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Generic Product Development Process

Fase 0 : Product
Mission Launch
Statement
(Planning) : Fase 1 : Fase 2 : Fase 3 : Fase 4 : Fase 5 :
• Marketing Concept System Level Detail Design : Testing & Production
Target Development : Design : •Specification Refinement : Ramp-Up :
• Customer •Form •Product •Geometry •Prototype • Regular
Needs & •Function Architecture •Materials •Functional Production
Satisfactions •Feature • Final •Tolerances Tests • Train the
•Functional •Specification Assembly – •Standards • Marketing Workers
Objectives •Economic Scheme •Process plan Tests
•Business Goals Analysis, etc. •Subsystem/ •Tool Design
Components •DFM/DFA
 What Is QFD?

• Sebuah matriks sistematis berdasarkan pendekatan visual

untuk mendesain kualitas produk dan jasa. (Ramaswamy,
1996)
• Proses mengkonversikan permintaan konsumen ke dalam
“karakteristik kualitas” dan mengembangkan sebuah
kualitas desain untuk produk akhir dengan merinci secara
sistematis hubungan antara permintaan dan
karakteristiknya, dimulai dengan kualitas setiap komponen
fungsional dan memperluas perincian kepada kualitas
setiap part dan proses. Yoji Akao (1988)
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 QFD METHODOLOGY
• The Four Phases of QFD

Product Planning

Part Deployment

Process Planning

Production Planning
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THANK YOU

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