ICT60215

Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J

ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia
Assessment Details
Qualification Code/Title ICT60215 : Advance Diploma of Network Security
Assessment Type Assessment 2- Project Time allowed 2 weeks
Due Date 26th may 2019 Location AHIC Term / Year 4/2018
Unit of Competency
 National ICTNWK613 – Develop plans to manage structured troubleshooting process of
Code/Title enterprise networks.
Student Details
Student Name  Biswas rijal Student ID AHI00001A9
Student Declaration: I declare that the work submitted is Signature: rijalkarma

my own, and has not been copied or plagiarised from any Date:22nd may 2019
person or source.
Assessor Details
 Assessor’s
Faisal
Name
 RESULTS
SATISFACTORY NOT SATISFACTORY
(Please Circle)
Feedback to student:
...............................................................................................................................................................................................
...............................................................................................................................................................................................
...............................................................................................................................................................................................
...............................................................................................................................................................................................
AHIC Date Version Page 1 of 30

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Student Declaration: I declare that I have been Assessor Declaration: I declare that I have conducted a fair,
assessed in this unit, and I have been advised of my valid, reliable and flexible assessment with this student, and I
result. I am also aware of my appeal rights. have provided appropriate feedback.
Signature: rijalkarma Signature: ________________________________________
Date: 22nd may 2019 Date: ______/_______/___________
Instructions to the Candidates
 This assessment is to be completed according to the instructions given below in this document.
 Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge.
You will be entitled to one (1) resubmit in showing your competence with this unit.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-submission and re-sit policy for more information.
 If you have questions and other concerns that may affect your performance in the Assessment, please
inform the assessor immediately.
 Please read the Tasks carefully then complete all Tasks.
 To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment
along with a satisfactory result for another Assessment.
 This is an Open book assessment which you will do in your own time but complete in the time designated by
your assessor. Remember, that it must be your own work and if you use other sources then you must
reference these appropriately.
 Resources required completing the assessment tasks are Learner guide, PowerPoint presentation, Unit
Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a computer, the
Internet and word-processing system such as MS Word.
 Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be
12 and line spacing has to be Single line.
 This is Individual Assessments. Once you have completed the assessment, please upload the softcopy of the

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Assessment into AHIC Moodle.

 Plagiarism is copying someone else’s work and submitting it as your own. AHIC is using Turnitin software in
Moodle to detect plagiarism. Any Plagiarism will result in a mark of Zero.

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Unit Assessment Task (UAT)
Assessment Task 2 – Unit Project (UP)

Assessment type:
Unit Project (UP)
Assessment task description:

 This is the second (2) assessment task you have to successfully complete to be deemed
competent in this unit of competency.
 This assessment task requires you to complete a project.
 You will receive your feedback within two weeks - you will be notified by your trainer/assessor
when results are available.
 You must attempt all activities of the project for your trainer/assessor to assess your
competency in this assessment task.
Applicable conditions:
 This project is untimed except activity 2 and are conducted as open book tests (this means you
are able to refer to your textbook).
 You must read and respond to all criteria of the project.
 You may handwrite/use computers to answer the criteria of the project.
 You must complete the task independently.
 No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
 As you complete this assessment task you are predominately demonstrating your practical skills,
techniques and knowledge to your trainer/assessor.
 The trainer/assessor may ask you relevant questions on this assessment task to ensure that this
is your own work.
Resubmissions and reattempts:

 Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission
attempt will be allowed.
 You must speak to your Trainer/Assessor if you have any difficulty in completing this task and
require reasonable adjustments (e.g. can be given as an oral assessment).
 For more information, please refer to your RTO Student Handbook.
Location:
 This assessment task may be completed in an independent learning environment or learning
management system.
 Your trainer/assessor will provide you further information regarding the location of completing
this assessment task.

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General Instructions for attempting the project:

 You will be analyse enterprise data security requirements create new plan, review encryption
technologies and their respective costs in this assessment task.
 Instructions analyse the existing security plan, create new plan, encrypt the data, and check the
system log to check for data compromises are provided within the assessment task.
 You will be required to correctly attempt all activities of this assessment task.
How your trainer/assessor will assess your work?

