technolo-
gy and uncover the potential to save energy. Three apprentices
from Emsland-Stärke GmbH are also taking part. By the end of
the year, they will have developed and implemented their own
operational energy-saving projects. Once the project has been
completed, they will have the opportunity to present their
results in the nationwide “Energy Scouts“ closing event in Berlin.
The “Energy Scouts“ are part of the “Energy Transition Initia-
tive for Small- and Medium-sized Companies“ that has been
organized by the Chamber of Commerce and Industry (DIHK)
and the Federal Ministries for the Environment and Economics.
“More than 15 IHKs throughout Germany are going to start
Current certifications as part of IMS
In 2013 the Emsland Group once again received a number
of comprehensive certifications as part of the group-wide
implementation of IMS (Integrated Management System).
IFS Food / IFS Broker certification was acquired for the site in
Hagenow in April 2014 with the integration of Mecklenburger
Kartoffelveredlung into the Emsland Group.
All starch and food plants were able to re-certify according to
the BRC standard in 2013.
Kosher and halal certifications were also acquired. The plant
in Wietzendorf has been halal certified since 2013. The
plant in Hagenow underwent a review for its current kosher
certification and will apply to expand its kosher certification
to all of its products in the next certification step.
The goal of establishing a matrix system as part of the environ-
Energy Scouts: The photo shows the organizers alongside our three participants, Certificate: Environmental Manage-
Melissa Hagemann, Hannah Thies and Julia Dening
10
10
“Energy Scout“ projects this year,“ explains IHK spokesperson
Juliane Hünefeld-Linkermann. She is very impressed by the
project: “The apprentices learn to come to grips with the situati-
on within the company, as well as recognize and implement the
potential to save energy.“ In doing so, they will also motivate
other employees to handle resources more carefully.
As part of the opening event, speakers Norman Lentzsch from
the Wirtschaftsvereinigung der Grafschaft Bentheim e. V. trade
association and Carsten Mücke of Mücke Energieberatung
gave examples of where to find significant potential to save
energy in business. The next step will involve the apprentices
carrying out interviews at their respective companies and
gathering data about energy consumption. In June, lecturers
will be fielding questions in a Q&A session as part of a practical
afternoon held at the Career and Service Center of the Osnabrück
Trade Association (BUS GmbH). The operational projects in
which the apprentices develop concrete suggestions for saving
energy will follow this event.
mental management certification was reached in 2012. The
site in Wittingen is now also DIN EN ISO 14001 certified. The
plant in Kyritz is expected to receive its certification this year.
There will also be an Ethical Trade audit for the Emlichheim
and Hagenow sites.
The audit will review the following key areas:
• Working conditions
• Wages and working hours
• Health and safety
• Environment
• Management / business practices
These certifications guarantee that the Group will continue to
offer first-class quality in its products and services at all
production sites within the Group.
ment System after DIN EN ISO 14001
Current status of ERP system implementation
With a scheduled switch-over of the systems in the Kyritz
and Golßen starch plants, the beginning of 2014 was all
about ERP introduction.
Following extensive and gradual preparations, as well as
integration tests in which the go-live experiences from
Emlichheim and Wietzendorf were also included, the modern
Infor-systems were implemented successfully. In March and
April 2014, the go-live continued with the food plants at the
sites in Cloppenburg and Wittingen. At the same time as
the switchover at the Cloppenburg plant, the accounting
department at Emsland Food was also completely switched
over. This makes the accounting department the first
department to completely switch over. However, until all of
the plants switch over, many bookings still need to be made
manually.
The next challenges are also already in the starting blocks. The
switchover of the Hagenow plant is planned for June 1 . What
st
sets this apart is the deliveries to food retailers. What’s more,
the switchover of raw materials procurement and the launch of
the new food line in Emlichheim mean we are faced with two
further major challenges.
As there is a lack of time, many elements have been postponed
until an optimization phase in fall 2014. Following the last
go-live, it must once again be considered which measures are
required for efficient working with Blending.
Separate to the future optimization, users can already solve
many problems themselves. It is often helpful here for them
to exchange tips between each other. However, the key
staff, key users and coordinators remain on hand to answer
any questions. With continuous training courses and system
optimizations, we continue to see this large project as a positive
milestone in the history of the Emsland Group.
Go-Live Wittingen
On Monday, March 31st, 2014, the ERP team set off for
Wittingen to assist with the go-live on site. Prior to this, the
inventory takeover had already begun and was successfully
completed in the afternoon. All interfaces were launched and
were waiting to be fed with data. On the Tuesday morning at
6am, the first members of the production and logistics team
were on site to initiate the production and stock control in
Blending with their Wittingen colleagues. A little later, the
other ERP team members came to assist in the lab and in
loading.
The team members discovered optimal conditions: there
was a large, well-equipped room for the team, catering was
provided, and even the sun cooperated, treating the team to
a pleasant 20 degrees. But the best and most important were
the employees in Wittingen, who set to work with excellent
training and motivation - which makes a go-live a sheer joy.
There were minor problems here and there, but it was
possible to resolve them very quickly. The support from
Infor and Emsland IT also provided the foundation for a
good launch.
We would like to offer our express thanks to all our colleagues
in Wittingen and the ERP team for their excellent, friendly
collaboration!
11
 Quality that pays off - TQM

