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• Starbucks logo and name has high • High quality product service and

brand recall outstanding customer experience.


• Starbucks has extended globally in • The coffee shop is cery accessible
most of the major markets and in Batangas City.
has strong supply chain network • Perfect ambiance and place to
STRENGTHS which enables them to get their
own ingredients maintaining the •
study especially for students
The price is less cheaper than
quality across the globe at the other stores like Starbucks..
highest standards

• Menu items at Starbucks are often • There are competitors that is


perceived to be expensive as known and patronized for a long
compared to other chains and period of time.
local players • Suppliers have several strategies
WEAKNESS • Health conscious customers have and competencies that they use to
started to move to more health compete against each other, with
based beverages the aim of gaining more revenues
by supplying more supplies, such
as coffee beans, pastries, creams
and etc. to Flat White.
• Starbucks can tap the smaller • Flatwhite Café is focusing on
towns/cities in newer markets increasinh the target Geographic
• Rising consumerism in emerging Area
markets can lead to spend in • Advertisement to Build Brand
services like good quality coffee Awareness.
• Home Delivery for lot of •
OPPORTUNITIES Mobile Application & Home
customers who didn't go to office Delivery Service.
or outside
• Innovation & New Techniques

• Global financial crisis which make • The high availability of substitutes


peoples tend not to spend too makes it easy for consumers to
much money. buy these substitutes instead of
• Threats of substitute products and Flat White products. For example,
services include other drink items substitutes like ready-to-drink
such as colas, teas or juices that beverages, instant beverage
THREATS are sold in retails. powders and purees, and food
and other beverages are readily
available from various outlets,
such as fast food and fine-dining
restaurants, vending machines,
supermarkets and grocery stores,
and small convenience stores.

TUPAZ, RODESSA C.
BSA-4202

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