Professional Documents
Culture Documents
Submitted By:
ALPAY KEILAH A.
Submitted to:
Annabel Janoras
Professor
September
2021
PROGRAM MANUAL
To adhere with Memorandum Order no. 7, series of 2021, dated July 31, PUP Unisan
Branch shall comply with the following provisions:
1. The on-the-job training and internship programs SHALL BE via online and/or
correspondence mode.
3. Alternative activities shall be given such as online trainings, webinars, case analyses
and other projects that will help enhance the knowledge and skills in their field of
specialization.
6. It shall be the duty of the OJT Instructor as well, to measure objectively the level of
competencies attained by the students during midterm and finals period.
7. Instructional Materials are also necessary, aligned with the outline of proposed
activities for the entire summer classes. IM’s are also subjected for evaluation of the
IM’s Evaluation Committee.
General Guidelines
Qualification
Procedures
3. The college or department releases the list of students who met the requirements and
qualified for the OJT/Internship.
4. The students prepare a File Folder/Clear Book (color coded) for submission to the
OJT/Internship Adviser assigned to them at the end of the OJT/Internship Period.
The following requirements shall be in the students File Folder:
___Program Manual
___Curriculum Vitae
___Letter of Request
___Letter of Application
___Waiver
1 Mission
2. Vision
3. Organizational chart
4. Core Values
5. Product/Service Description
6. Stakeholders
7. Company/Agency/Organization History
___Summary Report
(Format for item summary report; arial, font size -12, spacing-1.5, 1 inch margin
on all sides, maximum of 3 page)
CURRICULUMN VITAE
Email :alpaykeilah22@gmail.com
PERSONAL DATA
Nationality : Filipino
Sex :Female
Marital Status :Single
Date of Birth : March 14, 2000
Place of Birth :Unisan Quezon
EDUCATION
ADDITIONAL TRAINING
Unisan Branch
September 9, 2021
Greatings of Peace!
Respectfully yours,
Keilah Alpay
Noted by:
September 9, 2021
I am confident that under your company, I can acquire valuable knowledge and skills to
complement those that I have learned in school. In exchange, I offer my service and
determination to be an assets to your company throughout the duration of my training
period.
Sincerely yours,
Keilah Alpay
OJT Applicant
Brgy. Ila. Cbulihan Unisan Quezon
09071933269
ENDORSEMENT LETTER
September 9, 2021
May we introduce to you our students Keilah Alpay, taking up Bachelor of Science in
Entrepreneurship? As a pre- requisite to graduate, students are required to undergo
200 hours of On Job Training to enable them to practice/ apply the skills, theories and
concepts learned in school to an actual work setting.
In this connection may we request you to allow the above- mentioned student to render
her practicum in your establishment.
Sincerely yours,
August 4, 2021
I further affirm that the Polytechnic University of the Philippines shall not be responsible
for any accident or injury that may be fall on this person while on his/ her way to and
from the site of the training. I, also fully understand that while he/she is undergoing such
training, the establishment concerned will not be held liable for any accident or injury
arising from circumstance due to the fault of the students while within is compound.
Further, the company will see to it that the above named student be given orientation
concerning the company safety program.
________________________________________
___________________________________
Students Signature over printed name Parents Signature over printed
name
ATTESTATION
For the Company for Polytechnic University of the
Philippines
__________________________ _______________________________
Name and signature of company rep. Name and signature of
University rep.
______________________ __________________________________
Designation Designation
Polytechnic University of the Philippines
Bachelor of Science in Entrepreneurship
Unisan Branch
WAIVER
I, Keilah A. Alpay, Filipino 21 year of age, with residence at Brgy. Ilayang Cabulihan
Unisan Quezon and presently enrolled at these University, Unisan Branch, hereby
voluntarily renounce and waived with the consent and conformity of my parents/
guardian and all claims that I, may have against the said the Polytechnic University of
the Philippines, and or its officials from any cause that may occur in connection with the
subject ENTR 40053 Business Industry Immersion.