 This assessment task requires the student to successfully complete and submit a project.
 Answers must demonstrate the student’s understanding and skills of the unit.
 You will be assessed according to the provided performance checklist/ performance criteria.
 Assessment objectives/ measurable learning outcome(s) are attached as performance checklist/
performance criteria with this assessment task to ensure that you have successfully completed
and submitted the assessment task.
 If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
 If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit outcome is
Not Yet Competent (NYC).
 Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome will
be either Competent (C) or Not Yet Competent (NYC).
 The “Assessment Plan” is available with the Unit Assessment Pack (UAP) – Cover Sheet.

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Assessment Task 2 - Unit Project (UP)

Instructions to complete this assessment task:
 Please write your responses in the template provided.
 You may attach a separate sheet if required.
 You must include the following particulars in the footer section of each page of the attached
sheets:
o Student ID or Student Name
o Unit ID or Unit Code
o Course ID or Course Code
o Trainer and assessor name
o Page numbers
 You must staple the loose sheets together along with the cover page.
 You must attach the loose sheets chronologically as per the page numbers.
 Correction fluid and tape are not permitted. Please do any corrections by striking through the
incorrect words with one or two lines and rewriting the correct words.
 The premise of the project must be closely related to the previous assessment task.
 This submission must be well presented and follow the guidelines and instructions provided.
 Please follow the format as indicated in the template section below.
 One of the most important steps that you can take: proofread your project.
 Project must be of 500-800 words in length, using 11-point font, double-spaced, and must
include a cover page, table of contents, introduction, body, summary or conclusion, and works
cited.
 Appropriate citations are required.
 AHIC policies are in effect, including the plagiarism policy.

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Scenario: -
ALEXO Enterprises is one of the famous architectural and urban designing company. Established in 1993,
ALEXO Enterprises consists of highly qualified architecture, urban and interior design consultants. In a
very short span of time the firm has comprised of an impressive Listing of some very prestigious
projects. In order to meet with the challenges of a rapidly changing and competitive market, an architect
today has to be more than just a designer and should be fully conversant with market strategies and
economics, prevailing design trends construction technologies, practice and project management. The
firm strives to set new standards of design.
ALEXO is a paperless environment with all the designing and graphics related work is being done on the
systems connected in LAN and also a WAN has been established for networking between the regional
offices with the head office of ALEXO. All the systems, Servers, printers and scanners are connected with
the network using the routers and Layer 2 and Layer 3 switches. All the data is managed by the
centralised server being set at the head office and all the employees access the data and network
resources as per their professional privileges. Also, the network is designed keeping the following
policies for the organisation:
 Application Mobility
 Network Services and Unified Communication
 Server Virtualisation
 Data Storage
 Data Protection
And for the Firewall management, the organisation has set the following policy:
This policy statement is designed to:
 The IT department is responsible to provide guidance on when firewalls are required or

recommended. A Network Firewall is required in all instances where Sensitive Data is stored or
processed; a Host Firewall is required in all instances where Sensitive Data is stored or
processed and the operating environment supports the implementation. Both the Network and
Host Firewalls afford protection to the same operating environment, and the redundancy of
controls (two separate and distinct firewalls) provides additional security in the event of a
compromise or failure.
 Also, IT personals will be responsible to raise awareness on the importance of a properly

configured (installed and maintained) firewall.

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The data is of immense value to the company due to the copyright and its unique ideas. Peter is the IT
Manager and is responsible for all the IT infrastructure along with the management of the servers and
the active directory. While Nathan is the Network Administrator and works under the supervision of the
IT Manager.
The job descriptions of IT Manager and Network Administrator are as under:
Job Description of IT Manager:
 Completes projects by coordinating resources and timetables with user departments and data
center.
 Verifies application results by conducting system audits of technologies implemented.
 Preserves assets by implementing disaster recovery and back-up procedures and information
security and control structures.
 Recommends information technology strategies, policies, and procedures by evaluating
organization outcomes; identifying problems; evaluating trends; anticipating requirements.
 Accomplishes financial objectives by forecasting requirements; preparing an annual budget;
scheduling expenditures; analysing variances; initiating corrective action.
 Maintains quality service by establishing and enforcing organization standards.
 Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; benchmarking state-of-the-art
practices; participating in professional societies.
 Contributes to team effort by accomplishing related results as needed.
Job Description of Network Administrator:
 Installing network and computer systems

 Maintaining, repairing and upgrading network and computer systems
 Diagnosing and fixing problems or potential problems with the network and its hardware,
software and systems
 Monitoring network and systems to improve performance
 Upgrades network by conferring with vendors; developing, testing, evaluating, and installing
enhancements.
 Meets financial requirements by submitting information for budgets; monitoring expenses.
 Updates job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations.
 Protects organization's value by keeping information confidential.
 Accomplishes organization goals by accepting ownership for accomplishing new and different
requests; exploring opportunities to add value to job accomplishments.

