Document 2102455.1 https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=u57nw71v3_605&id=2102455.

Copyright (c) 2018, Oracle. All rights reserved.

How to create refund for transaction? (Doc ID 2102455.1)

In this Document

Goal
Solution
References

APPLIES TO:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later

Information in this document applies to any platform.

GOAL

How to create refund transaction?

SOLUTION

Please follow below steps to issue refund.

1> Create a transaction (Invoice).
2> Create a receipt.
3> Apply the Receipt to invoice (So that no outstanding on Invoice Remains)
4> Create a Credit memo.
5> Apply the credit memo to the receipt.
6> Issue refund using below steps.
a> Go to receipt workbench.
b> Go to receipt details section.
c> Click Actions -> More-> Issue Refund.
7> Once refund is issued, a line with application reference number will get generated.

To view AP Invoice to know the payment status of the refund, click on application reference number link which will route to AP Invoice page.

REFERENCES

NOTE:2023495.1 - Credit Memo Refund Fails - Unhandled User-defined Exception

1 of 2 7/16/2018 12:15 PM
Document 2102455.1 https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=u57nw71v3_605&id=2102455.1

NOTE:1597048.1 - Oracle Documentation Links

Didn't find what you are looking for?

2 of 2 7/16/2018 12:15 PM