The ultimate guide

for Preply tutors

Your profile is officially live! Students can now see your profile
and book lessons with you. What’s next?

Table 

of contents

Glossary

Trial lessons

10

Preply house rules

The Preply classroom

11-12

How Preply works

Getting paid

13-14

How to attract students

Professional development 15



opportunities

Managing your schedule

Checklist for success

16

Lesson scheduling

Where to get help

17
Setting your hourly rate

 Glossary
/ Trial lesson
Your first lesson with each new student. / Package After the trial lesson, the students may
decide to purchase a package of lessons
with you. The package consists of 6, 12,
/ Subscription After the trial lesson, the student may
or 20 hours of lessons.
decide to purchase a subscription for
weekly lessons with you.
* We are currently experimenting with / Tutor
Free educational courses and webinars
subscriptions on Preply, so only some students development designed for Preply tutors, and provided 

will have the option to purchase subscriptions. by our Tutor Development team.

/ Courses On-demand, free tutorials for Preply

/ Preply
An online video-chat platform designed
tutors. You can complete 
 classroom for conducting lessons. A high-quality
courses on your own time.
and secure online learning environment.

/ Webinars Live online professional development

sessions conducted by Preply’s Tutor
/ Converting
Getting students to buy a lesson package
students or subscription after the trial lesson, thus
Development team. Your video will be
turning them into regular students.
turned off during webinars, but you can
interact with participants through chat.

3
Preply We take online tutoring seriously. 

And we know you do too.

house
rules We kindly ask you to follow these golden rules to keep 

your profile from being temporarily or permanently hidden.

Attend every lesson Always respond to new Never act rudely 


Showing up is everything.
students within 24 hours or inappropriately
Missing lessons may Your profile will be hidden if
towards students
result in penalties. you don’t respond to a new
student within 24 hours.

Only send students files Only share your personal Only accept
and links after they’ve contact information with payments safely
booked a lesson students after the trial lesson within the platform

4
How lessons on
On Preply, students will browse your profile and
Preply work reach out to you if they’re interested in lessons.

Your first lesson with new

students is a /trial lesson.
Students will either message you before booking a
trial lesson to get to know you, or they will book a
lesson directly. You will always receive a message
in the Preply chat and an email when students
contact you or book lessons.

After the trial lesson, students will be able

to buy a /package or a /subscription 

for more lessons with you.
Getting students to continue learning with you after
the trial and keeping them long-term will increase
your profile position in the search results.
How to attract The #1 way to attract new students is with 

a strong profile. Be sure to make yours shine.
students

Want to get your first students faster?

Here’s how to optimize your profile:
Add all the languages you speak 

to your About section
Write your description in the other
languages you speak at a B2 level 

or above. You will see separate boxes for
each language in your Description section Changes to your profile will need to be checked
Add any of your specialties to your and re-approved by our team. This normally takes
Subjects section between 2 and 3 business days. Don’t worry — 

Add relevant certificates, diplomas, or in the meantime, your old profile will still remain
qualifications. visible to students!
6
Managing It is super important to show up for every lesson,

especially trial lessons! Trial lessons are your student’s

your schedule first impression of you and the platform.

Checklist to never miss a lesson:

Watch out!
Add a notice period for trial lessons, so students 


can only book lessons with you with advance notice.

If you are absent from 


a trial lesson, your profile

Add time off on your calendar for vacations 


or other commitments. will be hidden.

Hide your profile in case you do not want 


to accept new students.

Connect your Preply calendar with your 


Google Calendar to stay organized.

Download the Preply app and enable notifications 


for instant notifications of new lesson bookings.

7
Lesson
With a lesson package, students will be able to schedule individual or recurring
weekly lessons in your available time slots. Make sure your availability

scheduling only shows the times you’re able to teach so you never miss a lesson!

Tip: If your student is absent, If you cannot attend a lesson,

Encourage students to you may reschedule the lesson. 
 contact your student in advance to
book weekly lessons — If the lesson isn’t a trial lesson you explain the situation, and reschedule
they will see faster may charge the student for the the lesson for a convenient time.
progress, and you will missed lesson. Learn more about Learn how to reschedule lessons.

earn a steady income! what to do when the student is

absent.
If rescheduling is not possible,
If a student cancels within 

4 hours of your lesson time, you can cancel the lesson and explain
the reason to your student, but please
you may still charge them 
 use this option sparingly. Canceling
for the lesson per our lesson
 lessons frequently can seriously
cancellation policy.
impact your student’s motivation.
8
Setting your
hourly rate
Tip:
Consider increasing your
hourly rate as you gain
reviews and experience.
Your starting hourly rate is
not necessarily how much
you’ll be earning once
you’ve started growing
your business.
On Preply you are your own
boss. You decide how much 

you charge. And you can always
change your hourly rate.
Your general hourly rate is the price You can also change an
potential new students see on your individual student’s lesson price.
profile when they search for a tutor. 
 Learn how to change your hourly
To change your general hourly rate 
 rate for current students.
go to “My profile” then choose
“About”.
Remember, transparency goes
Changing your general hourly rate a long way. Only change the
won’t affect your current students’ price of your existing students 

hourly rates. Your existing students 
 if you’ve agreed on it together,
will keep paying the hourly rate you and no sooner than after they’ve
had when they first contacted you. completed their first package.
9
Trial
Every first lesson you have with a new
student is called a trial lesson.
lessons