This waiver takes effect only on the duration (August-September 2021) of the said
purpose
__________________________ ______________________________
Signature over Printed Name of Parent Signature over Printed Name of
Student
MEMORANDUM OF AGREEMENT
The (name of company), a corporation duly created and existing under the
laws of the Republic of the Philippines, with office address at (address), herein
represented by its (position of authorized signatory of the company), (name
of authorized signatory of the company), hereinafter referred to as the
COMPANY;
-And-
WITNESSETH:
WHEREAS, the COMPANY supports this program and is willing to give the
students of the UNIVERSITY a course related work assignments and expose them to
actual learning experiences;
1. The duration of the program shall be equivalent to at least 200 hours unless
otherwise agreed upon by the COMPANY and the UNIVERSITY;
2. The COMPANY shall commit to take in the student-intern to undergo Internship
Program consistent with the requirements of the UNIVERSITY;
3. The UNIVERSITY shall be responsible for briefing the student-intern who intend
to conduct practicum exposure in the COMPANY as part of the UNIVERSITYs
curriculum;
4. The UNIVERSITY shall provide the student-intern the basic orientation on work
values, behaviour, and discipline to ensure smooth cooperation with the
COMPANY;
5. The OJT shall be held on-line based on the agreed scheduled between the
supervisor and the student-intern and duly noted by the faculty adviser;
7. The COMPANY shall provide free relevant instruction and training to the intern,
consistent with its policies, rules and regulations. It shall treat the intern in a
professional manner, and shall not subject him/her to tasks and work
assignments that are risky, dangerous or unrelated to the purpose of this
Agreement:
9. The COMPANY is not obliged to employ the student-intern upon the completion
of the internship. However, the COMPANY, upon consultation with the
UNIVERSITY, may require qualified intern to submit themselves to examinations,
interviews, and submit pertinent documents to support their application;
10. The intern shall be personally responsible for any and all liabilities arising from
gross negligence in the performance of his/her duties and functions while under
internship;
11. The parties shall not divulge any information that it may have access to, and any
such information will only be used for academic purposes;
12.1. Further, either party shall have the right to pre-terminate the internship
program if:
a) The student-intern violates the rules and regulations of the COMPANY, or if there
is serious misconduct on the part of the student-intern;
b) The COMPANY does not provide the kind of responsible training as agreed upon;
or
c) There is any violation of the foregoing covenants that will warrant the cancellation
of this Agreement.
PROVIDED that the terminating party shall formally inform the Program
Coordinator or Faculty Adviser of the grievance before any decision to terminate is
made and finalized. The Program Coordinator or Faculty Adviser shall intervene in order
to rectify the situation in the interest of all parties concerned.
12.2. The one year period shall be applicable to cover other prospective student-
interns who may likewise be required to undergo an Internship with the
COMPANY during the affectivity of this Agreement.
12.3. Any renewal of this Agreement shall be through the mutual written consent by
both parties.
13. Both parties shall exert all efforts necessary to achieve the objectives of this
Agreement.
IN WITNESS WHEREOF, the parties hereby affix their signatures this _____ day of
_____, 20___ at _____________________, Philippines.
By: By:
_______________________________
_____________________________
(Name and signature of DR. EMANUEL C. DE
GUZMAN
_______________________________
_____________________________
(Name and signature of witness) (Name and signature of
witness)
(Position) (Position)
ACKNOWLEDGMENT
BEFORE ME, a Notary Public, for and in the City of _______________, this
_____day of _______, 20___, personally appeared:
Known to me to be the same persons who executed this instrument and acknowledged
the same to me as their free and voluntary act and deed, and of the entities they
respectively represent.
This document consists of four (4) pages including the page where this
Acknowledgment is written, and the parties signed at the left margin of each and every
page hereof.
WITNESS MY HAND AND SEAL on the place and date first above written.
