TRƯỜNG ĐẠI HỌC VĂN LANG

KHOA QUẢN TRỊ KINH DOANH

Học phần: ANH VĂN CHUYÊN NGÀNH QUẢN TRỊ

Giảng viên : Phạm Ngọc Châu Khanh

Lớp: 211_DTA0211_14
Thành viên nhóm : Lê Quốc Dinh - 197QT17650
Lê Nguyệt Ánh - 197QT27898
Hồ Ngọc Ánh - 197QT27896
What is Online Shopping ?
- Online shopping is a form of e-commerce that allows customers to directly purchase
goods or services from a seller over the Internet using a web browser. The user searches
for the product of interest by going directly to the retailer's website or searching within
some other supplier using a shopping search engine.
- An online store that evokes the physical similarity of purchasing a product or service at
a regular retail store or mall. A typical online store allows customers to browse the
company's wide range of products and services, view photos or images of the products,
along with information about the product's features, features, and pricing.
- Online shopping for clothes has grown rapidly in recent years. Online retailers like
Zappos, eBay, and Amazon have caught on to the fact that it’s easier than ever to shop
without leaving your home. With e-commerce becoming more and more popular in
both brick-and-mortar retail stores and online, the question of whether or not this will
continue is an interesting one.
- This article discusses the long term potential of online shopping for clothing. There will
always be a need for brick-and-mortar stores, especially in areas where it is difficult to
find something close by. However, online shopping will continue to contribute to an
increasing demand for clothing every year because of the convenience it offers
consumers. The development of new technology will likely lead to more options that are
affordable and available to buyers around the world.

This will growth continue and benifits of online shopping

- With the advent of technological and social media advancement, 21st century has
witnessed the number of online shopping websites.
- A survey conducted by India Today shows that during the pandemic period, online
shopping sites repeated 70% higher profits than before.
Will people use online shopping more often in the future?
- When things like virtual reality develop more, people will be able to test products
better before they purchase them. Moreover, I think there is a trend towards people
doing more of everything online. When digital currencies, such a Bitcoin, become more
popular, and drone deliveries become more commonplace, I think there will be much
more shopping online in the future.
Benefits of online shopping
Why has online shopping become so popular in many countries?
There are many advantages of onilne shopping.
- First, it makes shopping easier for people, especially for those who are busy in
their work and has no time to buy goods. Online shopping does not require
people to travel. With just a click, they can buy the things they need and the
shippers will deliver their products to the customers as soon as possible. As a
result, consumers can save time and the costs of travelling.
To explain, goverments all over the world request their citizens to stay safe in
their home accepting the Covid guidelines. Therefore, people choose to order
nescessary products through the Internet.
- Second, online websites provide many choices through which a person can
select one. Moreover, many online shopping sutes offer many prices often. In
addition to it, individuals can buy product directly from the national or
international company.
For example, Amazon and eBay provide Internet users with websites full of multi-
brand products that allows consumers to approach a wide range of goods and
make their choices wothout giong to any crowed shops, especially during the
Covid pandemic.
- Next, you can find exactly what you need. When you shop online you have more
options to choose from, not only that but also the number of distributors
increases exponentially, you can buy from someone in you city, somewhere else
in your country and even from someone halfway around the world.
- Moreover, you can also do it whenever you want, there’s no need to wait for a
store to open.
 - And finally it becomes a lot easier to compare prices between different places,
so you’re sure to find the best bargain for your buck if you search long enough.
Buyers can easily compare the shoes of Converse and Vans, while it is difficult to
do that at physical stores
The disadvantages of e-commerce trend are overshadowed by the benefits resulting
from modern technology. I am convinced that online shopping is one of great
innovations of people doing transaction as it reduces time and provides more options.

Online shopping also carries certain risks. We will also face its difficulties, namely:
+ About the return when the wrong size
Online shopping is becoming a habit of many consumers due to its "fast - compact -
light" feature. But also with this form of buying and selling, many people need to return
the product because they are not satisfied.
Size and fit can be a challenge in the case of garments as we cannot try them on before
we buy. However, a few online stores allow you to return clothing items within a
specified period of time.
Typically, the clothes are not the right size, the wrong size, the product quality is not
suitable for the price, fake goods, ... as mentioned above. Depending on which party the
error comes from, because I did not read the product information carefully, so I chose
the wrong one, or the consultant wrongly packaged your order information, leading to
both undesirable situations. . In addition, depending on the extent of the problem and
product damage, you may be able to request a return and find it difficult to choose the
right clothes.
+ Difficulty in choosing the right clothes
When entering the store, you can touch, wear and feel the product, see if it suits you.
When shopping online, we often won't choose the right product for us. Because I only
feel the product with my eyes, I can't make direct contact. So it will be very difficult to
return the goods, cost money to return and waste my time.
Here are 3 tips to buy clothes online effectively:
First, know the body parameters, size chart, suitable style
 You need to understand your body, about 3 round measurements, height and weight
to be able to choose the right size for your body shape. Since you can't try on clothes
online, all you need to do is get to know yourself well enough to "aim" to see if the
product is the right size for you. Each store has different clothing sizes, you should check
the size chart of each store to choose the right size. The safest way to choose clothes
online is to re-select the styles you've already chosen. Because you run the risk if you
choose to buy products with new styles online.
Second, read the review
Consider carefully in reading the comments and suggestions of consumers who have
purchased the product. At many e-commerce sites, there are reviews and feedbacks of
people who have bought before so that later customers can learn from online shopping.
From there, you have more information about the product before deciding whether to
buy or not.
Third, the return policy
An indispensable thing in the important secret when buying clothes online is that you
need to learn the return policy. Of course, no one can guarantee or guarantee that the
goods sold online are the same as the real picture, and we will be at a disadvantage
when we cannot directly feel the fabric as well as the true shape of the product.
Therefore, in order to strengthen the trust of consumers, shop owners should provide
commitments as well as return policies for customers to try the product.
Whether you have a regular customer of that online store or not, it is quite possible to
buy the wrong product at a store. So what you need to do is to understand the return
policy. How to pay? What's the cost? Return time….