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The computers, printers, servers, scanners and IP phones are connected according to the following
network diagram:

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Activity 1: (Analysis and planning of the troubleshooting of the enterprise network)
It has been observed that in the recent times, the network performance is not optimal and as per the
requirements. Due to the extensive nature of the work, the Network performance needs to be even
better than the baseline set so that all the employees/users can access the maximum resources of the
network without any problem. Consider yourself as Nathan-Network Administrator and analyse and plan
the troubleshooting of the enterprise network for the optimal performance of the network. This will
help to minimise the network threats and will increase the network performance. So, under the
supervision of the IT Manager which will be acted by the Trainer/Assessor.
So, for the planning the troubleshooting process, do the following things:
 Design and develop the strategy for managing and monitoring of the network. As Network
monitoring and managing is far more strategic than its name implies. It involves watching for
problems 24/7, but it's also about optimising data flow and access in a complex and changing
environment. Complete template 1.
 Perform Network Device Audit and skills audit of the network. Your trainer/assessor will provide
you live network with relevant testing tools, so you can perform the audit.
o Audit outcome will be stored in a template 1.
 Design and analyses a Service Level Agreement that can be used as a best practice for network
and maintenance plan. Complete the template 2 for designing the SLA.
 Design network maintenance and monitoring plan. Complete template 3.

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Template 1 for Planning the Monitoring and Management of Enterprise Network
INTRODUCTION
PURPOSE OF NETWORK MONITORING AND MANAGEMENT PLAN
DEPLOYMENT PLAN
MILESTONES
The table below lists the milestones for this plan, along with their estimated completion timeframe.
Milestones Estimated Completion Timeframe
Network This was set to be completed within 2 days of the estimated time frame and then all
monitoring and the tasks are also due to be monitored as the necessary project and it is also agreed to
finding out the monitor network every single week. PRTG is a monitoring tool
errors in the
networks and
the hinges and
trouble site

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 ALLOCATING AND ANNOUNCING THE BUDGET AND THE PLANNINNGS TO STAKEHOLDERS

 INCENTIVES OF PROVIDING TRAININGS TO ALL THE STAKE HOLDERS WITH THEIR RELEVANT ROLES IN THE
ORGANIZATIONS
 ASKING FOR THE SUGGESTION TO THE PROBLEMS AND PICKING UP THE BEST SOLUTION AND THEN
REWARDING THEM,
 STAFFS ARE ASLO THE KEY STAKE HOLDERS OF THE ORGANIZATION THE ARE THE PERFORMER OF THE
SYSTEM SO IT IS NECESSARY FOR THEM TO BE TRAINED AS WELL
 HAPPY STAKE HOLDERS LEADS TO HAPPY ORGANIZATION
DEFINE STAKEHOLDERS
STAKE HOLDERS CAN BE DEFINES AS THE KEY PEOPLE WHO ARE INVOLVED IN THE SYSTEM DIRECTLY OR
INDICRECTLY EXCEPT THE OWNERS OF THE COMPANIES. THEY MAY BE
 CLEINTS
 STAFFS
 SHARE HOLDERS
 CUSTOMERS
STAKEHOLDERS RESPONSIBILITIES
FOLLOWING ARE THE RESPONSIBILITIES OF THE STAKE HOLDERS:
 ASKING FOR THE TRANSPARENCY IN BUDGET AND ACTIVITY OR THE PERFROMANCE OF THE
ORGANIZATIONS
 STAKE HOLDERS HAVE THE KEY ROLE TO COME UP WITH THE SOLUTION WHENERVER IS ASKED FOR
 STAKE HOLDERS SUCH AS STAFFS KEY ROLE ARE TO PERFROM FOR THE WELFARE OF THE ORGANIZATION
 STAFFS HELPS TO SET UP THE VLAUE FOR THE ORGANIZATIONS SETTING UP ITS STANDARD THROUGH
QUALITY TASKS
 STAKE HOLDERS HAVE THE KEY ROLE TO CARRY THE NAME OF THE ORGANIZATION WITH PRIDE

