TITLE OF MANUAL TITLE OF SECTION

FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
GMC August 2018 August 2018 1 1

New uploading process of MC / ST/ CL / M2 in PAG-IBIG eGov module

1 Maker uploads MC / ST / CL / M2 file in PAG-IBIG eGov.

2 This message appears in New Payments “The uploaded file will be validated. You will receive an
email for the result of the validation.”

E-Gov validates the following:

· PAG-IBIG Employer ID Number (EYERID)
· PAG-IBIG Membership ID Number (MID)
· Payment Type (Pay type)

3 Maker can view the result of the validation in his email address registered in eGov. Result may
be:
· Valid File- this means that the file passed the PAG-IBIG algorithm validation and it was
successfully uploaded in eGov
· Invalid File- This means that there’s an error in the file. Upload in eGov is rejected.

4 Details of the result can be viewed in the Maker’s Dashboard in eGov under Notifications, Pag-
IBIG Document Upload.

Message will be:

· “(Number of) PAG-IBIG Payment Instruction (PI) created” for valid files
· “(Number of) PAG-IBIG documents rejected” for invalid files. User must click on this to
download the details of the invalid files.

5 Maker, Checker and/ or Approver can proceed with the transaction if result of the validation is
“Valid”
· By logging in EGOV, the Maker triggers the endorsement of the PI to the Checker or Approver’s
access.
· Payment Instruction (PI) for approval will then be available in the Checker or Approver’s
access. Same steps in approving a transaction follows.

6 If “Invalid”, Maker needs to correct the file upload then goes back to step 1. Cycle repeats until
Maker is able to successfully upload a Valid File.

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 TITLE OF MANUAL TITLE OF SECTION

FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
GMC August 2018 August 2018 1 2

Reply to the error Message: “Corrupted File” and “Invalid Record length”.

Good day,

Following strictly the PAG-IBIG File Structure, please make sure:

1. Header line must be up to column 250 (end column cursor at 251). – Corrupted File error
2. Detail line must be up to column 168 (end column cursor at 169). - Invalid Record Length error

Please see attached PAG-IBIG File Structure and Sample files. (The Applicable Month on the sample files
are being updated every Transmission Month).

Thank you.

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 TITLE OF MANUAL
FAQs for PAG-IBIG File
Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE
NO. DATE
GMC August 2018
No. Common Error in PAG-IBIG File Uploads
1 Invalid file Encoding. File must be saved in
Encoding: ANSI.
(The transmitted PAG-IBIG file was saved as
Encoding: UTF-8.)
2 Incorrect Header Record Type found.
Expecting 'EH' Record Type at beginning of
line 1. File format saved should be Encoding:
ANSI.
(The transmitted PAG-IBIG file was saved as
Encoding: Unicode or Unicode big endian.)
3 The Employer ID/Branch Code in the file does
not match with your profile.
(The PAG-IBIG Employer Number in the
transmitted PAG-IBIG file is less than 12 digit
or does not match the Approved PAG-IBIG
number.)
4 The Employer ID/Branch Code in the file does
not match with your profile.
(The PAG-IBIG Branch Code in the transmitted
PAG-IBIG file does not match the Approved
PAG-IBIG Branch Code.)
5 Invalid period covered.
(The Period Covered/Applicable Month in the
file is neither the Current nor Advanced
Applicable Month accepted in EGOV.)
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REVISION DATE REVISION NO. PAGE NO.
August 2018 1 3
Solution
PAG-IBIG Files must be saved as Encoding:
ANSI (not UTF-8).
To save a text file to Encoding: ANSI.
a. Open the text file in Notepad.
b. In the Menu Bar, click File then Save As..,
then select ANSI in Encoding then click the
Save button to save the file.
PAG-IBIG Files must be saved as Encoding:
ANSI (not Unicode or Unicode big endian).
To save a text file to Encoding: ANSI:
a. Open the text file in Notepad.
b. In the Menu Bar, click File then Save As..,
then select ANSI in Encoding then click the
Save button to save the file.
Check the PAG-IBIG Employer Number in the
file transmitted if it matches the Approved
PAG-IBIG number in the EGOV Enrollment.
Check the PAG-IBIG Branch Code in the file
transmitted if it matches the Approved PAG-
IBIG Branch Code in the EGOV Enrollment.
Check the Period Covered/Applicable Month
in the file transmitted if it is the
valid/accepted Applicable Month for the
present Transmission Month.
Example:
If Transmission Month is Aug 1-31, 2018 =
accepted file upload Applicable Months are
(current) July 2018 and (advanced/equal to
Transmission Month) Aug 2018.
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 TITLE OF MANUAL TITLE OF SECTION

FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
GMC August 2018 August 2018 1 4

No. Common Error in PAG-IBIG File Uploads Solution

6 Invalid date:0720/18. (072018 was used in
the sample file)
(The Period Covered/Applicable Month in the
file transmitted has wrong format MMYYYY)
Check the correct format of the Period
Covered/Applicable Month in the file
transmitted. The format should YYYYMM.

7 Invalid Header at line 1 : Expecting 'G','P'
value in Employer Type field
(The Employer Type in the file transmitted is
invalid.)
Check the Employer Type field on file
transmitted. The valid values are only G (for
Government) and P (for Private).

8 Invalid file. Please check the header of the Check the Payment Type field on file
file. transmitted.

(The Payment Type in the file transmitted is The valid values are only MC (for Member’s
invalid.) Contribution), ST (for Short-Term Loan), CL
(for Calamity Loan) and M2 (for Modified Pag-
ibig 2).

9 Invalid Header at line 1 : Expecting valid value Check the Employer Name field on file
in Employer Name field (value must be left transmitted. It should start at column 29, right
aligned and padded with spaces at right) after the Payment Type.

(The Employer Name in the file transmitted

did not start at column 29.)

10 Invalid Header at line 1 : Expecting valid value Check the Employer Address field on file
in Employer Address field (value must be left transmitted. It should start at column 129.
aligned and padded with spaces at right)

(The Employer Address in the file transmitted

did not start at column 129.)

11 Invalid Details at line 2 : Expecting starting Check the correct/valid Employee’s

value '1' in Pag-IBIG MID field , Actual: 0 Permanent PAG-IBIG MID thru the employee
Invalid Details at line 2 : Expecting starting or the Employee may verify the MID with PAG-
value '1' in Pag-IBIG MID field , Actual: 0 IBIG Branch.

(The Pag-ibig MID in the transmitted file starts

with “0” which is an invalid detail)

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 TITLE OF MANUAL TITLE OF SECTION

FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
GMC August 2018 August 2018 1 5

No. Common Error in PAG-IBIG File Uploads Solution

12 Invalid Details at line 2 : Expecting valid value Check the Last Name field on file transmitted.
in Last Name field (value must be left aligned It should start at column 30.
and padded with spaces at right)

(The Last Name in the file transmitted did not

start at column 30.)

13 Invalid Details at line 2 : Expecting valid value Check the First Name field on file transmitted.
in First Name field (value must be left aligned It should start at column 60.
and padded with spaces at right)

(The First Name in the file transmitted did not

start at column 60.)

14 Invalid Details at line 2 : Expecting valid value Check the Middle Name field on file
in Middle Name field (value must be left transmitted. It should start at column 90.
aligned and padded with spaces at right)

(The Middle Name in the file transmitted did

not start at column 90.)

15 Invalid Details at line 2 : Expecting valid Check the Employee Contribution field on file
amount value in the Employee Contribution transmitted. The Decimal point must be at
field column 130.

(The Employee Contribution in the file

transmitted is in wrong position.)

16 Invalid Details at line 2 : Expecting valid Check the Employer Contribution field on file
amount value in the Employer Contribution transmitted. The Decimal point must be at
field column 143.

