Student’s Name: Grade / Section:

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ORGANIZATION AND MANAGEMENT, Quarter 1, Week 2

I. Introductory Concept

This learner’s packet explains the various functions of a manager which

oftentimes seem to be unclear. In particular, it gives description about the roles and
skills of a manager.

II. Learning Competencies

At the end of the learning activities, you are expected to explain the functions,
roles and skills of a manager (ABM_AOM11-1a-b-3).

The Functions, Roles, and Skills of a

Manager

A manager does not just sit in one corner and let his employees perform the
entire task. He does not just watch his employees fail but rather help them out. He puts
on his many hats, at times a consultant, negotiator, liaison officer, an analyst and even
an entrepreneur. Manager is described as a person who fulfills the fundamental
managerial functions such as planning, organizing, manning, directing and controlling
(Business Encyclopedia, 1995).

Functions of managers are viewed depending on what criterion is used. The

most often referred criterion is based on the position of manager in the organization’s
structure, where he can greatly exercise his function.

ROV_ORGANIZATION AND MANAGEMENT_Q1_W2 1

 Managers occupy the highest position in
TOP MANAGEMENT
the organization. They are responsible in
Executive Managers strategic planning and decision making.
Examples: CEO, President

They are managers of departments,

division heads and other functional
MIDDLE MANAGEMENT
departments. They are responsible in the
Department Managers operation and tactical planning, then pass
them to the first-line management for
implementation.

This includes supervisors of production

FIRST- LINE MANAGEMENT divisions (that is, foremen and brigadiers)
responsible for the implementation of
Supervisory Managers decisions and who have direct control of
tasks realization’s process.

In another criterion, a manager is viewed in terms of his job description. When

this criterion is taken into consideration, then we could mark managers as:

a.) functional managers – responsible for one kind of activity in a given business
organization (e.g. production, marketing, selling or finance).

b.) overall managers – supervising complicated unit like enterprise, branch

establishment or separate department and responsible for whole economic activity unit
(i.e. production, marketing, selling or finance)

According to Henry Mintzberg (Sheldrake, 1998) there are ten (10) roles that a
manager performs and they are grouped into three categories:

* Monitor
* Figurehead
* Disseminator
* Leader Informational Interpersonal
Roles * Spokesperson
* Liaison Roles

Decision
Roles * Entrepreneur
* Disturbance-Handler
* Negotiator
* Resource Allocator
Mintzberg's
Management Roles

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 CATEGORY MANAGER’S ROLE
Figurehead.
The manager has the social, ceremonial and legal
responsibilities. The manager is expected to be a source of
inspiration. People look up to the manager as a person with
INTERPERSONAL authority.
(In this category, the
manager provides Leader.
information and ideas to the The manager provides leadership for the team, for the
employees) department or perhaps for the entire organization; and it’s
where he/she manages the performance and responsibilities of
everyone in the group.

Liaison.
Managers must communicate with internal and external
contacts. They need to be able to network effectively on behalf
of the organization.

INFORMATIONAL
(The managerial roles in this
category involve processing
information)
Monitor.
The manager regularly seeks out information related to the
organization and industry, looking for relevant changes in the
environment. He/she also monitors the team, in terms of both
their productivity, and their well-being.
Disseminator.
This is where the manager communicates potentially useful
information to his/her colleagues and team.

Spokesperson.
Managers represent and speak for their organization. In this
role, they are responsible for transmitting information about the
organization and its goals to the people outside it.

Entrepreneur.
Manager creates and control change within the organization.
This means solving problems, generating new ideas, and
implementing them.
Disturbance-Handler.
DECISIONAL When an organization or team hits an unexpected roadblock, it
(The managerial roles in this is the manager who must take charge. They also need to help
category involve using mediate disputes within it.
information) Negotiator.
They may be needed to take part in, and direct, important
negotiations within their team, department, or organization.
Resource Allocator.
A manager also needs to determine where organizational
resources are best applied. This involves allocating funding, as
well as assigning staff and other organizational resources.

ROV_ORGANIZATION AND MANAGEMENT_Q1_W2 3

 A manager ideally has to be always equipped with the
following Skills:

Management & Leadership Skills. These skills refer to setting priorities,

delegating, motivating and developing the people under him/her; coach them to become
top performers and communicates objectives and goals.

Communication Skills. A skill across the point, it creates a compelling

presentation to support company goals and get buy-in for ideas, inspires others to
achieve better results and demonstrate emotional intelligence.

