Professional Documents
Culture Documents
Student Assessment Tasks
BSBPMG516 Manage project information and communication
© J&S Learningwork 2018 BSBPMG516 Rosehill College RTO No.41257 CRICOS 03622A v2019
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RTO No: 41257 | CRICOS Code: 03622A
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 11
Assessment Task 2 Cover Sheet 12
Assessment Task 2: Project information and communication planning 13
Assessment Task 2 Instructions 15
Assessment Task 2 Checklist 19
Assessment Task 3 Cover Sheet 20
Assessment Task 3: Project information and communication management implementation 21
Assessment Task 3 Instructions 22
Assessment Task 3 Checklist 25
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Assessment Information
The assessment tasks for BSBPMG516 Manage project information and communication are included in
this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
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Additional Resources
You will be provided with the following resources you begin each Assessment Task.
Assessment Task 2
Project Communication Management Plan Template
Project Management Policy and Procedures
Project Management Plan Excerpt
Assessment Task 3
Project Management Policy and Procedures
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Assessment Instructions
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
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Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? Yes No
Do you understand the requirements of the assessments for this unit? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any specific needs that should be considered? Yes No
If so, explain these in the space below.
Student signature
Date 01/2021
Assessor signature
Date
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Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Vu Ngoc Diep
Student name
2010359
Student ID number
Student signature
01/2021
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Nick Fessas
Assessor name
Assessor signature
Date
Feedback
Date
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Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
Access to textbooks/other learning materials
Computer and Microsoft Office
Access to the internet
Timing
Your assessor will advise you of the due date of this assessment.
Submit
Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Analyse – when a question asks you to analyse something, you should do so in in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features, and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments
for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.
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1. Explain three project management communication methods. For each method explain how it
can be used within a project.
- Interactive communication is a two-way flow of information where senders and receivers are
simultaneously interactive with each other. Some examples of using interactive communication in
project management can be: meetings, phone calls, video calls, workshops, etc.
- Push communication is a form of one-direction communication in which the sender transfers the
information to the receiver. However, the recipient is not required to react or respond to the sender.
It is often used in non-emergent cases. For example, you can send a report to note about some
issues detected during the project process, but the recipient is expected to have no response to
your report
- Pull communication is the type of communication where a group access to an information source is
provided by the sender. The receiver then needs to recover this information. For example, the
sender uploads the information on the website to the recipient, so that the recipient hets access to
and receives the information needed.
2. Explain three types of project management communication media. For each media explain how
it can be used within a project.
- The project communication plan shows how and when project information will be provided. It
manifests who and how will receive the communication, as well as the frequency of receiving the
information.
- The project progress report is used to provide information about the progress of the project to all
project stakeholders, and others in a project. It shows the timelines and activities taken during the
progress of the project.
- The project status report is used to provide information about the project status of a project to all
stakeholders. It sums up the project’s comprehensive progress in reality in comparison with the
plan.
3. Explain how a project management information system is used within a project.
A project management information system functions as a central repository for storing and supplying all
information for stakeholders. There are primarily 3 phases in total:
- In the planning phase, it formulates project schedule.
- In the implementation phase, actual accomplishment will be collected to be compared with the
baseline designed in the planning phase.
- In the closure phase, it is used to review the final status.
4. Explain three features of an effective project information management system.
- Easy to use: a project information management system should be friendly to so that
All people getting access to it can easily get into the system
- Allows collaboration: a project information management should allow the collaboration of the team
so that all documents can be viewed and supervised
- Systematic: a project information management should be run in a systematic way to run and
control activities smoothly
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5. Identify two types of project information management systems that can be used in projects.
Explain why each system you have chosen is effective.
- Application based systems: they help all project members download the application to their device and
effectively apply to the project specifically set up in a workplace.
- Information Flow diagrams: the diagram represents a flow
dynamic correlations in a system. This can allow users more clearly see the points illustrated.
6. Explain how you would evaluate the effectiveness of a project’s information systems and
communication processes.
- Task accomplishment: this can help users to review and improve the task accomplishment of the
project, which will then evaluate the project’s information systems.
- Ongoing evaluation: the evaluation process will be continuously performed during the project
process, so that no information important to the assessment can be missed in project’s information
systems and communication processes.
- Information audit: this systematic process can make judgments to the information gaps and then
suggest some future plans for better performance.
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Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Task Outcome: Satisfactory Not Satisfactory
Assessor signature
Nick Fessas
Assessor name
Date
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I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Vu Ngoc Diep
Student name
2010359
Student ID number
Student signature
01/2021
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Nick Fessas
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Task summary
This assessment task requires students to create a project communication management plan to support the
objectives of a project in consultation with a team. They are also required to establish a project management
information system.
Required
Computer with Microsoft Office and access to the Internet
Project Communication Management Plan Template
Project Management Policy and Procedures
Project Management Plan Excerpt
Place for a meeting
Roleplay participants
Timing
The assessor will advise you of the due date of this assessment.