TQM (Total Quality Management) stands for “optimizing
the quality of a company’s products and services in all
functional areas and at all levels with the cooperation of
every employee.“
This is certainly not an easy task for a company as large and
internationally active as the Emsland Group. The complex pro-
cess steps and natural variations in the growth process of raw
materials especially present a particular challenge in this area.
The Emsland Group has compiled a project team that will
systematically address the problematic nature of this task
and tackle this challenge head on. The aim of the Six Sigma
DMAIC process*, which provides a number of methods and
tools, is to establish another basis in addition to the already
existing CIP activities to achieve fundamental and sustained
process improvements. The DMAIC process helps us to fulfill a
variety of project objectives:
• Meeting market and customer requirements
• Reducing the number of complaints
• Improving customer satisfaction / enhancing customer
loyalty
• Improving adherence to schedules and deadlines
• Improving the product quality
• Reducing production cost due to less reworking
• Implementing / establishing a new, universal under-
standing of quality in the organization
• Improving the flow of information and transparency
and that’s just to name a few. TQM puts the customer at
the center of everything that happens - a situation that will
come to reflect the relationship between the company and its
customers more and more often in the future.
In line with the Emsland Group’s future strategy, the im-
plementation of the TQM program is moving “away from
specification – and towards process stability”. We are no
longer satisfied with keeping within the specification limits
- we are simultaneously striving for high process reliability
with minimum variations within these limits. This is a situation
that will generate a great deal of interest, both within the
company and with our customers. In the end, this will require
the support of the entire workforce not just the project team.
Those responsible are already working on a specific customer
inquiry which requires a sustainable use of methods and tools
in day-to-day business.
It is certainly going to take some time to set out the require-
ments and develop the foundations; however, for the Emsland
Group, quality before quantity will pay off in the long run.

*DMAIC: Define – Measure – Analyze – Improve – Control

Illustration: The 5 phases of standardization and structuring of projects

Define Measure Analyze Improve Control

(Define the Problem) (Measure the Problem) (Analyze the Cause) (Find the Solution) (Supervise the Execution)

Photo: TQM-Team (f.l.t.r.: Jonas Witt, Heinrich Reinink, Martina Herrmann, Christian Kemper, Michael Schulte, Holger Thun,
Udo Brandis, Klaas Wijnholds) – not in the picture: Silke Heuer