Notary Public
quality products.
Sandals and shoes The right pair of shoes can add a lot of points to
FOODS
Fruits and Vegetables The local fruits and vegetables are also in that
TYPES OF SERVICE
another.
COMPANY HISTORY
All the business in the country has its own history. History can tell the how the business
starts, overcome the problems and how able to survive the business and go to
successful state of business that earn profits, create job and employment, giving service
and helping economy of the country. In line of business it have two types of business
the micro- and macro business even if the business is micro it doesn't matter because it
business also that provides needs and gives service to the people.
The history of Belen Leo's store starts with the owner of this store named Mrs Belen
Ferrer. She had a beautiful personalities that attached to her being human. Mrs. Belen
had strong personality and positive mind so don't be surprise to the success of her
business. Mrs. Belen have disable feet every day it can give her a lot of pain her
children are away from her because all of them had their own families elsewhere. With
the reason of that if Mrs. Belen in pain her husband only give helps to her. Everyday
Mrs Belen are very lonely to her house so that she fined way how to resolve her
problem.
Mrs. Ferrer decided to build micro business, store that located at Brgy. Cabulihan
Unisan Quezon (Crossing) with the name of store Belen Leo's Store. The foundation of
the Store is 2019, since 2019 the store serves all the people in that particular area.
Circumstances and difficulties Passover in that business, this store are standing strong
until now and gives service to people.
The Belen Leo's Store are very famous in the Cabulihan Unisan Quezon because of the
high quality of the products that its offer to the customers. All the peopled who works at
the store are very kind, humble and gentle that's why many customers are willing to buy
some products of the store. In the terms of the growth and expansion of this store,
starting 2019 of operation of the store there has only establishment and lack of wide are
but now it had additional two establishment that you can buy any pair of sandals, slipper,
ukay-ukay, school supplies and etc. The growth and expansion of the store really helps
the customer and people around that store.
LOGO
Logo in one business are important, logo that gives distinctive image to the customer
and also to all people. It is the way easy to recognize business by the symbol that
shown at the logo. The logo of the Belen Leo’s store has a 3 colours which are yellow,
sky blue, and black. Owner says that the black colours symbolize midnight which all the
people are in the deep sleep means the silence. The store are very SILENCE in terms
of competing but it is very dangerous if you compete with them. The yellow colour
symbolize the colour of the sun, store that always rise for the new morning, new
opportunities and new life. Store also gives a beautiful morning to the people and
whether the typhoon can’t stop the rise of Store. The sky blue colour represents to the
peace inside the store being even there have competition in line of business peace are
imperishable. The symbol that shown in the logo are the star and the house. The star
symbolize that behind the store there have a people that (represent the star) who
always work hard, dedicated to their work for the success of the store. People behind
the store are the star that never fade, shining Yesterday, Today and tomorrow for the
effulgence of the Store. The little house symbolize the store, store that gives services, it
also symbolize that even its small it can give huge happiness.
DAILY TIME RECORD
CERTIFICATE OF COMPLETION
DOCUMENTATIONS
SUMMARY REPORT
We all know that the Polytechnic University of the Philippines established the
program for its students. The On Job Training programs aims to develop the knowledge
and skills of the students through the actual exposure to the Professional workplace. As
a trainee of the company that I, perform my On Job training I found myself that I can
handle any problems and circumstances that pass in my job. In the workplace that I
been there I am very happy and thankful to the owner of store because she teach me
some techniques how to deal with customers and how to manage business not for loss
but to earn more and more profits.
In addition the area of my work in that store have the connection to my course.
Marketing the product and service are my job in that particular store. Belen Leo’s store
has a quality product that they can offer to the costumers in addition all the peopled in
that Store are very friendly that’s why many customers are attracted to that Store.