The trial lesson is your chance to show students Important to know:

why they should continue learning with you.
Trial lessons are not free
The trial lesson is slightly different from your average
lesson. It’s a chance to meet a potential student, find out for students!
their learning goals, and set expectation for how you’ll help It’s called a trial because it’s the
them get there. student’s chance to try a lesson, 

not because it’s free.

Take the course 8 steps to an awesome first Preply has a 100% commission
lesson to learn how to structure trial lessons. rate for all trial lessons.
We’ll show you exactly what to do in trial lessons to This allows us to improve the experience
maximize your chance of getting students to for our tutors and students and to keep
continue learning with you. Preply growing strong.
10
The Preply Becoming an approved Preply tutor means we are
classroom virtually handing you the keys to your new classroom.
The Preply classroom is an integrated video learning
platform where you can conduct your lessons.

How can I enter the Preply classroom?

When it’s time for your lesson you can 

enter the classroom from My lessons.
Can I test the classroom 

before my first lesson?
For a smooth first lesson, you can preview
and explore the Preply classroom in a demo
any time before the lesson. Choose “Test
classroom” in the message from Preply 

under “Dashboard” – “Messages”.
The Preply
classroom

What are the rules about

How can I learn more about 

using other video platforms? Preply classroom features?
You are allowed to use other video platforms to Learn more about the Preply classroom 

conduct the lessons if your student agrees. Note: and its features during our tutor onboarding
If you are using a different platform, your student course “The Preply classroom.” You'll find
will need to confirm on Preply that your lesson the course on Statistics under the
took place so we can process your payment. “Recommended” section.
12
Getting paid

When do I get paid? How do I get paid?

You will get paid for each lesson once 
 Your earnings won’t be automatically
it is confirmed — not when the lesson 
 transferred to your bank account. You need to
package is bought. request a withdrawal from your Preply wallet.
Lessons conducted in the Preply classroom All the money you earn will go into your Preply
will be confirmed automatically after the wallet shown at the top of your Preply account.
scheduled end time. From there, you can transfer your earning to your
bank account via:
Lessons conducted on different platforms
require your student to manually confirm 
 Wise (formerly TransferWise
that the lesson took place. Learn more 
 Payonee
about confirmation. Paypa
Skrill

Learn more about withdrawing money.

13
Getting paid

How much do I get paid? Total number

Comission

Preply has a 100% commission for trial

of completed hours rate
lessons, so you won’t earn for your first lesson
with a new student. Learn how we reinvest the 0 - 20 hours
33 %

trial commission to benefit you.

21 - 50 hours
28 %

You will start earning when a student

purchases a lesson package with you after a 51 - 200 hours
25 %

successful trial lesson. You will get paid your

hourly rate minus our commission. The 201 - 400 hours
22%

commission fee decreases based on the total

hours you have taught. Learn more about our 400+ hours 18%
commission model.
14
Professional
development
opportunities
Courses
Preply’s Tutor Development team is dedicated 

to helping you succeed on Preply and grow
professionally. Our on-demand courses will set you
up for a smooth start to your online tutoring journey.
The 3 courses our new tutors find the most useful:
How Preply work
The Preply classroo
8 Steps to an awesome first lesson Webinars
You can find these courses on Statistics under 
 We also offer live weekly webinars for tutors.
the “Recommended” section. You’ll be taken to our Webinars are a great opportunity to hear other
professional development hub. Bookmark this tutors’ teaching tips and get your questions
website to access all of our courses at any time! about the webinar topic answered.
15
Checklist

for success

Sign up for our bi-weekly newsletter with teaching tips.

Subscribe to “Updates, tips and offers” in your Notification
center

Join our Facebook Tutors Community to ask questions, get

teaching advice, and share your achievements with fellow tutors

Hide your profile in case you do not want to accept new students

Enable notifications to subscribe to our email and SMS

communication in your Notification center

Download the Preply app and enable notifications to receive

instant notifications and improve your response time
16
Where

to get help Got an issue you can't find 


an answer to in the Help Center?
You can contact our Support team if you have 

an issue that requires live help. Please only
contact the Support team after you’ve searched
for an answer in the Help Center. Click the blue
Got questions? Our Help Center 
 question mark in the bottom right corner of the
Preply site and choose “Contact us”.
is your go-to answer source.
Chances are other tutors have previously asked the
same question you’d like to ask. Simply type your
question or a keyword into the search box of our
Help Center and receive instant answers.

These are the answers to some of the most

commonly asked questions:

How to schedule, reschedule and cancel lessons

What learning materials are available
How can students leave a review?