12
10
INTERNational
Starches registered as utility patents to improve fibrous material coating com-
pounds
The surfaces of products made from fibrous materials such
as wood, cellulose, plastic, textiles, or fiberglass are routinely
coated in order to improve their optical, haptic, or functional
properties.
The materials used for this coating are often made up of
pigment dispersions with additives consisting of one or more
binding agents and other functional additives such as rheology
agents or optical brighteners.
It may be necessary to utilize rheology agents to achieve the
material´s desired viscosity, for example, or to control its water
release properties. Materials widely used for this purpose inclu-
de substances based on cellulose ethers or synthetic polymers.
We are now offering our customers an alternative to these
product groups in the form of a rheology agent made up
entirely of starch (100 % starch based). These starches have
recently been registered as utility patents.
The proprietary starch derivatives can be dissolved without
being boiled, or even dosed directly, and have a much higher
level of biodegradability than conventional cellulose ethers.
They exhibit excellent thickening qualities while at the same
time increasing the water retention value of the fibrous mate-
rial coating compounds.
13
Emsland Group trade fair appearances in 2014
The Group has two new trade fairs on the agenda for this
year.
For the first time, Emsland Group will be at the IFT Food
Expo, one of the food industry’s biggest events. Some 22,000
visitors are expected to attend this trade fair in New Orleans
from June 21 – 24 , 2014 in search of new products, tech-
st th
nologies and services.
The Fi Global Summit 2014 is a new event organized by
the Food Ingredients Europe Team. An impressive list of
participants and a very selective audience are a promising
sign that this will be a very high level show. The summit,
which is specifically focused on the exchange of future trends
and ingredient innovations for the consumers of tomorrow,
will be held from September 23 – 25 , 2014.
rd th
The Emsland Group will make a professional appearance at
both trade fairs and have various product highlights on hand
for interested visitors.
Here is a brief overview of the Emsland Group trade fair plans
for the second half of 2014:
IFT Annual Meeting & Food Expo, New Orleans, USA
June 21st – 24th, 2014, Stand 4155
Fi Global Summit, London, UK
September 23rd – 25th, 2014, Stand 8
Fi Asia, Jakarta, Indonesia
October 14th – 17th, 2014, Stand U13
Gulfood Manufacturing, Middle East, Dubai
November 9th – 11th, 2014
Opening Emsland Asia Food Innovation in Bangkok, Thailand

The Emsland Group has opened a new office to meet the and development work will also take place at the new site.
growing demand in Asia and to be able to offer professional One example of the R&D work being done can be found in
on-site service. the new generation of dehydrated potato and pea products
The heads of the Emsland Group welcomed agencies and in the Embalance® line. These products feature excellent
partners from different nations to celebrate the opening of water absorption and are low on unwanted by products like
the new EAFI in Bangkok, Thailand, on April 2 , 2014.
nd
sugar, asparagine and glykoalkaloids, leading to a reduction
in the level of acrylamide.
There were various presentations and talks about the branch’s
positioning and focus alongside the official commencement The opening ceremony included dinner and a tour of Bangkok.
activities. The office will serve as a customer center for tech-
nical and distribution/sales matters and provide consultation
and support services for customers in the region. With the
“one stop shopping” positioning for potato starch, flakes and
granules as well as pea and tapioca starch, the innovation
focus will be on Asian food product applications. Research

Contact persons:

Product Manager: Mr. Omer Talha Korkmaz okorkmaz@emsland-group.de

Marketing & Sales Manager: Ms. Patcharee Tirakom ptirakom@emsland-group.de
Technical Customer Service Specialist: Ms. Charinrat Kittiyanupong ckittiyanupong@emsland-group.de
Technical Customer Service Specialist: Ms. Waranit Pongjaruvat wpongjaruvat@emsland-group.de