Me as a trainee during the On the Job Training I do all my best to be the assets of the
Store I worked hard to learned more skills and knowledge that I can used it when I apply
in the Company in the future. Dealing with the customers are not very easy so as a
giving a service we all know that the customers are always right. I am very thankful to
the owner of the store and also to the employees of that they gave me more experience,
practicing me how to deal in the customers and how to be a responsible person in every
part of my work even if it is small or big.
I remember the first day of my training I, am nervous not because I don’t know all
what I need to do, I am nervous because I am very excited on the job that the owner
assign on me. The owner give some tips for my job and instruction also I understand all
the owner say and I do all I can for the job that assign in me.
Before I, undergo On the Job training I know that train is the best to all people to be
expert in work, job and life. When one person are undergo in training it is advantage for
him or her. During my OJT I, realize that being sociable, real, responsible, kind, honest
and humble are very important when you are in the workplace it can helps you to deal to
the costumers and have a good and strong relation to them. After On The Job Training I
learned that training are very important to everyone because being train in all things can
Allow you to pass to all the circumstance in work. On the Job Training can gives
Additional skills, techniques and knowledge that are very helpful to all of us in the line of
future Entrepreneurs.
Belen Leo’s Store open starting every Monday to Sunday at 6:00 AM To 8:00 PM. As a
trainee on that workplace I, set my schedule every Monday to Saturday at 12:00PM to
5:00 Pm in the afternoon. That particular date and time of my work schedule are
favorable to me as a student. I am very thankful because the owner of that store are
very understanding to me and to my schedule.
Celebration are very popular this day, now is the time of pandemic there are
many lockdown places in the word. Even all that worst year because of the pandemic
we as a Filipinos cannot stop for that pandemic. Filipinos always find the way to be
happy and to enjoy life. I remember when I was in the workplace in the store. The owner
of the store celebrate her birthday in that place all the employee of the store are very
happy. There have a lots of foods and also having a videooke in the store. All the
people of the store are enjoying the celebration and I am very happy to join their and I
am so thankful also because of the owner warm heart to her peopled.
The difficulties that I had encountered during the OJT are in the line of dealing
with the customers of the store. Other customer are very complicated I cannot
understand what are they talking about or complain about because all I do is to
understand all those customers. There has a scenario that one of the customers
complain that the service that we provide cannot satisfy what he/ she expected to us so
the owner taking action to the customer immediately. The owner talked the customer
and try to understand what he are trying to say. Because that the owner of the store are
very humble the problem are being solved in that day. So this are one of the difficulties
during my OJT.
Even if there are many difficulties during my OJT I am here to solve the problem I
encountered all the best I can. I am not expert but I believe that the difficulties I
encountered are part of the training that I must be known to be have more knowledge
about work that I can used in the future.
CASE ANALYSIS
1. Unexpected Promotion
Activities Assessment
Answers:
1. What could be the issue in this case?
The issue of this case is unexpected Promotion of Lina to the government and the
mishandle of performance evaluation that caused conflict between the two parties.
2. Did Lina make the performance evaluation of Imelda at the right time? Defend
your answer.
For me, Lina didn't make the performance evaluation of Emilda in the right time
because Lina don't have didn't know more about the performance evaluation. Lina only
knows previous experience about performance evaluation she didn't know the deep
meaning of the performance evaluation that's why there have a conflict regarding to the
promotion of Lina. For me Lina needs to improve her knowledge about learning
performance evaluation before she go in the other coworkers and set the evaluation to
avoid such conflict in workplace.
3. Was Lina the right person to be promoted as supervisor? Explain your stand.
In the promotion of one person on the company, the company must sure and know
the employee that they can promote. Promotion is one of the great achievement in one
employee so the employee that will be able to promote or to be promoted is the person
that deserves that position. For me Lina is the right person to promote why? Because
she is popular in the terms of being sociable and also having a good performance in the
Work beside, Lina need more time to improve the part of her work to be more
productive
And avoid conflict with coworker. Being popular is not the reason to promote one
employee the best way and right way to promote is if the employee is skilled, full of
knowledge and has professional attitude that not caused any problem. I conclude that if
Lina had all of this character she is liable for the promotion of the company.