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COMMUNICATIONS MANAGEMENT
FOLLOWING THINGS CAN BE SET UP FOR COMMUNICATION MANAGEMENT
 PINGING TEST IS DONE INORDER TO VERIFY THE CONNECTIVITY BETWEEN THE SERVERS AND THE
COMPUTERS
 COMMUNICATIONS SHOULD BE BOTH WAYS FROM THE AUTHORITY TO CLEINT AND ALSO FORM THE
CLEINT TO AUTHORITY AS WELL
 DEMANDS AND THE NEEDS OF THE CUSTOMERS SHOULD BE ACCESSIBLE BY THE AUTHORITY SO THAT
THEY WILL BE CLEAR FOR ASSIGNING THE VALUES
 COMMUNICATION MANANGEMENT IS ALSO THE SYSTEMATIC WAY OF ADRESSING THE VLAUES AND
THE INFORMATIONS IN THE NETWORK BETWEEN THE STAKE HOLDERS AND ALSO THE AUTHORITY, IT
ALSO DEALS WITH NETWORK CONNECTIVITY, FAULTS IN THE NETWORK AND AUTHORITY TOUCH WITH
THE STAFFS.
NETWORK DEVICE AUDIT
THERE ARE DIFFERENT AUDITITNG SOFTWARES SUCH AS Solar winds, Open-audit, NetformX among this
software we are using solar winds
WIRESHARK SHOWS HOW THE NETWORK IS PERFROMING

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FOLLOWING STANDRADS ARE ALSO SET UP
 SNMP community strings (v1 or v2c) or usernames/passwords (v3)  Telnet/SSH usernames/passwords 

Enable passwords  Seed device/Network range: When using a seed device
This is also how solar winds auditing looks like

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Time frame required is judged by the network size you have.
NETWORK SKILLS AUDIT

A skill audit is the process of identifying the skills sets of the individuals and find out which of his skills are
relevant or useful for the organizations or whether it goes with the value of our organizations or not.
There is great importance of auditing of skills and following criteria are views to match with the skills
 Through the result or competence. Certificates are testes

 From feedbacks: through the references
 Group performances: by auditing the time and the task
 Assessments test: giving them certain assessments on the psychological and other valued questionnaire
methods.
 Academic certification: the most basic method is looking up for the academic proof of getting some
certifications on the particular field and it will make the tasks easier but it cannot find out the real skills.
All these tests were set up in order to find out the key performances ability.
Template 2 for SLA
1. Agreement Overview
This was the agreement between ALEXO Enterprise and NUBEX.pty over the project of network management.

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This project was carried out after the agreement was decided
2. Objective & Goals
 To make the project responsible

 To regularly monitor and manage the network
 Solve any issues that coming for the future
 Payments agreement
 If any issues remain unsolved they will not be required to pay fees
3. Stakeholders:
 All the project is to be transparent

 There should be redistribution of the budgeting
 Stake holders are encouraged for the feedbacks
4. Periodic Review
 Agreement are to be reviewed every 6 months

 If the policies are to be changed meeting is to set up with the representative of the stakeholders
and the business owners as well
 Addition to the policies no one can hamper the change.
5. Service Agreement
5.1. Service Scope:

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Network management to manage the LAN and WAN and sort out all the network trouble.
5.2. Customer Requirements
Customer are agreed to allow the access to the authorized service providers regarding any devices
and then pay the dues on time
5.3. Service Provider Requirements
Service provider are schedule to perform the task in time frame
Service should be full of the quality
Prices should be justified
In case of any damage no charges to be applied if the fault is of service provider
5.4. Service Assumptions
Following may be the possible services
 Network monitoring
 Network auditing
 Trouble shooting
 Trainings
6. Service Management
It is the process through which we can consult with the customers and then service provider and then gain
the necessary insides of the project.

