Learning Activity 2

Reservation Script

Trexie: Good morning, thank you for calling Moriartea Restaurant, this is Trexie speaking. How
may I help you?

Client: Good morning, I would like to make a reservation for a luncheon meeting.

Trexie: Yes, of course Sir. May I ask for which day and for what time?

Client: It’s for Monday, 14th of June, at exactly 12:00 noon.

Trexie: Okay Sir, How many people will you need the reservation for?

Client: There will be 8 of us.

Trexie: May I know the name of the person who will use the reservation?

Client: Yes, It’s Luthor Mendez.

Trexie: And the contact number, please?

Client: 09196126191

Trexie: Also, May I know the name of the person making the reservation?

Client: Alright, My name is Rye Rubio.

Trexie: Your contact number, Mr. Rubio?

Client: 09773956051

Trexie: Thank you, Sir. By the way, Sir. What would you like to have for the luncheon meeting?

Client: What do you guys offer?

Trexie: For the appetizer, we offer Goat cheese trio, Radish-anchovy Canapés and Romesco
dips. For the soup, we have White bean & Ham soup, Toasted Orzo Chicken soup and Baked
Potato soup. For the salad, we have Tomato-peached Salad, Watercress-Fruit Salad and Caesar
Salad. For the Main Course, we have Chili-garlic beef with stir fry noodles, Grilled scallops with
creamed corn, Pork tenderloin with golden beets and Chard-Wrapped Fish with Lemon and
Olive. For the dessert, we have Chocolate Coffee Truffle, Buttery Raspberry Crumble Bars,
Banana Pudding and Fried Ice Cream. For the Red wine we have Riunite Lambrusco and Syrah,
for the white wine we have Chardonnay and Verdelho.

Client: For the Appetizer we’re going to have Romesco dips, for the soup, White Bean & Ham
Soup, for the salad we’ll choose Watercress-Fruit Salad, for the Main Course we’re going to
have Grilled Scallops with Creamed corn and Pork Tenderloin with Golden Beets, for the
Dessert it’s going to be Friend Ice Cream and Verdelho for the Wine.

Trexie: Okay Sir, do you have any special request or requirements we should take note of?

Client: None.

Trexie: Great! I am going repeat the reservation details of your luncheon meeting. A table for 8
on Monday, 14th of June, at exactly 12 noon, in the name of Mr. Luthor Mendez, Mr. Mendez’s
contact number is 09196126191, the name of the one making the reservation is Mr. Rye Rubio
and your contact number is 09773956051. Also, here’s the list of the food and beverage you’ve
ordered for your luncheon meeting, Romesco Dips for Appetizer, White Bean & Ham for Soup,
Watercress-Fruit Salad for the Salad, Grilled Scallops with Creamed corn and Pork tenderloin
with Golden Beets for the Main Course, Fried Ice Cream for Dessert and Verdelho for the Wine.
Are all of the details that had been mentioned correct?

Client. Yes, it’s correct.

Trexie: Do you have anything to add?

Client: None.

Trexie: By the way Sir, for an easy way of locating our restaurant, I would like to inform you
that Moriartea Restaurant is beside a notable landmark which is the statue of Professor Jim
Moriarty.

Client: Thank you so much for that information, we’ll surely take note of that.
Trexie: Thank you also for calling and making a reservation, Mr. Rubio. We are looking forward
to being of service to you and your guests. Have a great day ahead.

MENU
Moriartea Restaurant

APPETIZERS

 Goat Cheese Trio

 Radish-anchovy Canapés
 Romesco dips

SOUPS

 White bean & Ham soup

 Toasted Orzo Chicken
 Baked Potato Soup

SALADS

 Tomato-peached Salad
 Watercress-Fruit Salad
 Caesar Salad
 MAIN COURSE

 Chili-garlic beef with stir fry noodles

 Grilled scallops with creamed corn
 Pork Tenderloin with Beets
 Chard-Wrapped Fish with Lemon and Olive

DESSERT

 Chocolate Coffee Truffle

 Buttery Raspberry Crumble Bars
 Banana Pudding
 Fried Ice Cream

WINE

 Riunite Lambrusco
 Syrah
 Chardonnay
 Verdelho