5. What would be your reaction if you experience the presented case about?
My reaction if I experienced that case is the like the Imelda reaction but being a trained
students that undergone to the OJT I will manage my emotion and be humble to
everyone to avoid misunderstandings. Even there are many conflict in your company it
is easy to overcome if everyone has a wide understanding in every case.
Guide Questions
1. Who do you think has the competence to do the evaluation of jobs and
companies pay sale program?
2. What steps could have been taken by the management before the
implementation of the program.
3. Should employees in this particular case be involved directly in evaluating their
own job? Defend your stands.
Answers:
1. Who do you think has the competence to do the evaluation of jobs and
companies pay sale program?
A job evaluation is a systematic way of determining the value/worth of a job in relation to
other jobs in an organization. It tries to make a systematic comparison between jobs to
assess their relative worth for the purpose of establishing a rational pay structure. In
that case the duties of personnel administrator include evaluation of the jobs of the
company's. For me, the personnel administrator has a competence to to the evaluation
of the jobs of the company's. Why? Because evaluation of the job and assessing an
employee's performance are the duties and job of the personnel administrator so the
other people don't ever think that the personnel administrator has a bias side to the
employee. For that the employee that complain and make chaos and make people
angry are needed to accept the fact and the result of evaluation. In the case that says
the the newly hired employee has a higher grade of evaluation, the employee may now
that evaluation are not only look at the people position in the company, evaluation look
to the job description and the administrator have no intention to make such a move that
no connection to their job. The personnel administrator do their job only not in personal
it only for the company that's why I think that that personnel administrator has be able
and competence to do the evaluation of the job.
2. What steps could have been taken by the management before the
implementation of the program.
Insure that the capability of the company in that particular program that they may eliminate are
very helpful and make a valuable results not to create chaos, but to create Unity and stability of
the company. The company before their establish that kind of evaluation they sure that the
process of evaluation are right and not have a bias treatment.
OJT webinar Hospitality Workplace Strategies for Employees Emotional and Mental
Health Well Being during crisis are the webinar that I attended it is part of the task that
assign to us to complete the subject. The webinar that I participated are very informative
with the speaker named Ms. Cherry Oropesa Crisostomo. The speaker are clearly
discuss what are they want to give us. If we think the mental issues it is not only for the
brain and for emotional health issues it is for the whole person health. We are on crisis
this day, when the Pandemic arise, the government emplemented the ECQ, which are
only the fundamental needs are being first. The busy street before become a new Era.
Before the webinar will start the speaker ask the students about the currently statut of
their life and almost the state of the students are surviving, it just because of the
Pandemic. Speaker discuss importance of the Mental health towards employee and the
hospitality of both of them. Mental health are always come first in this time of Pandemic
people need to do are think about the way how they can be productive, to avoid stress
and etc. The Seda has an aim to their employee to help them in time of the crisis, they
set more and more activities for their employees to ensure the positivity and happiness
of all. The core of this webinar is the wellness of the employees. The activities that
established of the company are HR virtual Kamistahan, Kapehan Session on Mental
Health, Vedio and Music Presentation and etc. Even if the Pandemic is there the
company find a way how to help their employees in mental health. The company also
celebrating and make bonding with their employees to keep the good realtion and to
maintain the wellness of them. I learn in that webinar are self care and self love are the
best for us to maintain our wellness and also we can avoid the stress giving by the
Pandemic by producing some valuable and productive things. Our learning about this
webinar we can share to the other people, not only you are able to know that kinds of
information both of us need this, sharing is caring. I learn that the Pandemic is not small
issue it is the very big issue. We learn us one and we fight us one in this. The
importance of this webinar to us are we learned more about Mental Health and the
hospitality of the employee. Important to the employee such a good company like Seda
that taking care of them during this Pandemic, why because job are very important to
the individual but the most important is the health of everyone. This webinar gives some
ideas how you can avoid mental illness. Helping people are the best way to give them
knowledge and stability in life. I learn that in this time of Pandemic we don't need to be a
selfish person, because Being selfish can kill another and more people. We as a
Filipinos we learn we fight and we heal as.