Submit
Email with draft project communication management plan and communication management report
attached.
Email with revised Project Communication Management Plan attached.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
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Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Manager Networks is an organisation that provides networking events for business people across Australia.
The company runs regular networking events but has now decided to start an annual conference event
focussing on an area of business considered to be of key importance. It is hoped that the conference will
provide information on cutting edge leadership topics that focus on leadership skills, knowledge and trends.
It should also promote Management Networks in order to extend its membership and to facilitate greater
participation in networking and professional development events ran by the organisation. The focus is also
to establish the organisation as a think tank for the sector.
As the Administration Manager for Manager Networks, you have been assigned the role of Project Manager
for the conference. You are responsible for the ongoing development of the conference in cooperation with
several other staff members, who will use their expertise in different areas to support your project
management as described below. A conference steering committee has also been established which
includes the CEO and two Board members. The role of the steering committee is to provide overall direction
to the project.
Donna Chisholm, who is the co-ordinator of the Manager Networks’ trainers, will help with contacting and
lining up the speakers.
Dan Streep, the Administration Assistant has had experience with the ground level work required for a
conference, and he will help to determine and prepare the venue.
Erin O’Donnell, the Manager Networks Marketing Manager, will co-ordinate the marketing material.
The conference will be conducted 04 October 2018. It will be a one-day event, from 9 am to 4 pm.
The conference style will be formal, with a balance of conference elements to ensure that outcomes are
achieved.
Participant target group is managers in all industries. This group will be targeted by email using the Manager
Networks database and publicised through social media such as LinkedIn.
Conference facilities require a centrally located venue that has a conference room that can accommodate
up to 150 people. It is expected that this cost for the venue will be between $25,000 - $30,000.
Invited speakers will want to be accommodated near by, so there will need to be an appropriate hotel in the
vicinity.
The venue will also need to be able to provide on site catering for the meeting attendees.
Budget: projected attendee numbers is 150 people, and the suggested conference price for participants is
$500 plus GST to achieve the project budget. Speakers are to receive $400 each for their participation.
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Review the following to identify and analyse the information requirements of the project:
Case study information
Project Management Policy and Procedures
Project Management Plan Excerpt. The Project Management Plan is still being
finalised, but you have been sent the section pertaining to project information and
communication in this document.
Search the internet for ideas from Project Communication Management Plans
created for similar scenarios.
Use the Project Communication Management Plan Template to guide your work.
Print off a copy to take to the Project team meeting for discussion.
Manager Networks
Project Communication Management Plan
Purpose
The aim of this plan is to identify how project participants will carry out project communication throughout the project
lifecycle of the conference. It will improve the overall awareness of staffs, reinforce their actions and ensure a two-way
communication.
Communication and information objectives
There are 3 objectives of the communication information in the project:
- Promoting awareness among members participating in the project
- Promoting the adoption of the responsibilities and actions assigned to each member
- Providing a two-way communication among the stakeholders.
Communication and information responsibilities
Position Communication and information responsibilities
Project steering committee Review, assess and approve the reported communication
Project manager Plan and ensure the coordination of the conference; provide overall
direction to the project.
Project team Focus on their expertise field, closely work with the Administration
Manager
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Attach your draft project communication management plan and your communication
management report to the email.
The new communication tool will be utilized by the whole team in the project frequently.
Some trainings are recommended to quiet the whole group during working hours.
Best Regards,
Project Manager
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Manager Networks
Project Communication Management Plan
Purpose
The aim of this plan is to identify how project participants will carry out project communication throughout the project
lifecycle of the conference. It will improve the overall awareness of staffs, reinforce their actions and ensure a two-way
communication.
Communication and information objectives
There are 3 objectives of the communication information in the project:
- Promoting awareness among members participating in the project
- Promoting the adoption of the responsibilities and actions assigned to each member
- Providing a two-way communication among the stakeholders.
Communication and information responsibilities
Position Communication and information responsibilities
Project steering committee Review, assess and approve the reported communication
Project manager Plan and ensure the coordination of the conference; provide overall
direction to the project.
Project team Focus on their expertise field, closely work with the Administration
Manager
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Your assessor will then be able to confirm that you have established a project information
management system and will also be able to see how this system is maintained throughout the
project as per the following Assessment Task.
It should seek their final approval of the Plan and advise them that they will soon be invited to
the Slack Workspace.
The Slack workplace has now been available to be in use, and so needs approving by you
The link to enter the channel has been attached below, readily open to all team members
If any question can be arisen, please let me know in time
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Yours sincerely,
Project Manager
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Satisfactory
Did the student: performance Comments
Yes No
Identify, analyse and document communication
requirements in a draft Project Communication Plan
using information from the Project Management Plan
Excerpt and the Project Management Policy and
Procedures?
Use input from stakeholder to prepare a final Project
Communication Plan that will achieve project
objectives?
Establish a project information management system?
At the meeting, demonstrate effective communication
skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with
understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm
understanding?