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6.1. Service Availability
Services are available in all the working hours and 99% of the time of the official activity of the network
and in closed in case of public holidays
Telephone number of contact
Email addresses
6.2. Service Requests
It deals with the customer’s satisfaction and if they are not satisfied they can ask for the further
request.
Template 3 Network maintenance and monitoring plan
Task Description Frequency
Server update Software are to be updated automatically. We have agreed Daily

to set up auto updating for some important software’s
Server antivirus Antivirus to be updated regularly for setting up against the Daily
future virus attacks
Data back ups Ensuring the data is backed up or not daily

Firewall audit Checking firewall activity Daily
Disk capacity Checking the disk capacity and managing it Weekly

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Password setup Setting complex password s and changing it Weekly

License check Ensure the software are with valid license Daily
up
Penetration Evaluating the possible threat of the network Weekly

testing
Security Auditing the security of the system Weekly
auditing
Desktop Looking up for client Daily

antivirus
Client support Providing security to the client When they occur they are
done
Updates for Regular update for the client Daily

desktop
Performance criteria checklist for unit assessment task:
Trainer/ Assessor to complete

Does the candidate meet the Yes No Trainer/Assessor Comments
following criteria
Developed the network
maintenance and monitoring
strategy and complete
template 1
Performed the network and

skills audit
 Check connectivity
 Ping the server
 Check firewall
 Check the network
traffic
 Check the network
performance

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 Check security threats
Designed and completed the

template for SLA and
complete template 2.
Completed the template 3
Activity 2: (Assign functional responsibilities to the stakeholders)
Note: This activity is in continuation of activity 1.
In activity 1, you have defined the stakeholder and their responsibilities now you need to arrange a
meeting with stakeholders and assign the functional responsibilities according to the network
maintenance plan (Template 3).
Your trainer will provide you feedback after the role play. Role play duration is 5-10 minutes and trainer
will provide you additional time if required.
You will act as a Nathan (Network Administrator) and your trainer/assessor will act as an IT manager. If
you need more participants, then you may involve your classmates according to the prepared document
(Template 1).

following criteria
Effectively participate in the
role play:
 Assigned functional
responsibilities to the
stakeholders
 Asked question if

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required
 Body language,
communication skills
and eye contact were
according to the
industry requirements

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Activity 3: (Implementation of the network maintenance management process)
Note: This activity is in continuation of activity 1 and 2.
Now, after the analysis and planning of the maintenance and monitoring of the network, you need to
implement the network maintenance and management processes under the supervision of the
trainer/assessor who will act as the IT Manager while you will act as the Network Administrator-Nathan.
The trainer/assessor will provide you the following:
 A site where troubleshooting process may be conducted
 A live network (LAN)
 Servers and computers
 Switches and routers
 Network Testing tools
For the implementation of network maintenance process, you need to perform the following activities:
 Consult with IT Manager and use network fault management tools to monitor and improve the
network performance
 Implement network maintenance and monitoring plan prepared in activity 1 in line with
prepared plan and policies (Activity 1 and appendix 1)
 Perform risk assessment of the implementation and complete the template 4 including ranking
threats
 Design and Implement Network disaster recovery strategy for improved and optimal
performance of the network and complete the given template.
 Analyse and ensure by measuring the network performance according to the given baseline
information

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Template 4 for Network Risk Assessment
1. Introduction
Purpose
A global operating companies have regular and common threats revolving around so the main purpose
of the network risk assessment is to minimize the risk of the network. By ensuring the `1
1.2. Scope of this risk assessment
Main scope of the risk assessment is to manage all the risks in the system and then maintain a risk free
secured environment to implement and make it well manageable.
2. Outcome of the risk assessment
Activity Risk Risk assessment Elimination/control Risk ranking

identified measures
(use matrix) (1 to 5) 1= lowest
and 5= highest
Software It may create Happens every If updated regularly this 2 as this is not
regularly a threat of month= likely issues can be resolved that high risk
updating software’s able
policies getting intermediate
lapsed or
attacked
Minimizing One of the Happened once in a Setting up strong 4 is may be very

the misuse member year = unlikely authentication passwords risky, significant
by the pinch from and disallowing entry in the
authority the vault vault
Loss of data There was Unlikely though it has Keeping strong back up and 5, severe it may

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crisis of data happened one there encapsulations to prevent cause huge loss
loss once is still chance of its the data loss securing the of the money
appearing data in the vault
Outage of It occurred Likely Generator and setting up 2, it cost 15000

the power twice last strong power set up for the dollar to be set
year back up at any point as per up
the need
Hazard It may occur Not fixed Make all the devices and No one knows
natural anywhere the object the damage
anytime amount

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Assessment activities to be completed  Implementation of the
network maintenance
management process
 For a full project outline, please

refer to the student
assessment instructions
Resources required for the unit assessment task  Unit assessment guide
template
Does the candidate meet the following criteria Yes No Trainer/Assessor