Photo: Presentation Bangkok

Photo: Opening Emsland Asia Food Innovation

15
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 People
New faces at Emsland Group
With Mr. Georg Rübenkamp and Mr. Raoul Zimmermann, two
important positions are being re-staffed at the Emsland Group
location in Emlichheim.
Mr. Rübenkamp has been working as head of financial
accounting at Emsland Group since May 1st, 2014. After
studying at the University of Applied Sciences in Dortmund
with a focus on controlling and marketing, he worked, among
other things, as the head of controlling/finance at Ado
Gardinenwerke GmbH & Co. KG as well as in commercial
management/controlling at DTF Deutsche Textilfabrik GmbH
& Co. KG. His extensive experience in the development
of cost accounting for production and sales, working with
foreign companies and overall responsibility for corporate
budgeting give Mr. Rübenkamp all the right qualifications for
his new responsibilities.
As head of financial accounting, Mr. Rübenkamp is responsible
for the preparation and monitoring of monthly, quarterly,
annual and consolidated financial statements. Besides the
preparation of monthly reports and the optimization of
existing systems, he also plans to cooperate closely with
Group departments and companies.
Mr. Rübenkamp is 50 years old, married and has a daughter
and a son. They live together in Papenburg.
Mr. Raoul Zimmermann has been responsible for customer
service within our Group since the beginning of 2014.
Photo: Mr. Raoul Zimmermann
16
He primarily focuses on issues such as the definition
and alignment of customer service as well as the formal
and operational process. He is available both internally and
externally as a contact for issues concerning cooperation
and coordination. The development of standards for work
optimization and representation of customer service interests
are, in addition to sales support, also on his agenda.
After his training as a wholesale and foreign trade merchant
and a degree in business administration, Raoul Zimmermann
can look back, among other things, on several years of expe-
rience in customer service management.
He was head of customer service at Citibank in Nordhorn for
five and a half years and served as head of customer service
at The Phonehouse Telecom in Münster for 11.5 years.
Mr. Zimmermann (49) is married and lives with his wife in
Gronau-Epe. In his private life, he is an enthusiastic traveler,
cook and motorcyclist.
We wish all new Group employees a great start, all the
support they need and loads of success in fulfilling their
responsibilities.
We look forward to working with you!
Photo: Mr. Georg Rübenkamp
Future day 2014 for girls and boys
This year’s “Girls’ Day” provided a great number of school-
children with an insight into professions which aim to broaden
the traditional, gender-specific spectrum of career choices.
“Girls’ Day” has been a compulsory career orientation module
in schools providing general education since 2001.
At the future day for girls and boys, which took place at the
same time, young visitors at Emsland-Stärke GmbH were also
able to scale lofty heights. The schoolchildren were treated
to a breathtaking view over the county during a visit to the