The Employer Contribution in the file

transmitted is in wrong position.)

17 Invalid Details at line 3 : Employer Check the Employer Contributions amount

Contribution amount must be equal to zero.
(The Employer Contribution amount is more
than zero (0.00) but the Paytype in file
transmitted is ST.)
column, it should be 0.00 for Paytypes ST, CL
and M2. Or the Paytype should have been MC
and not ST, CL or M2.

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 TITLE OF MANUAL TITLE OF SECTION

FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
GMC August 2018 August 2018 1 6

No. Common Error in PAG-IBIG File Uploads Solution

18 Invalid Details at line 3 : Invalid Check the Birthdate field on file transmitted.
date:1991/13/28. , Actual:19911328 The format YYYYMMDD should be followed.

(The Birth month is 13, which is an invalid

value for month)

19 The file you are trying to upload does not Check the filename of the file transmitted.
match the selected file format. Should have “.MCL” as extension name.

(The filename transmitted does not have

“.MCL” extension name. Possible wrong
extension names are “.txt” and “.prn”)

20 File invalid. Filename length limit to 50
characters.
(The length of the filename transmitted has
more than 50 characters, including space/s
and extension name “.MCL”)
Check the length of the filename of the file
transmitted. Length should be equal to or less
than 50 characters, including the extension
name “.MCL”.

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 TITLE OF MANUAL TITLE OF SECTION

FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
GMC August 2018 August 2018 1 7

PAG-IBIG FILE STRUCTURE

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FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
GMC August 2018 August 2018 1 8

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FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
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FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
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FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
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Sample file for PayType MC:

Sample file for PayType ST:

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FAQs for PAG-IBIG File

Upload in eGov
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Sample file for PayType CL:

Sample file for PayType M2:

Header Record/Line:

Record Type “EH – Employer Header” (Fixed; Mandatory field) = columns 1-2

Pag-ibig Branch Code (Mandatory field) = columns 3-4

Period Covered (or Applicable month) (Mandatory field) = columns 5-10

Pag-ibig Employer ID (Mandatory field) = columns 11-22; followed by 3 blank spaces

Employer Type (P or G only) (Mandatory field) = column 26

Payment Type (MC/ST/CL/M2 only) (Mandatory field) = columns 27-28

PayType HL – “not allowed” in online payment yet (refrain from paying HL in EGOV – please do OTC payments per
Pag-ibig’s advise)

Employer Name (Mandatory field) = columns 29-128

Employer Address (Mandatory field) = columns 129-228

Postal Code no. (Optional field) = columns 229-235

Telephone Number (Optional field) = columns 236-250

END cursor must be at 251.

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FAQs for PAG-IBIG File

Upload in eGov
DOCUMENT AUTHORIZATION INITIAL ISSUE REVISION DATE REVISION NO. PAGE NO.
NO. DATE
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Detail Record/Line:

Record Type “DT – Detail Record” (Fixed; Mandatory field) = columns 1-2

Pag-ibig Membership ID / MP2 Account Number (Mandatory field) = columns 3-14

Employee ID / Employee’s Company ID (Optional field) = columns 15-29

Last Name (Mandatory field) = columns 30-59

First Name (Mandatory field) = column 60-89

Middle Name (*Encouraged by Pagibig to provide for matching) = columns 90-119

Employee Contribution / Loan Amortization (Mandatory field) = columns 120-132, where decimal point should be
at column 130; format 0.00

Employer Contribution (Mandatory field for Paytype MC only / 0.00 for other Paytypes) = columns 133-145, where
decimal point should be at column 143; format 0.00

Tax Identification Number / TIN (*Encouraged by Pag-ibig to provide for matching / Optional field) = columns 146-
160

Birthdate (*Encouraged by Pag-ibig to provide for matching / Optional field) = columns 161-168; but if provided-
must follow format YYYYMMDD

END cursor must be at 169.

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