Collaboration Skills. Can value and celebrate differences, build rapport, form
alliances and negotiate effectively.

Critical Thinking Skills. Skill needed to approach problem solving logically,

research options, avoid biases and focuses on meaningful data to draw the right
conclusions – even under pressure.

Finance Skills. Skill in weighing financial or budgetary implications of his/her

decisions – including the ability to build a sound budget and formulate reasonable
forecasts.

Project Management Skills. Skill to grasp the scope and objectives of projects,
recognize the roles and responsibilities of others, use Project Management tools to stay
on track and become an effective member of a cross-functional team.

III. Activities

Activity 1 – Give Me My Functions!

Direction: Write in the box the five (5) functions of a manager.

ROV_ORGANIZATION AND MANAGEMENT_Q1_W2 4

Activity 2 – Managerial Role Crossword

Direction: Find and highlight the managerial roles and skills that you can find in the
box.

L A R K U R E I R U E F I N A N C E S K I L L
G M U A R E S O U R C E A L L O C A T O R F E
A L L E R D T R I E D N E D B O S S E U D F F
T U E Y U I A K E E P E R O R D L E E T L I I
E D R E N E G O T I A T O R I L A N L L I C G
R E D O N A T E C R E W M A N E E D R A A E U
S R M E N T O R D E V E L O P R U D E Y I R R
C O A C H E S A S P O K E S P E R S O N S E E
C O L L A B O R A T I O N S K I L L N S O A H
R D I S S E M I N A T O R G R A N T M A N N E
E R N E G M I N V E N T O R F I N A N C E M A
E A D I S T U R B A N C E H A N D L E R F O D
R I S K T A K E R E U I F R I E N D S U S E S

ROV_ORGANIZATION AND MANAGEMENT_Q1_W2 5

Activity 3 – SPELL ME OUT

From the pictures below, identify the different roles and skills of a manager. Write
your answer in the space provided for.

N_G_T_A_O_ _ I_U_ _H_ _ D

1. _____________ 2. ______________

S_O_E_P_R_O_ DI_S_M_ _AT_R

3. _______________ 4. _______________

E_ _R_PR_N_ _R
_ON_T_R

5. _____________ 6. _________________

ROV_ORGANIZATION AND MANAGEMENT_Q1_W2 6

 CO_M_N_C_T_ON S_I_L_ P_O_E_T M_NA_E_ENT SKI_L

7. _______________________ 8. ____________________________

MA_AGE_E_T AND
C_LL_BO_A_I_N SK_L_S
L_A_ER_H_P S_IL_S

9. _______________________ 10. _________________________

VI - Answer Key

Activity 1: Planning, Organizing, Staffing, Directing and Controlling

Activity 2:

L A R K U R E I R U E F I N A N C E S K I L L
G M U A R E S O U R C E A L L O C A T O R F E
A L L E R D T R I E D N E D B O S S E U D F F
T U E Y U I A K E E P E R O R D L E E T L I I
E D R E N E G O T I A T O R I L A N L L I C G
R E D O N A T E C R E W M A N E E D R A A E U
S R M E N T O R D E V E L O P R U D E Y I R R
C O A C H E S A S P O K E S P E R S O N S E E
C O L L A B O R A T I O N S K I L L N S O A H
R D I S S E M I N A T O R G R A N T M A N N E
E R N E G M I N V E N T O R F I N A N C E M A
E A D I S T U R B A N C E H A N D L E R F O D
R I S K T A K E R E U I F R I E N D S U S E S

ROV_ORGANIZATION AND MANAGEMENT_Q1_W2 7

Activity 3:

1. Negotiator 6. Entrepreneur
2. Figurehead 7. Communication Skills
3. Spokesperson 8. Project Management Skills
4. Disseminator 9. Collaboration Skills
5. Monitor 10. Management & Leadership Skills

Reflection:

I noticed _______________________________________________________

_______________________________________________________________

A question I have is _______________________________________________

_______________________________________________________________

I’m not sure _____________________________________________________

_______________________________________________________________

I realized _______________________________________________________

_______________________________________________________________

References:
Samar, Gregorio L. et al. (2016) Introduction to Organization and Management. Hunt
Publishing Center, 16-20.

Prepared by: Reviewed:

GLENDA C. BAS MERIAM L. CAMILA

Writer Quality Assurer

JINKY A. VILLAREAL, Ed.D

EPS II - Mathematics
Consultant

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