largest potato starch silo in the world.
Apart from a general insight into the business, the boys and
girls were able to learn about the various apprenticeship
professions that are offered at the main plant in Emlichheim.
These include occupations such as laboratory technicians,
industrial management assistants, IT specialists and logistics
Photo: Visitors of the Emsland-Stärke GmbH at the “Future Day for Girls and Boys“
Photo: The view from the tallest potato starch silo of the world
specialists. They were also given a tour of the company’s
laboratory, the metalworking shop and the electrical work-
shop and were able to try their hands at all kinds of jobs.
As is tradition, a varied and exciting day ended with a meal in
the new canteen located in the social building of the Emsland
Group.
The Emsland Group is proud to have staged yet another
interesting “Girls’ Day”, where girls and boys were able
to gain targeted, hands-on experience of technical and
technology-related occupations. In doing so, the Emsland
Group strengthens an early interest in sound vocational
training among young people by offering a way into a
professional career and at the same time offering insight into
an international, forward-looking company.
17
 Anniversaries 2014
Emlichheim
10 Years
Gerrit Jan Wesselink 01.04.2014
Jan Berg 01.08.2014
25 Years
Claus Kerberin 01.01.2014
Jan Koenders 12.01.2014
Hans Günter Jansen 27.01.2014
Werner Plass 21.02.2014
Georg Paul 09.03.2014
Jan Joostberends 01.04.2014
Manfred Pieper 23.05.2014
Ralf Kramer 01.06.2014
Heinfred Zittlau 12.06.2014
Frauke Berling 30.06.2014
Jakobus Baarlink 01.08.2014
Jörg Buntrock 07.08.2014
Bianca Geers 01.09.2014
Heidrun Lambers 01.09.2014
Arne Urbaniak 01.10.2014
Hermann Beckmann 02.11.2014
Dieter Kaalmink 23.11.2014
Anke Wilde 05.12.2014
Gerhard Vedder 06.12.2014
Lambert Stroot 09.12.2014
35 Years
Ursula Barth 01.01.2014
Erwin Koenders-Kemken 05.03.2014
Hermann Beerlink 07.03.2014
Hermann Coordes 12.03.2014
Gerhard Veltink 19.03.2014
Jan Hermann Brinkmann 26.03.2014
Jürgen Märlender 28.03.2014
Hans-Jürgen Wilde 02.04.2014
Heinrich Plas 02.04.2014
Thomas Neumann 09.04.2014
Hindrik Jan Makat 02.05.2014
Hermann Teunis 11.06.2014
Hermann Josef Melcher 01.08.2014
Jan Wilhelm Bartels 13.08.2014
Herman Alers 20.08.2014
Georg Bloemendal 20.08.2014
Günter Schoemaker 10.09.2014
Heinz-Georg Snieders 24.09.2014
Gerrit Jan Klompmaker 01.10.2014
Hendrika ten Brink 29.10.2014
HAGENOW
Cloppenburg
10 Years
Theo Lampe 15.02.2014
Helmut von Lewen 01.03.2014
Carsten Becker 15.03.2014
Norbert Albers 26.04.2014
Werner Döring 01.05.2014
Albert Behrens 15.06.2014
André Mundt 01.08.2014
Otto Tönnies 01.09.2014
Ronald Wernsing 01.09.2014
Andrea Fröhlich 01.12.2014
25 Years
Georg Dasenbrock 01.02.2014
Josef Schrandt 01.11.2014
Martin Oltmann 13.11.2014
35 Years
Heinz Rolfes 02.01.2014
Josef Schönig 20.02.2014
Dieter Brose 02.04.2014
Kyritz
25 Years
Eugeniusz Budzinski 01.06.2014
Peter Wöhlbrandt 01.08.2014
Wietzendorf
25 Years
Carsten Soltwedel 31.07.2014
Peter Inselmann 01.08.2014
Carsten Jänchen 04.08.2014
Joachim Hillermann 15.08.2014
Gerhard Kaniut 05.10.2014
35 Years
Wolfgang Ripke 02.04.2014
Wittingen
10 Years
Dirk Hesse 01.01.2014
Thomas Gottschalk 01.01.2014
Tobias Denecke
01.08.2014

