Multicultural Diversity in Workplace for the Tourism Professional

Employee Engagement
Research Activity 1 – ARG

Submitted by: Basalio, Roselyn A.

WHAT I KNOW ABOUT
MUTICULTURAL
DIVERSITY IN THE
TOURISM AND
HOSPITALITY
WORKPLACE DIVERSITY IN REAL-LIFE
 What I know about is to
study the different
culture, cultural
identities, globalization,
cultural relativism.
 Multicultural is to
studies of cultural
diversity that occurs
when the people have
different types of
nationalities, regions,
and study of how
people or how you
connect and how you
communicate from
their community,
multicultural diversity is
to recognize and value
the cultural differences
by its people.
 Cultural diversity
means people
interpreted their
culture however they
want to act from their
social culture or
location.
 A diver's workplace is to
recognize differences in
other, such as our
gender, culture, race,
ethnicity, age, regions,
sexual, orientation,
WHAT I RESERCHED WHAT RELEVANT
ABOUT THE CURRENT ADDITIONAL
PRACTICE IN KNOWLEDGE I GAINED
MANAGING FROM THIS RESEARCH.
MULTICULTURAL
SCENARIOS/ACTUAL
INDUSTRY.
 Communication:  And when you are in
Providing information workplace you need to
accurately and be encourage yourself,
promptly is critical to do what you wanted,
effective work and make your dream come
true, you should try
team performance.
your best to do your job
This is particularly at your best no matter it
important when a hard to work do it.
project is troubled  Make yourself engage
and needs immediate to your co-workers
corrective actions. present yourself during
However, people performance make
from different some contribute with
cultures vary in how, your co-workers.
for example, they  You need to be
relate to bad news. committed to your
organization; you have
People from some
to be learned to
Asian cultures are
willingness to help
reluctant to give  In this research I gain
supervisors bad news that manager must
 Time: Cultures differ treat their employee
in how they view fairly, manager must
time. For example, encourage them to
they differ in the perform well, make
balance between them to inspire
work and family life, Everday.
and the workplace
mix between work
and social behavior.
Other differences
 family's structure,
physical and mental
disabilities or
challenges.
 Multicultural diversity is
to adopt your employee
relationship
management system,
overcoming
stereotyping and
practice cultural
diversity policy, and
also part of this
multicultural diversity is  Schedules: Work can
to accepting and make
cultural diversity to
treat your employee
equally.
 Team-Building: Some
include the
perception of
overtime, or even the
exact meaning of a
deadline. Different
perceptions of time
can cause a great
misunderstanding and
mishap in the
workplace, especially
with scheduling and
deadlines.
be impact by cultural
and religious events.
The business world
generally runs on the
western secular year,
beginning with
January 1 and ending
with December 31.
But some cultures use
wildly different
calendars to
determine New Year's
or specific holy days.
For example, Eastern
Orthodox Christians
celebrate Christmas
on a different day
from western
Christians. For
Muslims, Friday is a
day for prayer. Jews
observe holidays
ranging from Rosh
Hashanah to Yom
Kippur.
cultures – like the
United States – are
individualistic, and
people want to go it
alone. Other cultures
value cooperation
within or among
other teams. Team-
building issues can
become more
problematic as teams
are comprised of
people from a mix of
these cultural types.