Comments
Consulted with IT Manager and used network fault
management tools
Deployed formal maintenance of the network
Completed the template for risk assessment

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Activity 4: (Implementation of the network maintenance management process)
Note: This activity is in continuation of previous activity.
In the previous activity, you have completed a risk assessment and prepared risk management plan
(Template). Based on identified risk, you need to prepare and implement a disaster recovery plan for
one of the identified risk and measure the performance of the network according to the defined
baseline (Activity 1 and 3).
Your assessor will provide you all the hardware, software and equipment’s to implement the disaster
recovery plan.
You need to perform the following activities:
 Develop a disaster recovery plan for one of the identified risk in activity 3. Complete template 5.
 Implement disaster recovery plan according to plan
 Measure the performance of the network according to the defined baseline (Activity 1 and 3)

Source: 554266746.docx 04 Nov 2021 4.0
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Template 5 for Network Disaster Recovery Strategy
Network disaster recovery Strategy
 Risk identified
Following risks are identified and they are

1. Loss of data
2. Natural hazards
3. Software update failure
4. Outage of power
5. Misuse of authority
 Arears affected by the risk

 Loss of data effect technical areas, customer security
 Natural damage causes hardware destruction
 Misuse of authority violates the security and then can impact any chosen area
 Sometimes software update failure effects the whole project
 Steps to reduce or remove the risk

 Use of hardware with quality in design
 Designing building with strong architectures
 Updating the software’s regularly
 Setting up strong back up for the software’s
 Setting up strong power back up

Source: 554266746.docx 04 Nov 2021 4.0
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 Hardware, software and tools required

 Routers all modern with ecofriendly hardware’s
 Strong cements and bricks for the buildings
 Backups are done on google, outlook clouds
 Strong authentications software.

Source: 554266746.docx 04 Nov 2021 4.0
ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au

following criteria
Designed the network disaster

recovery plan template 5
Implement the network

disaster recovery plan
Analysed network performance

according to the set baseline

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Australian Harbour International College

RTO ID: 41338 CRICOS Provider Code: 03449J

Student Declaration: I declare that the work submitted is Signature: rijalkarma

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Instructions to the Candidates

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Assessment into AHIC Moodle.

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Unit Assessment Task (UAT)

Assessment Task 2 – Unit Project (UP)

Assessment task description:

Resubmissions and reattempts:

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General Instructions for attempting the project:

How your trainer/assessor will assess your work?

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Assessment Task 2 - Unit Project (UP)

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This policy statement is designed to:

 The IT department is responsible to provide guidance on when firewalls are required or

 Also, IT personals will be responsible to raise awareness on the importance of a properly

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The job descriptions of IT Manager and Network Administrator are as under:

Job Description of IT Manager:

Job Description of Network Administrator:

 Installing network and computer systems

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Activity 1: (Analysis and planning of the troubleshooting of the enterprise network)

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Template 1 for Planning the Monitoring and Management of Enterprise Network

PURPOSE OF NETWORK MONITORING AND MANAGEMENT PLAN

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 ALLOCATING AND ANNOUNCING THE BUDGET AND THE PLANNINNGS TO STAKEHOLDERS

FOLLOWING ARE THE RESPONSIBILITIES OF THE STAKE HOLDERS:

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FOLLOWING THINGS CAN BE SET UP FOR COMMUNICATION MANAGEMENT

NETWORK DEVICE AUDIT

WIRESHARK SHOWS HOW THE NETWORK IS PERFROMING

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FOLLOWING STANDRADS ARE ALSO SET UP

 SNMP community strings (v1 or v2c) or usernames/passwords (v3)  Telnet/SSH usernames/passwords 

This is also how solar winds auditing looks like

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Time frame required is judged by the network size you have.

NETWORK SKILLS AUDIT

 Through the result or competence. Certificates are testes

Template 2 for SLA

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2. Objective & Goals

 To make the project responsible

 All the project is to be transparent

 Agreement are to be reviewed every 6 months

5.1. Service Scope:

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5.2. Customer Requirements

5.3. Service Provider Requirements

Service provider are schedule to perform the task in time frame

Service should be full of the quality

Prices should be justified

In case of any damage no charges to be applied if the fault is of service provider

5.4. Service Assumptions

Following may be the possible services