10 Years 25 Years
Guido Hotze 04.10.2014
Alexander Rieck 08.01.2014
Anja Eggert 09.01.2014
Stefanie Ebert 01.09.2014
35 Years
Jürgen Weidhass 01.09.2014 Willibald Raabe 03.09.2014
Karl-Heinz Lautenbach 01.10.2014

25 Years
Jana Dahl 16.07.2014
Kathi Sudeck 09.11.2014

35 Years
Rudi Pantel 03.04.2014
Torsten Gorus 16.07.2014
Bärbel Meyer 16.07.2014

18
18
Emsland Group wORLDWIDE
Companies
Europe
Emsland-Stärke GmbH • Headquarters Emlichheim Emsland Food GmbH • Factory Cloppenburg
Emslandstraße 58 • D-49824 Emlichheim
Tel. +49(0)5943/81-0 • Fax +49(0)5943/81-205
Emsland-Stärke GmbH • Factory Kyritz Emsland Food GmbH • Factory Hagenow
Pritzwalker Straße 10 • D-16866 Kyritz
Tel. +49(0)33971/68-0 • Fax +49(0)33971/68-105
Emsland-Stärke GmbH • Factory Wietzendorf Mecklenburger Kartoffelveredlung GmbH
Klein Amerika • D-29649 Wietzendorf
Tel. +49(0)5196/9880-0 • Fax +49(0)5196/9880-55
Emsland Food GmbH • Factory Wittingen Emsland-Stärke Logistics GmbH & Co. KG
Wunderbütteler Kirchweg 11 • D-29378 Wittingen
Tel. +49(0)5831/280 • Fax +49(0)5831/28239
Partnerships
Europe
Emsland-Food-Ingredients GmbH Sepa srl
Emslandstraße 58 • D-49824 Emlichheim
Tel. +49(0)5943/81-0 • Fax +49(0)5943/81-205
Emsland-Aller Aqua GmbH
Am Bahnhof 3–4 • D-15938 Golßen
Tel. +49(0)35452/17138-0 • Fax +49(0)35452/1713851
Healy Chem. UK Ltd.
Interlink Way West • Bardon Industrial Estate
Bardon Hill • Leicestershire LE 671 HH • UK
Tel. +44(0)1530/513375 • Fax +44(0)1530/513389
ReprEsentaTIONS
Asia
Emsland-Stärke Asia Pacific Pte Ltd. Anne Tieleman • Emsland America LCC
25 International Business Park
#02-58 German Center • Singapore 609916
Tel. +65(0)6562/8066 • Fax +65(0)6562/8068
Emsland Asia Food Innovation Corp. Co. Ltd.
Innovation Cluster 1 Building, 131 Thailand Science Park
Paholyothin Road, Klong 1, Klong Luang, Pathumtani 12120
Thailand
Tel. +66(0)2564/7735 • Fax +66(0)2564/7736
Emsland Chensa Trading Co. Ltd.
20A Strength Plaza, Tower 3 Lane 600,
Tianshan Road, Shanghai China 200051
Tel. +86 21 6274 8228 • Fax +86 21 6274 9118
ImprINT
Emsland-Stärke GmbH
A company of Emsland Group
Emslandstraße 58, D-49824 Emlichheim
Tel. +49 (0) 59 43/81-0
Fax +49 (0) 59 43/81-2 05
info@emsland-group.com
www.emsland-group.com
Werner-Eckart-Ring 13 • D-49661 Cloppenburg
Tel. +49(0)4471/1770 • Fax +49(0)4471/177281
Dr. Raber Straße 3 • D-19230 Hagenow
Tel. +49(0)3883/735-0 • Fax +49(0)3883/735-135
Dr. Raber Straße 3 • D-19230 Hagenow
Tel. +49(0)3883/735-140 • Fax +49(0)3883/735-135
Rudolf-Diesel-Straße 8 • D-49824 Emlichheim
Tel. +49(0)5943/81-0 • Fax +49(0)5943/81-620
Via Stilicone 12 • 20154 Mailand • Italy
Tel. +39(0)245/499800 • Fax +39(0)245/49949
Emsland Nisasta ve Kimya San. Tic. A.S.
Kemalpasa Izmir Yolu Üzeri 3. Km
Kizilüzüm Köyü Mevkii
35170 Kemalpasa/Izmir • Turkey
Tel. +90(0)232/8771415 • Fax +90(0)232/8771416
Solam GmbH
Emslandstraße 58 • D-49824 Emlichheim
Tel. +49(0)5943/81-301 • Fax +49(0)5943/81-152
North America
Six Landmark Square • Fourth Floor, Suit 413
Stamford, CT 06901 • USA
Tel. +1(0)203/3595-650 • Fax +1(0)203/3595-850
Mobile +1(0)609/7212244
South America
Marta R. de Quintela • Emsland Latin America S.R.L.
Cap. Gral. R. Freire 1215 • (1426) Buenos Aires • Argentina
Tel. +54(0)11/4551-4233 • Fax +54(0)11/4551-9827
Mobile +54(0)911/44244217
Middle East
Emsland Middle East (DMCC)
Reef Tower, JLT, Dubai • Office 09/09 • P.O.Box 115738
Dubai • United Arab Emirates • Tel. +971(0) 43507508
Responsible party in terms of editorial
content
Patrick Geers
Heike Roters
Conception and layout
bj freiSign Werbeagentur GmbH
www.freisign.de
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