Nick Fessas
Assessor name
Date
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I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Vu Ngoc Diep
Student name
2010359
Student ID number
Student signature
01/2021
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Nick Fessas
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Task summary
In this assessment task, you are required to implement project information and communication processes.
Required
Computer with Microsoft Office and access to the internet
Project Management Policy and Procedures
Timing
The assessor will advise you of the due date of this assessment.
Submit
Email with project status report attached
Email with project evaluation report and screen shot attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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The reminder should send out an email to the team requesting project progress reports. As your
assessor is a team member, they will be able to check that they have done this.
Your assessor, in the role of the team members, will send you a number of progress reports via
Slack, which you should carefully review and then store in a logical way within Slack.
You will be assessed on your ability to manage information generation, gathering, retrieval and
analysis through the production of a project status report based on the individual progress
reports, as well as your ability to disseminate and store the information using the Project
Information Management System.
Review the Project Management Policy and Procedures and implement the information
validation processes as per organisational requirements. This means you must check all of the
information provided in order to ensure that all information provided is correct and accurate.
Your project status report should summarise key information from the progress reports, as well
as an analysis of the data provided. Your report should include:
A review of communication and information processes and progress against
measures from your Communication Project Management Plan
Information validation processes and issues arising.
Communication and Information Management system issues
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You should develop your own template for the project status report. It should have space for the
information that you receive, and for your comments as set out in the above bullet points.
Upload your project status report to Slack for sharing with all project team members.
Ask the team members for their feedback on your template.
Manager Networks
Project Status Report
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The annual conference has taken place, and the project is wrapping up.
One of your tasks as Project Manager is to write a report on the project’s communication management.
Your assessor, in the role of the team members, will send you a number of closure reports via
Slack, which you should carefully review and then store in a logical way.
Hi everyone,
Please send me the Closure Report in 3 days’ time. If any issue should come up, please inform
me at once.
Best regards,
Project Manager
Draw on the project status report you wrote previously and by reviewing the project closure
reports provided to you by the team.
As with your status report, you must check all of the information provided in order to ensure that
all information provided is correct and accurate.
Modify the template that you created for the project status report so that it suits the information
to be included in this report.
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Manager Networks
Project Communication Management Evaluation Report
Project Name: Leadership Conference
Project report: Project Communication and Evaluation Report
Date: February 2021
Effectiveness of the project team’s communication and information management
Overall, the communication plan has fostered employees’ awareness and responsibility in a two-way
communicating way. However, several limited aspects are are to be reconsidered:
- Not all staffs are able to participate in the meetings
- The steering committee is not making adequately accepted perfomance.
- Communicating process between speakers is still unclear to a certain extent
Discussion of communication and information issues that arose, and recommend improvements that could be
made in the future
- The accuracy of the information: Adopting a review section
- Low participation rate of meeting: Spending less time to improve the quality
- Lack of local steering committee input: Constructing a governance
- Unclear communication with speakers: Being well-prepared for the speech; Delivering the information more clearly
Positive aspects of the Communication Management Plan, and how these helped
ensure that its objectives were realised.
The project communication management tool Slack is very useful with all positive feedbacks from users.
Report developer: Project Manager
Signature: Vu Ngoc Diep
Date: 15 February 2021
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AISL Pty Ltd T/A Rosehill College
RTO No: 41257 | CRICOS Code: 03622A
Take a screen shot that shows the overall folder you have created and each sub-folder, as well
as the files within each sub folder.
© J&S Learningwork 2018 BSBPMG516 Rosehill College RTO No.41257 CRICOS 03622A v2019 Page 32
AISL Pty Ltd T/A Rosehill College
RTO No: 41257 | CRICOS Code: 03622A
It should introduce and summarise the contents of the attachment, pointing out that the report
has been written and sent as part of the communication items set out in the Project
Management Plan.
Attach your evaluation report and your screen shot to the email.
Dear CEO,
Please have a look at the Project Evaluation Report attached below
It has been included in the Project management Plan.
Thank you and have a good day.
Best regards,
Project Manager
© J&S Learningwork 2018 BSBPMG516 Rosehill College RTO No.41257 CRICOS 03622A v2019 Page 33
AISL Pty Ltd T/A Rosehill College
RTO No: 41257 | CRICOS Code: 03622A
Satisfactory
Did the student: performance Comments
Yes No
Manage the generation, gathering, storage, retrieval,
analysis and dissemination of project information by
the project team and stakeholders?
Implement the agreed communication networks?
Maintain project communication networks throughout
the project?
Implement information validation processes by
checking all information/data received from the team?
Identify and resolve communication and information
management system issues?
Finalise and archive project records as set out in the
Project Management Policy and Procedure?
Review project outcomes to determine effectiveness
of management information and communication
processes and procedures?
Identify and document lessons learned and
recommended improvements for application in future
projects?
Nick Fessas
Assessor name
Date
© J&S Learningwork 2018 BSBPMG516 Rosehill College RTO No.41257 CRICOS 03622A v2019 Page 34