2. BUILDING PROFFESSIONAL IMAGE ANF EFFECTIVE
COMMUNICATION SKILLS FOR EVERYDAY SUCCES
Building Professional Image and Effective Communication Skills For
Everyday Succes
We are in the Year of 2021, we face the Pandemic right now and our life is
in the new normal situation, there has a lot of adjustment in life. We a
human being we need to adjust to survive in Life. This webinar discuss
what is the trends about digital marketing in 2021, they say that digital
marketing increases during this time of Pandemic why because all are we
need to work from home to feed our own families. Digital marketing
Because of the Pandemic,, the retail landscape has dramatically
transformed, with customers forging new shopping habits and upping their
expectations for brands. Digital marketing has evolved just as much, with
the development of virtual platforms to replace in-person experiences and
campaign redesigns to acknowledge the new reality. Yet, given the rapid
onset of new technologies, behaviors, and trends, skilled marketers must
look even further into the future. During this Pandemic the percent of using
online service are increases. Even Christmas's shopping is now online,
why? Because all people avoiding the exposure to the group of people
them they possible can get the virus. All the people keep trying to succeed
in life that's why many other people use the digital marketing process to
create their own job and etc. In the marketing their lot of strategies that
their apply to their own business. In the digital marketing make sure that
your local is at the heart of your digital marketing strategy. Focus on the
intent of your key words and understand how they are interpreted across
multiple channels. In the digital marketing it needs that the strategies has a
long-term that are agile in the place to be successful in 2021. People want
more brands service since Covid 19 arise.
Economy that we are living right now is in lot of circumstances, but
we as a people that has a strong mind and knowledge we can think that
this lot of problems are the big opportunity to us. Even we are in the
Pandemic there has a lot of device to connect with others, to transact in
terms of business. In the line of digital marketing there has a lot of
techniques, it is very important. During the time of Pandemic the global
social media consumption accelerate all consumer using device.
Facebookand Instagram continue to dominate the social user attention.
2020 business outcomes, Facebook has more quick to address consumer
behavior change. 1st party data will continue to drive a competitive
advantage. Dynamic capabilities are now a staple from high performing
campaign. The rapid growth of the digital market has launched a new era of
human engagement across all aspects of life. For business-centered
industries, the combined effect of digital technologies in promotion and
marketing has proven to be of high the value to online trade and distribution.
Because the world is witnessing the viability of the digital era,
marketing strategies involving the use of electronic media is prioritized in
today’s business approach. Contributing to this is the vast everyday
consumption of electronic content that is either shared or spread across the
world-wide-web. The various marketing channels and mediums are
responsible for the great increase in brand awareness. Trends of the digital
scene including SEO, online video content sharing, pay-per-click
advertising, online blog advertising, viral marketing strategies, social media
software applications (such as Facebook, Snapchat, Tumblr and others)
are vital. Incorporated in the business approach, they elevate brand
awareness and maybe even provide a considerable boost in business
marketing. Online Branding – or E-branding – can usually benefit from any
form of the digital marketing trends. Your branding strategy can be boosted
dramatically by digital media bringing in new opportunities and new ways
for you to define the strategy that is perfect for your business. It must be
considered an investment. Strategy can significantly provide a way to
differentiate your brand from other competitors with a similar product line or
industry and be
Able to place you and your brand in the best possible position in this
competitive market. As the trend promotes your brand, it creates general
public awareness of the various company products and services being
developed for customer satisfaction. It has been determined that Digital
Marketing is on its way to becoming the Future of Marketing, with the ability
to deliver and create an online brand and product awareness.